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BusinessWeek citations (12)

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BusinessWeek citations (12)

OUTSOURCING BIBLIOGRAPHY

    Committee of 100

    Publication dates: 11/30/03-5/31/04*

    343 total citations

Publications (335 citations from selected national, regional and business

    newspapers and magazines). Includes:

    ; News Stories

    ; Commentary (local and syndicated columns, op-eds, guest editorials, and question

    & answers)

    ; Editorials, the unsigned opinions of the publication.

    *Although our search covered a specific six-month period, articles published outside

    that period were brought to our attention, and we have posted the best of those along

    with those produced as a result of our search.

BusinessWeek (15 citations)

    Charlotte Observer (17)

    Chicago Tribune (19)

    Columbia Journalism Review (1)

    The Economist (4)

    Fast Company (7)

    Financial Times (31)

    Foreign Affairs (1)

    Los Angeles Times (25)

    Milwaukee Journal Sentinel (13)

    New York Times (45)

    Pittsburgh Post-Gazette (28)

    San Francisco Chronicle (18)

    St. Louis Post-Dispatch (28)

    Time Magazine (3)

    U.S. News & World Report (2)

    Wall Street Journal (44)

    Washington Post (34)

Statements of non-elective public officials

    Alan Greenspan, Federal Reserve chairman

    Roger W. Ferguson, Jr., Federal Reserve vice chairman Ben S. Bernanke, Federal Reserve governor

    Donald L. Kohn, Federal Reserve governor

    Robert Parry, Federal Reserve governor (3)

    N. Gregory Mankiw, Bush economic advisor

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BusinessWeek citations (15)

     News stories (6)

     Commentary (7)

     Editorials (2)

NEWS STORIES

―Look Who's Going Offshore: Tech startups are heading overseas even more eagerly than

    multinationals‖

    Spencer E. Ante with Robert D. Hof (staff writers), Business Week (May 17, 2004) ―A new trend is sweeping through Silicon Valley and other centers of U.S. innovation. Startups, spurred by their venture investors, are catching offshore fever, and not just a mild case -- like some big multinationals have.‖

    http://search.businessweek.com/search97cgi/s97_cgi?action=FilterSearch&filter=bwfilt.hts&QueryText=Look+Who%27s+Going+Offshore%3A+Tech+startups+are+heading+overseas+even+more+eagerly+than+multinationals&x=10&y=6

    ―The Let-Someone-Else-Do-It Strategy: Outsourcing tech functions can be a big money-saver. Just don't ignore the hidden costs, oversight issues, and other pitfalls‖

    Olga Kharif (staff writer), Business Week online, Special Report: A CEO's Guide To Technology (April 13, 2004)

    ―Despite all these concerns, tech outsourcing is likely to thrive for the foreseeable future -

    - particularly since money for tech projects will remain tight even as corporations' tech needs grow. As Mobil's experience shows, outsourcing can work, and work well -- if companies approach it with a clear eye.‖

    http://www.businessweek.com/technology/content/apr2004/tc20040413_4748_tc146.htm

    ―One Giant Global Labor Pool? Below the boiling political rhetoric, a real threat America's workers face is the potential for U.S. wages to sink to overseas levels‖

    Aaron Bernstein (staff writer), Business Week online, Special Report: Election '04 Jobs

    (March 22, 2004)

    ―[T]he recent transfer to other countries of so-called knowledge work -- jobs requiring

    lots of education and creative skills -- could be a signal of what lies ahead. For a precedent, look at what globalization has done to the pay of less-skilled U.S. factory workers over the past three decades or so.‖

    http://www.businessweek.com/bwdaily/dnflash/mar2004/nf20040322_2619_db079.htm

    ―Economic growth is very strong, but America isn't generating enough jobs. Many blame outsourcing. The truth is a lot more complicated‖

    Bruce Nussbaum (staff writer), Business Week, Special Report Where Are The Jobs? (March 22, 2004)

    ―While America's faith in its innovation economy has often been tested, it has never been betrayed. Given the chance, the economy will deliver the jobs and prosperity that it has in the past.‖

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    ―Gunning for the U.S. in Technology: Once the undisputed leader, America is now under assault from countries worldwide. How did this happen, and will the U.S. be able to fight back?‖

