Cafe Business Plan We know that writing a Cafe Business Plan is probably not something you are looking forward to and we know that buying complicated software will not make the prospect any brighter!
Therefore we have created a product that is different.
Our Cafe Business Plan is about helping you build and grow your Cafe business. It is about helping
you manage and grow your
Our business plans include
An Executive Summary for a Cafe Business Plan setting out
? Keys to Success
What start up costs you can expect for your Cafe business Examples of Products you may sell in your Cafe business Market Analysis for your Cafe business including
? What are the key issues affecting the market?
? Competition and Buying Patterns - Who will you be competing against?
? Who are your customers likely to be?
Strategy and Implementation Summary for your Cafe business How you can promote your Cafe business including
? Your Marketing Strategy
? Your Pricing Strategy
? Your Promotion Strategy
? Your Distribution Strategy
Management Summary for your Cafe business
? Are you suited to running your Cafe business? Your BUSINESSPLANNAME Strategic Plan including
? Setting out your SWOT analysis
? Financial Highlights
? Strategy Diary and timings
Writing a Cafe Business Plan is one of the most important tasks when starting or running your Cafe
It will help you
? set targets
? collate all your ideas
? plan for the future of your enterprise, and
? verify that your idea for a Cafe business is realistic and workable.
… and we will give you ideas for your Cafe business. We will add to your knowledge and help you
in areas where you need help and support your ideas in others.
The Cafe Business Plan is an essential tool in attracting funding to get started. It is a dynamic
document that should be reviewed regularly in order to monitor and measure the performance of
The benefits of writing a Cafe Business Plan
The Cafe Business Plan is principally for you and your business partners and it can help you to:
? Bring together your ideas and research into a structured format.
? Decide whether or when your business will be commercially viable.
? Clarify your business purpose to yourself and communicate it to any partners or staff.
? Predict future scenarios and pitfalls and address them before they threaten the success of
? Set out the strategy for your business, and particularly your marketing strategy.
? Set targets and objectives, including sales and financial targets, so you can monitor your
business' performance on an ongoing basis.
All our products and free gifts (other than the free web-site) are editable MSWord and MSExcel
documents; please ensure that you have the relevant programs. Our products are delivered, within
24 hours of you placing your order, by e-mail. No software or hard copies are provided due to the
prohibitive cost this would entail.
How to set up and run an Internet Cafe Business
If you want to start an Internet cafe, The first thing you are going to need is a
Business Plan. This plan enables you to obtain financing, and provides the
following information: 1. Company Description 2. Product or Service 3. Market
Analysis(You need to know your market, customer needs, where they are, how to
reach them, etc.) 4. Strategy and Implementation 5. Management Team 6.
Financial Plan 7. Executive Summary The second thing is Internet Software for
managing time on the computers, and the third thing is merchant client software
unless you will be cash only. All of this software is available free. See links under
"things You'll Need" Capital investment is usually required, and usually not
obtainable through a business loan. Capital Investment can be obtained usually
through Venture Capital and Angel Investers. Again, this is were the importance
of a well done Business plan comes into play. Be prepared though to give up a
percent of your new company, and to share in the management with your
investors. That capital to infuse lifeblood into your CyberCafe comes with strings
attached. For more information on how to apply for business grants see the
A person walking around any city in the world would be sure to find an internet café somewhere. The internet café is one of the establishments made indispensable in an increasingly
interconnected world. Sometimes it leads one to wonder though: with the proliferation of wireless devices, notebook computers, mobile email, smart phones, portable digital assistants and other gadgets, what need is there for in internet café in a wireless world?
Enter an internet café and usually the first thing one notice that more than half of the clientele are playing online or network games. There are more things to do in an internet café though, than surfing the net, playing online games and checking email. An internet café may also offer other services to its clients.
The most common service offered is typing or encoding. This usually appeals to customers who are too lazy to type, or who have little no access to a computer. This service also appeals to busy people who don’t have time to type and edit their material. These customers would simply leave their work to be typed and pick it up after it is completed.
An internet café can also provide specialized or sophisticated software to be available for use by its customers. These software may be kind that the hard to find, or expensive, or utilizes a large amount of memory. An example would be the high end design software that can go for a few
thousand dollars per legal copy. The most common users of high end software in internet cafes are students who need access to the latest software for their schoolwork but can’t afford to buy them.
