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Release Notes MX-ONE Messaging V42 Service Pack 1

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Release Notes MX-ONE Messaging V42 Service Pack 1

     Commercial in Confidence

    MX-ONE Messaging V4.2 Service Pack 1

Aastra Telecom Sweden AB

    SE-126 37 Hägersten, Sweden

www.aastra.com

Product Introduction ASE/MXO/PLM/0088

Release Notes for MX-ONE Messaging V4.2 Service Pack 1

Contents

    1 Introduction ....................................................................................................................................... 3 1.1 Purpose ..................................................................................................................................... 3 1.2 Scope ........................................................................................................................................ 3 1.3 Prerequisites .............................................................................................................................. 4 1.4 Update procedures .................................................................................................................... 4 1.4.1 Updating from previous releases ........................................................................................ 4 2 Good to Know ................................................................................................................................... 5 2.1 Native SIP Support .................................................................................................................... 5 2.2 Parameter MWI Subscription period in sec ................................................................................ 5 2.3 Recognising the correct version information............................................................................... 6 3 Software ........................................................................................................................................... 7 3.1 O & M Documentation ................................................................................................................ 7 4 Hardware .......................................................................................................................................... 8 4.1 Required Hardware .................................................................................................................... 8 4.2 New Hardware or Products ........................................................................................................ 8 5 New Features & Enhancement ......................................................................................................... 8 5.1 New Features at a Glance ......................................................................................................... 8 5.2 Native SIP Support with MX-ONE V4.0 ...................................................................................... 9 5.3 New Dialogic Drivers .................................................................................................................. 9 5.4 New Mitel MiTAI SDK ................................................................................................................ 9 5.5 Meridian Mail TUI ....................................................................................................................... 9 5.5.1 Meridian Mail TUI Localization ............................................................................................ 9 5.6 Redesigned NetConnect Digital Networking Configurator .......................................................... 9 5.6.1 Digital Networking Configurator Capabilities ..................................................................... 10 5.7 Improvements to Web PhoneManager ..................................................................................... 11 5.7.1 Live Reply ......................................................................................................................... 11 5.7.2 Customizable User Resources Page ................................................................................ 11 5.7.3 Purge On Exit ................................................................................................................... 11 5.8 Improvement to Unified Messaging for IMAP ........................................................................... 11 5.9 Support for Exchange 2007 ..................................................................................................... 12 5.10 Support for Lotus Notes/Domino R8 and R8.5 ...................................................................... 12 2009-12-20

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5.11 Updates to Distribution Lists ................................................................................................. 12

    5.11.1 Notification Suppression ................................................................................................... 12

    5.11.2 Self Copy of Messages ..................................................................................................... 13

    5.12 Updates to Reports .............................................................................................................. 13

    5.12.1 Crystal Reports Update ..................................................................................................... 13

    5.12.2 Subscriber CSV Additions ................................................................................................. 13

    5.13 System Prompts ................................................................................................................... 13

    5.13.1 Updated German Prompt Set ............................................................................................ 13

    5.13.2 Updated Swedish Prompt Set ........................................................................................... 13

    5.13.3 Updated UK English Prompt Set ....................................................................................... 13

    5.13.4 New Russian Prompt Set .................................................................................................. 13

    5.13.5 New European Portuguese Prompt Set ............................................................................ 13

    5.14 VIM Prompts ........................................................................................................................ 14

    5.14.1 Updated time/weekday Prompts ....................................................................................... 14

    5.14.2 Change in the order of the VIM language option ............................................................... 14

    5.15 New and Updated Telephone System Integrations ............................................................... 15

    6 MX-ONE Messaging Platform Minimum Requirements ................................................................... 15

    7 Corrections ..................................................................................................................................... 21

1 Introduction

    1.1 Purpose

    The purpose of the Release Notes document is to communicate the enhancements and

    corrections provided with MX-ONE Messaging V4.2 Service Pack 1 VM and UM suite.

    1.2 Scope

    This document provides a short description of new features and enhancements and information

    on trouble reports that are corrected in this release. The Service Pack contains the following:

    ; Updated version of the Messaging V4.2 SP1 VM/UM Software

    ; New Media Kits for download on the service plaza or delivered with new orders

    ; New Recovery DVD for turnkey HP servers and ESU based servers delivered with new

    orders

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    1.3 Prerequisites

    Before the update, make sure that the system is stable. A system update must be performed during a period with low traffic (during the update the system will be reloaded). It is assumed the installation is running MX-ONE Messaging V4.1 or V4.2 where the USB dongle is present. When upgrading from earlier versions of OneBox, you must change from the Parallel port dongle to a USB based dongle. Please refer to the Ordering information for MX-ONE Messaging V4.2 to get the procedure to exchange the existing dongle for the new one. Otherwise, this can be solved by ordering a Media Kit with the USB dongle directly when you place your order for the upgrade.

    Prior to upgrading from V4.1 or earlier releases, please ensure that you have obtained the updated license file with your upgrade order. There is no need to change the license file if you are already running MX-ONE Messaging V4.2.

