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Wingate Manual Configuration Settings

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Wingate Manual Configuration Settings

    Galileo International Technical Support Documentation

    FocalpointNet? SE Multi-User Manual Configuration Settings for WinGate?

    (Subscriber Owned WinGate License & Hardware)

Copyright

    Copyright ? 2002 Galileo International. All rights reserved.

    Information in this document is subject to change without notice. The information described in this document is furnished to Galileo International subscribers, or their representatives, and is provided as is under a license agreement or nondisclosure agreement. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the subscriber’s personal use without the written

    permission of Galileo International.

    Trademarks

    WinGate is a registered trademark of Qbik New Zealand Ltd. All rights reserved. (http://www.WinGate.com or http://www.deerfield.com)

    Apollo, Galileo, the Globe Device, Focalpoint Print Manager and Viewpoint are registered trademarks, trademarks or service marks of Galileo International in the United States and/or other countries.

    Galileo International may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written license agreement from Galileo.

Table of Contents

    Introduction ......................................................................................................... 2

    Where do I purchase WinGate?? ..................................................................... 2 What are WinGate? Services? .......................................................................... 2 Creating a service for the Focalpoint? IPCS Connection (Apollo? & Galileo?) ... 3

    Creating a service for the Apollo? IPC Connection (Apollo? Users only) ............ 6

    Creating a service for the Galileo? IPC Connection (Galileo? Users Only) .......... 9

    Creating a service for down-stream Focalpoint Print Manager? ................. 12

    (Galileo? and Apollo? Users. Service needed only if using Focalpoint Print Manager?)

    Troubleshooting Connection Problems (Down-stream PC) .......................... 16 Frequently Asked Questions ........................................................................... 18 Appendix A - Matrix of WinGate? Service Settings ....................................... A

    Appendix B - WinGate? Configuration using Dial-up Internet Service ........ B

    Appendix C - WinGate? Configuration using Broadband Internet Service . C

FocalpointNet? SE Multi-User / Manual Configuration Settings for WinGate? (4/22/02 mlr) 1

Introduction

    This document will explain how to set up the various services configured in WinGate? to share

    access to the Galileo? or Apollo? reservation service.

    A proxy server, or other Internet sharing software, is required when an Internet Service shares a single public IP address among all users on the Local Area Network. This is very common among Cable or DSL Internet Service Providers. Other providers may provide a public IP address for each PC on the Local Area Network. In this case, proxy software such as WinGate? is not required. If you are unclear in the type of Internet addressing used by your ISP, please contact your ISP for additional clarification.

    Galileo has chosen WinGate? as the proxy solution for subscribers who choose to lease hardware from Galileo. Although WinGate? is the solution Galileo has chosen, other proxy

    products may also support access to the Galileo? or Apollo? systems. Please contact your Galileo or Apollo Representative for additional information.

    If you are using a firewall or firewall protection software, please obtain the Firewall & Proxy Settings document from http://support.galileo.com/aps/firewalls_&_proxys.htm and review the

    settings with the firewall administrator or firewall software manufacturer. Where do I purchase WinGate??

    Galileo does not sell or lease WinGate? Licenses for use on personal hardware. Subscribers should contact Deerfield Communications via the Internet at http://www.WinGate.com or

    http://www.deefield.com to purchase the appropriate licenses for their user.

    Installation support for WinGate? is not available from Galileo and questions about the installation or support of WinGate? should be directed to Technical Support at Deerfield

    Communications.

    You are strongly encouraged to review all technical information and installation instructions for WinGate? prior to installing and configuring the product for Galileo? or Apollo? access.

    What are WinGate? Services?

    WinGate? uses “Services” to identify Internet messages and route them appropriately. Although WinGate? configures standard Internet services, such as web browsing, at time of installation services such as Galileo? and Apollo? reservation messages are not.

    This document will step you through configuring access to the following services: ; Focalpoint IPCS Connection (UDP Messages)

    ; Galileo & Apollo IPC Connection (TCP Messages)

    ; Focalpoint Print Manager? (TCP Messages)

    To configure the WinGate? Services for Galileo? or Apollo?, you must have successfully

    installed WinGate?, in its Server Mode, on a PC designated as the WinGate Server.

    Before proceeding, please log into the WinGate? Gatekeeper.

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    Creating a service for the Focalpoint? IPCS Connection The Focalpoint IPCS or Configuration Servers are responsible for authenticating users to access the Galileo? or Apollo? reservation service via a TCP/IP or Internet connection. This service must be created as a UDP (User Datagram Protocol) Mapping Service.

    Within Gatekeeper locate the currently configured services by clicking on the Services Tab.

Right-click anywhere in the Services Window and Select NEW SERVICE. A list of available

    service types will appear. Select UDP MAPPING SERVICE.

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Configure the GENERAL tab as follows:

    Service Name: FocalpointNet IPCS Connection

    Description: UDP Connection to Galileo/Apollo System

    Start Option: Select: Service will start Automatically

    Service Port: 5067

    Default Mapping: CHECKED

     Server: VPNIPCS.GALILEO.COM

     on Port: 5067

    Next, select the BINDINGS tab.

Select SPECIFY INTERFACES CONNECTION WILL BE ACCEPTED ON and make sure the

    IP address of the Network Interface card as well as the WinGate Redirector (127.0.0.1) is present.

    Select the INTERFACES TAB.

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    Select the first option CONNECTIONS OUT WILL BE MADE ON ANY INTERFACE. Select the MAPPINGS TAB. Remove any mappings that may be present. Select the SESSIONS TAB.

Check the box “SESSIONS TIME OUT AFTER” enter 60 “SECONDS OF INACTIVITY.

    Click OK.

    Remember: When finished configuring WinGate? services, you must shut down and restart WinGate? for the changes to be effective. You may also choose to reboot the PC/Server.

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    Creating a service for the Apollo? IPC Connection Note: Add this service only if you are connecting to the Apollo? reservation system The Apollo IPC or IP Concentrators are the actual TCP/IP servers that communicate with the reservation system. This service must be created as a TCP (Transmission Control Protocol) Mapping Service.

    Within Gatekeeper locate the currently configured services by clicking on the Services Tab.

Right-click anywhere in the Services Window and Select NEW SERVICE. A list of available

    service types will appear. Select TCP MAPPING SERVICE.

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Configure the GENERAL tab as follows:

    Service Name: Apollo IPC Connection

    Description: TCP Connection to Apollo System

    Start Option: Select: Service will start Automatically

    Service Port: 2748

    Default Mapping: CHECKED

     Server: VPNIPC.GALILEO.COM

     on Port: 2748

    Next, select the BINDINGS tab.

Select SPECIFY INTERFACES CONNECTION WILL BE ACCEPTED ON and make sure the

    IP address of the Network Interface card as well as the WinGate Redirector (127.0.0.1) is present.

    Select the INTERFACES TAB.

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    Select the first option CONNECTIONS OUT WILL BE MADE ON ANY INTERFACE. Select the MAPPINGS TAB. Remove any mappings that may be present. Select the SESSIONS TAB.

Uncheck the box “SESSIONS TIME OUT AFTER”.

    Click OK.

    Remember: When finished configuring WinGate? services, you must shut down and restart WinGate? for the changes to be effective. You may also choose to reboot the PC/Server.

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