Tenaga Nasional Berhad

    Jalan Meru, Peti Surat 2010, 41990 Klang

    Selangor Darul Ehsan

    Attention: XXXX

     Dear Madam ,

     Re: UNWARRANTED UNDERCHARGING ISSUE

     Account No. : XXXX

    Consumer Name : XXXX

    With reference to the above captioned and your letter bearing the reference: TNB.(B)/ XXXX, I would like to officially put in writing over here as per what was explained to you during our meeting at Pejabat Pengurus Kawasan TNB Klang, Jalan Meru, thKlang on 15 June 2011. For your information, our house was undergoing renovation work from XXXr – XXX, hence most of my

    family members were temporarily not residing at home during that period due to the inconveniences caused, which accounts for the low electricity usage for that said period of time.

    As per your request, attached herewith please find the Water Bills for that period of time for your perusal. Also, the supporting

    documentation with regards to the renovation permit that we applied for (lodged with Setia Alam Office) for your reference as well.

    In conclusion, we hope that you would give my request its due consideration and withdraw the Debit Note: XXXXXX after reviewing these supporting documents and taking into account of my abovementioned reasons.

    Should you require further clarifications, please feel free to contact me at my mobile noXXXXXX

     Thank you for your kind understanding.

     Sincerely,

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    XXXXX