Anthony C. Williams
INFORMATION TECHNOLOGY MANAGER/DIRECTOR
Infrastructure Strategy & Architecture ~ Security ~ Project Management
Information technology manager with 12+ years of experience and a proven record of accomplishment in
delivering business value through technology solutions and process improvements. Manage a staff of 3-12 support
personnel, which includes, Systems Engineers, Network Engineers, helpdesk staff, Programmers and contractors to
provide support in a mixed operating system environment. Planned and successfully executed integration of seven
different networks due to corporate merger. Results oriented, customer focused, process and quality minded,
methodology driven, and subtle leadership/management style. I am also a results-driven performance in the
leadership of information technology organizations. Decisive business vision supported by B.S. education and
persistent success in the development of cost-effective technology strategies in alignment with corporate goals.
Consistently tapped to lead the most challenging or visible corporate projects with highlights including complete
redesign of network infrastructure. Key skills include:
? Technology Architecture ? Strategic Thinking and Planning ? Leadership and Management
? Process Excellence ? Operations Management ? Budget Management
? Customer Focus ? Project Management ? Organizational Development
? Staff Development ? Contract Negotiation
Health Care Property Investors, Long Beach, CA 07/2005 –Present
Information Technology Manager – Infrastructure
? Hired as key resource guiding infrastructure strategy and architecture ensuring sustainable business
expansion of the $9.4 billion Southern California real estate investment trust leader
? Design and implement technology strategic and tactical programs supporting network infrastructure,
telecom/VoIP, and desktop support service delivery to 40 locations
? Coordinate activities of LAN/WAN, Desktop Support and Network Infrastructure Security Supervisors
managing team of four administrators supporting secure and efficient processing of Windows 2003
servers and XP/VISTA desktop/laptop for local and remote users
? Guide growth and optimization of network infrastructure, establishing and maintaining business
process, information, application, and technology architecture and standards for the frame relay,
MPLS and VPN structure
? Measure technology strategies and programs to industry best practices, return on investment, and
corporate value to maintain a realistic review of infrastructure, LAN, and network projects and
? Identify suppliers, manage relationships, and review proposals and request for proposals
? Develop, apply, and monitor information technology systems policies and controls governing network
infrastructure and security to ensure Sarbanes-Oxley (SOX) compliance
? Serve as key contributor in the development of disaster planning procedures and ongoing testing.
? Support budget development with capability and asset assessments, and administer $2 million capital,
project, salary, travel, and training budgets
? Hire, train, coach, and manage staff with a focus on career and skill development, including career
path mapping, and the design and coordination of infrastructure, security, and LAN administration
? Responsible for the management of corporate data and telecommunications infrastructure (AVAYA
phone system and Cisco Network)
? Architect and implement WI-FI network using Cisco equipment
? Improved the company processes, Change management and supports critical business strategies by
managing the development, implementation, and maintenance of business applications systems. ? Implement and Management MS SharePoint Server, Exchange 2003 and SQL 2003/2005. ? Project Manager – redesign of company web site.
Trusperity Corporation, Buena Park, CA 9/2005 – 07/2006
Assistant Vice President, Information Technology
? Improved the company processes, Change management and supports critical business strategies by managing the development, implementation, and maintenance of business applications systems. Leads multiple projects and oversees developers to ensure that specifications are met. ? Direct and manage the technical operations function of the IT Department.
? Ensures Company strategies, Business Plans and goals.
? Provides information processing and systems counsel.
? Management Projects, Resources and Budget from start to finish
? Establish technical expertise and support systems to meet internal requirements. ? Evaluate the skills and capabilities of the current staff.
? Responsible for the management of corporate data and telecommunications infrastructure. ? Recommends solutions for management and users confidence.
? Responsible for planning current and future hardware, telecommunications and operations technology. ? Directs the design, development and maintenance of systems, programs and systems software to meet the management information needs of the corporation.
? Managed the information technology department in accordance with the companies’ policies and goals.
? Ensures proper functioning of company's information processing system and makes upgrades as necessary.
? Helps business operations utilize information systems to improve efficiency.
? Keep computer equipment, hardware, and software updated to meet organizational needs. ? Provided written proposals, vendor negotiations, network architecture, and implementation of Network and Internet access solution.
? Develop and maintain Policy and Procedures for Technology usage.
? Negotiate contracts for the acquisition and maintenance of systems hardware, software, telecommunications, co-hosting and third party operations.
? Responsible for maintaining and enforcing Information Systems security standards to safeguard data assets. Establishes policies, standards, practices and security measures to assure effective and consistent information processing. Responsible for developing IT Department operations budget and delivering projects approved by executive management, at or below budget.
? Responsible for setting the structure of Operations area and assigning resources to these positions. ? Selects, develops and motivates qualified staff to effectively carry out departmental functions... ? Designed and configured DMZ networks using PIX firewall.
? Installed and configured Windows 2003 server, Exchange 2003 server, SQL 2000 server & File/Print servers.
Metronome Inc. Santa Ana, CA 3/2005 to 9/2005
Lead Senior Network Engineer
? Responsible for 38 customers within Southern California.
? Hands-on responsibility for 2 clients; Compton College and World Shoe. Architect and implement voice and data integrated solutions using Cisco AVVID solutions.
? Architect and implement WI-FI network using Cisco equipment.
? Troubleshooting LAN and WAN Problems such as performance, connectivity, protocols and routing. ? Maintained a 5-node Frame relay and a Wide Area Network consisting of CISCO routers. ? Design, coordinate, and install remote network infrastructure, hubs, switches, and routers based on business requirements.
? Designed and configured DMZ networks using PIX firewall.
? Provided written proposals, customer negotiations, network architecture, and implementation of Cisco Callmanager, Cisco Unified Messaging, Cisco Callmanager Express, Cisco Unity Express, Cisco PIX Firewall and other Cisco products.
? Manage a team of 4 Network and System Engineers
Impac Funding Corporation, Newport Beach, CA 1996 – 3/2005
Assistant Vice President/Network Manager 2002 – 3/2005
? Manage a staff of 3-12 support personnel, which includes, Systems Engineers, Network Engineers, helpdesk staff, and three contractors to provide support in a mixed operating system environment. Responsible for building, implementing and maintaining 2 data centers.
? Implemented SOX government regulated standards, network redundancies, responsible for HVAC, UPS, fire suppression systems, security, etc.
? Provided written proposals, vendor negotiations, network architecture, and implementation of fault tolerant Internet access solution. By means of BGP and policy routing, multiple ISPs are concurrently utilized at corporate office.
? Direct financial responsibility for a $1.8 million dollar IT budget.
? Budget headcount for data center and staff
? Approved all software and hardware purchases for home office and remote sites
? Actively participated in senior management strategic planning sessions to determine future directions and plans for the company.
Network Manager 2000 -2002
? Managed multiple projects including VoIP, New desktop rollout (500 new PC’s), Server upgrade project,
Exchange migration from Exchange 5.5 to Exchange 2000, two-tier web server farms, Citrix servers and VPN from corporate office to remote sites.
? Budget and configure high availability and disaster recovery
? Active Directory and Exchange 2000 Administration, automated maintenance scripts ? Architect and implement voice and data integrated solutions using Cisco AVVID solutions for the corporate office and five remote offices. Cisco Call Manager, Unity, ICD, and Xmedius IP fax. Setting up dial plans, translation patterns, voice gateways, DSP resources, DID’s extension mobility, user/device profiles, QOS, and provide support for all VoIP related issues.
? Provide support on VPN, firewall, and security issues.
? Provide network design and lead project for Data Center move from Santa Ana to Newport Beach. ? Architect and implement load balancers using Cisco Content Switches to provide scalability and redundancy for critical e-commerce applications.
? Manage data center devices, including hardware and software upgrades. Devices include four Catalyst Cisco 6500 switches using HSRP, VPN concentrators, 2 TACACS servers, 2 Call Managers, 2 Unity servers, MOH server 7200 series routers, Catalyst 4500s, 4000s, 3600s, 2600s, 2500s, etc, multiple management servers and stations.
? Completely integrated LAN, WAN, Email systems, and Meshed IP addressing schemes between two merged organizations. Architect and implement WI-FI network using Cisco equipment.
Lead Systems Engineer 1998 – 2000
? Managed Engineers with developers to migrate CIS and QC from Microsoft Access to SQL Server and IIS ? Troubleshooting LAN and WAN Problems such as performance, connectivity, protocols and routing. ? Maintained a 5-node Frame relay and a Wide Area Network consisting of CISCO routers. ? Design, coordinate, and install remote network infrastructure, hubs, switches, and routers based on business requirements.
? Designed and configured DMZ networks using PIX firewall.
? Installed and configured Windows 2000/2003 server, NT servers, Multiple Exchange 5.5/2000 servers, & Print servers.
? Upgrade Tru64 Unix Cluster with Oracle 8.1.7 as the primary application, create new cluster aware instances, integrate into Veritas NetBackup environment, implement test and development environments
Systems Engineer 1996 -1998
? Configure and deploy SQL Cluster for Epicor reporting system
? Deploy and maintain Reporting software – Actuate, Cognos
? Configure and maintain Citrix server farm
? Present proposal for printing infrastructure to reduce power consumption
? Lay groundwork for FileNet based imaging and workflow system
? Server consolidation – file server, web services, SQL Server ? General performance tuning and capacity planning
? HP StorageWorks SAN Architecture and Maintenance
? Setup SMTP Relay, anti-SPAM
? Compaq Insight Manager implementation
Pepperdine Unviersity – Irvine, CA Graziado School of Business and Management
Master of Business Administration (In Progress 2009)
University of Phoenix, Costa Mesa, CA Bachelor of Science Information Technology, 2005
Ascolta, Irvine, California
Cisco Certified Network Associate (In Process)
Cisco Certified Security Professional (In Process)