Who We Are

By Brian Greene,2014-06-28 14:37
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Who We Are ...

Who We Are:

    The Unionville Home Society is a charitable, non-profit organization formed in 1967 by local citizens who wished to see more adequate and creative provision of care made for older persons in York Region.

    Under the leadership of the Council Of Churches of Unionville, many people from the communities of Markham, Unionville, Stouffville, Thornhill, Milliken and the surrounding countryside came together and chose to build a residential home for the elderly as the Society‘s Centennial project.

    In the fall of 1970, under the leadership of the Society‘s first chairman, Keith Kennedy, Union Villa was opened. It represented the first step in fulfilling the founders‘ vision and was the result of widespread enthusiastic community support.

The Unionville Home Society currently administers various

    programs on its eighteen acre campus including:

Union Villa

    Accredited, licensed 162-bed long-term care facility.

Heritage Village

    92 Affordable rental bungalows for seniors aged 60 or older.

Wyndham Gardens

    122 Independent Living lease-for-life apartments for persons 55

    years of age and older

Heritage Center

    A multi-purpose centre serving the community

Home and Community Services

    A 24-hour, 7 day a week service for people who need help at home in order to remain independent. It is a combination of outreach services, supportive housing and volunteer support.

UHS Foundation

    The foundation supports the work of the UHS and its divisions.

UHS Membership

    Membership in the UHS represents a broad cross section of the community and is open to anyone who supports the purpose of the UHS. Members have voting privileges at the Annual Meeting.

Union Villa is a Home where:

    Individual needs, interests and preferences direct personal and home-based decisions for care and service;

    ? Quality care and service are the focus;

    ? Family is an essential part of life and a partner in care and service;

    ? Trained staff offers assistance with skill and kindness;

    ? People who live here are safe and free to spend time in many interesting places;

    ? There are comfortable places to spend time with people or in solitude, such as the living rooms,

    the home kitchen, the dining room, the chapel and the gardens;

    ? Professional nursing and medical care is available around the clock;

    ? There is a dedication to meeting the needs of all who live here.

Mission, Vision and Values

Our Mission

    The Unionville Home Society is a non-denominational charitable organization operating in a campus environment dedicated to providing a continuum of quality care and services including housing and long-term care for older adults living in York Region.

     The organization promotes wellness, independence, quality of life and self-determination of the individual within a caring community.

Our Vision

    The Unionville Home Society aspires to be a recognized leader and community partner in providing an innovative continuum of exemplary care and services that are accessible to older adults and respond to the community‘s changing requirements and expectations.

Our Values

The values of the Unionville Home Society are the following:

    Integrity Professionalism Excellence

    Respect Creativity Caring

    These values are subscribed to and supported by Board and staff members and will guide the organization‘s interactions with its residents, their families, external organizations, and members of the


What To Expect

    Upon admission, the Admissions Coordinator will escort you to your Resident Home area and introduce you to staff and help you settle in your new room. The Unit Supervisor will ask you questions about your health care needs and will review your medications with you. The doctor will be called in order to confirm your medication dosages, after which they will be ordered through our pharmacy. Our Dietitian will review your nutritional needs with you.

    Union Villa has five Resident Home Areas. Each Home area is distinct and the largest area has 36 residents. There are 2 dining areas the Main Dining Room services the Home areas on the Main

    floor as well as the Harmony unit on the second floor. The Clearview Unit has its own dining area to serve those residents who are living in the secured environment. There are 3 main lounges, a large auditorium and a chapel.


    Feel free to bring in a favourite chair, lamp, plant,

    afghan and collection of photographs to make the

    room more homey, personal and comfortable. You

    may wish to decorate with a bedspread, although one

    is provided. Please consult with maintenance staff

    before hanging pictures or rearranging furniture. We‘d

    be happy to have someone assist you with these tasks.


    We have provided televisions in resident lounges on all floors. If you wish your own television, there is a cable connection available for each resident, at an additional monthly charge. TV sets should have earphone jacks since we expect our residents to respect the rights of the others living in the Home area.