    Update to MX-ONE Messaging V4.2 SP1 is verified to function with following MX-ONE releases:

    ; MX-ONE TSE V4.0 base release

    ; MX-ONE TSE 3.2 SP4 or later releases

    ; MX-ONE TSW SP6 or later releases

    Note: with MX-ONE TSE V3.2 SP4, the SIP converter is needed unless the first Hot Fix package is loaded. Please refer to MX-ONE 3.2 SP4 HF1 release notes for details. Note: For use with MX-ONE Telephony Switch (TSW), the SIP converter is needed.

    rdFor integration with 3 party PBXs, the corresponding Integration Technical Note (ITN) applies. The ITN for the different integrations can be found in the documentation provided with the Media Kit.

    1.4 Update procedures

    1.4.1 Updating from previous releases

    Update from previous versions of MX-ONE Messaging can be executed in one step by simply executing the Setup Wizard from the Media kit root directly.

    For versions prior to V4.1, you must insert the USB dongle into the target server prior to starting the upgrade.

    It is strongly recommended to a back-up of the system and user data prior to doing the upgrade. Refer to the Administrator‟s On-line guide or to the admin guide in the Media kit for the proper procedure to do the back-up and perform the upgrade. But in general all configuration, user data and even specific customer developed auto-attendant scripts will remain untouched during the upgrade.

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    2 Good to Know

    2.1 Native SIP Support

    With MX-ONE TSE V3.2 SP4 (with the first HotFix package) and later releases, the native SIP integration is fully supported. This means there is no longer a need for the SIP converter to ensure IP integration.

    However, with earlier releases of V3.2 and V3.1 and well as with MX-ONE Telephony Switch, the SIP converter delivered with the media kit shall be used.

    As the IP extension implementation in MX-ONE V3.2 SP4 and later releases is generic, the choice of SIP or EETS integration has little or no impact on the IP extension or VM group setup. The choice of H.323 or SIP is decided when the Messaging ports register with MX-ONE. If the SIP converter is present, they shall register as H.323 extensions, otherwise, they shall register as SIP extensions. Please refer to the Aastra MX-ONE EETS or SIP integration ITN for programming guidelines.

    Some issues that will be resolved in coming releases of MX-ONE Messaging as well as MX-ONE 3.2 have to be taken in to consideration when setting up Native SIP integration. The MX-ONE Messaging server can‟t make outgoing calls unless the following configurations been made.

    ; For MX-ONE V3.2 SP4 and V4.0:

    Add an external sip domain entry containing the MX-ONE messaging server IP-address.

    Example: sip_external_domain add domain 10.10.10.100

    ; For MX-ONE V3.2 SP4:

    Add an entry in the ip_telephony.conf file disabling early replaces.

    On the MX-ONE server edit the /etc/opt/eri_sn/ip_telephony.conf file adding an entry in

    the “User Agent Overrides” section. (This file is located on every MX-ONE TSE server

    but it is only nessesary to make the changes on the server that MX-ONE Messaging

    registers its ports in.)

    Note: Reload of program unit SIPLP needed after changing ip_telephony.conf.

    Add the following:

    #OneBox-Aastra_MX-ONE Messaging Voice Mail [A server will not handle B-party display info]

    UserAgent:Aastra-OneBox:Name: "Aastra_MX-ONE Messaging Voice Mail"

    UserAgent:Aastra-OneBox:EarlyReplaces: no

    2.2 Parameter MWI Subscription period in sec

    1. A configuration parameter “MWI Subscription period in sec” has now been exposed for Aastra EETS and Aastra SIP integration. The default value for this item has been changed to 2009-12-20

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    240 for EETS integration. This value MUST be less than or equal to the subscription duration the convertor / switch requests.

    2. Steps required after installing the update build containing the fix:

    a. For new installations and upgrades from previous Messaging versions: No change required, MWI should work with the new build.

    b. For installations that upgrade from an messaging 4.2 where MWI does not work: Follow one of the two steps in the Messaging administration tool.

    1. Delete and recreate the integration.

    2. Open the Integrations Options dialog. You should see “MWI Subscription period in secs” field whose value is set to 240. Change that value, save it. Open the dialog box again, change it back to 240 and save it again. This step will ensure that the configured value is now saved into the integration data. Restart MX-ONE Messaging

    2.3 Recognising the correct version information

    There can be some confusion as to which version of MX-ONE Messaging your system is running when displaying version information in the administration tool. To be clear:

    ; MX-ONE Messaging V4.2 SP1 corresponds to version 7.92 Build 235

    ; If version 7.90 Build 256 Service Pack 1 is displayed, then your system is running MX-

    ONE Messaging V4.2

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    3 Software

    The Following package is available for download in this release:

    MX-ONE Messaging V4.2 SP1 Media Kit.

    For new sales, an updated Media kit with a new revision state will be delivered and contains the Messaging V4.2 SP1 software and documentation.

    For turnkey HP server installations, the image installed on the server contains the latest Messaging V4.2 SP1 Media kit installed on the E: drive. Please refer to the Getting Started Guide delivered with the system for the installation procedure.

