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Academic Progra

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Academic Progra ...

Academic Program Review Self-Study Template

    AY 2009 - 2010

    ITEMS FOR REFLECTION FOR EACH STANDARD CAN BE FOUND AT

    http://www.stjohns.edu/about/ir/apr

    1. Reporting School/College: College of Professional Studies

    2. Program Reviewed: Networking/Telecommunications AS Q

    3. Date Submitted to Department/Division Chair:

Overview: (Suggested limit 1 page)

    This section will focus the review for your reader. Please summarize your program’s

    mission and its relationship to the mission of St. John’s University, your Department and

    School/College Strategic Plan, and the University’s 2008-2013 Strategic Plan. Identify

    similar programs regionally and nationally and distinguish your program from them.

    Also summarize your findings as they relate to (1) market growth potential, (2) program quality, and (3) student learning. And, summarize any significant changes, achievements (by faculty and students and the program itself), and plans for the future.

    The central goal of the A.S. degree in Networking and Telecommunications in the College of Professional Studies is to prepare students either to enter the job market or to move on to a 4-year degree program leading to the Bachelor of Science in Networking and Telecommunications (or Networking and Telecommunications with the Business Option) or to another related 4-year degree program at St. John’s.

The program’s mission supports the College’s goal of fusing professional studies and

    practice, in that students who complete this program will be ready to enter the workforce as qualified networking and telecommunications professionals, and will be able to continue to build upon their knowledge and skills throughout their careers.

    In addressing this mission, the networking and telecommunications degree program has undergone rigorous review to maintain cutting-edge program offerings and to build new career options for our students.

    The Cisco Academy CCNA Exploration program was integrated into our curriculum, offering students the opportunity to obtain significant foundational knowledge in for-credit courses, while grooming for the opportunity to take the CCNA exam to complement their degree with an industry certification. Also, in conjunction with the Cisco Academy courses, we acquired and installed networking equipment to add meaningful and valuable hands-on experience. In addition, we have interrelated this program with the computer security systems degree program, with both programs including three required courses from the opposite degree program, in recognition of the intimate relationship between these two fields.

    During this period, the 4-year program has consistently focused on promoting teaching excellence and student-centeredness. Our faculty have written papers, participated in conferences, and increased their involvement in academic and professional CPS_CSMS_COMP.SCI_BS_Q Self-Study Template page 1

Academic Program Review Self-Study Template

    AY 2009 - 2010

    organizationswith the primary goal of increasing the quality of their teaching in the classroom. We have emphasized excellence in advisement, and have sponsored and participated in a host of Learning Community and informational events for our majors. We have also continued our emphasis on increasing internship opportunities for our students.

    Although the number of students electing the A.S. degree in Networking and Telecommunications has been extremely small in the past, and has actually been zero since 2006, we nevertheless believe that the program does provide an option for those who find for academic, financial, or other reasonsthat they are not prepared to initially

    pursue the B.S. degree in networking and telecommunications. At the same time, the

    maintenance of the A.S. degree program does not entail additional instructional cost to the University, since our 2-year students have been, and will continue to be, completely integrated with the students in the 4-year networking and telecommunications degree program (all the major area courses that the A.S. students take are directly applicable to the B.S. degree).

    Standard 1. The purpose of the program reflects and supports the strategic vision and mission of St. John’s University and of its School/College. (When responding to

    this standard, please see Items for Reflection under this Standard.)

1a. Narrative: (Suggested limit 1 page)

    Our student-centered approach to teaching and learning is evidenced by the student engagement activities that we have implemented over the past several years: the mentoring of freshman students to promote retention, the Learning Community events to promote learning outside the classroom, faculty interactions with the Computer Science Society, and enhancing the student internship program. Above all, we stress the core value of excellence by maintaining rigorous standards of student performance, offering challenging advanced level courses, and encouraging students to maintain high GPAs and join the College Honor Society.

