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2004 AARP Georgia Legislative Issues Survey

By Janet Willis,2014-07-09 19:03
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2004 AARP Georgia Legislative Issues Survey ...

    2006 Florida Legal Issues Survey

Government Benefits and Healthcare Coverage

    1. Do you currently have any kind of healthcare coverage, including health insurance or

    government plans such as Medicare or Medicaid?

    Yes ? 1

    No > Go to Question 6 ? 2

    Not sure > Go to Question 6 ? 0

    1a. What is the source of your primary healthcare coverage?

    Current employer ? 1

    Spouse/partner’s employer ? 2

    Individual insurance policy (such as COBRA) ? 3

    Former employer ? 4

    Veterans or military benefits ? 5

    Medicaid ? 6

    Medicare or Medicare plan ? 7

    Other:______________________________ ? 8

    Not sure ? 0 2. In the past three years, since 2003, have you had any problems with your healthcare

    coverage such as billing disputes or a lack of covered providers?

    Yes ? 1

    No ? 2

    Not sure ? 0

3. In the past three years, since 2003, have you had any problems accessing needed

    health care, such as billing disputes or getting a doctor or hospital to care for you?

    Yes ? 1

    No ? 2

    Not sure ? 0

4. Have you enrolled in the new Medicare Prescription Drug Program (called Part D) or

    do you plan on enrolling?

    I am currently enrolled ? 1

    I am planning on enrolling ? 2

    I am not enrolled and do not plan on enrolling > Go to Question 7 ? 3

    I am not eligible > Go to Question 7 ? 4

    Not sure > Go to Question 7 ? 0

     1

5. Did you have any problems with Medicare Part D, such as difficulty enrolling, finding

    a plan or difficulty getting coverage for the drugs you need?

    Yes ? 1

    No ? 2

    Not sure ? 0

6. If you do not currently have health insurance, why not? (Check all that apply.)

    Cost is too high ? 1

    Preexisting condition ? 2

    Do not need it ? 3

    Health insurance company dropped me ? 4

    Other:______________________________ ? 5

    Not sure ? 0

7. Do you receive government benefits, such as Social Security, Medicare, Medicaid,

    Veterans benefits, subsidized housing, or food stamps?

    Yes ? 1

    No > Go to Question 8 ? 2

    Not sure > Go to Question 8 ? 0

    7a. In the past three years, since 2003, have you had any problems with

    your government benefits, such as having trouble finding a place to apply or

    having your benefit cut off?

    Yes ? 1

    No ? 2

    Not sure ? 0

8. How concerned are you about your ability to find and keep affordable, quality health

    care coverage?

    Extremely concerned ? 5

    Very concerned ? 4

    Somewhat concerned ? 3

    Not very concerned ? 2

    Not at all concerned ? 1

    Not sure ? 0

     2

Housing

    Housing problems may include such things as disputes about rent or the terms of a lease,

    problems with reverse mortgages, unsafe living conditions, disputes with contractors over

    home repairs, and finding affordable housing. Many Floridians are affected by these

    legal housing issues.

9. In the past three years, since 2003, did you need legal advice about a housing issue?

    Yes ? 1

    No ? 2

    Not sure ? 0

10. What is your current living situation?

    Apartment or condominium ? 1

    Single family home or townhome ? 2

    Mobile home > Go to Question 13 ? 3

    Assisted living/nursing home/group home. Go to question ?? ? 4

    Other:______________________ ? 5

    Not sure ? 0

11. Do currently rent or own your home?

    Rent ? 1

    Own >Go to Question 15 ? 2

    Not sure >Go to Question 15 ? 0

    12. In the past three years, have you experienced any of the following problems not

    related to hurricane damage? [Go to Question 15 when finished]

     Doesn’t Not

    Yes No Apply Sure

     ? ? ? ?

    a. Problem with landlord, such as a dispute

    about rent ................................................................................... ? ? ? ? 1240

    b. Lack of heat, hot water, or electricity ................................ .......

    ? ? ? ? 1240

    c. Serious problem with cockroaches, mice,

    or other bugs .............................................................................. ? ? ? ? 1240

    d. Major repairs not done, such as roof

    leaks ........................................................................................... ? ? ? ? 1240

    e. Other:________________ ......................................................... ? ? ? ? 1240

     3

13. Do you own or rent your mobile or modular home?

Own mobile home and land ? 1

    Own mobile home and rent land ? 2

    Rent mobile home and land ? 3

    Do not rent or own a mobile or modular home > Go to question 15 ? 4

    Not sure >Go to Question 15 ? 0

     14. In the past three years, have you experienced any of the following problems with

    your mobile home, not related to hurricane damage?