    There is a telephone available for the use of visitors, residents and family members located beside the Corporate Office. Upon admission, the family notifies Bell Canada of the room number and position in the room and within 2 business days, service is connected. The family/resident supplies the telephone and any expenses are the responsibility of the resident/Substitute Decision Maker.


    An inventory will be taken of the clothing that you bring and your clothes will be placed in a clear plastic bag for labeling. Should you have glasses or dentures, they will also be labeled.

Contract and Cost:

    An admission contract must be signed within one week of admission. You will also be expected to pay for the first month of accommodation on your admission day, so please bring your chequebook. The Admissions Coordinator will go over this contract with you to make sure your questions are answered. She will also help you to apply for accommodation subsidies if you are paying for a ward accommodation and if you are eligible.

What To Bring

    Union Villa is your Home and so we encourage you to be comfortable. General laundry services are provided here on the premises. Please ensure that all clothing is machine washable. An adequate supply of clothing is essential. Permanent press clothing is preferred. Woolens or fine fabrics will not withstand our laundry system.

    All clothing and belongings must be clearly labeled. Union Villa can label the clothing for you at no extra charge.

    If resident is able/allowed to go outside, please include minimal outdoor clothing, i.e. hat, coat, boots, and gloves.

Based on our experience, we‘ve drawn up a suggested clothing list:

    ? Housecoat or dressing gown

    ? Slippers with non-slip soles

    ? Shoes

    ? Six to eight pairs of socks, no tight elastic at the top

    ? Six changes of underwear (and bras, slips for women)

    ? Nightgowns or pajamas (4 or 5)

    ? 2 sweaters

    ? Six pairs of pants and/or jogging suits

    ? Electric Razor (for men)

    ? Six blouses or shirts

    ? Glasses, hearing aide, dentures must be marked with name

    ? Hats (sun hat and winter hat)

Directing your own Care.

    When a resident moves into the facility, a nursing and medical assessment is conducted. With input from the resident and family, a plan of care is then developed. Within the first six weeks after admission, a family conference is held for each resident. This is a meeting lasting approximately 20-30 minutes and is an excellent opportunity to share information in an informal setting, at a scheduled time, with all departments represented. Of course, the resident is encouraged to attend if he or she desires and if it is appropriate.

How often is the Care Conference held?

    A Care Conference will take place 4-6 weeks after admission and annually thereafter. Additional meetings may be scheduled if desired by the resident, family member or the care team.

Who will be there?

    The Physician reviews your medical condition, address any medical concerns and reviews medications related to prescribed treatment.

    The Unit Supervisor reviews changes in care requirements since the last review (e.g. appetite, skin condition or continence).

    The Personal Support Worker reviews the daily care needs and how the resident is responding.

    The Dietitian/Food Service Manager discusses your diet and any changes in weight, and reviews your file to ensure that likes and dislikes are noted.

    The Recreation Therapist reviews your current involvement in programs and sets goals related to future recreational involvement.

    The Admissions Coordinator reviews any emotional needs or issues, as well as providing you with any necessary follow-up calls relating to the conference

The Family/Resident:

    This is your opportunity to provide us with information about your life prior to coming to Union Villa. You may also raise any questions or concerns that you may have regarding the "Health Care Guidelines" or any other issues that you would like to discuss.

    Either before or after the meeting, the doctor will discuss your wishes regarding resuscitation and any direction you may have concerning this topic.

    We look forward to seeing you and your family at these meetings. If you have any questions, please contact the Nurse Manager, Director of Long Term Care or the Admissions Coordinator.


    Visitors are a very important part of the resident‘s life and we welcome family and friends to visit as often as possible and to stay as long as possible. Accordingly, we practice an open hours visiting policy with consideration for the comfort and schedule of all residents. It is suggested that visitors who plan to visit after 8:30 pm call us and advise the charge nurse of their plans as the doors may be locked after this time.

    When visiting residents in their room, keep in mind the ―noise‖ element may be disturbing to other residents. Facility staff reserves the right to ask visitors to leave the room while treatment is being given to the resident.

Tips for Visiting Residents in a Long Term Care Facility

    Keep visits short and at a time when your loved one is functioning best. A few short visits are much more pleasant than a long one. Set a time period for your visit, rather than waiting until your loved one is tired and agitated. Morning is usually better than evening.

Bring in a thermos of juice or tea and some cookies or fruit and have a ―picnic‖ in a quiet place.

    Keep the conversation light. The stimulation of a few funny stories and a smile goes a long way to making a visit enjoyable. Reminisce about the early years of the resident‘s life-bring in photo albums. If

    the resident only wants to talk about going home, find out what he or she remembers of home and continue the conversation based on these memories. Perhaps he or she wants to be reassured that home did exist and that the remaining memories are valid.

If there is a cognitive impairment, it is easier for them to

    understand you if you use short, simple sentences and speak

    clearly and slowly. You may need to repeat your words.

    Just as they cannot be hurried when walking, they shouldn‘t

    be hurried in their thoughts.

Children and pets are very welcome.

For a variety, try a visit at mealtime. Call the facility in advance to arrange

    a meal with the resident.

Read recent letters, cards and newspapers to the resident or help the

    resident write a letter or note.

Manicure the resident‘s fingernails, give a back rub or assist with grooming.

    What’s a Good Present?

You may be wondering what to give that special loved one. Here are a few suggestions:

    ? Toiletries

    ? Greeting cards

    ? Costume jewellery

    ? Washable housecoat or sweater

    ? Slippers

    ? Jogging suits

    ? Framed photos, large calendars, washable comforter, television, radio, lap blanket

    ? Candies and cookies, if allowed, but they must be stored in an airtight container

    ? Anna Russell Spa Gift Certificate on-site Spa program offers bathing and a wide range of

    personal care services.

    Whatever you choose, please keep safety in mind and also clearly identify all gifts with the resident‘s name prior to bringing them. If in doubt, or help is needed, please speak to the Unit Supervisor.

    Costs & Services

    The basic rate (which is prescribed by the provincial government) provides you with most of your day-

    to-day needs. The following list reflects what is available to each Union Villa resident as part of the

    standard fee:

? Nursing and personal care on a 24-hour basis, including: care

    given by or under the supervision of a Registered Nurse or a

    Registered Practical nurse, the administration of medication and

    assistance with activities of daily living.

? On-site medical care provided by a physician who makes regular

    visits to the facility. Note: residents may continue to have their

    personal physician provide care for them at Union Villa. These

    physicians will be expected to meet the standards and criteria for

    attending physicians and sign an attending physician‘s agreement.

? Medical supplies and nursing equipment necessary for the

    provision of medical, nursing and personal care and activities of

    daily living

    ? Supplies and equipment for personal hygiene and grooming, including: skin care lotions and powders, shampoos, soap, deodorant, toothpaste, toothbrushes, denture cups and cleansers, toilet tissue, facial tissue, hair brushes, combs, razors/shavers, shaving cream, feminine hygiene products.

    ? Rehabilitation services, including some supplies and


? Meal service and meals, including three meals daily,

    snacks between meals and at bedtime, special and

    therapeutic diets, dietary supplements and devices

    enabling residents to feed themselves.

? Social, recreational and physical activities and

    programs, including appropriate supplies and


    ? Laundry, including labeling, machine washing, and drying of personal clothing.

    ? Bedding and linen, including firm, comfortable mattresses with waterproof covers, pillows, bed linen, washcloths and towels.

    ? Bedroom furnishings such as beds, adjustable bed rails, bedside tables, comfortable easy chairs, and, where a resident is confined to bed, a bed with adjustable head and foot.

    ? Standard accommodation and an option to upgrade to preferred accommodation.

? The cleaning and upkeep of accommodation.

? Equipment for the general use of residents including

    wheelchairs, and geriatric chairs, canes, walkers, toilet aids and other self-help aids for activities of daily living. Other items may be provided at an extra cost to the resident.

    ? The facility provides a non-interest bearing bank account in which it deposits all money entrusted to its care by the resident or the residents' trustee. We recommend that residents use this service rather than keeping large sums of money on their person.

? All other services required under the Long-Term Care


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