Practical Conversation for Going Abroad
Unit 1 Change my seat
A: Excuse me, sir. You are not supposed to smoke here. B: I beg your pardon?
A: Your seat is in the non-smoking section. So, please refrain from smoking.
B: Oh, I see. Since I'm a heavy smoker, may I change my seat? A: Then, I'll try to find a seat in the smoking section. One moment, please.
A: Thank you for waiting. I found a seat in the smoking section for you. B: Oh, did you? Thanks a lot.
Unit 2 Bottoms up
ractical Conversation P
A: Excuse me. Would you like a drink before your meal? B: Pardon me?
A: Would you like a drink?
B: Oh, I see. I'll have beer, please.
A: OK. Here you are.
B: Thank you. How much is it?
A: Well, all the drinks including beer are free of charge. B: Are you sure? Then, I will have more beer, please.
A: Don't worry. We will be back again a little later. A: Are you finished?
B: Yes. May I have some more beer?
A: Oh, sure. I'll be back in a minute.
B: Thank you for waiting. Here it is. Did you enjoy your meal? A: Yes, the meal was very delicious and I enjoyed very much. I'm full. A: Is that so? I'm glad you enjoyed it.
Unit 3 Where is the toilet
B: By the way, Miss. Where is the toilet?
A: Toilets are in the rear. I'm afraid all the toilets are fully occupied at the moment.
A: Oh, what a relief! Thank you very much for your help, Miss. B: You're welcome.
Unit 4 I don't feel well
A: Excuse me, Miss. My friend is sick.
B: Is he? Yes, he looks pale. Is there anything I can do for him? A: Yes. Please give him some water.
A: And do you have any medicine for airsickness? B: Well, yes. I'll give him the medicine, too. A: I appreciate your help.
Unit 5 I might miss the connecting flight
A: Ladies and gentlemen, our flight will be delayed for one hour due to
the congestion of the airport.
B: Excuse me, Miss. What did the announcement say? A: We'll be delayed for one hour, because the airport is very crowded.
B: No kidding! We'll miss the connecting flight. A: Oh, will you? That's too bad. We're very sorry to cause you a lot of
B: I really have to get to Paris by this evening. Would you please try
to find any other available flight?
Unit 6 Where is immigration
A: May I see your passport?
B: Here it is.
A: How long are you going to stay?
B: For one week.
A: What's the purpose of your visit?
B: For Sightseeing.
A: Where are you going to stay?
B: At the Hilton Hotel.
A: Do you have anything to declare?
B: No, nothing.
A: How much money do you have with you? B: I have ten hundred dollars in Japanese yen. A: My baggage is missing!
B: Do you have air ticket and claim tag? A: Here they are.
A: Well, then, would you fill out this PIR form? And also we need your
B: How soon would you deliver my baggage? A: Hopefully by tomorrow evening. Which hotel are you going to stay?
B: At the down town Hilton Hotel.
A: When is the expected date of your departure? B: I'm going to return next week.
Unit 7 I couldn't pass the baggage check
A: Open you suitcase, please.
B: OK. Here you are.
A: Do you have anything to declare?
B: No, I don't.
A: Any cigarette, liquor?
B: Yes, I have two cartons of cigarettes, one bottle of whisky.
A: What's this white powder? Are they drugs? B: No, this is the medicine for the stomach. A: May I open one of these? Let me taste it. B: Yes, sir. Go ahead. Here you are.
Unit 8 We can not find our reserved car
A: Hello, is this the ABC Company?
B: Yes. May I help you?
A: We have just arrived from Tokyo and we're been looking for our reserved
car of your company all over, but we cannot find it B: What is your reservation number?
A: Our reservation number is J-221.
B: Let me see. Oh, yes. We have your reservation
A: You mean you haven't arranged any car.
B: I'm sorry to say "No."
A: Here, I'll take a taxi instead. How do you refund us?
Unit 9 We cannot find your name
A: Do you have a reservation?
B: Yes, here's our confirmation slip.
A: I'm afraid we have no reservation by this name. B: No reservation? Well, then, do you have any rooms available? A: I'm afraid all the rooms are fully booked.
