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Company Specific Contact Directory

By Robert Robertson,2015-02-26 19:49
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Company Specific Contact Directory

    Company Specific Contact Directory

    and

    LNP Directory

    Instructions

    Company Specific Contact Directory The purpose of this Company Specific Contact Directory document is to provide contact numbers to the

    telecommunication industry for requesting interconnecting company assistance on service-related situations.

    Contacts for wireline, wireless, and VoIP companies are included in this document.

    The Network Interconnection Interoperability Forum (NIIF) has developed the Company Specific Contact

    Directory (CSCD). The CSCD identifies intercompany contact points for providing information. Any information

    that may be of concern to the interconnecting company’s network, i.e. modifications, outages, testing and /or

    maintenance, should be passed on. The NIIF publishes the CSCD through the Alliance for Telecommunication

    Industry Solutions (ATIS). It is a recommendation by the NIIF that all service providers list their contacts with the

    NIIF Administrator. The CSCD is available from the ATIS web site, with a password. There are restrictions that

    will be passed on to the requester of the password.

    National LNP Contact Directory

    The purpose of this document is to provide contact numbers to the telecommunication industry for requesting

    interconnecting company assistance on service-related situations relating to Local Number Portability. Contacts

    for wireline, wireless, and VoIP companies are included in this document.

    How to Access the National LNP Contact Directory and the Company Specific Contact Directory

    The National LNP Contact Directory and the Company Specific Contact Directory can be accessed via the NIIF

    webpage at www.atis.org/niif. From the NIIF home page, select “NIIF Documents” from the left hand toolbar, and then “Complimentary Documents.” Both the National LNP Contact Directory and the Company Specific Contact Directory are listed in this section of the NIIF website. How to Obtain a Password for the Company Specific Contact Directory and/or LNP Contact Directory

    The Company Specific Contact Directory and LNP Contact Directory are password protected. In order to obtain a

    password, you must download and fill out CSCD/ LNP Password Request Form, located on page 2 of this

    document, for access. Upon completion of this form, you must email or fax the completed form to Byron Cooke at

    bcooke@atis.org or (202)347-7125 (fax). Upon receipt of the request form, you will be issued a password via

    email within two (2) business days.

How to Include Your Company’s Information in the Company Specific Contact Directory and LNP Contact

    Directory

    To include and/or update your company’s information in the Company Specific Contact Directory, complete a

    blank Company Specific Contact Directory Form, located on page 3 of this document. To include and/or update

    your company’s information in the National LNP Contact Directory, complete a blank National LNP Contact Directory Update Form located on page 5 of this document. Electronic copies of these forms can be accessed via

    the NIIF webpage at www.atis.org/niif. From the NIIF home page, select “NIIF Documents” from the left hand toolbar, and then “Complimentary Documents.” Please email or fax the completed form(s) to Byron Cooke at bcooke@atis.org or (202)347-7125 (fax).

    NETWORK INTERCONNECTION & INTEROPERABILITY FORUM

    Company Specific Contact Directory (CSCD)/LNP Directory Request Form

Fill out the CSCD/LNP Contact Directory Request Form and return it to Byron Cooke, via fax at

    202-347-7125 or via email at bcooke@atis.org.

    Last Name First Title/Position

    Company

    Address City State Zip

    Phone E-Mail Address

Upon receipt of this form, a password will be issued to for access to the NIIF CSCD and/or the LNP

    Contact Directory. ATIS will issue this password via email. If you have any questions, please contact

    Byron Cooke at (202) 434-8829.

    NIIF

    Company Specific Contact Directory

Company________________________________________

    Geographical Location____________________________

Testline Coordinator

    Tele:

    Fax:

    Tollfree:

    Other:

Network Management

    Tele:

    Fax:

    Tollfree:

    Other:

Network Management Escalation

    Tele:

    Fax:

    Tollfree:

    Other:

    Catastrophic SS7 Network Failure/Restoration Tele:

    Fax:

    Tollfree:

    Other:

Media Stimulated Calling Event

    Tele:

    Fax:

    Tollfree:

    Other:

    Non-circuit Specific Trouble Referrals Tele:

    Fax:

    Tollfree:

    Other:

    NIIF

    Company Specific Contact Directory

Company________________________________________

    Geographical Location____________________________

Synchronization Coordinator

    Tele:

    Fax:

    Tollfree:

    Other:

Inter-Company LIDB Contact

    Tele:

    Fax:

    Tollfree:

    Other:

Mutual Aid

    Tele:

    Fax:

    Tollfree:

    Other:

CO Code Company Contact

    Tele:

    Fax:

    Tollfree:

    Other:

Other Company Contacts

    Title:

    Tele:

    Fax:

    Tollfree:

    Other:

    Please return this form to Byron Cooke, NIIF Committee Administrator at bcooke@atis.org, via FAX at (202) 347-7125, or via US mail to: Alliance for Telecommunications Industry Solutions, 1200 G Street, NW, Suite 500, Washington, DC 20005, and (202) 434-8829.

    National LNP Contact Directory Update Form

Competition in the local service marketplace has been advanced by the presence of Local Number

    Portability (LNP). As carriers interface for the purposes of porting telephone numbers from carrier-to-

    carrier, operational complications at times inhibit this effort. The LNP Contact directory provides

    information which carriers may use to make contact with listed carriers to initiate, coordinate or rectify

    an order involving LNP.

The voluntary list is national in scope and should be updated by carriers as changes occur. All carriers

    porting numbers are encouraged to list pertinent data. Initial listing and subsequent updates can be made

    via email on an update form found at http://www.atis.org/niif via the NIIF webpage at www.atis.org/niif.

    From the NIIF home page, select “NIIF Documents” from the left hand toolbar, and then

    “Complimentary Documents.” Please send the completed form to ATIS via electronic mail at bcooke@atis.org or via facsimile at 1-202-347-7125.

The LNP Contact Directory is available for download via the NIIF password protected site found at

    http://www.atis.org/niif, on the Complimentary Documents webpage.

Please complete a CSCD/LNP Directory Password Request form located at http://www.atis.org/niif to

    obtain a password to access this document.

    Descriptions of Categories in the LNP Contact Directory.

    Column Heading Description

    ** **

    Name of company. In some instances regional contact information is Company Name

    provided as applicable.

    The location where a carrier would acquire information about how to Business Rules

    order service, do business or interconnection with other carrier. Certain

    websites may require a password to access.

    FAX number of company to receive port request. Other forms of LSR LSR FAX Number

    transmissions may be available as agreed upon by companies.

    The contact telephone number and office hours of the group that LSR Contact

    receives and processes LSRs for porting out activity. This includes the

    Local Service Confirmation (LSC) form.

    Coordinated Cut Contact Telephone number of the group within the Coordinated Cut

    company that will coordinate the cut at an agreed upon time and date. Contact Number

    This is the number to contact to restore a port in error after company Port In Error After

    business hours. Note: A company’s resources and or policy may limit Hours

    its ability to restore service after normal business hours.

    This contact number is to report specific LNP related troubles, including LNP Trouble

    requests for post-port network maintenance support. Unless noted the Reporting Number

    number has 24x7 support.

    National LNP Carrier-to-Carrier Contact List

Please provide your company’s information based on the definitions above:

Column Heading Updated LNP Contact Information

     Company Name

     Business Rules

     LSR FAX Number

     LSR Contact

     Coordinated Cut

    Contact Number

     Port In Error After

    Hours

     LNP Trouble

    Reporting Number

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