    Networking and telecommunications is a dynamic field, which is profoundly affected by rapid changes in technology. Our program strives to provide our students with a firm foundation in the basics of the discipline: logical thinking, strong analytical skills, solid understanding of networking theory and foundational mathematics, and the ability to apply their knowledge to practical problems. These skills align well with the university’s

    core competencies of critical thinking and quantitative reasoning skills. This strong foundation should provide the flexibility for our students to apply their skills to whatever the latest technology may be. To remain at the leading edge of this field, our students must be lifelong learners. Many of our courses require students to read technical journals, a habit that they should continue into their careers and which fulfills the core competency of information literacy. Also, many of our courses require students to make class presentations and to engage in writing in some form: writing research papers, CPS_CSMS_COMP.SCI_BS_Q Self-Study Template page 2

Academic Program Review Self-Study Template

    AY 2009 - 2010

    specifying system requirements, or developing program documentationthereby

    satisfying the core competencies of effective oral presentation and effective writing.

    1b. What activities provide evidence that the program furthers the Catholic identity of St. John’s University? (Suggested limit 1/3 page)

    In classroom discussions of practical problems and situations, faculty stress ethical, legal, and moral solutions. As mentioned earlier, the networking and telecommunications degree program has thoroughly integrated a set of computer security courses into its curriculum. In order to ensure that students will use their skills in an ethical way, to advance the greater societal good, students are strongly urged to take our cyberlaw and ethics course.

    A Catholic perspective penetrates through the actions of the faculty when dealing with students. This spirit is evident with the faculty at meetings and through conversations with the members of the Division. Students in the networking and telecommunications

    program are encouraged to become members of the Computer Science Society, and those who maintain a GPA of 3.5 or higher are encouraged to become members of the College Of Professional Studies Honor Society. These societiessupervised by our

    division’s faculty with attention to Catholic values—encourage students to work with

    one another, and to participate in a number of activities outside of the classroom (in particular, service activities) with students from diverse backgrounds, thereby promoting multiculturalism and respect for one anotheras the students also gain

    leadership and interpersonal skills.

    1c. What activities has the program undertaken to provide evidence of support for the Vincentian tradition and values? (Suggested limit 1/3 page)

    The Division Personnel and Budget Committee emphasizes and describes the Vincentian tradition and values to all prospective new full-time faculty at the hiring interview. Additionally, the committee considers the prospective employees commitment to the

    Vincentian tradition of educating the disadvantaged student. At the time of hiring of adjunct faculty, the Vincentian commitment to the disadvantaged student is also emphasized.

    Members of the division volunteer to participate in pre-registration advisement, and several faculty have been involved in the division’s mentoring initiative. At meetings

    with their advisees and mentees, faculty emphasize the tradition and values of St. Vincent de Paul.

    The division has been active in developing on-line and mixed-mode courses. These courses assist the physically challenged student, and enable non-traditional learners to receive an education that they might otherwise be denied in a traditional educational setting.

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Academic Program Review Self-Study Template

    AY 2009 - 2010

    1d. What activities provide evidence that the program promotes the metropolitan character of the University? (Suggested limit 1/3 page)

    The metropolitan character of the University has most clearly been promoted by the many Learning Community events offered to our networking and telecommunications students during the past two academic years (we have conducted 16 Learning Community events over this period). Some examples of these events are a visit to the Cradle of Aviation museum to learn about the role of computer and network technology in aviation and aeronautics; arranging for students’ attendance at a metropolitan area industry computer conference; setting up speaking events at St. John’s involving guest

    speakers from the Manhattan office of the FBI and the Westchester District Attorney’s

    Office; arranging for presentations on the role of technology in law enforcement by former top level NYPD officers; and scheduling presentations on technology careers by local-area industry professionals. Our academic internship program also provides opportunities for our students to work at metropolitan area companies in the networking and telecommunications field. Students have participated in internships associated with the MTA, FBI, and many other noteworthy corporations and companies

    Standard 2. The program engages in ongoing, systematic planning that is reflective of the University and School/College strategic direction and priorities.

    (When responding to this Standard, please see Items for Reflection under this Standard.)

2a. Narrative: (Suggested limit 1 page)

    The networking and telecommunications associate degree program, and the larger Division of Computer Science, Mathematics and Science of which it is a part, pursue program strategic goals/objectives consistent with the university’s institutional focus “to

    transform the institutional culture to one in which the quality of how we serve our students both in and out of the classroom is exceptional.” Alignment of objectives is done through the College of Professional Studies strategic plan which in turn is

    coordinated with that of the larger St. John’s community.

