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Lone worker policy - Portsmouth Hospitals NHS Trust

By Laura Jenkins,2015-01-19 07:24
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Lone worker Policy. Issue 3. 20.09.2011 Page 1 of 15 Review date: 14.09.2012 Lone Worker Policy Reference Number 1.5 Version 3 Name of responsible (ratifying) committee Health & Safety Committee Date ratified 14.09.2011 Document Manager (job title) Health & Safety Advisor Date..

    Lone Worker Policy

Reference Number 1.5

    Version 3

    Name of responsible (ratifying) committee Health & Safety Committee

    Date ratified 14.09.2011

    Document Manager (job title) Health & Safety Advisor

    Date issued 20.09.2011

    Review date 14.09.2012

    Electronic location Health and Safety Policies

    Related Procedural Documents

    Lone Worker Personal safety; Violence to staff; Staff

    Key Words (to aid with searching) welfare; Security; Hazards; Risk assessment; Working

    environment; Forms; Health service staff.

    Lone worker Policy. Issue 3. 20.09.2011 Page 1 of 15 Review date: 14.09.2012

CONTENTS

     QUICK REFERENCE GUIDE ................................................................................................... …....3

    1. INTRODUCTION .............................................................................................................. ……4 2. PURPOSE ............................................................................................................................... 4 3. SCOPE .................................................................................................................................... 4 4. DEFINITIONS .......................................................................................................................... 5 5. DUTIES AND RESPONSIBILITIES .......................................................................................... 5 6. PROCESS ............................................................................................................................... 6 7. TRAINING REQUIREMENTS .................................................................................................. 6 8. REFERENCES AND ASSOCIATED DOCUMENTATION ........................................................ 6 9. MONITORING COMPLIANCE WITH, AND THE EFFECTIVENESS OF, PROCEDURAL

     DOCUMENTS ......................................................................................................................... 7

    APPENDIX 1: GUIDANCE ON RISK MANAGEMENT AND ASSESSMENT FOR LONE

    WORKERS………………………………………………………………………………………………7

    APPENDIX 2: STAFF SAFETY CHECKLIST FOR COMMUNITY VISITS………………………12

    APPENDIX 3: STAFF SAFETY CHECKLIST FOR WORKPLACE……………………………….13

Lone worker Policy. Issue 3. 20.09.2011 Page 2 of 15 Review date: 14.09.2012

QUICK REFERENCE GUIDE

    This policy must be followed in full when developing or reviewing and amending Trust procedural documents.

    For quick reference the guide below is a summary of actions required. This does not negate the need for the document author and others involved in the process to be aware of and follow the detail of this policy.

    1. Lone working has been identified as a possible risk to NHS workers; this policy sets out good

    practice guidance for those who work alone.

    2. Employees that work alone are more vulnerable to violence from members of the public.

    Furthermore lone working may mean that there are additional difficulties in obtaining

    assistance in the event of an incident such as accidents or vehicle breakdowns. Whilst

    recognising that this document is aimed at lone workers, the majority of practice can apply to

    other situations where staff are working remotely.

    3. This policy will include all lone workers whether they are working for the Trust or acting

    directly or indirectly for or on behalf of the Trust.

    4. Lone Workers are those persons who work by themselves without close or direct supervision.

    5. Managers are responsible for carrying out the risk assessment using the guidance as

    required by this policy and the Trusts health and safety policy.

    6. A risk assessment should be undertaken after identifying lone working using the appendices

    and any remedial actions taken that reduce the risk.

    7. Training should be relevant to the nature of the lone working risk.

    8. Primary references are the Health & Safety at Work Act and Trust Health and Safety Policy

    9. Monitoring will be through the Health & Safety Operational Group and Health & Safety

    Steering Group.

Lone worker Policy. Issue 3. 20.09.2011 Page 3 of 15 Review date: 14.09.2012

    1. INTRODUCTION

    Lone working has been identified as a possible risk to NHS workers; this policy sets out good practice guidance for those who work alone. The Trust will ensure, so far as is reasonably practicable, that staff who are required to work alone or unsupervised for significant periods of time are protected from risks to their health and safety. Measures will also be adopted to protect anyone else affected by lone working.

    Lone working exposes staff to particular hazards. The Trusts intention is where practicable, to entirely remove the risk from these hazards or, where complete elimination is not practicable, to reduce the risk to an acceptable level.

    2. PURPOSE

    It is intended that this policy will be a generic policy that reflects the diversity of the constituent bodies of the Trust, and in so doing aid the development of departmental specific policies.

    A number of Trust staff routinely work alone, others may do so infrequently because particular circumstances dictate. Authoritative bodies have increasingly recognised that the risk of injury to NHS staff, from members of the public has substantially increased in recent years. Employees that work alone are more vulnerable to violence from members of the public. Furthermore lone working may mean that there are additional difficulties in obtaining assistance in the event of an incident such as accidents or vehicle breakdowns. Whilst recognising that this document is aimed at lone workers, the majority of practice can apply to other situations where staff are working remotely.

    Health and safety legislation currently in force does not prohibit lone working, except in a few specific circumstances e.g. working in confined spaces. The employer has a general duty under Section 2(1) of the Health and Safety at Work etc. Act, 1974, to ensure so far as is reasonably practicable the health, safety and welfare at work of employees. Further, the Management of Health and Safety at Work Regulations, 1999, requires that work activities are risk assessed. The risk assessment needs to consider options to eliminate or control a hazard in order to decrease the degree of risk to as low as is reasonably practicable. The assessment should consider the suitability of the member of staff to undertake lone worker duties.

    3. SCOPE

    This policy will include all lone workers, whether they are working or acting directly or indirectly for or on behalf of the Trust. For convenience this policy will refer to all these groups as staff. Lone workers are those who work by themselves without close or direct supervision and include:

Trust Premises

    ; Reception staff manning desks out of hours for late clinics or over the weekend

    ; Staff working outside standard working hours on stand-by duty or on call such as

    Radiology, Pathology, Theatres, Junior Doctors, Pharmacy, Chaplains

    ; Departments where staff work an extended day or week therefore few staff are