BUSINESS ANALYST - Trang ch? - Ngân hàng Commonwealth

By Ashley Boyd,2014-03-27 21:08
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BUSINESS ANALYST - Trang ch? - Ngân hàng Commonwealthn,ng,Ng,Trang,trang,n g


Company Profile:

The Commonwealth Bank (Group) is Australia’s leading financial institution. It

    commenced operations in 1912 and since then it has been providing banking, investment, insurance, brokerage and other financial services to more than 10 million customers in Australia and around the world. The Group is also growing internationally with investments and operations in Australia, New Zealand, the US, Europe, Japan and the Asia-Pacific region.

Commonwealth Bank of Australia welcomes you to its first branch in Vietnam located

    in Ho Chi Minh City. Our branch offers a range of banking products and services such as personal and business banking accounts, home, personal and business loans, foreign exchange and international trade services. Our banking products are also supported by leading customer service and convenient access to your money using the hundreds of VNBC ATM machines in Ho Chi Minh City and across Vietnam.

Work for Australia’s leading bank – now operating in Vietnam

    When you choose a career in Vietnam with us, you will join a team of more that 35,000 people all over the world. Our people strive to deliver one shared vision: “To be the finest financial services organization through excelling in customer


At the Commonwealth Bank we aspire to:

    _ Make our people feel valued

    _ Provide a service experience our customers appreciate

    _ Be respected and admired in our community

Contact Information:

Company name:


Company address:

    65 Nguyen Du Street, District 1, Ho Chi Minh City

Company website:

Company size:


Job Description:

    Are you a dynamic, energetic and self-motivated person looking for a challenging and rewarding career in an international bank? This is an excellent opportunity to build a career with the Commonwealth Bank of Australia Australia’s leading retail Bank. We

    are looking for a qualified Vietnamese national to work in our Head Office in Ho Chi Minh City in the position of Business Development Assistant.

Key Responsibilities:

    ; Facilitates and evaluates credit line application

    ; Apply sales tools to assess financial risk within your position’s expertise, to

    protect the Bank’s assets and enhance the financial development opportunities of

    the customers

    ; Assist in account opening and account maintenance issues

    ; Follow up with internal and external customers for outstanding documentations.

    ; Provide daily recap on to BDO.

    ; Prepare and maintain customer loan portfolios

    ; Conduct outbound call to customers with overdue payment

    ; Resolve and respond to customer queries/complaints in a timely and effective


    ; Organise and control duties that are delegated and process and complete own

    daily work as directed

    ; Assist the branch in achieving its overall sales targets by pro-actively identify

    sales opportunities and refer customers to specialists within the Bank

    ; Consistently maintain sales records

    ; Ensure customer application are compliant prior to delivery to Credit Risk team

    ; Interact with customers both face to face and by phone to develop customer


    ; Achieve excellent customer service by understanding and practising the Bank’s

    customer service standards

    ; Monitor manage loan process from application to settlement

    ; Any other duties that may be assigned from BDO/DBM/BM

Job Requirements:

Year of experience : 1-2 year(s)

    Minimum career level : Experienced (Non-manager)

    Minimum education level : Bachelors


    ; Minimum 1 to 2 years experience in Banking, preferably within a lending


    ; Bachelor degree in Finance, economics or other relevant subject

    ; Demonstrated good judgment and problem solving skill

    ; Ability to work in a busy, commercial, competitive and target-driven environment

    ; A desire and capacity to deliver excellent customer service

    ; The ability to interact with a wide range of customers and colleagues

    ; High levels of accuracy in operational processes.


    Interested candidates should send a cover letter and full curriculum vitae (CV) in English including your contact details and expected salary by email to

    Only short-listed candidates will be contacted via phone or email within two (2) weeks of your application for an interview.

The closing date for applications is 15 October 2011.

General Information:

Job Type : Full-Time Permanent

    Location : Ho Chi Minh

    Salary : Negotiable

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