    The program, through regular division meetings and special subcommittee meetings coordinated with the assistance of the director of networking and telecommunications, engages in systematic planning to keep the curriculum current and relevant. Faculty, students, and industry advisors provide valuable input, while the college dean, college planner, division chair, and program director provide the overall direction and advisement. This process is used for developing, modifying, and implementing our goals and objectives

    2b. How does your program's strategic goals/objectives link to your School/College plan and the University’s 2008-2013 Strategic Plan, specifically related to Mission,

    Student Engagement, and Globalization. (Suggested limit 1 page)

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Academic Program Review Self-Study Template

    AY 2009 - 2010

    The program aligns with the college’s mission by employing professionals with extensive

    industry experience, and combining that with a solid theoretical and practical program, empowering students with the knowledge and tools with which to excel, both academically and in their chosen professions.

    The incorporation of professional areas of study such as the Cisco Academy in the networking and telecommunications degree program links directly to the mission of positioning our graduates to excel in the competencies and values required for leadership and service in a rapidly evolving global community.

    Our student engagement initiatives have been strong and effective. Each networking and telecommunications freshman student is assigned a faculty mentor, with whom they meet several times per semester. The mentors provide information on specializations within the major, career opportunities, and course selections within the major. They also work closely with the students’ computer science and mathematics professors to monitor student attendance, test grades, and overall performance within the course. Early intervention is provided for students who are not performing up to par. Mentors have also acted as liaisons with the student-run Computer Science Society, encouraging their mentees to become active members of the Society. Membership in the Society helps new students to form connections with other students in the same field, perhaps leading to study groups, etc. Several faculty members have served as moderators of the society, or have been invited speakers at Computer Science Society meetings, sharing their knowledge and insights in the field with students in a casual setting. In addition, the freshman mentors have met with groups of students in a casual setting on campus, fostering a spirit of collegiality between the students and their professors.

    Networking and telecommunications is an area with inherently global dimensions. The program addresses technologies and implementations around the world, and many of our graduates will use their acquired knowledge to make valuable contributions in other countries. The issue of network security and the global reach of the internet is also of central concern, and is addressed in several courses within the program. Our cyberlaw and ethics course also relates to global issues, and is taken by many students in the program.

2c. How does your program’s strategic goals/objectives link to the University’s

    institutional focus to “transform the institutional culture to one in which the quality of how we serve our students both in and out of the classroom is exceptional.(Suggested

    limit ? page)

    This program is continually updated to keep pace with the rapidly changing and evolving technical landscape, making sure students receive fresh, high quality, information. Faculty also strive to maintain currency with regard to technology and developments in industry, to be able to deliver the most important and relevant course content. In CPS_CSMS_COMP.SCI_BS_Q Self-Study Template page 5

Academic Program Review Self-Study Template

    AY 2009 - 2010

    addition, the program provides a curriculum which not only establishes a foundation for future success, but positions our graduates to pursue and obtain valuable certifications, thereby validating their readiness to meet the challenges in the field.

    Faculty interact closely with our students outside the classroom through regular advisement and through our mentoring initiative, but also through our faculty’s active participation in the Computer Science Society, the CPS Honor Society, and the many Learning Community events that we help organize.

2d. Describe the process for implementing program goals/objectives. (Suggested limit

    ? page)

    Program review is undertaken by the division on an ongoing basis at division meetings, and by specially designated subcommittees formed to research evolving academic standards and the current skills needed in the business world. New courses are developed to meet these changing needs, and degree requirements are revised and updated to strengthen students’ preparation both for graduate school and for practical careers. The division chair and directors work closely with their counterparts in other divisions to leverage the unique combination of career opportunities afforded by the College of Professional Studies. In particular, our division developed a cyber forensics minor jointly with the Division of Criminal Justice, and a medical office systems minor with the Division of Social Sciences.

    2e. What activities undertaken by the program provide evidence of monitoring the external and internal environment, specifically, what are the strengths, weaknesses, opportunities and threats facing this program? How were these identified? What actions have been taken in response to these findings? What characteristics of the program suggest a competitive edge against other programs regionally and nationally? (Suggested

    limit ? page)

    Discussions with external professional contacts provide market intelligence with regard to directions and actions in the field. Monitoring multiple technical publications also provides perspective with which to shape our program.