Another service that an internet café can offer is photo editing. The client might have a picture that can be scanned or digitally edited, fixed up, or restored. While photo editing can be done at home, it takes time to do the more difficult or complicated jobs, and people would rather pay somebody to do the job properly rather that bungle it themselves. Video editing is also another service that can be offered by the internet café, in much the same way as photo editing.
Internet cafés can also offer simple programming solutions. They can offer programs for the home offices or small business, like basic databases or inventory software. Alternatively, these clients can have their software fixed or updated by the techs in the café. The internet café may also offer program installation or software repair to pc or notebook owners.
The internet café may also offer workshops or lessons. These lessons may range from simple
familiarization with the computer to more difficult subjects. One-on-one tutorials by the café staff
may also be provided to clients who require the service.
The internet café can also offer to rent out equipment such as LCD projectors and video editing
tools to events like weddings or presentations.
Some internet cafés have amenities that make them more like meeting places or boardrooms,
where they offer videoconferencing, group discussion tables, and other facilities for meetings and
Getting A Good Location There are three important concepts in marketing: location, location and location. Location
can be a boon or a bane. An Internet café business must be located in a place easily
accessible to prospective customers. Prospective customers are basically everybody—
students doing their projects or research, gamers who’re dying to have the most superior
scores, people whose relatives or loved ones are at abroad and find it very convenient
communicating with them through chat and email and let’s not forget those who have
The first prospective location to look out for is where you’re currently residing. Look around your area—do you think it’s feasible to build one in your neighborhood? Do you
think that people in your area have habitual routines of going to an Internet café but it’s
just too far? Do you think there are gamers and would-be gamers? Do you think that
majority of people in your neighborhood would get a kick out of your Internet shop?
If your answer to all of these is yes, then go build your Internet Café shop—either right
on your garage or right beside your house. Otherwise you just have to go out and hunt for
a prospective location and prepare extra bucks for the rental fees. Most of these locations
should be highly-strategical and very much accessible by a lot of people. In other
words,they have to be heavy in “foot-traffic”. Examples are near schools and malls.
Mall rates and conditions varies depending on the mall itself. It is better if you go directly
to the mall’s general manager and inquire. Have your own letter of intent ready. Usually
they are contract-basis and always renewable.
Site Planning and Construction
At first I’ve got no idea how I want my internet cafe shop to look like. To solve this case, I went on spying to other internet shops around to gather ideas. Most of them have all
glass doors out front either sliding or push/pull mechanism. With regards to tables, some
have their tables constructed in an extended-style while some are individually constructed. Even the lazier internet cafe owners just bought themselves read-made ones which I think are more expensive. If I were you, I’ll go for the first option which is have them constructed manually. I opted for individual tables instead of the elongated style. My reason? To modify space easily and the ease of moving them around. I had them for just 800 pesos each.
A typical table is like 4-5 feet high. To check this, simply sit on a char and estimate the measurement using a ruler. Tell your carpenter or whoever is making your tables to put a simple horizontal foot-rest at the bottom. Then make sure that the keyboard and mouse would rightly fit on the flat where the future customer would lay his/her hands on to surf the cyberspace. I also recommend that you put the CPU on top of the table instead of right beside the monitor. Reason? So that the eyes of the customer won’t divert towards the CPU and won’t do anything stupid in it. They’ll just simply concentrate on the
monitor,keyboard and mouse.
As with chairs, it’s up to you if you want to start out first with monoblock chairs(I did) or you could go straight with comfortable but pricey ones.
There should be a seperate table for the cashier. Either you have it manually constructed or just buy a ready-made. As for me,I was already lazy for it so I just opted for a ready-made. It has drawers with locks where I’ll put the money and some important files. A computer should also be placed here because that’s where you or your employee sits to
manage the billing and also a printer and a scanner should also be placed right on that table. The modem and the router/switch hub should also be near this table. If they no longer fit on the table, you can just improvise by placing a small piece of plywood punched against the wall beside your table and then place your modem and router/switch hub. When a technician from your preferred Internet Service Provider(ISP) arrives and asks you where to put the modem,tell him to place it right near your table. Your floor should be covered with thick vinyl tiles—not the roll-up one that easily gets
teared. Thick vinyl tiles are not just durable. you could also mop it easily and sweep it with ease.
