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Restaurant Management

By Robin Knight,2014-07-09 18:27
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Restaurant Management ...

Restaurant Management

    www.restaurantowner.com

    www.restaurantdoctor.com

National Dining Guides

     If you are looking for a place to dine or a place to promote your restaurant, these website come

    highly recommended:

    www.DMOZ.com links to hundreds of US dining guides www.Zagat.com restaurant reviews

    www.Citysearch.com Ticketmaster’s city guides

    www.DiRoNA.com distinguished restaurants of North America’s Award of Excellence

    winners

    www.Menus.com thousands of restaurants

    www.RestaurantRow.com thousands of restaurants

Foodservice Organizations & Associations

     Various foodservice and hospitality organizations, even your local restaurant associations are

    another wonderful resource to check out on the Internet. This listing includes restaurant associations

     local and national all the way to chef associations.

    Nat’l Restaurant Assoc. www.restaurant.org Nat’l Restaurant Assoc. Educational Foundation www.nraef.org Delaware Restaurant Association 1-866-DRA-2545 Greater Philadelphia Restaurant & Purveyor Assoc. 1-215-769-2920 Michigan Restaurant Association www.michiganrestaurant.org New Jersey Restaurant Association www.njra.org Ohio Restaurant Association www.ohiorestaurant.org New York State Restaurant Association www.nysra.org Pennsylvania Restaurant Association www.parestaurant.org Restaurant Association of Maryland www.rammember.com West Virginia Hospitality & Travel Association www.wvhta.com

Airline Foodservice

    International Inflight Food Service Assoc. www.inflight.org

Bartenders

    National Bartenders Assoc. www.bartender.org

Bed and Breakfasts

    National Bed & Breakfast Association www.nbba.com

Catering

    National Caterers Association www.nacater.org National Association of Catering Executives www.nace.net

Chain Restaurants

    National Council of Chain Restaurants www.nccr.net

Chefs

    American Culinary Federation www.acfchefs.org James Beard Foundation www.jamesbeard.org U.S. Personal Chefs Association www.uspca.com International Association of Culinary Professionals www.iacp.com American Institute of Wine & Food www.aiwf.org Women Chefs and Restaurateurs www.chefnet/com/womenchefs Les Dames d’Escoffier International www.ldei.org Share Our Strength www.strength.org Chefs Collaborative www.chefnet.com/cc2000

Clubs

    National Club Association www.natlclub.org

Concessions

    National Assoc. of Concessionaires www.naconline.org

Consultants

    Foodservice Consultants Society Intl. www.fcsi.org

Convenience Stores

    National Assoc. of Convenience Stores www.cstorecentral.com

Correctional Facilities

    American Correctional Foodservice Assoc. www.acfsa.org

Delicatessens

    International Dairy-Deli-Bakery Assoc. www.iddba.org

Dietitians/Nutritionists

    American Dietetic Association www.eatright.org Dietary Managers Association www.dmaonline.org

Diversity

    Multicultural Foodservice and Hospitality Alliance www.mfha.net Hospitality Industry Diversity Institute www.hrm.uh.edu/hidi

Educators & Trainers

    Council of Hotel and Restaurant Trainers www.chart.org/index.htm Council of Hotel, Restaurant & Institutional Education www.chrie.org National Restaurant Assoc. Educational Foundation www.edfound.org Educational Institute of the American Hotel & Motel www.ei-ahma.org/ei1/index.htm Assoc.

    Hospitality Business Alliance www.h-b-a.org

Foods and Veggies

    Delmarvelous Chestnuts www.delmarvelouschestnuts.com The Worldwide Gourmet http://gourmet.sympatico.ca/vegetables/root/jerusalem.htm

Financial

    Hospitality Financial and Technology Professionals www.iaha.org International Franchise Association www.franchise.org American Association of Franchisees and Dealers www.aafd.org American Franchisee Association www.franchisee.org

Healthcare Foodservice

    National Society for Healthcare Foodservice Mgt. www.hfm.org American Society for Healthcare Foodservice Admin. www.ashfsa.org

Hotels and Motels

    American Hotel & Motel Association www.ahma.com

Liquor Licensees

    National Licensed Beverage Association www.nlba.org American Beverage Institute www.abionline.org

