Strategic Planning Action Plans and
Institutional Effectiveness Assessments
Institutional Effectiveness is defined as the extent to which an institution achieves its mission and goals. The College’s institutional effectiveness process is an on-going, institution-wide commitment to planning and outcomes assessment for the purpose of continuous improvement and to provide evidence that the College is effectively achieving its mission. Institutional effectiveness at NCTC is a continuous, cyclical process comprised of setting goals and objectives, implementation, evaluation, assessment, and improvement that is applied at every level of the College. It is an integral part of NCTC’s commitment toward consistent improvement of programs, services and administrative functions.
Strategic Planning is the process by which NCTC determines its major, long-term directions and decisions. Strategic planning has both an external and internal focus. It spans departmental boundaries and involves a continual scanning process as a means of actively monitoring changes in the environment that will likely have implications for the College. Strategic Planning at NCTC is based on a five-year cycle, with evaluations and assessments being performed annually. In conjunction with the College’s Institutional Effectiveness process, each department develops their annual action plans.
The evaluation of the Strategic Plan’s effectiveness is done through assessment of its institutional effectiveness and strategic action plans. Action plans are specific steps developed by the departments to achieve its strategic objectives. In addition, NCTC has identified Champions for each of the five major frameworks to ensure that from a system-wide perspective objectives are meeting implemented and assessed. Through departmental and system-wide implementation, the strategic plan guides the college in the achievement of the institutional goals and ultimately the mission.
Southern Association of Colleges and Schools Accreditation
According to the Handbook for Reaffirmation of Accreditation, which is the guidelines for accreditation with the Commission on Colleges of the Southern Association of Colleges and Schools (SACS), one of the core requirements is “The institution engages in ongoing, integrated and institution-wide research-based planning and evaluation processes
that (1) incorporate a systematic review of institutional mission, goals, and outcomes; (2) results in continuing improvement in institutional quality; and (3) demonstrate that the institution is effectively accomplishing its mission”.
(Core Requirement 2.5)
In addition, the SACS Comprehensive Standard 3.3.1 governs the college’s institutional assessment process.
3.3.1 The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides
evidence of improvement based on analysis of the results in each of the following areas:
184.108.40.206 educational programs, to include student learning outcomes
220.127.116.11 administrative support services
18.104.22.168 educational support services
22.214.171.124 research within its educational mission, if appropriate
126.96.36.199 community/public service within its educational mission, if appropriate
As evident by the core values set by the strategic planning process, integrity plays a vital role in all areas of the college including the institutional effectiveness and strategic planning process. SACS recognizes the importance of integrity through the establishment of the Principle of Integrity as part of the accreditation process.
Institutional Effectiveness & Strategic Planning Assessment Timeline
2009-2010 Columns 1-4 & Resources Needed August 30, 2009
2009-2010 Columns 1-4 Reviewed September 30, 2009
2009-2010 Columns 5-6 May 31, 2010
Members of the Institutional Effectiveness and Strategic Planning Committee are available to assist
departments with completing the IE/SP form. If you need assistance with completing this form, please contact
one of the committee members listed below:
David Brown - Ext. 3331 Debbie Sharp - Ext. 3305
Steve Broyles - Ext. 3300 Roy Culberson - Ext 6236
Tiffani Walker - Ext. 3393 Mike Scott - Ext. 6289
Jessica DeRoche - Ext. 6212 Crystal Wright - Ext. 4320
Beverly Snow - Ext. 6231
Institutional Effectiveness/Strategic Plan
To access the Institutional Effectiveness and Strategic Planning document, please go to the Faculty and Staff page on the college's website (Username: nctc Password: facstaff). Click on the Institutional Research & Effectiveness section and then click on the Institutional Effectiveness and Strategic Planning Assessment 2009-2010. Open up the Institutional Effectiveness and Strategic Planning Assessment form. Save this form with a new name (Ex: IESP Math) to your local drive and then begin entering your information. If you do not save it to your drive you will not be able to save your work. (Please refer to Appendix A – IE/SP Assessment Form). You can also access other reference materials at this location -- IE/SP Guidelines, Example forms. Please have faculty and staff who have participated in this process sign the signature page. (Please refer to Appendix B – Signature Page)
Please e-mail a copy of your assessment form (Column 1-4) to David Brown at email@example.com by August 30, 2009.
Please send a hard copy of the signature page to David Brown in room 118 on the Gainesville Campus.
The following instructions will assist you in completing the institutional effectiveness and strategic planning assessment:
Be sure to check all institutional goals that apply to your department. Example: The English department would check the first goal - Quality freshman and sophomore level courses in arts and sciences as well as the seventh goals – A qualified,
competent faculty, staff and administration who are dedicated to carrying out the role, scope and mission of the institution.
Departmental Purpose Statement
Please write a broad statement that describes the overall role of your department as it relates to the institutional mission and goals. Example: The Vice President of Instruction serves as the Chief Academic Officer responsible for planning, leading and evaluating academic transfer, workforce education, continuing education and eLearning programs; also responsible for leading and evaluating instructional support functions, including the Library and Student Success.
Column 1 - Departmental Objectives
Each administrative and educational support departments should identify three to four goals for improvement of student success in achieving their educational goals and the operational goals of the institution. Please reference the 2009-2010 Strategic Plan major frameworks to guide the development of your objectives. (See Appendix C).
Instructional departments please refer to the NCTC Student Learning Outcomes Handbook for specific directions for identifying your departmental objectives.
The entire department should be involved in identifying, implementing, and assessing these objectives. Members of the IE committee are always happy to help you to evaluate possible objectives/goals for your IE unit.