    The associate degree in networking and telecommunications degree program is strong in its effective blend of traditional and non-traditional delivery. It is also strong in its thorough coverage of all of the basic theoretical concepts and best practices, which produces graduates prepared for many entry level positions in industry.

    A particular strength of the program is that only a few colleges have integrated Cisco Academy courses into their curriculum. Doing so offers students the opportunity to establish a firm foundation for their future growth and, at the same time, prepare for the possibility of obtaining a professional certification (CCNA), which will allow them to more effectively compete in industry in any region or locality worldwide. Another CPS_CSMS_COMP.SCI_BS_Q Self-Study Template page 6

Academic Program Review Self-Study Template

    AY 2009 - 2010

    unique strength of our program’s curriculum is the way it has been integrated with our computer security systems courses, and the fact that these coursesparticularly our

    network security, network perimeter security, and wireless security coursesare being

    taught at an extremely high level by expert professional faculty from our division.

    2f. What is the market growth potential for the program? What internal and/or external sources support your response? (Suggested limit ? page)

    Discussions with external professional contacts provide market intelligence with regard to directions and actions in the field. Monitoring multiple technical publications also provides perspective with which to shape our program.

    The networking and telecommunications associate degree program is strong in its effective blend of traditional and non-traditional delivery. It is also strong in its thorough coverage of all of the basic theoretical concepts and best practices, which produces graduates with strong credentials for entry level positions in industry.

    One area in which the program could be made stronger is in the addition of more hands-on practice. From a professional perspective, the theory shapes students’ ability to understand the technologies, how they may be used, and when and where they should be usedbut the practical application of the theory brings it all together and solidifies the student’s understanding so that the knowledge becomes permanent.

    Available equipment limits the amount of hands-on practice available to our students.

    A particular strength of the program is that only a few colleges have integrated Cisco Academy courses into their curriculum. Doing so offers students the opportunity to establish a firm foundation for their future growth and, at the same time, prepare for the possibility of obtaining a professional certification (CCNA), which will allow them to more effectively compete in industry in any region or locality worldwide. Another unique strength of our program’s curriculum is the way it has been integrated with our computer security systems courses, and the fact that these coursesparticularly our

    network security, network perimeter security, and wireless security coursesare being

    taught at an extremely high level by expert professional faculty from our division.

    Standard 3. The program provides a high quality curriculum that emphasizes and assesses student learning and engagement. (When responding to this Standard, please

    see Items for Reflection under this Standard.)

    3a. Please indicate how the program curriculum is in alignment with the following three items: (Suggested limit 1 page)

    1. Disciplinary standards

    2. The 2008-2013 Strategic Plan areas of focus (Mission, Engagement,

    Globalization)

    3. The University Core competencies

CPS_CSMS_COMP.SCI_BS_Q Self-Study Template page 7

    Academic Program Review Self-Study Template

    AY 2009 - 2010

    1. Disciplinary Standards. General disciplinary standards for networking and

    telecommunications have not been published, but some guidelines have been developed by professional organizations with education committees within the industry.

Governing bodies, such as the IEEE (Institute of Electrical and Electronics

    Engineers) an international non-profit, professional organization for the advancement of technology related to electricity, develops and publishes technical standards which govern the technologies and best practices with which our graduates will be working.

    The IEEE has published their desired standards in the IEEE position paper titled, “The Role of Technical Standards in the Curriculum of Academic Programs in

    Engineering, Technology, and Computing, published in June of 2009 (note: the

    references to standards (5a), (5b), and (5c), in the table below, are from this paper). Their position is that, “introducing standards in the classroom will augment the learning experience by pointing students to available design tools, and to best industry practices. Student knowledge of standards would facilitate the transition from classroom to workplace by aligning educational concepts with real-world applications and market constraints”.

    The following table indicates where courses within this program provide coverage in satisfaction of each of the IEEE’s recommendations:

    Recommendation Courses that cover this topic

    IEEE recommends that exposure to NET 1001, NET1011,

    standards by reference (5a) be made NET1015, NET1021, NET1025,

    the norm in all ETC curricula, and that NET 1051

    this goal be assisted by increased use

    of textbooks that review and include

    references to technical standards in

    their narrative.