    Business Week online, America's Tech Might: Slipping? (March 16, 2004)

    ―In the history of the U.S. technology industry, 2004 will be remembered as the year that outsourcing hit home. … As outsourcing has begun to hit high-salary jobs in

    programming and tech services, the trend is giving rise to a wider fear -- that U.S. dominance in high tech is starting to wane.‖

    http://www.businessweek.com/technology/content/mar2004/tc20040316_6114_tc166.htm

    ―Programming jobs are heading overseas by the thousands. Is there a way for the U.S. to stay on top?‖

    Stephen Baker and Manjeet Kripalani (staff writers), BusinessWeek, Cover Story: Software (March 1, 2004)

    ―The Internet links that were being pieced together at the turn of the century now provide broadband connections between multinational companies and brainy programmers the world over. For Deepa and tens of thousands of other Indian students, the globalization of technology offers the promise of power and riches in a blossoming local tech industry. But for Stephen and his classmates in the U.S., the sudden need to compete with workers across the world ushers in an era of uncertainty. Will good jobs be waiting for them when they graduate?‖

     http://www.businessweek.com/magazine/content/04_09/b3872001_mz001.htm

COMMENTARY

    ―A Double Standard on Trade: Corporations that offshore jobs need to play fair. That means abandoning protectionist stances when it comes to their products‖

    Christopher Farrell (columnist), Business Week online, Sound Money (April 9, 2004) ―Little wonder both political parties are flirting with protectionist measures to address worker fears this election year. Yet erecting trade barriers to save jobs and restrain competition will only backfire on workers and consumers. The costs of trade and job barricades outweigh the benefits.‖

    http://www.businessweek.com/bwdaily/dnflash/apr2004/nf2004049_0300_db013.htm

―The Global Payoff from Outsourcing: Intensely criticized in the U.S. these days, the

    practice offers a wide range of potential benefits to people around the world‖

    Christopher Farrell (columnist), Business Week online, Sound Money (April 2, 2004) ―The heated debate over outsourcing in the U.S. has been colored with gloom during a

    period of sluggish job growth. … Domestically at least, history is on the optimists' side. What's different today is that the competitive rewards of a successful outsourcing strategy in the developing world may be tipping the scales toward fast, sustainable gains in living standards around the globe.‖

    http://www.businessweek.com/bwdaily/dnflash/apr2004/nf2004042_0178_db013.htm

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    ―The Jobless Recovery Is ‗Understandable‘: Juniper Networks CEO Scott Kriens says it's the result not of offshore outsourcing but of ‗caution by corporations‘‖

    Business Week online, Special Report: Election '04 Jobs (March 22, 2004)

    ―Q: But certainly every job that goes overseas is a job an American doesn't get. A: Of course. I'm not saying there wouldn't be more job growth. But if you removed offshoring altogether, there would still be a lag between economic growth and job growth. People are attributing all of [the concern about the lack of new jobs] to offshoring, when much of it's due to an understandable caution by corporations.‖

    http://www.businessweek.com/bwdaily/dnflash/mar2004/nf20040321_2718_db079.htm

    ―Now More Than Ever, Innovation Is The Answer: Jobs will arise from the creation of new products, processes, and markets‖

    Robert D. Hof (staff writer), BusinessWeek, Cover Story: Software/Commentary (March 1, 2004)

    ―Pity the poor tech workers: Who else in business must keep creating the very innovations that may someday obliterate their own jobs? Yet now more than ever, they have no choice. Continuing to innovate is the one way tech workers and their companies can survive the latest disruption. They must keep creating leading-edge technologies that make their companies more productive -- and especially, innovations that spark entirely

    new markets.‖

    http://www.businessweek.com/magazine/content/04_09/b3872012_mz001.htm

―Outsourcing Isn‘t ‗a Zero-Sum Game‘: Tech entrepreneur Marc Andreessen says it's

    ‗the story of history‘ and that new jobs will arise in the U.S. as new industries are born‖