B: You mean we can't stay in this hotel tonight? A: You're right. We have no more rooms available for tonight. B: Then, would you recommend any other nearby hotel? A: OK, I'll call ahead.
Unit 10 The room hasn't been cleaned up yet
A: Hello, is this housekeeper?
B: Yes ma'am may I help you?
A: This is room eleven-seven and we have just checked in. B: Yes?
A: Our room hasn't been cleaned up yet.So would you send one of your housekeepers to clean up our room?
B: Oh, yes, ma'am. We'll come right away then. Your room number and your name, please.
A: Our room number is eleven-seven and my name is Terry Chen. B: Thank you. Would you hang up and wait?
Unit 11 I don't like my room
A: I have a reservation for a single with a bath.
B: We're sorry, but single rooms have been occupied. A: What's the room rate?
A: It's little expensive for me.Do you have any other rooms? B: Then, how about this room with just a shower?
A: May I see the room? I'll take this room.
A: Is the rate for a room only?
B: No, sir. The tax is included.
Unit 12 My suitcase hasn't been delivered yet
A: Well, we've been waiting for our luggage for about one hour. B: What kind of bag is it?
A: It's blue, Samsonite bag.
B: What is your room number and your name, please? A: This is room eleven-seven and my name is Terry Chen. B: Well, let me check. We delivered four bags to room 1106, you friend's room about an hour ago.
A: My friend's room? Oh, I see. Thanks a lot.
B: You're quite welcome.
Unit 13 I've left my key in my room
A: I can't get into my room.I mean I left my room key inside. B: I see, sir.Those two ladies in front of your room did the same thing twenty minutes ago.
A: Oh, did they? Well, would you give us an extra key to the room? B: I'm afraid we have no extra key. So I'll send somebody to your room. A: By the way. what should I do with the key when I go out? B: Please drop it at front desk when you leave the hotel.
Unit 14 The red lamp on the phone is going on and off
A: Hello. This is room 1205.Our message lamp is flashing. B: Hold on a minute, please.
A: Thank you.
B: I'm sorry to have kept you waiting. Mr. Jones needs a telephone call from you.
A: Would you bring the message to my room?
B: I'm afraid we have nobody available at the moment. A: Then I'll come down and pick up the message immediately. B: OK. We wait for you.
r how I should take a bath Unit 15 I wonde
A: Hello. I'm now trying to take a bath, but there are too many buttons. Would you tell me how to use them?
B: I see, we have explanation leaflet on the table. If you follow the directions it is quite simple.
A: I read it, but I couldn't understand it. Would you come to my room and tell me how to use them?
B: Oh, certainly.
A: And also tell me how to use other switches.
Unit 16 Hot water overflowed from the bathtub
A: Hello. Hot water overflowed from the bathtub. Will you help me?B: Would you turn off the tap?
A: I did it.
B: Then will you put the towels under the bathroom door? A: OK. I will.
B: I'll have our housekeeper come right away.
A: I'm sorry I was too tired to fall asleep.
B: When you woke up, the water was coming out of the tub. A: Right. Can I compensate for the damage with the travel accident insurance?
Unit 17 There is too much noise in the next room
A: I am sorry to trouble you, but there's a lot of noise in the next room. B: Oh, is there? Which room is it?
A: It's... I think, neighbours on the right.
B: You mean the room thirteen-thirteen?
A: I'm not sure, but I think so.I'm very exhausted, but I can't sleep. B: All right, ma'am. I'll check and tell them to be quiet. A: If next room is still noisy, could you give me a different room, please?
Unit 18 What happened to the room service
A: Hello. Is this room service?
B: Yes. May I help you?
A: This is room 1425. We asked for the room service an hour ago. B: We're very sorry to cause you a lot inconvenience. A: What's the matter?
B: We're rather busy right now. It will take another 15 minutes. A: Is it really going to take that long? Will you rush the order? B: I'm afraid it would take 15 minutes at most.
A: Ah, well, we have no choice.