A good electrical wiring is essential. A good electrical bill relies on how good the wiring was set up by your chosen electrician. Plan on how many electrical outlets to put around your shop and then make sure that they are near to where your computers will be placed. It’s up to you if you want to have an airconditioner in the first place. As with me, I never
had one in my shop when I started out. I know that based from the experiences of others, airconditioners eat up most of the energy and it’s responsible of how high the electric bill is. So instead, I just had a big exhaust fan installed and some wall electricfans as well. Make sure that the switches of this appliances such as the fans should not be accessible to the customers or else,it might give them the right to turn them on and off. For the front, you should have a good signage. You should give bypassers that you are an internet cafe and how cozy it is inside. Have a panaflex with your internet cafe’s name
printed on it. Posters can help too—for example,posters of online games and computer
related images. You should also post the list of services you offer inside.Make sure that
you really lure them.You are projecting a lasting impression here.
OMPLETE WIFI HOTSPOT AND IP INTERNET BILLING SOLUTIONS C
iSurfCentral ??? Selling Internet Access ??? Starting is Easy! Hotel and Apartment Solutions ??? Printable Version (PDF)
Tourism is probably the biggest industry in the Caribbean Islands. A vast majority of tourists come from environments which heavily utilise internet services. Many people like to keep in touch via email while on holiday, or send photos to friends and family. Business visitors like to keep a close eye on their business while on vacation, running reports, accessing corporate information, emailing colleagues or even holding online meetings using web cameras and virtual meeting software. For island business this can only be good. Giving people the facility to communicate while miles away from home, makes them all the more likely to actually book their holiday, therefore increasing the number of potential visitors. If your business offers these services, you are increasing your marketability over your competitors. Soon, if you do not offer these services, you will be behind your competition, and you will be losing out on valuable revenue. iSurfCentral iSurfCentral is the internet billing and wifi hotspot product that we use. We are the exclusive authorized dealer in the Caribbean for iSurfCentral. The iSurfCentral billing system is a new IP billing product that is yet to hit the market, but already has superior capabilities. Some of these features include:
? Full radius authentication.
? Gateway access and cache controller devices.
? Pre-configured WiFi subscriber gateway devices.
? End-user web portal for customer account management.
? Client web portal for account management
o Customer Credit Card Payments
o Online SurfCard orders o Searchable Knowledge Base and FAQs
o Support Ticketing System
o User Account Enquiry System
o Full Account/User/System Status Reports
o ...and much more We install and support all iSurfCentral systems in the Caribbean area. Selling Internet Access Charging for Internet Access is a valuable revenue generator. Imagine that you run a small internet cafe with 4 internet kiosks, your 512Kbps broadband connection costs you say $60 per month, and on an average day you have 5 internet users per kiosk, each using the service for 1 hour. Assume that you charge $8 per hour and you are open 6 days a week. That is a total revenue of $4,128, and a net profit of $4,068 per month (4.3 weeks on average). If you put
aside some for maintenance, support etc, then you have a clear $3,700 per month profit! Scale these estimates up to a 200-room hotel and you are looking at a valuable revenue source. The actual impact is more than these figures represent because you are getting more visitors to your business, therefore more additional revenue (an internet user perhaps will have a coffee and something to eat while using the internet). Even when you take into account the capital outlay, you can still break even and start making profit after only a few weeks! Starting is Easy! You do not need a cafe to make this revenue from internet access. In fact any business that has a public area where customers will be can earn revenue from selling internet access. You could go the whole way and build an dedicated internet cafe with 20 computers and a WiFi Hotspot, or you could simply install a wireless hotspot in your bar or restaurant. Caribbean Systems offers complete wireless internet cafe and hotspot solutions, including the hardware, software, networking, installation, setup and training. You can choose from a complete internet cafe starter package which gives you one secure internet kiosk for customers that do not have a computer, and a hotspot for those wireless customers that do. We will provide you with pre-paid pre-printed SurfCards, and you just sell those on to your customers. We will also work alongside you and give you complete after-care and support, so that you do not ever need to involve yourself with the technical side of the service. Hotel and Apartment Solutions If you were a tourist, imagine being able to use the internet without even leaving the hotel, in fact without even leaving your room! Guest room internet access is fast becoming a worldwide standard, and if you do not offer this service soon then you will be losing out against your competition. Through our partners iSurfCentral we provide robust, scaleable and future-proof internet access billing systems for the largest requirements. We can deliver internet access to any location within your site through your existing telephone lines, gigabit wired network or using wifi/wireless technologies. We install every aspect of the system for you, guide and train your staff through the 1st level support responsibilities and manage the billing system for you. Whatever IP billing solution you need for your business, we can provide it! With over 60 years of collective experience, we will always find the best solution for any requirement. Please contact us for more information, even if you only have ideas - let us help you to decide if they are feasible or not. Basic Steps of Business Registration
1. DTI-BTRCP Registration - It is necessary to register a sole proprietorship with the
Department of Trade and Industry (DTI) and the Bureau of Trade Regulation and
Consumer Protection (BTRCP) because you will gain the exclusive right to establish and
use your business name. It also offers protection from those could take advantage of your
name. These government agencies see to it that there is no duplication in the use of
2. Barangay Clearance - The Local Government Code requires all local businesses to
register at the barangay level. This is easy to do and a minimal fee is required.