    Question & Answer, BusinessWeek, Cover Story: Software/Online Extra (March 1, 2004) ―Marc Andreessen, a cofounder of Netscape Communications, stands squarely in the middle of the offshore-outsourcing debate. The startup he now chairs, Opsware Inc., automates data centers, making it easier for companies to manage operations worldwide -- including offshore activities. At the same time, Opsware is now considering hiring a few people in India to take advantage of talent at lower wages there. Andreessen, an unrepentant believer in entrepreneurial capitalism, thinks new jobs and new industries will emerge in the U.S. that will more than fill the current jobs gap.‖

    http://www.businessweek.com/

    ―Shifting Work Offshore? Outsourcer Beware: Quality and security woes can eat expected savings‖

    Spencer E. Ante (staff writer), Business Week, Commentary (January 12, 2004) ―But as Intentia's experience shows, these shifts overseas carry risks that need to be

    considered along with the potential rewards. Shoddy quality, security snafus, and poor customer service often wipe out any benefits.‖

    http://www.businessweek.com/

―The GOP Doth Protect Too Much, Methinks‖

    Robert J. Barro, Business Week, Economic Viewpoint (December 15, 2003)

     4

    ―Some of the Bush Administration's economic policies have been admirable. … Other policies, however, are worrisome. The pattern is to favor special interests over the whole economy. The special-interest policies include protectionist interventions.‖

    http://www.businessweek.com/

EDITORIALS

―Jobs: Innovation Is the Answer, And Washington Must Help‖

    Editorial (unsigned), Business Week (March 22, 2004)

    ―Commercializing innovation is America's core competence. We do it better than anyone else. But faced with other potential innovators on the global scene, we have to start doing it even better.‖

    http://www.businessweek.com/

―Rising To India's Challenge‖

    Editorial (unsigned), Business Week (December 8, 2003)

    ―How India affects jobs in the U.S. ultimately depends as much on America as it does on India. The remarkable high-tech rise of India is a much-less-told tale than the ascendancy of China. Yet its impact may be greater.‖

    http://www.businessweek.com/

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Charlotte Observer citations (17)

News stories (14)

    Commentary (3)

NEWS STORIES

"Report Discusses Acceleration of Outsourcing in U.S."

    Stella M. Hopkins (staff writer), The Charlotte Observer (May 18, 2004, Tuesday) ―U.S. companies are sending computer and other white-collar jobs overseas at a much

    faster pace than originally estimated, according to a report Monday.‖

    http://www.charlotte.com/mld/charlotte/archives/

    "Loss Of U.S. Jobs To Overseas Workers Is Well-Known. But Do You Know About Jobs Foreign Firms Bring Here?"

    Charles Lunan (staff writer), The Charlotte Observer (May 9, 2004)

    ―As Americans debate the loss of U.S. jobs to foreign countries, Thomas Davis represents what some economists call the unsung face of global trade: American workers who benefit.‖

    http://www.charlotte.com/mld/charlotte/archives/

"Bush Sticks To Free-Trade Agenda Despite Criticism"

    Martin Crutsinger (Associated Press), The Charlotte Observer (April 10, 2004) ―President Bush, apparently ignoring Democratic broadsides about soaring trade deficits and lost manufacturing jobs, is campaigning as an unrepentant free trader.‖

    http://www.charlotte.com/mld/charlotte/archives/

"Offshoring Jobs Could Hurt Tax Coffers, Critics Warn"

    Rachel Konrad (Associated Press), The Charlotte Observer (April 8, 2004) ―As U.S. companies shift jobs to low-paid workers in developing nations, a growing

    number of economists and politicians worry that offshore outsourcing could damage the nation's fiscal health by draining tax coffers. Although proponents of offshoring dismiss such concerns as far-fetched or naive, some tax experts say the migration of lucrative technology jobs to India and China is shrinking U.S. employee tax contributions and could exacerbate state budget shortfalls.‖

    http://www.charlotte.com/mld/charlotte/archives/

"Job Losses Threaten Region's Bush Support"

    Scott Dodd and Charles Lunan, (staff writers), The Charlotte Observer (February 26, 2004)

    ―President Bush visits Charlotte today in an economic climate very different from when he won the Carolinas four years ago. At least 200,000 jobs in both states have vanished since Bush took office - mostly in manufacturing, the region's traditional economic base. That's not expected to turn either state from Republican red to Democratic blue on the electoral map.‖

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http://www.charlotte.com/mld/charlotte/archives/

