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SUPPORT GUIDE

By Jessica Perez,2014-07-06 14:04
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1 NOV 2004 – THE SUPPORT GUIDE (REVISED 2004) AND THE SUPPORT GUIDE USER HANDBOOK WERE DEVELOPED WITH FUNDING PROVIDED BY THE MINISTRY OF CHILDREN ...

    Support Guide

    User Handbook

    October 2004

    SUPPORTED CHILD CARE

    PROVINCE OF BRITISH COLUMBIA

     1

SUPPORT GUIDE USER HANDBOOK

    ? 2004 Office of the Provincial Advisor

November 1, 2004

    Writer: Jeanine McDonald

    Task Group:

     Lorraine Aitken

    Ana Bielo

    Julia Lamming

    Carrie McLellan

    Rachel Richardson

    Heather Wood

    Information in the document is subject to change. The Support Guide and the Support Guide User Handbook will be formally reviewed and revised in the fall of 2005.

    This document has been released in an electronic format to allow for wide distribution. The handbook and forms may be copied and distributed freely. Forms may be customized for agency use by adding logos and altering questions to fit with accreditation and administrative practices.

    The Support Guide (Revised 2004) and the Support Guide User Handbook were developed with funding provided by the Ministry of Children and Family Development, Province of British Columbia.

    Many thanks go to those who went before and those who helped with this project.

For more information contact:

    Office of the Provincial Advisor

    237 Third Street

    Courtenay, BC

    V9N 1E1

    1-866-338-4881

    lorraine@cvcda.ca

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    ABOUT THE SUPPORT GUIDE USER HANDBOOK

    This handbook is written for Supported Child Care agencies and staff and has the following objectives:

    ; To help Supported Child Care Consultants understand the purpose of the Support

    Guide

    ; To help Supported Child Care Consultants apply the principles of Supported Child

    Care when completing the Support Guide

    ; To help Supported Child Care Consultants complete the Support Guide with

    families and child care providers by providing suggestions for discussion in relation

    to each section of the Support Guide.

    ; To assist Supported Child Care agencies in integrating the Support Guide into

    administrative practices

    ; To assist consultants and agencies in delivering Supported Child Care services in

    accordance with the Policy and Procedures Manual: Working Draft 2004

This handbook is a companion to the Support Guide (Revised 2004).

    ABOUT THE SUPPORT GUIDE

    The Support Guide (Revised 2004) is a key document for Supported Child Care programs. The Support Guide is used to gather information that helps to determine eligibility for Supported Child Care and helps to determine the types of SCC services needed in order to effectively include a child/children with support needs. If SCC services needed include extra staffing support, the Support Guide helps to determine the goals, frequency and duration of the service.

    HISTORY

    The first Supported Child Care Support Guide and Handbook were created in the mid 1990‟s under the leadership of Chris Gay. They have been in widespread use across British Columbia since that time. Over the years, many communities adapted the Support Guide to meet their individual community needs and to meet the needs of local service delivery practices. With accreditation and evolving recommended practices the need for a revised and up-to-date Support Guide and User Handbook became apparent. The Ministry of Children and Family Development funded the Office of the Provincial Advisor to complete this project in 2004.

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TABLE OF CONTENTS

    About the Support Guide ………………………………………………………………………………………....…. 5

    General Guidelines for Completing the Support Guide ……………………………….………...…… 7

    Section-by-Section Procedures ……………………………………………………………………………....….. 8

     Section 1 Child Development & Support Needs Profile …………………………...….. 8

     Section 2 Child Care Program Profile …………………………………………………..…..…… 8

     Section 3 Recommendations and Priorities ……………………………………………….….. 9

    Requests for Extra Staffing Support ………………………………………………….……….….. 10

    How to Use the Interview Guides …………………………………………………………….……………….. 11

    Appendix #1 - Interview Guide - Child Development and Support Needs Profile ….. 12