3. Registration with the Local Government - Permits and licenses required to ensure that
standards are met and that businesses comply with the specific requirements of the
Business Permit and License
Barangay Micro Business Enterprise
4. B.I.R. Registration - The Bureau of Internal Revenue (BIR) will furnish your business with its own tax identification number and the authority to print receipts, invoices, etc.
5. SSS Registration - The Social Security System offers your employees many benefits. It also benefits you, as employer, in cases of employees’ disability or death.
6. DOLE Registration - Registering with the Department of Labor and Employment (DOLE) is required for businesses with 5 or more workers.
Forecasting your sales
Developing your sales forecast isn't as hard as most people think. Think of your sales forecast as an educated guess.
Forecasting takes good working knowledge of your business, which is much more important than advanced degrees or complex mathematics. It is much more art than science.
Whether you have business training or not, don't think you aren't qualified to forecast. If you can run a business, then you can forecast its sales. Most people can guess their own business' sales better than any expert device, statistical analysis, or mathematical routine. Experience counts more than any other factor.
Break your sales down into manageable parts, and then forecast the parts. Guess your sales by line of sales, month by month, then add up the sales lines and add up the months.
The illustration gives you an example of a simple sales forecast that includes simple price and cost forecasts which are used to calculate projected sales and direct cost of sales and estimate total pound value for each category of sales.
Use Text to Explain the Forecast and Related Plans and Background Although the charts and tables are great, you still need to explain them. A complete business plan should normally include some detailed text discussion of your sales forecast, sales strategy, sales programs, and related information. Ideally, you use the text, tables, and charts in your plan to provide some visual variety and ease of use. Put the tables and charts near the text covering the related topics.
In this standard business plan text outline, the discussion of sales goes into Chapter 5.0, Strategy and Implementation. You can change that to fit whichever logic and structure you use. In practical terms, you'll probably prepare these text topics as separate items, to be gathered into the plan as it is finished.
Sales Strategy Somewhere near the sales forecast you should describe your sales strategy. Sales strategies deal with how and when to close sales prospects, how to compensate sales people, how to optimise order processing and database management, how to manoeuvre price, delivery, and conditions.
How do you sell? Do you sell through retail, wholesale, discount, mail order, phone order? Do you maintain a sales force? How are sales people trained, and how are they compensated? Don't confuse sales strategy with your marketing strategy, which goes elsewhere. Sales should close the deals that marketing opens.
Ten things to do before writing a
Before writing a business plan, it is best to undertake some research to help you develop the various sections in the plan.
1. Research All the Relevant Sections Before commencing with your business plan, make sure you understand the sections that are required, the purpose of the various sections, and the objectives of the plan. Products such as Business Plan Pro? 2005 help to ensure all sections are covered. However, if you chose to go it alone, websites like www.bplans.co.uk and www.businessplanhelp.co.uk can help you fully understand the various components required to write a compelling business plan without any obvious gaps!
2. Decide the Legal Structure While, understandably, the focus of most entrepreneurs is on their 'idea,' it is vitally important that the operational and logistical requirements are not neglected. For example, decisions regarding whether you intend to trade as a sole trader, partnership or limited company are very important. Prior to deciding, enlist the help of a local accountant or business link or research the characteristics of the different options on websites such as www.startups.co.uk. Similarly, issues such as understanding your VAT obligations, registering a Trade mark or trade name and drafting employment contracts have to be covered.
