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HTT1489_Certificate_lV_in_Hospitality.doc

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HTT1489_Certificate_lV_in_Hospitality.doc

    Department of Training and Workforce Development

    Western Australia

    RPL Assessment Tool Kit

    SIT40307

    Certificate IV in Hospitality

First published 2010

ISBN 978-1-74205-501-5

? Department of Training and Workforce Development

All rights reserved.

    Western Australian Department of Training and Workforce Development materials, regardless of format, are protected by copyright law.

    Permission, however, is granted to Trainers, Assessors and Registered Training Organisations to use, reproduce and adapt the material (third party material excluded) for their Recognition of Prior Learning (RPL) assessment activities.

    This permission is subject to the inclusion of an acknowledgement of the source. Permission does not extend to the making of copies for hire or sale to third parties, and provided it is not used for commercial use or sale. Reproduction for purposes other than those indicated above requires the prior written permission of the Western Australian Department of Training and Workforce Development.

Published by and available from

    WestOne Services

1 Prospect Place

    WEST PERTH WA 6005

    Tel: (08) 9229 5200 Fax: (08) 9227 8393

    Email: sales.westone@trainingwa.wa.gov.au

    Website: www.westone.wa.gov.au

Acknowledgements

    This work has been produced with the assistance of funding provided by the Council of Australian Governments (COAG) National Reform Initiative (NRI).

    This resource contains ‘Units of Competency’ from SIT07 Tourism, Hospitality and Events

    Package SIT40307 Certificate IV in Hospitality ? Commonwealth of Australia 2007 Department of Education Science and Training (DEST), used under the AEShareNet-FfE licence.

Disclaimer

    Whilst every effort has been made to ensure the accuracy of the information contained in this RPL Assessment Tool Kit, no guarantee can be given that all errors and omissions have been excluded. No responsibility for loss occasioned to any person acting or refraining from action as a result of the material in this RPL Assessment Tool Kit can be accepted by the Western Australian Department of Training and Workforce Development.

    SIT40307 Certificate IV in Hospitality

    RPL Assessment Tool Kit Contents

    Recognition of Prior Learning (RPL) Assessment Tool Kit 7 Overview of the Recognition Process 9

    PART 1

    Section 1 Assessor’s Information 11

     Introduction 13

     Explanation of RPL documents 14

    Section 2 List of competencies in this RPL Assessment Tool Kit 15

     Qualification Rules 17

     List of competencies in this RPL Assessment Tool Kit 19

     Units of competency covered in this RPL Assessment Tool Kit 19 Section 3 Interview Question Bank and Recording Sheets 21

     Skill Set 1 Working with customers and colleagues 23

     Skill Set 2 Health, safety and security 31

     Skill Set 3 Supervision 35