DOC

Health Training Packages to VET in Schools - Department of ...

By Diana Dixon,2014-12-08 10:50
13 views 0
Health Training Packages to VET in Schools - Department of ...

     1

    Health Training Packages to VET in Schools

    HLT21207 Certificate 2 in Health Support Services

    HLT32407 Certificate 3 in Allied Health Assistance

    UNIT: BSBCMN204A

    WORK EFFECTIVELY WITH OTHERS

Nominal Hours = 15

    May include:

    ; Face to face delivery

    ; Research, Investigation and Analysis

    ; Collaborative Exercises

    ; Practical Activities

    ; Oral Presentations

    ; Structured Work Placement (SWL)

    Produced by the Health Industry Pathway Program Team. 2008. Version 1 Melissa Willson

    Tania Duff-Tytler

    Lee Bonner

    Shirley Rhodes

    Gill Houlihan

    Denice Mason

     2

UNIT: BSBCMN204A WORK EFFECTIVELY WITH OTHERS

ELEMENT:

    1. Develop effective workplace relationships

    2. Contribute to workgroup activities

PERFORMANCE CRITERIA:

    1.1 Responsibilities and duties are undertaken in a positive manner to promote cooperation and good

    relationships

    1.2 Assistance is sought from workgroup members when difficulties arise and addressed through

    discussions

    1.3 Constructive feedback provided by others in the workgroup is encouraged, acknowledged and acted

    upon

    1.4 Differences in personal values and beliefs are respected and their value acknowledged in the

    development of relationships

    2.1 Support is provided to team members to ensure workgroup goals are met 2.2 Constructive contributions to workgroup goals and tasks are made according to organizational

     requirements

    2.3 Information relevant to work is shared with workgroup to ensure designated goals are met 2.4 Strategies/opportunities for improvement of the workgroup are identified and planned in liaison with

    workgroup

     3

    What are Employability Skills?

    Personal abilities that enable a person to effectively apply their technical skills in the workplace (and life in general). An

    indicator of „work-readiness‟.

    There are 3 performance levels representing the level of self-directedness in performing an Employability Skill. The higher the performance level, the more self-directed a person is performing.

Communication

    That contributes to productive and harmonious relations across employees and customers Level 1 Communicates routine information clearly and coherently

    Level 2 Prepares information and communicates it in the most appropriate way

    Level 3 Interprets information and adapts communication to suit particular situations and audience needs

Teamwork

    That contributes to productive working relationships and outcomes

    Level 1 Participates with others to meet set goals using defined procedures

    Level 2 Collaborates with others to establish and apply strategies to meet agreed goals Level 3 Takes a leadership role in establishing and facilitating team operations

Problem Solving

    That contributes to productive outcomes

    Level 1 Uses set strategies to solve routine problems

    Level 2 Chooses and uses the most appropriate strategies to solve problems

    Level 3 Uses initiative to solve problems and anticipate and respond to unexpected problems

Initiative and Enterprise

    That contribute to innovative outcomes

    Level 1 Performs constructive tasks voluntarily by following standard guidelines

    Level 2 Sees opportunities to make improvements and independently chooses strategies to achieve them Level 3 Envisions new and innovative possibilities and acts on them independently to achieve major benefits

Planning and Organising

    That contribute to long and short-term strategic planning

    Level 1 Uses planning tools and processes to organize individual work activities

    Level 2 Applies planning and organizing processes to manage multiple activities and/or people Level 3 Develops and applies comprehensive planning and organizing strategies to manage and evaluate projects

Self Management

    That contributes to employee satisfaction and growth

    Level 1 Performs effectively and behaves appropriately in routine activities

    Level 2 Chooses suitable ways to perform effectively and conduct oneself appropriately in challenging activities Level 3 Designs own approaches to perform optimally and conduct oneself appropriately in complex real-life tasks

Learning

    That contributes to ongoing improvement and expansion in employee and company operations and outcomes Level 1 Participates effectively in prepared learning activities to achieve required learning outcomes Level 2 Willingly chooses and applies learning strategies to achieve own learning goals Level 3 Eagerly designs and manages own customized learning process to achieve optimal learning

Technology

    That contributes to the effective carrying out of tasks

    Level 1 Uses technology in accordance with clear guidelines

    Level 2 Chooses and uses the most appropriate technologies for the situation

    Level 3 Uses initiative to apply technologies to new contexts

     4

     COMPETENCY GRID

    1.1 1.2 1.3 1.4 2.1 2.2 2.3 2.4 BSBCMN204A Work effectively with others

    Participate in the Peer Support Program * * * * * * * *

    Plan a Peer Support Program Session * * * * * * * *

    Discussion / Debate on an issue affecting the Health Industry * * * *

    Stereotypes Apple or potato game * * *

    Anti-discrimination Prelude to media article * *

    Equal Opportunities Discrimination categories activity * *

    Goal setting activity * *

    Work effectively with others: Group practical task * * * *

    Log book tasks * * * * *

     Health Industry Pathway Program. VET Cert 2 Health Support Services, Cert 3 Allied Health Assistance. 2008. Version 1

