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Alabama Association of Real Estate Appraisers

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Alabama Association of Real Estate Appraisers ...

    Alabama Association of Real Estate Appraisers

    (AAREA)

    2312-J South Memorial Parkway

    Huntsville, AL 35801

    256-539-3136 or 888-228-7760

    Fax: 256-534-6879

    Web address: www.aarea.net

    Email: sherryl@esbrooks.com

    Instructor: Everett S. Brooks

Policy & Procedure

    Handbook

Appraisal Course(s)

    NOTICE: This Manual contains important information about the procedures for

    completing your course(s). Please read this manual carefully, to avoid any delay

    in obtaining your credit or license.

     Page 1 7/15/2010

    STATEMENT OF POLICY

BACKGROUND

    Alabama Association of Real Estate Appraiser is approved by Alabama Department of Post

    Secondary Education for the purpose of offering the distance education courses developed by

    Thomson CompuTaught.

NOTICE TO STUDENT

    All questions pertaining to registration, refunds, school policy, course content, explanation of

    state licensing, exit exams (if applicable), and completion certificates should be addressed to

    Alabama Association of Real Estate Appraisers, 2312-J South Memorial Parkway Huntsville,

    AL 35801 to attention Sherryl. She may me reached by phone at 256-539-3136, 888-228-7760

    or by e-mail at sherryl@esbrooks.com. Content questions should be directed to Everett Brooks. We will email you every couple of weeks to check the progress of your course. You can respond

    to the email or not It is up to you. This is our way of keeping in touch with the student in case

    there are any questions or problems.

COURSE EXPIRATION AND REVIEW

    All course lessons on the computer must be completed within 180 days (6months) from the date thof enrollment. Access to the computer lessons will expire at midnight on the 180 day after

    enrollment. You have 90 days to access and review the course content after you have completed

    the last lesson in a course. Take and pass the 100 question multiple choice written proctored

    exit exam for the 60 Hour Basic Appraisal and/or take and pass the 50 question multiple

    choice written proctored exit exam for the 15 Hour USPAP Course and/or the 30 question

    multiple choice written proctored exit exam for the 15 Hour Residential Report Writing

    Appraisal Course and/or a the 30 question multiple choice written proctored exit exam for

    the 15 Hour Residential Appraiser Site Valuation and Cost Approach. It is also your

    responsibility to contact the school to set up a time and place to take the multiple choice written

    proctored exit exam. If you are not in the Huntsville area, all I need is a name and fax number of

    someone willing to proctor the exam. The person you choose can not be related nor your boss,

    or have any interest. The person you choose to be your proctor should be: a teacher, preacher,

    professor, librarian, doctor, attorney, etc. I will fax over a sheet for them to fill out agreeing to

    be your proctor. The proctor will fax it back, as soon as I receive the fax, I will then fax over the

    exam. You will go take the exam, the proctor will fax it back, I will call you with your results.

    The exam must be passed with a 70. After you pass our exam we will mail the Certificate of

    Completion.

COURSE EXTENSION POLICY

    If you cannot complete your course within the 180 days, then you may purchase a 60 day

    extension from Alabama Association of Real Estate Appraisers. The 60 day extension period

    begins from the date your course originally expires or when you purchase the extension,

    whichever comes first. The 60 day (2 month) extension is $50.00 per extension per course. You

    may purchase up to three extensions per course. It is your responsibility to contact your school

    coordinator to find out about purchasing an extension. It is recommended that you purchase the

    extension immediately after the course has expired in order to be able to have the full 60 days of

    the extension.

     Page 2 7/15/2010

CERTIFICATE OF COURSE COMPLETION

    Upon completion of course and exit exam, you will receive a Completion Certificate. In the

    event the certificate is lost, a duplicate may be obtained from Alabama Association of Real

    Estate Appraisers office by request. An administrative fee of $25.00 will be charged for the

    duplicate.

*REGISTRATION CANCELLATION POLICY

    You have the right to cancel your registration for any reason up to five (5) business days from

    the date of purchase. A cancellation fee will be charged to you to cancel a registration. The

    amount of the cancellation fee is 15% of the total purchase amount. If the course includes

    textbook, the books must be returned at the student’s expense. The request for cancellation will

    not be processed until the book(s) are returned to the school in reusable condition.

    However, you can not cancel your registration of a course for a partial or a completed course that falls outside the 5 business days..

    How will refunds be processed? In order to process your refund, you will need to contact Sherry at Alabama Association of Real Estate Appraisers. If your enrollment date falls within

    the policy, Sherryl will initiate the refund. The credit card used to purchase the course will be

    the account that is refunded.

TECHNICAL SUPPORT

    For technical assistance, please call Technical Support at 800-743-8703 or email them at

    techsupport@mycoursepage.com. Technical Support is available Monday Friday from 9:00am

    to 11:00pm EST and on weekends from 12:00 4:00pm EST. (Holidays are an exception to this

    schedule. On holidays, the Technical Support hours may change.)