    Appendix #2 - Interview Guide - Child Care Program Profile ………………………………….. 29

    Appendix #3 - Completion Guide - Recommendations & Priorities …………………………. 32

    Appendix #4 - Completion Guide for SCC Services …………………………………………………. 34

Appendix #5 Instructions for customizing and completing the Support Guide

     Electronically ……………………………………………………………………………………… 36

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ABOUT THE SUPPORT GUIDE

    The Support Guide is the tool used by Supported Child Care (SCC) Consultants to gather information with families of children with extra support needs and the child care settings they attend. The Support Guide is used to gather the information that helps to determine eligibility for Supported Child Care and helps to determine the types of SCC services needed in order to effectively include a child/children with support needs. If SCC services needed include extra staffing support, the Support Guide helps to determine the goals, frequency and duration of the service. The process of completing the Support Guide is a collaborative effort coordinated by the consultant.

Purpose of the Support Guide

Eligibility for Supported Child Care has two parts:

    Part 1 The child has a developmental delay or disability in physical, cognitive,

    communicative or social/emotional/behavioural areas

    AND

    Part 2 - The child requires additional support services in a child care setting

    because of the developmental delay/disability

    Part 1 of the eligibility criteria requires an assessment or similar report from professionals such as a SCC Consultant, IDP Consultant, early intervention therapist, doctor, developmental paediatrician etc., documenting the child‟s developmental delay or disability.

    Part 2 of the eligibility criteria requires completion of the Support Guide. Within this framework, there are two purposes for the Support Guide:

    1. To determine whether or not a child care setting will require SCC services to

    include a child and/or children with support needs (i.e. meet part 2 of the

    eligibility criteria).

    2. To determine the types of SCC services needed in order to effectively include a

    child/children with support needs. If SCC services needed include extra staffing

    support, the Support Guide will help to determine the goals, frequency and

    duration of the service.

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    To accomplish these two purposes, the Support Guide will gather information necessary to develop a clear understanding of:

    ; the child‟s strengths and support needs in all domains of development;

    ; how the child‟s strengths and support needs look within the child care setting of

    the family‟s choice;

    ; the priorities of the family and child care setting for the child‟s development and

    inclusion;

    ; the child care setting‟s strengths and support needs for inclusion of the child.

    The Support Guide is the tool used by SCC Consultants to gather this information with families of children with extra support needs and the child care settings they attend.

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General Guidelines for Completing the Support Guide

    The family and child care program are the key providers of information necessary to complete the Support Guide. Based on the preferences of the family, other service providers may also be involved in the process. The SCC Consultant will also provide information about his/her observations of the child‟s needs and may share information provided by other service providers familiar with the child and his/her needs. This information is not intended to replace that of the family/child care program. Rather, the information of the family, child care program and SCC Consultant combined will provide a holistic and accurate picture of the child‟s strengths and support needs.

    Before beginning the Support Guide, the SCC Consultant will discuss with each family and child care program, the purpose of the Support Guide and the information that is gathered. The family and child care program will determine how they want to proceed with providing the information (e.g. individual meetings with the SCC Consultant or everyone meeting at the same time).

    The collection of information is done in a „conversational‟ manner. The SCC Consultant facilitates a conversation with the family and child care program in which they talk about the child, their goals and the support needs. At all times, the SCC Consultant should complete the process and pose questions in a way that is sensitive to the family‟s understanding of their child‟s needs, their values and beliefs, culture, lifestyle and other factors. The SCC Consultant also works toward consensus facilitating discussion about

    different perspectives on the child‟s development and support needs with a view to reaching agreement on the contents of the Support Guide and its recommended services.

    The Support Guide may be completed over more than one visit with the family / child care program. To ensure the SCC Consultant is able to collect all information needed, each section of the User Guide has an accompanying „Interview‟ or „Completion‟ guide. This guide is intended to be a reference for the SCC Consultant, providing ideas about the questions to ask in order to gather all information necessary. The SCC Consultant will use his/her judgement and sensitivity to the family‟s readiness and needs in determining what questions to ask and how to do so. Accomplishing this is a skill that takes time to develop. As the SCC Consultant becomes more familiar with the information to be collected and more skilled in asking the right questions at the right time, this process will become more natural.