     5

COMPETENCY STATUS REPORT

STUDENT____________________________RTO_______________________________

    TAFE Enrolment number_____________________________

    UNIT: BSBCMN204A Work effectively with others

    Competencies Task CA TBA CNA Date Signature Participate in the Peer Support 1.1 to 1.4

    Program 2.1 to 2.4

    Plan a Peer Support Program Session 1.1 to 1.4

    2.1 to 2.4

    Discussion / Debate on an issue 1.1

    affecting the Health Industry 1.2

     1.3

    1.4

    Stereotypes 1.2

    Potato or apple game 1.3

    1.4

    Anti-discrimination 1.1

    Prelude to media article 1.4

    Equal Opportunities 1.1

    Discrimination categories activity 1.4

    Goal setting activity 2.1

    2.2

    Work effectively with others: group 2.1

    practical task 2.2

    2.3

    2.4

    Log book tasks 1.1

    1.2

    1.3

    1.4

    2.1

Competency: BSBCMN204A COMPLETED YES / NO

Trainers

    Name:_______________________________Date:_________________________

Signature:_______________________________

Health Industry Pathway Program. VET Cert 2 Health Support Services, Cert 3 Allied Health Assistance. 2008. Version 1

     6

    UNIT: BSBCMN204A Work effectively with others

RESOURCES LIST

    Peer Support Program

    Contact: Kaye Barnett Executive Officer

    Telephone: (08) 83642311, Fax: (08) 83620937

    Email: peersupport@mac.com

    Website: http://homepage.mac.com/peersupport/

    For Peer Support:

    Resources for activities (some included to print) depends on the activities you choose

    Further copies of Peer Support Folder for class groups to use Large room or area to run activities

School documents or policies for: Equal Opportunities, Anti-discrimination and OHS

For Anti-discrimination information:

    Health Department Policy: Included in assignment

Information on Goal setting, working in teams, etc.

    Public School Student Diary

Goal Setting task Product Dynamics (Vic.) Pty. Ltd.

    Book Surviving Year 12, Dr. Michael Carr-Gregg, Chapter 9 on setting goals Finch Publishing, Sydney

Song: Pulse

    By: Front End Loader

    Included in assignment or get copy from: http://www.lyricsandsongs.com/print_song/715829.html

Poem: Written by a crabbit old woman

    Included in assignment

Poem: Welcome to Holland

    Included in assignment

    Current article of own choice about an issue in the health industry

    Book: Making Teams Work 24 lessons for working together successfully McGraw-Hill Professional Education

    Michael Maginn

    To order: Making Teams Work, call: 18008423075

Optional: Worksheets on Goal Setting

Health Industry Pathway Program. VET Cert 2 Health Support Services, Cert 3 Allied Health Assistance. 2008. Version 1

     7

**IMPORTANT INFORMATION** BEFORE TEACHING THIS UNIT

    YOU MUST NOT TEACH THE PEER SUPPORT PROGRAM UNLESS YOU HAVE COMPLETED THE 2 DAY TRAINING COURSE AND HAVE YOUR OWN FOLDER OF RESOURCES.

    2 Different options for unit: BSBCMN204A Work effectively with others

Option A

    Participate in the Peer Support Program

    Plan a Peer Support Program Session

    A choice of assignment tasks

    SWL logbook activities

Option B

    For those not trained in the Peer Support Program All assignment tasks

    SWL logbook activities

Health Industry Pathway Program. VET Cert 2 Health Support Services, Cert 3 Allied Health Assistance. 2008. Version 1

     8

Option A

    PARTICIPATE IN THE PEER SUPPORT PROGRAM

UNIT: BSBCMN204A WORK EFFECTIVELY WITH OTHERS

ELEMENT:

    1. Develop effective workplace relationships

    2. Contribute to workgroup activities

PERFORMANCE CRITERIA:

    1.1 Responsibilities and duties are undertaken in a positive manner to promote cooperation and good relationships 1.2 Assistance is sought from workgroup members when difficulties arise and addressed through discussions

    1.3 Constructive feedback provided by others in the workgroup is encouraged, acknowledged and acted upon 1.4 Differences in personal values and beliefs are respected and their value acknowledged in the development of

    relationships

2.1 Support is provided to team members to ensure workgroup goals are met

    2.2 Constructive contributions to workgroup goals and tasks are made according to organizational

     requirements

    2.3 Information relevant to work is shared with workgroup to ensure designated goals are met 2.4 Strategies/opportunities for improvement of the workgroup are identified and planned in liaison with workgroup

Employability skills

    Communication Level 1 to 3 Planning and Organising Level 1 to 2

    Teamwork Level 1 to 3 Self Management Level 1 to 3

    Problem Solving Level 1 to 3 Learning Level 1 to 3

    Initiative and Enterprise Level 1 to 2

    “A team is a group of people with different abilities, talents, experience, and backgrounds who have come together for a shared purpose. Despite their individual differences, that common goal provides the thread that defines them as a team.”

