DOC

NOTETAKER'S GUIDE

By Ashley Gray,2014-07-06 12:53
10 views 0
WHAT TO TEST/NOTETAKER'S GUIDE. DATE(S): [DATES OF TEST SESSIONS]. LOCATION: [ADDRESS]. [ROOM NUMBER]. [CITY, STATE]. WHAT TO TEST/NOTETAKER'S GUIDE FOR [SITE] ...

    What to Test/Notetaker’s Guide

    Date(s):

    [Dates of test sessions]

    Location:

    [Address]

    [Room Number]

    [City, State]

    Source: Usability.gov 1

    What to Test/Notetaker’s Guide for [Site] Notetaker________________________ [Date] Date_____________________________

    [Location] Participant #________Time__________ Web Site: [URL]

Purpose:

    The purpose of this test is to learn how well a representative sample of [target audience] can interpret and use the [site]. Areas of the site that will be evaluated for performance and overall user satisfaction include the: architecture, navigation, terminology, and its ability to meet expectations.

Introductory Questions & Tasks

    [You may wish to customize this section for general questions about your site]

    ; Have you heard of [site]? ____Yes ____No

    If so, tell me what you know about them.

    ; Bring the test participant to [site]. Ask: “Just from looking at this site, what kinds of information do you think you could get from this site?

    Please be specific.”

    ; Who do you think this site is designed for? Why? (Probe: public, health professionals, etc.)

    ; Who manages this site?

    Source: Usability.gov 2

Scenarios

    [Three are presented here; you may wish to add another 7-10 scenarios.]

Scenario 1 Exercise/Sports; Fitness

    You’ve heard that many people get injured due to bike accidents. You want to know if wearing a bike helmet will reduce your chance of injury.

    Where would you look for this information?

    Pathway(s) Success Notes/Observations

     (Circle 1)

Safety and Wellness 0 (Note why was the user successful or not successful, e.g., wrong pathways, confusing

    Exercise/Sports Not completed page layout, navigation issues, terminology) MLP Sports injuries

     1

    OR Completed with

     difficulty or help

    Safety and Wellness

    Safety 2

    HF General Easily completed

OR

[Add more as needed]

Source: Usability.gov 3

Scenario 2 Diseases & Conditions

    You want to create a diabetes education program at your organization to increase awareness about what diabetes is and how to prevent it. Where

    would you get this information?

    Pathway(s) Success Notes/Observations

     (Circle 1)

Diseases & Conditions 0 (Note why was the user successful or not successful, e.g., wrong pathways, confusing

    CDC Health Topics A-Z Not completed page layout, navigation issues, terminology)

OR 1

     Completed with

    Healthfinder [term] difficulty or help

OR 2

     Easily completed

    [Add more as needed]

Source: Usability.gov 4

Scenario 3 Self-Directed Activity

    Now, we’d like to hear about how you might use this site. Please identify an item that you would be interested in finding on this site. Please state

    your question and then search for the answer. Let me know when you’ve found the information.

Write the participant’s question:

    _________________________________________________________________________________________________________ _________________________________________________________________________________________________________

    Pathway(s) Success Notes/Observations

     (Circle 1)

     0 (Note why was the user successful or not successful, e.g., wrong pathways, confusing

    Not completed page layout, navigation issues, terminology)

    1

    Completed with

    difficulty or help

    2

    Easily completed

[You may wish to add another 7-10 scenarios.]

Source: Usability.gov 5

Exit Questions/User Impressions

    [You may wish to customize this section for general questions about your site]

    ; What is your overall impression to [site]?

    ; What is your impression of the search capability?

    ; Do you feel this site is current? Why?

    ; What did you like best about the site?

    ; What did you like least about the site?

    ; If you were the website developer, what would be the first thing you would do to improve the website?

    ; Is there anything that you feel is missing on this site? (Probe: content or site features/functions)

    ; If you were to describe this site to a colleague in a sentence or two, what would you say?

    ; Do you have any other final comments or questions?

    Source: Usability.gov 6

Report this document

For any questions or suggestions please email
cust-service@docsford.com