―Greenspan Protests ‗Protectionist Cures‘‖

    Martin Crutsinger (Associated Press), The Charlotte Observer (February 21, 2004) ―Federal Reserve Chairman Alan Greenspan warned on Friday that ‗protectionist cures‘ being advanced to deal with the country's job insecurities would make the situation worse. Entering the politically charged debate over U.S. service jobs being shipped overseas, Greenspan said it was a lack of adequate educational training rather than ‗outsourcing‘ that posed the greatest threat to future American prosperity.‖

    http://www.charlotte.com/mld/charlotte/archives/

"U.S. Officials Come to Kannapolis, N.C., to Discuss Job Losses"

    Ronnie Glassberg (staff writer), The Charlotte Observer (February 14, 2004, Saturday) ―U.S. Labor Secretary Elaine Chao Friday downplayed the significance of U.S. companies outsourcing jobs overseas but said she understands workers' fears.‖

    http://www.charlotte.com/mld/charlotte/archives/

"Democrats Attack Bush over Lost Jobs"

    Jim Morrill (staff writer), The Charlotte Observer, Decision 2004 (February 13, 2004) ―Democratic presidential candidates, who for months have blasted President Bush over the loss of blue-collar jobs, have suddenly turned their attention to the exodus of white-collar jobs. Democrats jumped on remarks this week by a top Bush adviser who said that ‗outsourcing,‘ the move of high-tech and other jobs overseas, ‗is a good thing,‘ even if

    painful in the short run.‖

    http://www.charlotte.com/mld/charlotte/archives/

    "North, South Carolina among States to Use Bans to Stem Outsourcing-Related Job Losses"

    Stella M. Hopkins (staff writer), The Charlotte Observer (February 7, 2004, Saturday) ―At least 15 states, including South Carolina, are rushing to stem the loss of white-collar

    jobs to lower-wage countries. The Observer found that in just the past four weeks, the states have proposed legislation ranging from a total ban on state agencies sending work abroad to banning call centers on state contracts.‖

    http://www.charlotte.com/mld/charlotte/archives/

"Report: U.S. Textile Jobs Plunge 10 Percent in 2003"

    Tony Mecia (staff writer), The Charlotte Observer (January 13, 2004, Tuesday) ―In 2004, companies are pushing an agenda that includes rejecting a new trade agreement with Central America and forcing the Bush administration to limit imports from China. ... Companies are registering textile workers to vote, and last week a trade group led by S.C. textile magnate Roger Milliken posted nine billboards in the state that read: ‗Lost Your Job to Free Trade and Offshoring Yet? Vote.‘‖

    http://www.charlotte.com/mld/charlotte/archives/

"IBM To Move More Software Jobs Out"

    Associated Press, The Charlotte Observer (December 16, 2003)

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    ―IBM Corp. plans to move up to several thousand skilled software jobs from the United States to India, China and other countries, which could amount to one of the biggest such actions yet in the technology industry.‖

    http://www.charlotte.com/mld/charlotte/archives/

"Biggest Names in Carolinas Part of Offshore Outsourcing Trend"

    Observer Staff, companies listed and regulatory filings, The Charlotte Observer (December 14, 2003, Sunday)

    ―From July through December, The Observer surveyed 100 of the Carolinas' largest publicly held companies about whether they have used offshore outsourcing, either directly or through another firm. Twenty-five of the surveyed companies said they have used the cost-cutting strategy.‖

    http://www.charlotte.com/mld/charlotte/archives/

"Jobs in Foreign Lands Create Demand for U.S. Coordinators"

    Stella M. Hopkins (staff writer), The Charlotte Observer (December 14, 2003, Sunday) ―Managing people is hard enough. Imagine doing it across thousands of miles with employees you've never met, who come from different cultures and are going home about the time America wakes up. That's the job of a project manager for companies sending programming work overseas. And the rush abroad is creating big demand for the position.‖

    http://www.charlotte.com/mld/charlotte/archives/

    "North Carolina Companies among Leaders in Sending Computer Jobs Overseas" Stella M. Hopkins And Sarah Jane Tribble (staff writers), The Charlotte Observer, "The Rush Overseas" (December 14, 2003)