    IEEE recommends that during their last NET 1001, NET1011,

    or next-to-last academic year, ETC NET1015, NET1021, NET1025

    undergraduate students in standard

    curricula be exposed multiple times to

    introductions to the principal technical

    specifications of a standard (5b). Such

    introductions can be provided through

    in-classroom instruction, homework assignments, laboratories or projects.

    IEEE recommends that during their last NET1021, NET1025

    or next-to-last academic year, ETC

    undergraduate students be exposed to

    CPS_CSMS_COMP.SCI_BS_Q Self-Study Template page 8

Academic Program Review Self-Study Template

    AY 2009 - 2010

    at least one instance of extensive direct

    use of a published standard (5c).

    IEEE recommends that, to the extent NET1025

    practicable, last year design or

    “capstone” projects make regular use

    of technical standards, and that the

    relevance and applicability of technical

    standards be part of progress and final

    reports on such projects. Among the

    proposed activities is a “standards

    search” at the commencement of each

    project, paralleling the common patent

    and literature searches.

    The full 4-year degree program aligns substantially, if not wholly with the

    recommendations put forth in the IEEE position paper, providing our students

    with generally accepted principles, professional focus, and practical knowledge

    to compete and succeed in industry.

    2. The 2008-2013 Strategic Plan. The A.S. in networking and telecommunications

    degree program aligns with the Strategic Plan mission through its commitment

    to academically rigorous studies to empower graduates to excel in the

    competencies and values required for entry level service in the field. Our

    students are engaged via traditional academic advisement, mentoring initiatives,

    and special programs such as Learning Communities. The faculty’s approach is

    not parochial, but rather international in scope and conducted with respect to all

    nationalities and ethnicities.

    The University Core Competencies. This program aligns well with the five university core competencies. The first three are, “Demonstrate the ability to think critically,” “Demonstrate proficiency in information literacy,” and “Demonstrate the ability to use quantitative reasoning in a variety of contexts.” The nature of the subject matter addressed within the networking and telecommunications associate degree program consistently requires the use of critical thinking, information literacy, and quantitative analysis, and hence the alignment is natural and immediate. Our program goals and objectives clearly target these areas of student learning.

    In the field of networking and telecommunications, as in all technical fields, the issue of written documentation is extremely importantboth in terms of clearly defining a

    specific technical problem in written form, and in organizing a precise and logically flowing solution to the problem. The courses in our program stress the importance of technical documentation, and our students demonstrate their mastery of this area through written assignments and reports, and also on exams. Our networking courses emphasize the need to continuously document network plans, designs, and CPS_CSMS_COMP.SCI_BS_Q Self-Study Template page 9

Academic Program Review Self-Study Template

    AY 2009 - 2010

    implementations, as well as the ability to orally present plans, problems, and solutions to management.

    3b. Please describe the comprehensive assessment model currently implemented for the 2009-2010 academic year for the program through WeaveOnline. Be sure to include how many objectives have been indicated for each program, the number of objectives being measured with findings and action plans for this assessment cycle, and the time it will take in this model to complete assessment of all objectives. (Suggested limit ? page)

    The comprehensive assessment model for this program has established two goals.

    Goal 1: Students will understand the basic concepts which serve as the foundation for all communications networking systems.

Objectives:

    1. Demonstrate an understanding of the physical and logical principles that

    determine how data networks, and various telephonic and

    communications systems work.

    2. Be able to demonstrate an understanding of the history, theory,

    terminology, and nomenclature of telecommunications systems.

    3. Develop a strong foundation in the basic protocols and processes

    employed in telecommunications and networking.

    Goal 2: Students will develop the analytical skills necessary to apply the basic concepts and principles of telecommunications and networking to the solution of practical problems within a technical environment.

Objectives:

    1. Be able to analyze organizational networking and telecommunications

    requirements.

    2. Identify and select communications technologies to address organizational

    requirements.

    Although this degree is currently supported on the books, it is apparent that students understand the superior value of the four-year degree. There have been no students against whom to assess these goals in the past several years.

    3c. From the 2008-2009 Assessment Plan (WeaveOnline) indicate what action plans the program has implemented to meet indicated targets. (Suggested limit ? page)

An action plan is not applicable.

CPS_CSMS_COMP.SCI_BS_Q Self-Study Template page 10

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