TRANSPORTATION SERVICES
A Guide for Seniors: Finding the Right
Transportation Option for You
Public Provided by: Transportation _________________ “Your Organization” Older Driver Resources Street Address ________________ City, State Zip Code Specialized Transportation Phone Number
Provided by “Your Organization”
Transportation Services
Transportation Options
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If you have any questions, or would like additional copies of this booklet, please write to:
YOUR ORGANIZATION
Address
City, State Zip Code
Or Call: Phone Number
Transportation Services
Table Of Contents
True/ False Quiz ...................................1 Caregiver Considerations ...................2 Automobile ...........................................4 ; Older Driver Resources
Public Transit .................................... ?? ; Buses
; Voucher/Discount Programs
Paratransit ......................................... ?? ; ADA Transit
; Senior Transit
Private Transit ................................... ?? ; Taxis
; Chauffeur Services
; Volunteer Programs
Specialized Transit ........................... ?? ; Hospital-Based Programs
; Business Shuttles
True/False Quiz Answers ................. ?? Transportation Facts ........................ ?? Index of STPs Options ...................... ?? Information & Education .................. ?? Transportation Resources ............... ??
Transportation Services
True/False Quiz
The following 10 questions are to test your knowledge about senior transportation. Please mark each statement with a “T”–true and “F”–false.
;__ 90% of people over the age of 65 continue to drive their automobiles (have valid driver’s licenses).
；__ Dial-A-Ride programs only provide
transportation to people who are disabled. ？__ Recent research indicates most people should be able to continue driving throughout their life. ？__ Less than 5% of the population in the US uses public transportation.
，__ Every city in the US is required to provide public transit services to its residents.
！__ Volunteer drivers for individuals or organizations must report any payment for mileage to the IRS. ，__ Volunteer drivers that use their own vehicles need personal auto insurance.
(__ Adults 65+ have the highest pedestrian death rate than any age group, even children.
；__ The 85+ population will grow 30% in the United States by the year 2009.
，__ Rural communities get more than their fair share of transportation dollars.
ANSWERS FOUND ON PAGE __ (fill in page #)
1
Transportation Services
Caregiver Considerations
Whether you are looking for transportation for yourself, or you are a caregiver in search of transportation for seniors, you may want to consider the following questions before deciding on a transportation option. Then use these questions to gather more detailed information from the transportation provider you are considering.
1. What is the service area?
2. Is there a limitation on distance?
3. How much will the service cost?
4. Will insurance pay for rides provided by the
service?
5. Are there requirements to qualify for the service?
If so, what are they?
6. Is there an evaluation that must take place prior
to the first ride?
7. Is there a membership fee that must be paid
before scheduling rides with the service? 8. How far in advance must reservations be made? 9. Are rides provided in the evenings, on weekends
or on holidays?
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Transportation Services
10. Are rides provided to social as well as medical or
shopping appointments?
11. Are door-through-door, door-to-door or curb-to-
curb services provided?
12. Are rides provided to people who use
wheelchairs?
13. Do riders stay in their wheelchair, or are they
transferred to a seat during the ride?
14. Is there an escort or attendant in the vehicle with
the driver?
15. Does someone stay with me/my family member
during appointments?
16. Can a family member serve as an escort? If so,
is there an extra cost associated?
17. Will there be a wait when picked up from home?
If so, how long?
18. Will there be a wait when picked up for my return
trip? If so, how long?
19. Will the driver or attendant come into the
office/building for the return trip?
20. Will other passengers be riding? If so, what is the
maximum length of time of the ride while others
are being picked-up/dropped-off?
3
Transportation Services
Automobile
Include information about resources for older drivers
and caregivers.
Older Driver Resources
Key information of interest to the reader - literature
offered for older drivers.
; AAA Foundation for Traffic Safety
1-202-638-5944
www.aaafoundation.org
www.seniordrivers.org
; National Highway Traffic Safety Administration
1-888-327-4236
www.nhtsa.dot.gov
; GrandDriver
1-888-472-6303
www.granddriver.info
4
Transportation Services
Public Transit
Helpful information to include would be bus routes, ticket prices, eligibility requirements for discounts and vouchers.
Buses
Include key information of interest to the reader about local bus systems.
; ABC City Bus
Address
City, State Zip Code
Phone Number
Voucher/Discount Programs
Key information of interest to the reader might include discounts available, contact information and hours of operation.
; ABC Discount/Voucher Program
Address
City, State Zip Code
Phone Number
5
Transportation Services
Paratransit
Inform the reader about the difference between public transit and paratransit and include organizations that focus on seniors. Similar to public transit, information to include would be bus routes, ticket prices, eligibility requirements for discount service and membership.
ADA Transit
Helpful information might include the American’s with Disabilities Act (ADA) policy, and transportation programs for seniors with disabilities.
; ABC Paratransit
Address
City, State Zip Code
Phone Number
Senior Transit
Information to be included could be: service territory, reservations, type of vehicle, escorts, hours of operation, etc.
; Dial-A-Ride
Address
City, State Zip Code
Phone Number
6
Transportation Services
Private Transit
Information that could be gathered includes driver training and hours of operation.
Taxis
Key information of interest to the reader might be taxi
rates and their service area.
; ABC Taxi Company
Address
City, State Zip Code
Phone Number
Chauffeur Services
Key information of interest to the reader might be chauffeur rates and their service area.
; ABC Chauffeur Service
Address
City, State Zip Code
Phone Number
Volunteer Programs
Of interest to the reader might be mission statement, cost per ride, eligibility and service area.
; ABC Volunteer Transit Program
Address
City, State Zip Code
Phone Number
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