Managers

    National Bar & Restaurant Mgt. Assoc. www.barrestaurant.com

Manufacturers, Suppliers and Distributors

    American Frozen Food Institute www.affi.com Commercial Food Equipment Service Assoc. www.cfesa.com Foodservice Equipment Distributors Assoc. www.feda.com Foodservice & Packaging Institute www.fdi.org Int’l Foodservice Distributors Assoc. www.fdi.org/ifda/ifda.html Int’l Foodservice Manufacturers Assoc. www.ifmaworld.com Manufacturers Agents for the Food Service Industry www.mafsi.org/index.shtml North American Assoc. of Food Equipment Manufact. www.nafem.org Specialty Foods Distributors & Manufacturers Assoc. www.specialtyfoods.org Distilled Spirits Council of the U.S. www.discus.org

Onsite Foodservice

    Society for Foodservice Mgt. www.sfm-online.org

Sales and Marketing

    Hospitality Sales and Marketing Assoc. Int’l www.hsmai.org

Schools

    American School Food Service Association www.asfsa.org Nat’l Assoc. of College and University Foodservices www.nacufs.org

Sommeliers

    The Court of Master Sommeliers www.courtofmastersommeliers.org

Tourism

    Travel Industry Association of American www.tia.org

Vending

    National Automatic Merchandising Assoc. www.vending.org

Waiters

    The Waiters Association 503-524-0788

Women

    Roundtable for Women in Foodservice www.rwf.org Women’s Foodservice Forum www.womensfoodserviceforum.com Int’l Assoc. of Women Chefs and Restaurateurs www.chefnet.com/wcr Les Dames d’Escoffier Int’l www.ldei.orgt Int’l Franchise Assoc. Women’s Franchise Committee www.franchise.org/em/wfc/wfc.asp

Legal Websites

     If you would like to keep up-to-date on the latest changes in the legal world, no matter if it is

    concerning the Americans with Disabilities Act, the Department of Labor, or even read the timely

    reviews of legal news and cases, these websites are worth the visit:

    LawGuru www.lawguru.com GlobalChefs www.globalchefs.com IFSEA www.ifsea.com HotelTraining www.hoteltraining.com HospitalityAdventures www.hospitalityadventures.com HSA International www.hsatraining.com HotelResource www.hotelresource.com Federal Mediation and Conciliation Services www.fmcs.gov DOL Employment and Training Administration www.doleta.gov Americans with Disabilities Act www.usdoj.gov/crt/ada/pubs.ada.txt U.S. Department of Labor www.dol.gov DOL Veterans Employment & Training Services www.dol.gov/dol/vets Occupational & Safety Health Administration (OSHA) www.osha.gov

    Immigration and Naturalization Service www.ins.usdoj.gov DOL Wage and Hour Division www.dol.gov/dol/esa/public/whd-org.htm

    Equal Employment Opportunity Commission (EEOC) www.eeoc.gov

     www.law.com

Reference Guides

     The following is a list of books and reference guides that have been recommended for financing,

    starting a restaurant, bar and tavern management, foodservice and hospitality management, and

    even restaurant design and marketing.

Obtaining Financing

    Anatomy of a Business Plan: A Step-by-Step Guide to Starting Smart, Building the Business, and

    Securing Your Company’s Future, written by Linda Pinson and Jerry Jinnett, and Published by

    Dearborn Trade, 1999

    Borrowing to Build Your Business: Getting Your Banker to Say “Yes”, written by Geroge M. Dawnson and published by Dearborn Trade, 1997

The Ernst & Young Business Plan Guide, written by Eric S. Siegel, Brian R. Ford and Jay M.

    Bornstein, and published by John Wiley & Sons, 1993

The Complete Book of Business Plans: Simple Steps to Writing a Powerful Business Plan, written by

    Joseph A. Covello and Brian J. Hazelgren, and published by Sourcebooks Trade, 1994

How to Get a Small Business Loan: A Banker Shows You Exactly What to Do to Get a Loan, written

    by Bryan E. Milling and published by Sourcebooks Trade, 1998

The Insider’s Guide to Small Business Loans, second edition, written by Dan M. Koehler and

    published by Psi Research-Oasis Press, 2000

Preparing Loan Proposals, written by John S. Wisdom and published by John Wiley & Sons, 1997

The SBA Loan Book, written by Charles H. Green and published by Adams Media Corporation, 1999

The Small Business Start-Up Guide, third edition, written by Robert Sullivan and published by

    Information International, 2000

Starting a Restaurant

    The Upstart Guide to Owning and Managing a Restaurant Roy S. Alonzo. Chicago: Upstart Publishing Co., 1996

     ndHow to Open and Run a Successful Restaurant, 2 ed. Christopher Egerton Thomas. New York: John Wiley & Sons, 1995

    Design and Equipment for Restaurants and Foodservice: A Management View Costas Katsigris and Chris Thomas. New York: John Wiley & Sons, 1999

Restaurant Planning, Design, and Construction: A Survival Manual for Owners, Operators, and

    Developers Jeff B. Katz. New York: John Wiley & Sons, 1997

The Complete Restaurateur: A Practical Guide to the Craft and Business of Restaurant Ownership

    Elizabeth Lawrence. New York: Plume, 1992 nd ed. Donald E. Lundberg and John R. Walker. The Restaurant: From Concept to Operation, 2

    New York: John Wiley & Sons, 1993

Basic Food and Beverage Cost Control Jack E. Miller and David K. Hayes. New York: John Wiley

    & Sons, 1994

    Eat Food, Not Profits! How Computers Can Save Your Restaurant Mike J. Pappas. New York: Van Nostrand Reinhold, 1997

     ndThe Restaurant Planning Guide, 2 ed. Peter Rainsford and David H. Bangs, Jr. Chicago: Upstart

    Publishing Co., 1996

    Foodservice Organizations: A Managerial and Systems Approach Marian C. Spears. Englewood Cliffs, NJ: Prentice-Hall, 1999

Food Equipment Digest James Stevens and Lois Snowberger. New York: Van Nostrand Reinhold,

    1997

    How to Open Your Own Restaurant: A Guide for Entrepreneurs Richard Ware and James Rudnick. New York: Penguin, 1991

    General Business and Financing Guides rdThe Successful Business Plan: Secrets and Strategies, 3 ed. Rhonda M. Abrams and Eugene Kleiner. Running R Media, 2000

The Entrepreneur Magazine Small Business Advisor: The One-Stop Information Source for Starting,

    Managing, and Growing a Small Business New York: John Wiley & Sons, 1995

    The Ernst & Young Guide to Financing for Growth Daniel R. Garner, et al. New York: John Wiley & Sons, 1994

     rdHow to Start, Run, and Stay in Business, 3 ed. Gregory F. Kishel and Patricia Gunter Kishel. New York: John Wiley & Sons, 1998

    Finding Money: The Small Business Guide to Financing Kate Lister. New York: John Wiley & Sons, 1995

    How to Get a Business Loan (Without Signing Your Life Away) Joseph R. Mancuso. New York: Prentice-Hall Press, 1993

Insuring Your Business: What You Need to Know to Get the Best Insurance Coverage for Your

    Business Sean Mooney. New York: Insurance Information Institute, 1992

Anatomy of a Business Plan: A Step-By-Step Guide to Starting Smart, Building the Business and th ed. Linda Pinson and Jerry Jinnett. Denver: Upstart Securing Your Company’s Future, 4

    Publishing Co., 1999

Business Plans that Win $$ - Stanley Rich and David E. Gumpert. New York: Harper & Row, 1987

Bar and Tavern Management

    The Upstart Guide to Owning & Managing a Bar or Tavern Roy S. Alonzo. Chicago: Upstart Publishing, 1995

    The Bartender’s Companion: A Complete Drink Recipe Guide Robert Plotkin. Tucson, AZ: P.S.D. Pub., 1997

    Design Spirits: Bars, Brewpubs & Techno Clubs Gail Bellamy. Glen Cove, NY: PBC International, 1995

Bar Excellence: Designs for Pubs & Clubs Christy Casamassima. PBC International, 1999

    Mr. Boston: Official Bartender’s and Party Guide, reissue ed. Renee Cooper and Chris Morris. Warner Books, 1994