An objective may be carried from one year to the next if it was not met or if you decide to increase your criteria for success (see column 6 instructions) the next year. However, an objective should only appear in this column for two consecutive years. You should not carry over more than two goals per year. We are looking for evidence of improvement.
The assessment period will be from August, 2009 through May, 2010 as you identify your objectives remember this
timeframe for completing columns 5-6.
Column 2 - Link to the Strategic Plan
To ensure the link to the 2009-2010 Strategic Plan please review the major frameworks and include the goal number that corresponds with your objective. The frameworks 1-5 have replaced the construct areas from the 2004-2009 Strategic Plan.
Column 1 objective is to employ a new maintenance staff member, then in column 2 list Goal 5.3. As a link to the strategic plan framework # 5 Resource Development, Goal 5.3 – Create a comprehensive master staffing plan that aligns with and
supports the educational needs of the service area.
Column 3 - Implementation/Action Steps (How are you going to do it?)
In this column explain how you intend to achieve your stated objective. List the specific steps that will be taken. Describe in simple terms each step of your plan to implement the activities needed to satisfy the objective.
Column 1 Objective: Students will increase knowledge of the print making.
In Column 3 list the following steps: assign readings, lecture, show videos, take home quiz, use new software program etc.
Column 4 - Assessment Criteria and Evaluation Methods (How will this be assessed?)
Column 4 states how you will assess whether or not each objective is being met. Whatever means of assessment you choose must measure whether your department is achieving the stated objective from column 1. In column 4 please include the method for the assessment as well as the criteria.
Method: Conduct pre-test and post-test in art appreciation courses and compare results.
Criteria: Students’ scores will increase by an average of 34% from the pre-test to the post-test on the topic of print making.
Column 5 - Assessment Results (Findings)
State the results of each assessment listed in column 4. State if the objective was met or not met.
Objective met. Students increased knowledge of print making by an average of 38% from the pre-test to post- test.
Column 6 - Use of Results Use of Results (Modifications, Improvements, Accomplishment)
The purpose of this column is to explain how you will use the results of the findings from column 5 to make modifications and improvements in the future. It is important that we close the assessment loop in this column by describing what we learned and how it will impact us in the future.
If the goal was not met, explain what your department will do to address this issue in the future. If you continue with this goal for an additional year, state what new measures will be put in place and what results you expect to see.
In column 6 also include major accomplishments as related to the objective.
The art appreciation courses with the highest average increase on the test were the sections that utilized the print making video and re-enforced learning with a group project. Next year, this video will be incorporated into all sections and teachers utilizing this method will mentor teachers that did not.
Additional Resources Needed
In this area, please indicate any additional resources that you will need in order to accomplish your objective activities such as new personnel, equipment, etc. If applicable, please estimate the cost that would be involved. Example:
Purchase 6 copies of the Print Making Video ($35 each x 6 =$210)
For Additional Information Contact:
APPENDIX A Institutional Effectiveness Committee Chair: David Brown at Ext. 3331; firstname.lastname@example.org
Strategic Planning Committee Chair: Debbie Sharp at Ext. 4213; email@example.com
NCTC Institutional Effectiveness & Strategic Planning Assessment ? 2009-2010
Department: INSTITUTIONAL GOALS (Check all that apply to your department):
Quality freshman and sophomore level courses in arts and sciences which ; parallel the lower division offerings of four-year colleges and universities. ; Quality technical programs leading directly to careers in semi-skilled and skilled MISSION STATEMENT: North Central Texas College occupations, and quality technical education programs up to two years in length (NCTC) is dedicated to student success and leading to certificates and associate degrees. institutional excellence. NCTC encourages student ; Quality, flexible and responsive continuing workforce education programs, community education programs, and community service programs for achievement by providing affordable, quality learning occupational and entrepreneurial skills enhancement and/or cultural enrichment. environments, and comprehensive support services. ; Assistance to students in achieving their educational goals by making available quality student and educational support services. ; Quality programs and services in support of adult literacy and basic skills development as a means of workforce enhancements and expanding access to
higher education. DEPARTMENTAL PURPOSE STATEMENT (Please write a broad ; A systematic, broad-based planning, research, and evaluation process, the statement that describes the overall role of your department as it ongoing pursuit of institutional effectiveness and continuous improvement among relates to the institutional mission and goals): programs, services and personnel. ; A qualified, competent faculty, staff and administration who are dedicated to carrying out the role, scope and mission of the institution as adopted by the Board. ; Adequate physical and financial resources to accomplish the role, scope and
mission of the institution. ; A quality general education curriculum in all associate degree programs.
Departmental Link to Implementation/ Action Assessment Criteria Assessment Use of Results
Objective Strategic Steps & Evaluation Methods Results (Modifications, (What specifically do Plan (How are you going to (How will this be (Findings) Improvements, you want to achieve this do it?) assessed?) Accomplishments)
Departmental Link to Implementation/ Assessment Assessment Use of Results
(Modifications, Strategic Action Steps Objective Criteria & Results Improvements, (What specifically do (How are you going to (Findings) Plan Evaluation Accomplishments) you want to achieve this do it?) Methods year?) (How will this be
Additional Resources Needed (if any ? include equipment, personnel, operational):
Please list your department’s major accomplishments for the year (this section should be completed at the same
time as Columns 5-6):
NCTC 2009-2010 Strategic Planning & Institutional Effectiveness Assessment
Please have all faculty/staff who participated in the institutional effectiveness and strategic
planning process sign below:
Name Date 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.