3. Manage the Numbers
Whether you like figures or not, having a thorough understanding of 'the numbers' that impact your business is a crucial component to running a successful business, particularly at the planning stage. At the outset, it will be important to understand: • Your Start-up Costs • Your Break-even point • Your funding requirements • Your cash flow forecast for the following months Free Calculators that can assist you with these calculations are available in this section of the site. It is also highly recommended that you set the business up with a basic accountancy package from the likes of QuickBooks? (www.intuit.co.uk) or Sage? (www.sage.co.uk).
4. Obtain Industry Reports Despite the unique characteristics of your business, there will be similar companies elsewhere and undertaking some market research on these will help you understand your target market a little better. Companies have been classified into various categories by the U.K. government under the Standard Industrial Classification (SIC) system; start by identifying your particular class and identifying your SIC code. This will then help you search for data on your competitors and other industry participants. Then, seek some data from sources such as Cobweb (www.cobwebinfo.com), which produces various business profiles. This will enable you to obtain an external perspective on the characteristics of similar firms in your field.
5. Research the Market
When seeking to advertise it is worth using the Key Word Assistant on www.overture.com to see which terms related to your business or service are most heavily searched. This will give you some help with headlining your adverts or securing a URL or understanding the key words you should use in Search Engine Optimization once you have a website set up. You will also be able to plug these terms into a Search Engine, which will help you identify competitors.
6. Assess Demand Levels Prudently In contrast to assessing costs, one of the most difficult things to predict is the level of demand for your
products or services. The general rule is to use conservative estimates on likely demand and to use
proxies where data is hard to come by. One should also use proxies to help even when the idea is
innovative or unique, rather than plucking figures from the air, or claiming there are no comparative
figures available. A classic example relates to a recent tourist development in London which failed
spectacularly after a short time in existence. One serious issue was that visitor numbers were far lower
than those predicted and hence revenues failed to cover the large cost base. If the owners had
researched the visitor numbers of the top attractions in the U.K. beforehand, they would have found 7. Secure a Route to Market figures that represented the upper limit of likely potential visitors. By predicting a visitor figure far in
excess of these, they badly miscalculated, and these wildly optimistic assumptions contributed to their In an increasingly competitive landscape, it is vital that the entrepreneur has researched his route to market or how ultimate downfall as costs and revenues were far out of sync. he intends to access his customer base. Most new businesses will consider a multi-channel route--however, this is not only costly but is significantly more expensive than single-channel routes, for non-established brands. Internet marketing is one attractive route, as marketing spending can be tracked carefully. Alternatively, identifying current suppliers who service a similar market niche can give some indication as to which marketing activities are most effective. Of course, this assumes the incumbent has got it right!
8. Hire the Right People
Along with financial predictions, the people entrusted with putting the plan into action will be subject to particular scrutiny by potential financiers. Regardless of the entrepreneur's/founder's skill set, he will invariably need help. While many non-core activities can be outsourced, certain functions, such as sales, will need full-time attention. You should outline the various skills required to run the business, price them into the model, and also identify any gaps and prospective candidates to fill them.
9. Clearly Define and Articulate the Customer Benefits
Many entrepreneurs fail to clearly articulate the benefits of their new venture. As a result, the term "elevator pitch" was introduced into modern lexicons as a proposed solution to this--an elevator pitch is your idea, supported by your business model, company solution, marketing strategy, and competition, all stated in the length of time it takes for a short elevator ride. This simple idea seeks to force entrepreneurs to think carefully about the language they use when describing their new venture (particularly technology ones). It is also used to remind them that they should remain customer-focused and ensure that they concentrate on describing the benefits.
10. Get a Mentor Many start-up entrepreneurs are paranoid that their idea will be taken and often behave irrationally prior to launch. Usually the idea is closely guarded and only discussed with close confidantes. However, these confidantes (often family or friends) find it difficult to pose sufficiently rigorous questions as (a) they do not want to offend or (b) lack the relevant experience or judgment to critically analyze the new venture. Hence, an idea with serious flaws which could have been rectified early on in the process can progress before the wheels come off at the most important phase. It is highly recommended that the entrepreneur engage an independent mentor or plan reviewer at an early stage. This person can help hone the idea before it is presented to financiers or bankers.
Finally, in stark contrast, some entrepreneurs take the view that the more input they can get the better, and they enter every business plan competition they can to gain independent feedback on their various ideas rather than to win the prize on offer.
Common business plan mistakes
While including the necessary items in a business plan is important, you also want to make sure you don’t commit any of the following common business plan mistakes: