Creativity and Innovation
; AFSD for Screening Develops new insights into situations and applies innovative
solutions to make organizational improvements; creates a work ; DFSD environment that encourages creative thinking and innovation; ; FSD designs and implements new or cutting-edge ; Scheduling Operations Officer programs/processes. ; Security Manager
; Training Coordinator/Specialist
Creativity and Innovation: Thinking Creatively
COURSE TSA-GEN-THINKCREATIVELY-0001 (Rev - 10/25/2003 15:16:50)
In "Creativity and Innovation: Thinking Creatively", you will learn to use your creative thinking skills to make beneficial changes in your organization. This interactive multimedia training program provides you
with the opportunity to recognize which personal experiences enhance creativity, develop your creative potential by allowing incubation time, and identify new ways to foster a climate of creativity within your organization.
Creativity and Innovation: Increasing Personal Creativity
COURSE TSA-GEN-PERSCREATIVITY-0001 (Rev - 10/25/2003 15:01:55)
In "Creativity and Innovation: Increasing Personal Creativity," you will learn how to mentally and physically prepare for creativity, how to incorporate innocence, intuition, and adventure into creative
thinking, and how to use creativity to generate ideas and solve problems. You will also learn exercises for preparing the mind and body for creative thinking, as well as the most common ways creativity is incorporated into problem solving.
Creativity and Innovation: Fostering A Creative Environment
COURSE TSA-GEN-CREATIVEENVNMT-0001 (Rev - 10/25/2003 15:04:06)
In "Creativity and Innovation: Fostering a Creative Environment," you will learn how to recruit and retain
creative individuals, how to perform a creativity audit, and how to communicate with creative people. In addition, you will learn what a creative rhythm is, as well as suggestions for implementing a creative culture.
Creativity and Innovation: Promoting Team Creativity
COURSE TSA-GEN-TEAMCREATIVITY-0001 (Rev - 10/25/2003 15:05:43)
In "Creativity and Innovation: Promoting Team Creativity," you will learn how to organize creative teams, how to conduct effective team sessions, and how to avoid roadblocks to team creativity. You will also
learn activities that can be used to increase creativity in a team, as well as the creative problem-solving
Self Development: Positively Influencing Others
COURSE TSA-GEN-INFLOTH-0001 (Rev - 10/24/2003 13:42:55)
In ''Self-Development: Positively Influencing Others,'' you will learn how to influence others through nonverbal communication and language, as well as how to use influence to empower people. You will also learn how to enhance your level of influence by listening actively, understanding Satir modes and
sensory systems, building rapport, and responding appropriately to verbal attacks. In addition, you will learn essential characteristics of empowerment and the process for empowering others.
Emotional Intelligence: Developing Emotional Intelligence Skills
COURSE TSA-GEN-EMOTINTEL-0001 (Rev - 10/27/2003 07:15:13)
In "Emotional Intelligence: Developing Emotional Intelligence Skills," you will learn how Emotional Intelligence is used in the corporate world, as well as a process for applying Emotional Intelligence in everyday activities. You will also learn how the process can be applied in various situations, including being assertive, providing and accepting feedback, building positive work environments, and during
Emotional Intelligence: Applying Emotional Intelligence in the Workplace
COURSE TSA-GEN-EMOTINTELAPP-0001 (Rev - 10/27/2003 07:17:30)
In "Emotional Intelligence: Applying Emotional Intelligence in the Workplace," you will learn how to use
Emotional Intelligence as a leader, as well as a process for applying Emotional Intelligence in everyday interactions with team members and employees. You will also learn how the process can be applied in various situations, including motivating, resolving conflict, maximizing team and employee performance, and preparing for and conducting interviews.
Advanced Interpersonal Communication: Communicating to Build a Positive Culture
COURSE TSA-COMM-POSCULTURE-0001 (Rev - 10/27/2003 07:10:10)
In "Advanced Interpersonal Communication: Communicating to Build a Positive Culture," you will learn the dimensions of organizational culture and how communication perpetuates an organization’s culture. You will also learn the definition of a cultural network and guidelines for using the cultural network to your advantage. In addition, you will learn steps for empowering employees.
Frontline Leadership: Positively Influencing Workplace Culture
COURSE TSA-LEAD-POSINFL-0001 (Rev - 10/24/2003 13:31:16)
In "Frontline Leadership: Positively Influencing Workplace Culture," you will learn the factors that determine workplace culture and how to address and lead your employees through challenging changes in that culture. You will also learn styles of frontline leadership, guidelines for addressing negative
attitudes and situations, and ways to inspire employee innovation.
Motivation: Motivating Through Rewards and Recognition
COURSE TSA-LEAD-MOTIVREWARD-0001 (Rev - 10/27/2003 09:52:01)
In ''Motivation: Motivating Through Rewards and Recognition,'' you will learn how to use different types of reward and recognition to motivate employees. You will also learn what types of reward and recognition are de-motivating to employees. In addition, you will learn how using rewards and recognition can be
beneficial for managers and how to develop a reward and recognition program.
Motivation: Empowering to Increase Motivation
COURSE TSA-LEAD-MOTIVEMPOWER-0001 (Rev - 10/27/2003 09:44:51)
In ''Motivation: Empowering to Increase Motivation,'' you will learn how empowerment affects the workplace, how to overcome barriers that hinder empowerment, and how to develop an empowerment plan. You will also learn how to recognize empowerment, the benefits of empowerment, and how to
prepare to empower employees. By learning how to decide which employees you should empower, how to manage empowered employees, and what characteristics organizations should have to empower their employees, you will be better prepared to empower your employees.
Essentials of Management: Creating a Positive Workplace
COURSE TSA-LEAD-POSWK-0001 (Rev - 10/24/2003 13:05:21)
In "Essentials of Management: Creating a Positive Workplace," you will learn what you can do to encourage positive behavior throughout your workplace. Not only will you learn how to fulfill employees' needs in order to promote positive behavior, but you will also be able to identify specific types of negative attitudes and address them appropriately. In addition, you will learn ways that you can promote a fun
atmosphere in your workplace, such as finding fun ways to hold meetings or demonstrate employee appreciation.
Essentials of Management: Maintaining a Productive Workforce
COURSE TSA-LEAD-PRODWKFC-0001 (Rev - 10/25/2003 13:38:04)
In "Essentials of Management: Maintaining a Productive Workforce," you will learn how you can improve the productivity of the job processes within your department. You will learn how to hold effective brainstorming sessions in order to identify ways to improve productivity, as well as the kinds of support
your employees need to be productive. In addition, you will be able to take the appropriate steps to address a variety of problems that impact productivity, such as excessive stress levels and conflict among employees.
Managing the Expert: Developing a Successful Environment
COURSE TSA-LEAD-DEVENVRN-0001 (Rev - 10/25/2003 14:34:10)
Managing the Expert: Developing a Successful Environment,'' you will learn about management strategies, incentive programs, and the challenges of maximizing experts' creative potential. You will also learn processes for designing and implementing expert-appropriate incentive programs, managing
renegade creativity, and managing barriers to expert creativity.