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Darrell_E_Osborn

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Darrell_E_Osborn

    Darrell E. Osborn

    11963 SW Westbury Terrace Tigard, OR 97223 ? 503.816.5503 ? darrell@darrellosborn.com

    DeVry Institute of Technology Kansas City, Core Strengths Missouri Portland State University Highly adaptable and versatile Project Management Coursework Exceptional problem-solving

    skills Proven leader and team builder Strong, effective Personal Profile communication skills Highly qualified and motivated Information Technology professional with Quality and client

    satisfaction driven 23 years of experience in all aspects of Information Technology and Detail and results oriented Software Development Management including project and software Acquire new skills and domain product management, resource management, business development knowledge quickly and and sales, client relationship management, and web development. efficiently Technologically proficient Highly productive self-starter with extensive experience and proven Effective performer under capabilities in a diverse range of business and working environments, pressure industries, governmental agencies, and numerous technical platforms. Reputation for delivering

    projects on time and within Professional Experience budgets

    SOFTWARE PRODUCT MANAGER Skills Overview 2009 Present Project ManagementCIBER, Inc. Business/Process Analysis Systems Analysis/OptimizationVancouver, WA Software Product ManagementResponsible for all aspects of development, delivery, and support for Resource Management applications and clients witin the Workforce Development vertical within Sales and Technical Support Proposal / Technical WritingCIBER’s State and Local Government Division. Managed all aspects of Content Managementdelivery, hosting, server management, software maintenance, product Sales Process/Contract roadmaps and upgrades, sales, user training, technical support, contract Managementmanagement, and financials for fifteen state Department of Labor clients. Client Relationship Management Application DevelopmentDIRECTOR OF DELIVERY 2006 - Website Development2009 Career Highlights CIBER, Inc. 97.4% SLA career compliance Vancouver, WA for all products managed Responsible for project and related Information Technology services Maintained 90% proposal win

    rate generating $8.9 Million delivery and management of the Vancouver State and Local in revenueGovernment branch office. Responsible for oversight of all project Consistently led organizations delivery related activity. Ensured projects and services completed on in product profitability and schedule budget and within targeted profit margins. Managed allocation client satisfaction Improved overall sales and of resources and budgets and served as primary point of escalation for profitability for all products project, client, financial, contractual, and project resource related issues. managed Led successful ISO9001 PROJECT MANAGER 2005 certifications for large IT 2006 organizations CIBER, Inc. Developed inventory and IV

    safety software still used in Vancouver, WA U.S. hospitalsProject Manager for ongoing development and technical support of web- Developed original software based content management applications deployed in state government used to generate Billboard Hot agencies. Developed and executed project plans for new application 100 Charts

    features and system upgrades. Managed development staff and served Education as the primary point of contact and escalation for clients and end users. Computer Science Program

    , Crowder CollegeNeosho, BUSINESS DEVELOPMENT MANAGER 2002 Missouri2005 Bachelor of Science Degree

    Computer Information Systems

    Darrell E. Osborn http://www.darrellosborn.com

    Page 1

CIBER, Inc.

     Vancouver,

    WA

    Worked with local, state, city, and Federal governmental agencies to identify business opportunities. Developed opportunity evaluation processes and made technical solution recommendations. Managed proposal development, developed pursuit and pricing strategies, Audited proposals for compliance with governmental regulations and agency-specific procurement rules and procedures. Developed and delivered client presentations, product demonstrations, contract drafts, and formal responses during proposal evaluations and the contract award process.

    INDEPENDENT CONSULTANT

     2001

    2002

    Osborn Information Services, LLC

     Tigard,

    OR

    Performed freelance website and content management related projects. Darrell E. Osborn http://www.darrellosborn.com

    Page 2

     Computer Task Group Portland, Technical Overview

     OR Operating Systems Multiple short to long-term internal and on-site consulting assignments: Microsoft Windows Apple OSX;Branch Operations Manager, CTG Portland, IOS 4OR 2000 - 2001 Windows ServerManaged all aspects of daily branch office operations and resource

    management. Led sales and pursuit activities. Worked with resource Programming Languagesrecruiters to identify, interview, and qualify new consultants and technicians. PHP;Senior Project Manager, Regence Blue Cross Portland, OR Microsoft .Net ASP2000 2001 Cold FusionManaged multiple Y2K remediation projects. Conducted training and year COBOL2000 awareness presentations. Developed remediation, bridging, and RMCOBOL/MFCOBOLautomation tools used by development teams. Established and led the team CICStasked with responding to Y2K related issues that occurred overnight during HTMLthe transition period from 1999 to 2000. Basic/UBasic;Engagement Manager, Lone Star Steel Lone Star, AppleScriptTX 2000 2001 DatabaseMIS manager for IT outsourcing engagement with 32 FTE’s at two client sites. Microsoft SQLServerManaged MIS functions including networking, telecommunications, MySQL/MySQLimanufacturing support, MRP, inventory, logistics, administrative, payroll, and Microsoft Accessaccounting. Directly managed all client and vendor relationships, purchasing,

    contracts, performance reviews, SLA, and HR for on-site CTG consultants. Content Management Systems;Development Coordinator, Mutual of Omaha Omaha, NE Sitefinity2000 2001 Expression EngineManaged development and quality assurance testing of three General Workforce InformerLedger software modules. Managed project plans for multiple development Joomla (Mambo)and Quality Assurance teams. Lead status presentations and conducted Mojo Portalinterviews, orientations, and initial performance reviews for new consultants. WordPress DotNetNuke;Account Manager, ERC Life Reinsurance Overland Park, KS

    1995-1996 OtherAssisted client management in identifying and filling resource requirements Microsoft Projectfor projects. Assisted on-site managers with consultant assignments and HR OmniPlanissues. Audited PMO reporting and conducted weekly status presentations. Photoshop/GIMP;Project Leader, Intermodal Transportation Services Parsipanny, NJ 1994 - Adobe Acrobat Yahoo!Pipes1995

    Developed and maintained project plans and developed applications for auto Personal Interests leasing related projects for GM, Nissan, Mitsubishi, Ford, BMW, and Mazda. Active Emergency Services ;Project Leader, Pharmakon Systems Overland, Park, KS Volunteer for multiple 1993 - 1994 city/county programs Certified Tier 3 Community Led multiple Physicians Order Entry and Inventory systems. Coded and Emergency Response Team member tested software and physical safety protocols for IV drug orders. y (named Tigard CERT Volunteer ;Software Engineer, Rent-A-Center of the Year in 2008)Wichita, KS 1993 Volunteer webmaster Developed database systems to track competitor pricing and product tigardcert.orgpromotions. Developed training materials and conducted end-user training. Licensed General Amateur/GMRS Radio Operator (KF7AFR/WQBD419)PROGRAMMER/ANALYST Certified in First Aid and AED 1991 - 1993 Avid technology hobbyistPioneer Services Kansas Competitive Tournament Poker Golf, fishing, and outdoor activitiesCity, MO

     White water rafting and canoeingResponsible for development of R/M COBOL for a military credit and Open source software advocateloan management system. Performed systems design, analysis and

    network administration for accounting systems, help desk, and assisted Professional Experience with system maintenance. Performed wiring, network, and software (continued) installations for new branch offices at multiple military base locations. SENIOR CONSULTANT PROGRAMMER

     1993 - 1988 - 1991

    2001

    Darrell E. Osborn http://www.darrellosborn.com Page 2

Billboard International/BDS

Kansas City, MO

    Performed analysis and development of COBOL, DCL, and DECIntact

    applications in a DEC VAX/VMS

    mainframe environment. Responsible for development and maintenance of a suite of applications that automated the capture, track,ing, and collation of radio airplay statistics for all genres of popular music and generate key

    industry reports used by the radio and music industries and ultimately applied to generate the Hot 100 chart for Billboard Magazine.

    Darrell E. Osborn http://www.darrellosborn.com

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