    ―The move abroad - often called offshoring or foreign outsourcing - echoes the loss of manufacturing jobs to low-wage countries. After decades of textile losses, that's a trauma the Carolinas know well. But it's a new reality for service workers, long immune to the global wage battle.‖

    http://www.charlotte.com/mld/charlotte/archives/

COMMENTARY

BILL FERGUSON

"‗What Are We Supposed To Do Now?‘"

    Bill Ferguson (Knight Ridder), The Charlotte Observer (May 9, 2004)

    ―Twenty years ago I was 17 years old and puzzling over what kind of career I wanted to have. High on my list of priorities was finding a job in a field that offered high salaries and good prospects for long-term employment growth. So even though I always got better grades in English class than in math and science, I decided to pursue a technical degree.‖

    http://www.charlotte.com/mld/charlotte/archives/

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HOLLY SKLAR

"Don't Outsource Workers, Bring In CEOs"

    Holly Sklar (Knight Ridder Newspapers), The Charlotte Observer (April 29, 2004) ―American companies are busily outsourcing workers when they should be insourcing CEOs from other countries. U.S. CEOs are way too expensive.‖

    http://www.charlotte.com/mld/charlotte/archives/

GUEST EDITORIAL

"Put American Jobs First"

    Inez Tenenbaum (guest columnist, state superintendent of education and candidate for the Democratic nomination for U.S. Senate), The Charlotte Observer (February 29, 2004) ―Thousands of unemployed workers looking for jobs in South Carolina's Upstate must find very little comfort in any of the employment headlines from recent weeks.‖

    http://www.charlotte.com/mld/charlotte/archives/

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Chicago Tribune citations (19)

News stories (13)

    Commentary (4)

    Editorials (2)

NEWS STORIES

―Outsourcing: Analysts increase job-loss estimates‖

    Associated Press, Chicago Tribune, Business section: The Ticker (May 18, 2004) ―Roughly 830,000 U.S. service-sector jobs--such as telemarketers, accountants, software

    engineers and chief technology officers--will move abroad by the end of 2005, according to a report released Monday by Forrester Research Inc.‖

    http://pqasb.pqarchiver.com/chicagotribune/abstract/638237501.html?did=638237501&FMT=ABS&FMTS=FT&date=May+18%2C+2004&author=Associated+Press&desc=OU

    TSOURCING%3A+Analysts+increase+job-loss+estimates

―U.S. Workers Find Wages Lagging Behind as Economic Recovery Zooms Ahead‖

    Ameet Sachdev (staff writer), Chicago Tribune (May 9, 2004, Sunday)

    ―The reasons for labor's poor showing are not hard to spot. Employment rolls have shrunk by 1.6 million jobs since the recession's start in March 2001. About one-quarter of those jobs were lost in the two-year period since the end of the recession. Outsourcing, particularly the shifting of work to China and India, is one factor why hiring at home has been sparse. Companies are more focused on lowering costs to boost profit and recover ground lost in the stock market plunge that started in 2000.‖

    http://pqasb.pqarchiver.com/chicagotribune/abstract/632264261.html?did=632264261&FMT=ABS&FMTS=FT&date=May+9%2C+2004&author=Ameet+Sachdev%2C+Tribune

    +staff+reporter&desc=Rank+and+file+left+out+of+recovery+%3B+No+real+wage+rise%3B+some+show+a+loss

―Offshoring jobs becomes 2-way street, some say‖

    Marilyn Geewax (Cox News Service), Chicago Tribune, Business section (May 4, 2004) ―They point to statistics showing 6.5 million U.S. workers get paychecks from employers based in Asia, Europe, Canada and elsewhere. And they argue that legislative efforts to thwart offshoring could backfire and discourage foreign employers from creating high-paying U.S. jobs.‖

    http://pqasb.pqarchiver.com/chicagotribune/abstract/627334371.html?did=627334371&FMT=ABS&FMTS=FT&date=May+4%2C+2004&author=Marilyn+Geewax%2C+Cox+

    News+Service&desc=Offshoring+jobs+becomes+2-way+street%2C+some+say

―Caterpillar Leader Expects Negotiators, Union to Meet Again to Discuss Contract‖

    Michael A. Lev (staff writer), Chicago Tribune (April 28, 2004, Wednesday) ―Despite widespread concerns about U.S. manufacturing jobs moving to China, Owens

    said his visit here was ‗not related‘ to the trend in outsourcing and the new union contract.

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