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    Vinu Shankar G

    Mobile: +91-9962771777 ~ E-Mail:

    Senior Business Analyst with 7 years experience in Information products & services

    Executive Summary

; A professional with over 6 years of work experience in consulting including over 4 years of experience Business

    Analysis, product development and 1 year of project management experience. ; Currently working with High Mark Credit Information Services Pvt Ltd as Sr. Relationship Manager

    ; Experience in both technology as well as business consulting projects

    ; Keen interest in business analysis, business consulting and product management. ; Excellent problem solving skills, good communication and interpersonal skills.

    Career Contour

High Mark Credit Information Services Pvt Ltd Current Since Apr’10

    ; Current Project: Microfinance bureau Platform


    - Responsibilities include sales, interaction with CXOs of financial institutions across India

    - Conducted workshops for several clients on credit information product benefits and ways to integrate into existing


    - Role included leading a team of 6 analysts. Also contributed to product roadmap as part of the Product

    Development Group

Cognizant Technology Solutions, Chennai/ Short Hills, NJ/ San Francisco, CA, Bellevue, WA Feb’05–Mar’10

    Growth Path:

    Business Analyst Jul’08 – Mar’10

    Junior Business Analyst Oct’06 – Jun’08

    Programmer Analyst Oct’05 Oct’06

    Programmer Analyst Trainee Feb’05– Sep’05

IMC Ltd., Chennai Engineer Trainee Jun’04-Nov’04

Key Deliverables:

    Business Analysis

    ; Studying business process details, scenarios, competitive products, task and workflow analysis. ; Mapping business requirements for process enhancements/ developments/ implementations. ; Conducting product and service analysis for composition of different layers for the hosted solution model. ; Conducting customer interviews as a Functional Consultant / Business Analyst. ; Analyzing customer requirements and developing strategic plans for business growth for client as well as liaising with

    the clients to sustain the business relationships with the clients.

    ; Understanding customer requirements and suggesting solutions

    ; Drafting standard operating procedures for various business applications and processes.

New Product Development

    ; Working with product owners to understand their vision and translating it into business/ technical requirements

    ; Conducting solution envisioning workshops to resolve roadblocks during product development


    ; Regular contributor to knowledge management activities

    ; Won blogger of the year (2007) award in Cognizant (Telecom practice)

    ; My intranet blog was ranked within the top 25 within Cognizant by Boston Consulting Group ; Bagged the BA Impact award (2008) in Cognizant (Media practice)

    Projects Undertaken

    ; Project Title: Lexis Nexis Concordance Platform

    Client: Lexis Nexis

    Technology/ Domain: Information product, legal

    Duration: Oct’09 – Mar’10

    Role: Sr. Requirements Analyst

    Skills: Requirements elllicatation, workflow analysis, gap analysis

    Location: Bellevue, WA

    Accountabilities: Liaising with multiple stakeholders to understand and document business requirements of product. The project was more challenging due to changes in scope of the requirements, change in product owner and sheer complexity. The effort also involved a quasi agile model.

    ; Project Title: rebuild

    Client: PR Newswire LLC

    Duration: 7 months (Mar’09 – Sep’09)

    Technology/ Domain: Content management system, Search engine optimization, Newswire

    Role: Business Analyst

    Skills: Requirements management, release coordination with technical teams, liaising with

    business owners and dev teams

    Location: Jersey city, NJ

    Accountabilities: Liaising between multiple vendors who were providing various pieces of a content

    management system and the business stakeholders. Involved not just technology

    solutions but also workflow and process refinements which have to be documented and

    communicated to all concerned groups to ensure success. The effort was executed in

    agile methodology and hence my involvement was not restricted to the initial phases.

    The project also required deep understanding of news content and its structure.

    ; Project Title: DNBi Global portal

    Client: D&B

    Duration: 18 Months (May’07– Nov’08)

    Business Application: DNBi Global Portal

    Technology/ Domain: Credit risk management

    Role: PDM

    Skills: Requirements management, release coordination with technical teams, liaising with

    business owners and dev teams and Telelogic Doors.

    Location: Chennai/ Short Hills, NJ/ San Francisco Bay Area, CA

    Details: Assist D&B with business requirements management and hence quicken the

    development and/or enhancement of various information products. Accountabilities:

    o Ensuring that business requirements are spelt out clearly and same is communicated to the technical

    teams effectively.

    o Developing products across multiple releases in different phases of implementation and hence capturing

    and including these changes into the feature descriptions is never easy.

    o Understanding credit management space and ability to do market research to include D&B’s customers’

    feedback into the business needs.

    Highlights: Worked on credit risk management product targeting small & medium sized businesses

    and won the ‘STAR’ award from the client for my contributions towards the same.

    ; Project Title: ABS Requirements

    Client: SBC

    Duration: 6 Months (Oct’06 Apr07)

    Business Application: Telecom Order Management Systems

    Technology/ Domain: Telecom domain knowledge, Requirements gathering and Analytical skills Role: Business Analyst/ Off-shore lead

    Skills: Telecom domain knowledge, Requirements gathering, Analytical skills & Liaising skills Location: Chennai

    Details: Help client with scope & requirements stages of their flow-through order automation

    project which they plan to implement in-house.


    o Conducting accurate analysis of order data pulled from clients DW using Business Objects.

    o Identifying appropriate scope that would yield optimum business benefits after implementation.

    o Managing offshore team of two and deliverables management to ensure that the project implementation is

    not delayed. As part of telecom BD-BA team, I was involved in pre-sales activities including RFP

    responses and other sales collaterals.

    Highlights: Client has accepted the analysis presentations made and their IT/ development team

    has started working based on the scope and BR supplied.

; Project Title: RMMS

    Client: CSC - AT & T

    Duration: 18 Months (Apr'05 Oct06)

    Business Application: Telecom -Provisioning

    Technology/ Domain: Mainframe Z/OS 1.5, COBOL, DB2 IMS, EASYRTIVE and REXX BASICS

    Role: Team Member

    Industry: Telecom

    Technology: Mainframe Z/OS 1.5, COBOL, DB2 IMS, EASYRTIVE and REXX Basics

    Location: Chennai

    Details: The project involved performing various Maintenance Requests, Ad Hoc Requests and

    Enhancements for CSC - AT&T applications.

    Accountabilities: Implementing the Maintenance Requests, WAs and Adhocs from time to time. The

    change requests often involved deep knowledge of the application comprising of more

    than a dozen sub-systems. Also, many of the projects and process improvements

    involved a lot of analysis to ascertain business benefits for ensuring that the time &

    effort costs are justified.

    Academic Credentials

    2004 B.E. (Electrical & Electronics) from University of Madras, Vel Tech Engineering College, Chennai

    with 74.78% th2000 12 from Sir M.Ct.M Higher Secondary School, Chennai with 85.25% th1998 10 from Little Holy Angels M.H.S School, Chennai from 81.45%

    Certifications/ Training/ Affiliations

; IBM Certified DB2 Database Associate March 2006.

    ; Handled training sessions for the entry level joiners on legacy technology and media domain ; Member of Computer Society of India.

    Personal Dossier

     ndDate of Birth: 22 March 1983

    Address: B1, DK ARCADIA Apartments, Ratnam Nagar, Perumbakkam, Chennai - 600100

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