The best and quickest ways to address tech support issues is to go to

    www.mycoursepage.com/support. If you call Technical Support, please be prepared to explain your problem in detail and have access to your computer. In order to effectively troubleshoot

    your issue, our technicians begin the call by asking you a series of questions regarding your

    operating environment. We will need to know what type of computer you are using, the version

    number of your software, etc. Your call may be documented or monitored to help us maintain

    quality of service standards.

     Page 3 7/15/2010

STSTEM REQUIREMENTS

    In order to take this distance education course, your computer must meet the following system

    requirements:

    ? IBM PC Compatible Computer (minimum 350 MHz processor with 64 MB RAM)

    ? SVGA (800x600) video card, driver, and monitor

    ? Microsoft Windows 98/ME/2000*/XP*

    ? Adobe Acrobat Reader 5.0 or greater (free download available with course)

    ? Internet connection (minimum 56Kbs required, although we highly recommend a high

    speed connection such as DSL, cable or TI)

    ? Microsoft Internet Explorer version 5.5 or greater (free download available with course)

    (CompuTaught courses do not support any “Beta” versions of Internet Explorer any

    “Beta” versions of Internet Explorer)

    ? Printer (for course documentation and Student Affidavit)

    ? Flash Player plug-in (free download available with course)

REQUIREMENTS FOR COMPLETING THE COURSE

    Please refer to the directions on your course home page for specific instructions regarding the

    completion of your course and the “Introduction” lesson located at the beginning of each course.

    To complete the course and receive your Completion Certificate, you must successfully complete

    the following requirements:

    ? Complete ALL instructional lessons in the course by answering each question correctly at

    least twice.

    ? Complete and submit the Evaluation and Student Affidavit to Alabama Association of

    Real Estate Appraisers (AAREA) when the course is complete. The Student Affidavit is

    a Signed document from you certifying that you have personally completed each assigned

    lesson of instructions. (A “Course Certificate Instructions” link will appear on your

    course home page upon completion of the course. Click on that link for your instructions.

    After reading instructions click on “Submit Documentation” button. After completing

    the Evaluation, your Student Affidavit will appear.)

    ? Take and pass the 100 question multiple choice written proctored exit exam for the 60

    Hour Basic Appraisal and/or take and pass the 50 question multiple choice written

    proctored exit exam for the 15 Hour USPAP Course and/or the 30 question multiple

    choice written proctored exit exam for the 15 Hour Residential Report Writing Appraisal

    Course and/or the 30 question multiple choice written proctored exit exam for the 15

    Hour Residential Appraiser Site Valuation and Cost Approach.

    ? You may read more information and also get the application to take the state exam from

    the Alabama Real Estate Appraisers Board: www.reab.state.al.us. To print the 11page

    Application to take your state exam: click on licensure and certification on the left side of

    he page, then click on Licensure and Certification Process in the center of the page, the

    you click on the application instructions, and or, the Application.

     Page 4 7/15/2010

FINANCIAL AID HOURS OF OPERATION

    None is available at this time. Monday Friday 8:30am 4:00pm

     In office Hours 8:30am to 2:00pm (School Days)

     WORK OUT OF OFFICE when school is out!!!

RESOURSE INFORMATION

    The Appraisal Foundation www.appraisalfoundation.org

    The Alabama Real Estate Appraisal Board - www.areab.state.al.us

    Alabama Association of Real Estate Appraisers - www.aarea.net or www.esbrooks.com

    HOLIDAYS (School closed for business) thAlabama Association of Real Estate Appraisers is closed for business on Memorial Day, 4 of

    July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and Day after Christmas, New

    Year’s Eve, and New Years Day.

STUDENT BEHAVIOR / DISCIPLINARY POLICIES

    When taking our educational courses, you are expected to comply with all policies as stated

    within this school hand book. If you fail to adhere to these policies, it may invalidate your

    eligibility for course credit. (These situations will be handled on a case by case basis.)

NON DISCRIMINATION

    Alabama Association of Real Estate Appraisers nor its’ associates will not discriminate on the

    basis of race, color, sex, religion, national origin, handicap, or familial status in the establishment

    of fees, entrance qualifications or standards for successful completion in any course. I certify I have read and understand the above information.

     Page 5 7/15/2010

    Alabama Association of Real Estate Appraisers

    2312-J South Memorial Parkway

    Huntsville, AL 35801

    256-539-3136 or 888-228-7760

    Fax: 256-534-6879

    Email: sherryl@esbrooks.com

    Web Site: www.esbrooks.info

    Instructor: Everett S. Brooks

I read the Policy & Procedure Handbook for the Appraisal Course(s). I

    understand and agree to comply with the above requirements.

Please sign and return to Alabama Association of Real Estate

    Appraisers(AAREA) at 2312-J South Memorial Parkway, Huntsville, AL

    35801.

__________________________________________ ____________________

    Sign Date

     Page 6 7/15/2010

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