    Beer Navigator: Pick the Perfect Beer for Every Meal Doug Hexter. New York: Fireside, 1996

    The Bar and Beverage Book: Basics of Profitable Management Costas Katsigris and Mary Porter. New York: John Wiley & Sons, 1991

Professional Beverage Management Bob Lipinski. New York: John Wiley & Sons, 1996

Who’s Buying Food & Drink: Who Spends How Much on Food At and Away From Home Marcia

    Mogelonsky. Ithaca, NY: New Strategist Pub., 1996

The Professional Guide to Bartending Robert Plotkin and Carol Ann Hermansen. Tucson, AZ:

    P.S.D. Pub. Co., 1991

The Bartender’s Bible: 1,001 Mixed Drinks & Everything You Need to Know to Set Up Your Bar

    Gary Regan. New York: HarperCollins, 1991

    10 Steps to Successful Bar & Restaurant Management Dr. Kirk Wakefield. Oxford Publishing, 1999

Frozen Drinks: With or Without the Buzz Bruce Weinstein. New York: Clarkson Potter, 1997

Food and Beverage Service to Dining Room and Banquet Management

    Stainless Steel Translations…English to Spanish for Restaurants and Commercial Kitchens Jason

    Holben. Stock Pot Publishing, 1997

    Kitchen Spanish A Quick Phrase Guide of Kitchen and Culinary Terms, 1996

Food & Beverage Service Bruce Axler. New York: John Wiley & Sons, 1990

     nd ed. Noel C. Cullen. Englewood The World of Culinary Supervision, Training, and Management, 2

    Cliffs, NJ: Prentice Hall, 1999

Profitable Menu Planning John A. Drysdale. Upper Saddle River, NJ: Prentice Hall, 1998

Foodservice Marketing for the 90’s Tom Feltenstein. New York: John Wiley & Sons, 1992

    Kids Dine Out: Attracting the Family Foodservice Market with Children’s Menus and Pint-Sized Promotions Susan Gilleran. New York: John Wiley & Sons, 1993

     ndThe Management of Service for the Restaurant Manager, 2 ed. Raymond J. Goodman. Chicago: Irwin, 1996

OSHA in the Real World: How to Maintain Workplace Safety While Keeping Your Competitive Edge

     John Hartnett. Santa Monica, CA: Merritt Pub., 1996

Managing Computers in the Hospitality Industry Michael L. Kasavana and John J. Cahill. East

    Lansing, MI: Educational Institute of the American Hotel & Motel Association, 1997

Professional Beverage Management Bob Lipinski. New York: Van Nostrand Reinhold, 1996

    Guest-Based Marketing: How to Increase Restaurant Sales Without Breaking Your Budget Bill Marvin. New York: John Wiley & Sons, 1997

From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff Bill

    Marvin, New York: John Wiley & Sons, 1994

    Restaurant Management: Customers, Operations, and Employees Robert Christie Mill. Upper Saddle River, NJ: Prentice Hall, 2000

Basic Food and Beverage Cost Control Jack E. Miller and David K. Hayes. New York: John Wiley

    & Sons, 1993

     rdSupervision in the Hospitality Industry, 3 ed. Jack E. Miller, Mary Porter and Karen Eich

    Drummond. New York: John Wiley & Sons, 1998

    National Assessment Institute Handbook for Safe Food Service Management Bryan Bax. Upper Saddle River, NJ: Prentice Hall, 1998

Marketing Hospitatlity Tom Powers. New York: John Wiley & Sons, 1997

Foodservice Profitability: A Control Approach Edward E. Sanders. Upper Saddle River, NJ:

    Prentice Hall, 1998

     thFoodservice Organizations: A Managerial and Systems Approach, 4 ed. Marian C. Spears. Englewood Cliffs, NJ: Prentice Hall, 1999

     nd ed. Anthony J. Strianese. Albany, NY: Delmar Pub., Dining Room and Banquet Management, 2

    1997

Turn the tables on Turnover: 52 Ways to Find, Hire and Keep the Best Hospitality Employees Jim

    Sullivan. Denver, CO: Pencom International, 1995

    Purchasing for Food Service Managers M. C. Warfel et al. Berkeley, CA: McCutchan Pub Corp., 1996

Food Service Management by Checklist: A Handbook of Control Techniques Herman E. Zaccarelli.

