OFFICE OF THE HEAD OF THE CIVIL SERVICE OF THE
“TO DEVELOP A CIVIL SERVICE THAT IS PROFESSIONALLY SOUND WITH HIGHLY COMPETENT AND QUALIFIED PERSONNEL, TECHNOLOGICALLY-DRIVEN AND PERFORMANCE-ORIENTED; EFFECTIVE IN SERVICE DELIVERY AND CAPABLE OF MEETING THE
STCHALLENGES OF THE 21 CENTURY GLOBALISED WORLD, INVESTMENT-FRIENDLY, AND IN AN INDISPENSABLE PARTNERSHIP WITH THE PRIVATE SECTOR, CREATING A CONDUCIVE ENVIRONMENT FOR SUSTAINABLE GROWTH AND DEVELOPMENT OF NIGERIAN ECONOMY THROUGH POLICY INSTRUMENT”
“TO BUILD A CIVIL SERVICE THAT IS PERFORMANCE AND RESULT ORIENTED CUSTOMER-DRIVEN, INVESTMENT-FRIENDLY, PROFESSIONAL
AND TECHNOLOGICALLY-SENSITIVE, ACCOUNTABLE, FOSTERING ENDURING PARTNERSHIP WITH ALL STAKEHOLDERS, AND COMMITTED TO A CONTINUOUS IMPROVEMENT IN THE CONDUCT OF GOVERNMENT BUSINESS TO ENHANCE OVERALL NATIONAL PRODUCTIVITY OF THE ECONOMY”
A SERVICOM CHARTER FOR THE OFFICE OF THE
HEAD OF CIVIL SERVICE OF THE FEDERATION
1. The Office of the Head of the Civil Service of the Federation (OHCSF) is responsible for providing
leadership and direction to the Service through the promotion of good relations between Ministers and
2. In line with Government’s resolve to provide effective and efficient service delivery to the people, the
OHCSF hereby sets for itself the Statement of Service and the Service Compact stated hereunder. 3. MANDATE: To be responsible for overall management, leadership, planning, training and motivation of
4. THE CLIENTS/CUSTOMERS
- All Federal Ministries/Extra-Ministerial Departments and Parastatals;
- State Ministries; and
- Local Governments.
5. STATEMENTS OF SERVICE
The Office of the Head of Civil Service of the Federation (OHCSF) provides these services:
Management Services Office.
- Studying, designing and recommending organizational
Structures for Public Service establishments;
- Assisting government and individual public agencies in
reviewing operational methods and procedures for enhanced efficiency;
- Providing expertise in work-study and other techniques
for optimizing productivity in the Civil Service;
- Assisting in reviewing financial systems and installing
more effective and efficient ones;
- Designing, developing and preparing job standards for all
jobs in the Civil Service in order to ensure that every job justifies its pay; - Receiving and examining grading review and/or up-
- Preparing and publishing occupational index or dictionary of occupations; - Reviewing the Schemes of Service for all cadres;
- Monitoring the implementation of the Civil Service Re-
organization as it affects each establishment;
- Evaluating performance in relation to productivity level
and target setting;
- Assisting in Software Development, Installation,
- Assisting in designing computer programs to suit their
specialized operations and systems;
- Providing various levels of training and enlightenment
on Information Technology;
- Installing internet facilities; and
- Networking the Computer Systems Service-wide.
Establishment and Pension
- holds at least one Public Service Negotiating Council meeting with each of the Councils and two Joint
Public Service Negotiating Council meetings with all the unions every year.
- To ensure that Public Service Reference Materials are available to all public servants (Public Service Rules,
Financial Regulations, Civil Service Hand Book, Circulars, etc).
- Publish annually the Man-power budget of all the Ministries and Extra-Ministerial Departments in the
- Publish annually the report of any research into the Operations and Management of the OHCSF. - Determines all staff due for retirement each year and inform them accordingly, three months before their
- Ensure that all requests, for payment of retirement benefits are processed within a period of two months
from the date of receipt (all things being equal).
th- Ensures that monthly pension payment is made on or before the 30 day of each month (all things being
- Condones break and merge services for public servants within three months of receipt of application. - To give prompt attention to pensioners’ complaints on daily basis.
- Produce annual plan of activities and programmes in the OHCSF before the end of the first quarter of each
- Makes the activities of the OHCSF available on the LAN and the web-site including internet connectivity in
the year, 2004.
- Carry out staff verification exercise in at least two Ministries/Extra-Ministerial Departments in a quarter. Management Development Office
- Issues general guidelines for implementation of training programmes in the Ministries and Extra-Ministerial
Departments of the Federal Civil Service;
- Provides guidance and assistance on request on staff development and training matters to State
Governments and other arms of the Public Service;
- Organizes retreat, seminars, workshops and similar fora on topical issues of interest to the Public Service
of top functionaries, including Permanent Secretaries and Chief Executives.
- Ensure proper coordination and monitoring of performance of Training functions in all the arms of the
Federal Civil Service;
- Ensure timely processing of application from Ministries/Departments for Public Officers to undertake duty
- Manages the relationship of government with international bodies in the areas of Public Administration and
Management especially the African Association for Public Administration and Management (AAPAM), the
African Training and Research Centre in Administration for Development (CAFRAD) and West African
Management Development Institutes Network (WAMDEVIN).
- Provides general administrative management, professional and functional skills, training for the junior and
intermediate level manpower on grade levels 01 to 07 in the Public Service. The services are to be
completed within ten months for certificate courses and twenty months for Diploma courses; - Commences of admission processes in March and end in August every year and commencement of
lectures by the middle of October, every year;
- Revise of the curricular of Federal Training Centres every three years to ensure equal standard with other
- Formulate and implement policies for the FTCs as the needs arise as well as set and monitor performance
targets and trends administratively;
- Prepares and conducts of two course-related Professional Examinations, in the most transparent manner,
; the Diploma and Certificate Examinations of the Federal Training Centres in April for
stndthe 1 Semester and July for the 2 semester each year, and results released within 3
months of examination;
; National Secretarial Examination in June/July each year, and results released within 3
months of examination;
- Preparation and conduct of the Confirmation/Promotion Examinations for eligible staff of all
Ministries and Extra-Ministerial Departments, namely:
; Compulsory Confirmation Examinations for Administrative/Professional eligible staff of
all Ministries and Extra-Ministerial Departments in April each year, and results released
by July each year.
; Combined Confirmation/Promotion Examinations for Clerical/Sub Clerical grades in
August each year, and results released by November each year.
- Regular inspection of the Federal Training Centres and Institutions participating in the National
Secretarial Examinations quarterly for:
; monitoring and control of standards of training; and
; accreditation of private post secondary Institutions desiring to enlist participation in
the National Secretarial Examinations.
Service Welfare Office
- Support and assist in accelerating achievement of Government policies in so far as they impinge on
the general welfare needs of public servants;
- provide efficient, and affordable mass transit buses to convey Civil Servants to and from work;