    3.1 O & M Documentation

    For MX-ONE Messaging CPI documentation, you can either use the on-line documentation with the MX-ONE Messaging administrator function or the Administrator Guide delivered in PDF format with the media kit or use the relevant Messaging documentation provided with the MX-ONE CPI documentation.

    For MX-ONE TSW, please refer to the relevant ALEX library for MX-ONE Telephony Switch SP6 or later.

    For MX-ONE TSE version V3.2 the ALEX libraries should be used up to SP1. Revised and new documents for MX-ONE 3.2 SP4 will be available for download from MX-ONE Knowledge Base

    at Service Support Plaza in PDF format.

    O&M documentation for Telephony Server version 3.2 SP4

    For MX-ONE Version 4.0 please refer to the new MX-ONE V4.0 CPI documentation.

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4 Hardware

    4.1 Required Hardware

    When updating from OneBox releases 4.01 or earlier, you must change the licence dongle from the parallel port model to the current supported USB dongle (KDU 137 318/1). This may be purchased as a spare part or is included with the delivery of the Media Kit LZY 601 308/42. Alternatively, if the customer purchases an upgrade from a previous version of OneBox, this parallel dongle may be exchanged for a new one under certain conditions. Refer to the Ordering Information for MX-ONE Messaging V4.2 for details.

    For specific platform HW related questions, see list of supported PC HW and boards in the Minimum Requirements section below.

    4.2 New Hardware or Products

    There is no new hardware for this release.

    5 New Features & Enhancement

    5.1 New Features at a Glance

    This new MX-ONE Messaging release includes the following additions and improvements:

     Full Support for Native SIP integration with MX-ONE V4.0

     New Dialogic Drivers

     New Mitel MiTAI SDK

     Lotus Notes R8 and R8.5 Support

     Meridian Mail TUI

     Redesigned NetConnect Digital Networking Configurator

     Improvements to Web PhoneManager

     Improvement to Unified Messaging for IMAP

     Support for Exchange 2007

     Updates to Distribution Lists

     Updates to Reports

     New and updated integrations

    The remainder of this section provides more information about each of these new features. 2009-12-20

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    5.2 Native SIP Support with MX-ONE V4.0

    With MX-ONE TSE V4.0 native SIP integration is fully supported. This means there is no longer a need for the SIP converter to ensure IP integration.

    Please refer to the Aastra MX-ONE SIP integration ITN for programming guidelines.

    5.3 New Dialogic Drivers

    For improved performance and stability on systems with quad-core processors, MX-ONE Messaging version V4.2 SP1 includes a new version of Dialogic drivers. During the upgrade process, you must uninstall the previous version of Dialogic prior to installing this new version.

    5.4 New Mitel MiTAI SDK

    For improved performance and stability in some customer environments, MX-ONE Messaging version V4.2 SP1 includes a new Mitel MiTAI software development kit.

    5.5 Meridian Mail TUI

    New Emulation for the Nortel Meridian Mail Telephone User Interface (TUI) MX-ONE Messaging version V4.2 SP1 includes a new Meridian Mail option in the TUI Type list on the Presentation tab in the Subscriber and Class of Service mailboxes. When this option is selected, subscribers hear an emulation of the

    Nortel Meridian Mail telephone user interface (TUI) when they perform the following tasks:

     Using the main subscriber menu

     Reviewing incoming messages

     Sending new voice and fax messages

     Forwarding existing voice and fax messages

     Using the caller interface

    With their most commonly used commands still available to them, existing Meridian Mail users can migrate to MX-ONE Messaging comfortably, with very little effort. For reference information about this new TUI, refer to the online user reference and navigation map located on the MX-ONE Messaging DVD.

    5.5.1 Meridian Mail TUI Localization

    The Meridian Mail TUI supports the following localizations:

     English U.S. & U.K.

     French North American

     Spanish North American

    5.6 Redesigned NetConnect Digital Networking Configurator

    In MX-ONE Messaging V4.2 SP1, the Digital Networking Configurator has been rebuilt from the bottom up. Not only does it provide a more intuitive interface, but the entire architecture has been redesigned. Rather than the legacy peer-to-peer (P2P) topology used in previous 2009-12-20

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    versions, the Configurator now routes all propagation data through a master server that controls changes to each node. This new „star architecture‟ provides a more robust and reliable digital network, including:

     Increased digital networking capacity to support 75 nodes and 50,000

    subscribers

     Eliminated need for dedicated digital networking server at each site

     Controlled timing of network administration updates by the recipient rather

    than the sender

    5.6.1 Digital Networking Configurator Capabilities

    After setting up a master server, the digital networking administrator can perform numerous tasks from the console.

     Setup new nodes and mailboxes

     Migrate the legacy P2P network to Star

     Maintain a ‗mixed‘ network of P2P and Star combined

     Automatically detect missing elements from the network

     View the status of all propagation data across the network

     Perform backup and restore procedures

     Handle maintenance of the master

    server

     Figure 1. New Digital Networking Configurator

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