    The Peer Support Program trains students to work cohesively. They will practice skills in positively communicating with one another in a safe and supportive environment. Members will become more involved as their confidence and trust in each other is improved. This makes it easier to tackle personal topics later in the program. Strategies that lead to successful functioning of groups encourage students to be positive in attitude and action.

    Students will gain a mutual respect when examining people’s personal values and beliefs and interactions will be enhanced.

    Health Industry Pathway Program. VET Cert 2 Health Support Services, Cert 3 Allied Health Assistance. 2008. Version 1

     9

Option A

    PARTICIPATE IN THE PEER SUPPORT PROGRAM

TASK

    All students will need to effectively participate in the intensive 12 hour training in the Peer

    Support Program.

    Students will be required to:

    ; Complete all activities presented

    ; Work will every other member of the class

    ; Be involved in class discussion during activities

    ; Give feedback at the end of each topic progression

    ; Demonstrate an understanding of the Peer Group Progressive Aims

The sequence of topics will follow a particular format to promote group development and

    trust as well as build interpersonal skills in logical and sequential steps The topic progression is as follows

    1. Warm ups

    2. Getting to know you

    3. Cooperation

    4. Communication

    5. Emotions and feelings

    6. Relationships

    7. Friendships

    8. Rules

    9. Group Dynamics

    10. Decision making

    11. Problem solving

    12. Self awareness

    By following the topics in a step-by-step method, it makes it easier to provide appropriate

    group goals.

Health Industry Pathway Program. VET Cert 2 Health Support Services, Cert 3 Allied Health Assistance. 2008. Version 1

     10

    Option A

    PLAN A PEER SUPPORT PROGRAM SESSION

UNIT: BSBCMN204A WORK EFFECTIVELY WITH OTHERS

    ELEMENT:

    1. Develop effective workplace relationships

    2. Contribute to workgroup activities

    PERFORMANCE CRITERIA:

    1.1 Responsibilities and duties are undertaken in a positive manner to promote cooperation and good relationships 1.2 Assistance is sought from workgroup members when difficulties arise and addressed through discussions 1.3 Constructive feedback provided by others in the workgroup is encouraged, acknowledged and acted upon 1.4 Differences in personal values and beliefs are respected and their value acknowledged in the development of

     relationships

    2.1 Support is provided to team members to ensure workgroup goals are met

    2.2 Constructive contributions to workgroup goals and tasks are made according to organizational requirements 2.3 Information relevant to work is shared with workgroup to ensure designated goals are met 2.4 Strategies/opportunities for improvement of the workgroup are identified and planned in liaison with workgroup

Employability skills

    Communication Level 1 to 3 Planning and Organising Level 1 to 2

    Teamwork Level 1 to 3 Self Management Level 1 to 3

    Problem Solving Level 1 to 3 Learning Level 1 to 3

    Initiative and Enterprise Level 1 to 2

TASK

    The students may work in groups of 2 or 3 to plan a possible Peer Support Session suitable for a year level of their choice.

    Your group must complete all areas of the following Peer Support Session Plan Sheet, which consist of:

    ; Aim Select one from the Peer Group Progressive Aims sheet, or make up your

    own

    ; Introduction Activity A Warm-up game

    Four Games with the following for each:

    ; Brief Outline Summarise how to play each game

    ; Reason / Purpose for playing the game What benefit will it be to the session

    ; Discussion points or follow up activity Questions you will ask, or written

    activities you will ask the students to complete so they learn something from playing

    the game

    ; Covering Equal Opportunities, Anti-discrimination and OHS Read through the

    school documents to make sure your activities are appropriate

    ; Changes required After reading the school documents, is there any discussion

    that needs to take place before the game, or would another game be more appropriate Also

    ; Resources required Are there game cards, paper and pens, chairs or any other

    resources required

    ; Benefits to the student What will they gain from completing the whole session

    ; Possible ideas for a follow up If you were to plan another session, what types of

    information would be appropriate to follow on from this session

    Health Industry Pathway Program. VET Cert 2 Health Support Services, Cert 3 Allied Health Assistance. 2008. Version 1

Report this document

For any questions or suggestions please email
cust-service@docsford.com