Unit 19 My laundry is not ready yet
A: Hello. I sent out my laundry yesterday. Aren't they ready? B: They'll be ready by this afternoon.
A: Oh, no! I'm leaving for Japan at 11 this morning.
B: Is that right? We're very sorry.
A: I thought it was "the same day" service. Anyway, please do hurry. B: I'm afraid we can't return it by 11 o'clock.
A: Well, then, would you send it to Japan, please?
B: Yes, we'll do so.
Unit 20 Where's the key to the safety box
A: I am sorry to say this, but I seem to have lost the key to the safe. B: Where do you think you lost it? Outside the hotel? A: Yes, I believe so. How should I compensate for this? B: I'm afraid, ma'am, you have to pay U.S.$100 since you lost the key. A: What! One hundred U. S. dollars. Is it covered by the insurance? B: I'm afraid no. It is not covered by this insurance.
Unit 21 Something's wrong with my bill
A: Well, we didn't ask for this room service. It must be somebody else's, I'm sure.
B: Oh, is it? Let me check.
A: Yes, please.
B: I'm sorry to say that this room service charge is yours. A: We paid for the room service already in our room. B: Do you have any evidence?
A: No, we got no receipt, but we paid on the spot.
Unit 22 Could you keep my bag until I leave
A: Can I help you, ma'am?
B: Yes, will you keep our bags until 6 p.m.?
A: Are you all our guests?
B: Yes, we checked out just now.
A: Please fill in this form
B: Is this all right?
A: So you are leaving this evening. We keep your bags until 6 p.m. Here's your tag.
B: Thanks a lot.
Unit 23 I'm completely lost
A: Excuse me.Could you tell me how to return to the Hilton Hotel? I am afraid I lost my way.
B: Do you have a hotel card or something?
A: Let's see.Yes, I have the address and telephone number here. B: Oh, you're staying at the downtown Hilton. Then, you go down two blocks this way and turn left. You'll find it on the right.
A: Well, I don't understand it very well. Will you draw me a map?
Unit 24 Where is the rest room
A: Excuse me. Is there any rest room around here?
B: I'm sorry, but I don't know. I'm a stranger here myself. A: Oh, I see.
B: Why don't you go to a coffee shop or somewhere else and order a cup of coffee? There you'll find nice and clean rest rooms B: Good afternoon. What can I do for you?
A: I'll have a cup of coffee, please. Where's the men's room? B: It's over there near the door.
Unit 25 No photographing in the museum
A: Excuse me. In this museum, you are not supposed to take pictures. B: Is that right? I didn't know it.
A: Will you give me your camera? We have to confiscate your film. B: Will you forgive me? Could you return my camera?
A: We keep it and return it later.
B: Oh, I see. Then can I buy slides and picture postcards somewhere? A: You can buy them at a souvenir shop near the exit.
Unit 26 Is it that expensive
A: Take me to this address, please.
B: Yes, ma'am... Here we are.
A: How much do I owe you, sir?
B: 30 dollars, ma'am.
A: Are you kidding? The meter says 15 dollars, doesn't it? B: Yes, but we need some extra charge and some tip, too. A: I don't get it. I'll go and have that doorman talk to you then. B: OK, ma'am. Calm down, 15 dollars will do.
Unit 27 Oh, my! It's broken
A: Hello, I bought the pendant in your shop just before. B: Yes.Thank you very much.
A: Now I come back to the hotel and try to show it to my friend, the pendant
is broken, I'm afraid.
B: Oh, is it?
A: Would you change it to a new one?
B: Yes, certainly. You have the receipt?
A: Yes, I do.
B: Then would you kindly come to our shop with the receipt by 10 o'clock?
We will replace it.
A: Thank you so much.
Unit 28 This is not what I bought
A: Hello. I bought a china dress in your shop this morning. B: Yes?
A: I bought it one size up by mistake.
B: Oh, did you?
A: I wonder if you can change it to one size down B: Yes, of course. Will you come with the receipt? A: Then I'll come to your place later in the evening and how late is your
B: Until 8 o'clock, ma'am. We are looking forward to seeing you.