     Doesn’t Not

    Yes No Apply Sure

     ? ? ? ? a. Problems with condition of rented

    mobile home .............................................................................. ? ? ? ? 1240

    b. Problems with rental space for mobile

    home .......................................................................................... ? ? ? ? 1240

    c. Threatened with eviction/evicted ................................ ..............

    ? ? ? ? 1240

    d. Problems with operator providing

    agreed upon services ................................................................ ..

    ? ? ? ? 1240

    e. Problems with getting repairs to

    rented mobile

    home………………………. ? ? ? ? 1245

    f. Other:________________ ......................................................... ? ? ? ? 1240

    15. In the past three years, have you paid a contractor to do any repairs to your

    home?

    Yes > ? 1

    No > Go to Question 17 ? 2

    Not sure > Go to Question 17 ? 0

16. Were you satisfied with the repairs done to your home?

    Yes ? 1

    No ? 2

    Not sure ? 0

    Add question: In the past three years, since 2003, have you had a problem with your long

    term care facility, such as bad care, inability to pay, unsanitary conditions?

     4

17. How concerned are you about legal housing issues?

    Extremely concerned ? 5

    Very concerned ? 4

    Somewhat concerned ? 3

    Not very concerned ? 2

    Not at all concerned ? 1

    Not sure ? 0

    Hurricane Damage

18. Was your property damaged in any of the hurricanes in Florida during the

    past three years, or since 2003?

    Yes ? 1

    No ? 2

    Not sure ? 0

     19. In the past three years, since 2003, did you apply for funds or assistance from

    FEMA or any other disaster-relief agency?

    Yes ? 1

    No > Go to Question 21 ? 2

    Not sure > Go to Question 21 ? 0

     20. Did you have any of the following problems working with FEMA or another

    disaster-relief agency?

     Doesn’t Not

    Yes No Apply Sure

     ? ? ? ? a. Problem contacting FEMA or

    agency ........................................................................................ ? ? ? ? 1230

    b. Did not qualify for help ................................ .............................

    ? ? ? ? 1230

    c. No one was available to inspect

    damage ....................................................................................... ? ? ? ? 1230

    d. Receiving help took a long time ................................................ ? ? ? ? 1230

    e. Other:________________ ......................................................... ? ? ? ? 1230

     5

21. Did you have insurance coverage for damage due to the hurricanes?

    Yes ? 1

    No > Go to Question 23 ? 2

    Not sure > Go to Question 23 ? 0

22. Did you have any problems collecting on your insurance policy after the

    hurricanes, such as getting an adjustor to come to your home or getting paid

    promptly?

    Yes ? 1

    No ? 2

    Not sure ? 0

23. How concerned are you about hurricane repair problems?

    Extremely concerned ? 5

    Very concerned ? 4

    Somewhat concerned ? 3

    Not very concerned ? 2

    Not at all concerned ? 1

    Not sure ? 0

    Consumer Issues

24. In thinking about your experiences as a consumer, was there ever a time when

    you felt that you were the victim of a consumer fraud or swindle?

    Yes ? 1

    No > Go to Question 27 ? 2

    Not sure > Go to Question 27 ? 0

25. In what area do you feel you were the victim of a consumer fraud or swindle?

    (Check all that apply.)

    Telephone service Investments E-mail ? ? ? 1713

    Internet Credit card Food service ? ? ? 2814

    Auto/car related Home financing/ Home repair ? ? ? 3915

    mortgage

    Charities/donations Product warranty Mail order ? ? ? 41016

    Travel/vacation Retail product Lottery ? ? ? 51117

    Home shopping TV Insurance ID theft ? ? ? 61218

    products/services

     Other:_________ ? 19

     6

26. How did the company or individual that swindled you contact you? (Check all

    that apply.)

    Telephone Magazine, newspaper, or flyer ? ? 15

    Door-to-door Product/service advertised on TV ? ? 26

    Mail Product/service advertised on radio ? ? 37

    E-mail Other:____________________ ? ? 48

     Not sure ? 0

27. How concerned are you about becoming the victim of a consumer fraud or

    swindle, such as identity theft?

    Extremely concerned ? 5

    Very concerned ? 4

    Somewhat concerned ? 3

    Not very concerned ? 2

    Not at all concerned ? 1

    Not sure ? 0

28. Do you have any credit cards, such as Visa, MasterCard, or Discover?

    Yes ? 1

    No > Go to Question 30 ? 2

    Not sure > Go to Question 30 ? 0

     29. In the past three years, have you had any of the following problems with your

    credit card?