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SECTION-BY-SECTION PROCEDURES

Section 1 Child Development & Support Needs Profile

    When completed, the Child Development & Support Needs Profile will provide a picture of the child‟s strengths and support needs in various domains of development. Included in this are his/her likes and dislikes, the priorities of the family, how the child‟s strengths and support look within the routines and activities comparable to that in child care and the SCC services needed to address these.

To accomplish this, the SCC Consultant will:

    1. Support the family to identify their goals for their child and family.

    2. Gather information from the family about the child‟s strengths and support needs

    in various areas of development and the corresponding SCC services that may be

    needed to address these. Gather information from the family about what the child

    will do/does in various daily activities and interactions with people and materials.

    For each area, discuss with the family and determine what child care or other

    service providers will need to do to support the child in this area. Appendix 1

    contains an „Interview Guide‟ for use by the SCC Consultant in gathering all

    pertinent information.

    3. If the child already attends a child care setting, review the information with the

    child care staff and make any additions based on their observations of the child

    within their setting. Depending on the preferences of the family, this step may be

    done at the same time / meeting as Step #2 or in a separate meeting.

Section 2 Child Care Program Profile

    When completed, the Child Care Program Profile section will provide an overall picture of the child care program (i.e. it‟s size, staffing, experience); their goals for the child and themselves related to supporting the child‟s development and inclusion; what they

    currently do that will enable them to address the goals for the child‟s inclusion / development and his/her support needs; and what types of support they will require to build on their existing strengths and address the goals.

    To accomplish this, the SCC Consultant will meet with the child care program and gather information necessary to complete the sections. The child care program should be fully briefed on the information from the previous two sections and this information should be on-hand to support the discussion. In addition, Appendix 2 contains an „Interview Guide‟ to assist the SCC Consultant in gathering the information needed to complete this section.

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Section 3 Recommendations and Priorities

    When completed, the Recommendations and Priorities section will document conclusions as to whether or not SCC services are required. These conclusions will be based on information gathered in the previous 2 sections.

    If SCC Services are deemed to be needed, the second component of the Recommendations and Priorities section will summarize and confirm the goals for this support and the types of SCC services needed to address them. This information will feed directly into the development of an individual service / support plan with the family and child care program.

    This section is to be completed with both the family and child care program. Appendix 3 contains an „Interview Guide‟ to assist the SCC Consultant in completing this section.

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Requests for Extra Staffing Support

    Where SCC services are determined to include a request for Extra Staffing Support in the child care program, the SCC Consultant, family and child care program will also complete the SCC Services Extra Staffing Support Request form.

    On this form, the SCC Consultant, family and child care program will confirm why extra staffing is needed, the type of extra staffing required to address these needs (i.e. short term or long term) and details associated with the days and hours of this support.

    To determine if extra staffing is needed, the SCC Consultant will review the information in Sections 1 and 2 of the Support Guide. The following pattern will indicate a need for extra staffing support:

    Section 1 identifies that direct assistance is needed to address the child‟s needs in

    multiple areas of development AND multiple categories indicate that the child will

    need direct adult help in an area and that this direct help is needed „Frequently‟

    and/or „Constantly‟;

    AND

    Section 2 the child care program identifies direct assistance as a service they

    require/request.

    If the Support Guide contains this information, the SCC Consultant, family and child care program will discuss and confirm:

    ; Why extra staffing is needed (specific purpose and goals for the extra staffing).

    ; Whether the extra staffing need is short-term or long-term in nature. Short-

    term extra staffing is indicated if „once the goals are achieved, the child care

    program will no longer need extra staffing to be able to include the child and

    meet his/her needs‟. (Short-term extra staffing may, for example, be needed to

    address severe separation anxiety at the beginning of preschool. Once the child

    has developed a relationship with the program, the extra staffing will no longer

    be needed as the child does well in all other parts of the routine.)

    ; The recommended days of the week, hours of the day etc. for the extra staffing.

    This information is then summarized and used to complete the Extra Staffing Request Form.

    Note - The Extra Staffing Request Form may be customized for compatibility with payment and accounting practices of the SCC agency.

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