    New York: John Wiley & Sons, 1991

Foodservice and Hospitality Service

    Delivering Knock Your Socks Off Service Kristin Anderson and Ron Zemke. New York: Amacom, revised ed. 1997

Food and Beverage Service Bruce H. Axler and Carol A. Latrides. New York: John Wiley & Sons,

    1990

Keeping Customers for Life Joan Koob Cannie and Donald Caplin. New York: Amacom, reprint ed.

    1992

     thThe Waiter and Waitress Training Manual, 4 ed. Sondra J. Dahmer. New York: John Wiley & Sons, 1995

Advanced Service Techniques Joyce Nutley. New York: John Wiley & sons, 1993

Professional Restaurant Service New York: John Wiley & Sons, 1991

    Service that Sells! The Art of Profitable Hospitality Phil Roberts. Denver, CO: Pencom Press, 1991

Restaurant Design and Marketing Resources

    Hospitality Design for the Graying Generation: Meeting the Needs of a Growing Market Alfred

    Baucom. New York: John Wiley & Sons, 1996

     ndDesign and Layout of Foodservice Facilities, 2 ed. John C. Birchfield. New York: John Wiley & Sons, 1988

Restaurant 2000: Dining Design III Christy Casamas-sima. Glen Cove, NY: PBC International,

    1998

    Designing Entrances for Retail and Restaurant Spaces Nayana Currimbhoy. Gloucester, MA: Rockport Pub., 1999

    Restaurants That Work: Case Studies of the Best in the Industry Martin E. Dorf. New York: Whitney Library of Design, 1992

Restaurant Interiors (Interior Design Library) Gloucester, MA: Rockport Pub., 1998

    Design and Equipment for Restaurants and Foodservice Costas Katsigris and Chris Thomas. New York: John Wiley & Sons, 1999

Restaurant Planning, Design and Construction: A Survival Manual for Owners, Operators, and

    Developers Jeff B. Katz. New York: John Wiley & Sons, 1996

     nd ed. Restaurants, Clubs and Bars: Planning, Design, and Investment for Foodservice Facilities, 2

    Fred Lawson. Woburn, MA: Butterworth Architecture, 1995

Successful Restaurant Design Regina S. Baraban, Joseph F. Durocher. John Wiley & Sons, 2001

Restaurant Franchising

    The 2000 Franchise Annual Ted Dixon, ed. Lewiston, NY: Info Press, Inc., 2000

Fast Food & Quick Service Restaurant Franchises: The North American Directory Yorktown

    Heights, NY: Limulus, Inc., 1994

The Complete Franchise Book: What You Must Know (and Are Rarely Told) About Buying or Starting ndYour Won Franchise, 2 rev. ed. Dennis L. Foster. Rocklin, CA: Prima Publishing &

    Communications, 1993

    Franchise Opportunities Guide: Summer 2000 Washington, D.C.: International Franchise Association, 2000

International Expansion by U.S. Franchisors International Franchise Association, 1996

The Franchise Bible: How to buy a Franchise or Franchise Your Own Business Erwin Keup.

    Grants Pass, OR: The Oasis Press/PSI Research, 2000

     rdRestaurant Franchising, 3 ed. Mahmood Khan. New York: Van Nostrand Reinhold, 1999

    How to Franchise Your Business: A Quick Step-by-Step-Guide Mack O. Lewis. Babylon, NY: Pilot Industries, Inc., 1990

Franchises: Dollars & Sense: A Guide for Evaluating Franchises and Projecting Franchise Earnings

     Warren L. Lewis. Dubuque, IA: Kendall/Hunt Publishing Company, 1991

Franchising in Europe Martin Mendelsohn, ed. New York: Cassell Pub. Ltd., 1993

    Franchise Selection: Separating Fact from Fiction Raymond J. Munna. Kenner, IA: Granite Publishers, 1988

The Franchising Handbook Andrew J. Sherman, ed. New York: American Management

    Association, 1993

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