     Doesn’t Not

    Yes No Apply Sure

     ? ? ? ? a. Unable to pay the monthly

    minimum payment ..................................................................... ? ? ? ? 1240

    b. Significant increase in the monthly

    minimum payment ..................................................................... ? ? ? ? 1240

    c. Improperly charged late fees ..................................................... ? ? ? ? 1240

    d. Continued to be charged for a

    cancelled card ............................................................................ ? ? ? ? 1240

    e. Other:________________ ......................................................... ? ? ? ? 1240

     7

     30. Sub-prime mortgage loans are higher-cost home equity loans that are given to

    people who are higher credit risks. These loans often have high costs and high

    interest rates. In the past three years, have you taken out a sub-prime mortgage

    loan?

    Yes ? 1

    No ? 2

    Not sure ? 0

     31. In the past three years, since 2003, have you filed for bankruptcy?

    Yes ? 1

    No ? 2

    Not sure ? 0

    32. In the past three years, since 2003, have you had any problems with bill collectors

    calling you or repossessing any of your property?

    Yes ? 1

    No ? 2

    Not sure ? 0

    33. How concerned are you about consumer financial issues, such as problems with

    credit cards, home loans, or other debts?

    Extremely concerned ? 5

    Very concerned ? 4

    Somewhat concerned ? 3

    Not very concerned ? 2

    Not at all concerned ? 1

    Not sure ? 0

    Legal Needs

    34. In the past three years, have you used the services of a lawyer?

    Yes ? 1

    No > Go to Question 36 ? 2

    Not sure > Go to Question 36 ? 0

     8

    35. What types of issues did you visit the lawyer for help with? (Check all that apply)

Employment (worker’s compensation, discrimination) ? 1

    Health related (Medicaid or Medicare, improper billing) ? 2

    Consumer (home improvement, shoddy goods or services) ? 3

    Guardianship or Powers of Attorney ? 4

    Family matters (divorce, custody, child support, grandparenting) ? 5

    Benefits (Social Security, Veteran’s Administration) ? 6

    Housing (landlord-tenant, foreclosures, evictions) ? 7

    Abuse, exploitation, or fraud ? 8

    Estate (wills, trusts) ? 9

    Other:______________________ ? 10

    Not sure ? 0

    36. Thinking about your experiences in the past three years, have you ever felt that

    you needed advice from a lawyer but did not go to see a lawyer?

Yes ? 1

    No > GO to Question 39 ? 2

    Not sure > Go to Question 39 ? 0

    37. Why did you NOT see a lawyer for help?

Lawyers are too expensive ? 1

    I felt I could solve the problem myself ? 2

    I didn’t know where to get a lawyer ? 3

    I was embarrassed ? 4

    I wasn’t sure the problem was legal ? 5

    Not sure ? 0

    38. What types of issues did you feel you needed a lawyer’s help with? (Check all that

    apply.)

Employment (worker’s compensation, discrimination) ? 1

    Health related (Medicaid or Medicare, improper billing) ? 2

    Consumer (home improvement, shoddy goods or services) ? 3

    Guardianship or Powers of Attorney ? 4

    Family matters (divorce, custody, child support, grandparenting) ? 5

    Benefits (Social Security, Veteran’s Administration) ? 6

    Housing (landlord-tenant, foreclosures, evictions) ? 7

    Abuse, exploitation, or fraud ? 8

    Estate (wills, trusts) ? 9

     Other:______________________ ? 10

    Not sure ? 0

     9

    39. Florida has several organizations in place that assist elderly and low-income

    residents with legal needs. Were you aware of any of the following organizations?

    (Check all that apply.)

    Florida Department of Elder Affairs (850) 414-2000 ? 1

    Local Area Agency on Aging ? 2

    Local Legal aid office ? 3

    Florida Senior Legal Helpline (888) 895-7873 ? 4

    Florida Bar Lawyer Referral Service (800) 342-8011 ? 5

    Not sure ? 0

40. What three legal issues concern you the most? (Check only three.)

    Employment (worker’s compensation, discrimination) ? 1

    Health related (Medicaid or Medicare, improper billing) ? 2

    Consumer (home improvement, shoddy goods or services) ? 3

    Guardianship or Powers of Attorney ? 4

    Family matters (divorce, custody, child support, grandparenting) ? 5

    Benefits (Social Security, Veteran’s Administration) ? 6

    Housing (landlord-tenant, foreclosures, evictions) ? 7

    Abuse, exploitation, or fraud ? 8

    Estate (wills, trusts) ? 9

     Other:______________________ ? 10

    Not sure ? 0

41. What three legal services do you feel would be the most helpful to you? (Check

    only three.)

    Free legal hotline I could call to talk to a lawyer ? 1

    Free handbook on common legal questions ? 2

    Website with legal information ? 3

    Free legal seminars in my area ? 4

    Free wills and estate planning services ? 5

    Free consumer fraud seminars in my area ? 6

    Low-cost or free attorneys ? 7

    Other:______________________ ? 8

    Not sure ? 0

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