DOC

UNIT TITLE

By Maria Brown,2014-06-28 14:30
8 views 0
UNIT TITLE ...

    TRAINING

     REGULATIONS

     BEAUTY CARE NC III

    HEALTH, SOCIAL AND OTHER COMMUNITY

     DEVELOPMENT SERVICES SECTOR

     TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY East Service Road, South Superhighway, Taguig City, Metro Manila

    TABLE OF CONTENTS

     Page

SECTION 1 BEAUTY CARE NC III QUALIFICATION 1

SECTION 2 COMPETENCY STANDARDS 2-51

    ? Basic Competencies 2 - 21

    ? Common Competencies 22 - 36

    ? Core Competencies 37 - 51

SECTION 3 TRAINING STANDARDS 52-61

     3.1 Curriculum Design 52-55

     3.2 Training Delivery 56

     3.3 Trainee Entry Requirements 57

     3.4 List of Tools, Equipment and Materials 58-60

     3.5 Training Facilities 60

     3.6 Trainer’s Qualification 61

     3.7 Institutional Assessment 61

SECTION 4 NATIONAL ASSESSMENT AND CERTIFICATION 62

     ARRANGEMENTS

COMPETENCY MAP 63

    TRAINING REGULATIONS FOR BEAUTY CARE NC III

SECTION 1 BEAUTY CARE NC III QUALIFICATION

The BEAUTY CARE NC III Qualification consists of competencies that a person

    must achieve to perform temporary hair removal activity, perform body bleach and

    perform creative nail design.

The Units of Competency comprising this Qualification include the following:

    UNIT CODE BASIC COMPETENCIES 500311109 Lead workplace communication

    500311110 Lead small teams

    500311111 Develop and practice negotiation skills 500311112 Solve problems related to work activities 500311113 Use mathematical concepts and techniques 500311114 Use relevant technologies

    UNIT CODE COMMON COMPETENCIES HCS515201 Maintain an effective relationship with clients/customers HCS515202 Manage own performance

    HCS515204 Apply quality standards

    HCS515205 Maintain a safe, clean and efficient work environment

    UNIT CODE CORE COMPETENCIES HCS515309 Perform temporary hair removal activity HCS515310 Perform body bleach

    HCS515311 Perform creative nail design

A person who has achieved this Qualification is competent to be:

    ? Senior Beautician

____________________________________________________________________________________________________________ 1 TR Beauty Care NC III Promulgated August 2005

SECTION 2 COMPETENCY STANDARDS

     This section gives the details of the contents of the basic, common and core

    units of competency required in BEAUTY CARE NC III.

    BASIC COMPETENCIES

UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION

UNIT CODE : 500311109

     UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes

    required to lead in the dissemination and discussion of

    ideas, information and issues in the workplace.

    PERFORMANCE CRITERIA ELEMENT Italicized terms are elaborated in the Range of Variables 1. Communicate 1.1. Appropriate communication method is selected

    information about 1.2. Multiple operations involving several topics areas workplace processes are communicated accordingly

    1.3. Questions are used to gain extra information

    1.4. Correct sources of information are identified

    1.5. Information is selected and organized correctly

    1.6. Verbal and written reporting is undertaken when

    required

    1.7. Communication skills are maintained in all

    situations

    2. Lead workplace 2.1. Response to workplace issues are sought

    discussions 2.2. Response to workplace issues are provided

    immediately

    2.3. Constructive contributions are made to

    workplace discussions on such issues as

    production, quality and safety

    2.4. Goals/objectives and action plan undertaken in

    the workplace are communicated 3. Identify and 3.1. Issues and problems are identified as they arise

    communicate issues 3.2. Information regarding problems and issues are arising in the workplace organized coherently to ensure clear and

    effective communication

    3.3. Dialogue is initiated with appropriate personnel

    3.4. Communication problems and issues are raised

    as they arise

    ____________________________________________________________________________________________________________ 2 TR Beauty Care NC III Promulgated August 2005

RANGE OF VARIABLES

    VARIABLE RANGE 1. Methods of 1.1. Non-verbal gestures communication

    1.2. Verbal

    1.3. Face to face

    1.4. Two-way radio

    1.5. Speaking to groups

    1.6. Using telephone

    1.7. Written

    1.8. Internet

____________________________________________________________________________________________________________ 3 TR Beauty Care NC III Promulgated August 2005

    EVIDENCE GUIDE

    Assessment requires evidence that the candidate: 1. Critical aspects of

    Competency 1.1. Dealt with a range of communication/information at

    one time

    1.2. Made constructive contributions in workplace issues

    1.3. Sought workplace issues effectively

    1.4. Responded to workplace issues promptly

    1.5. Presented information clearly and effectively written

    form

    1.6. Used appropriate sources of information

    1.7. Asked appropriate questions

    1.8. Provided accurate information

    2. Underpinning 2.1. Organization requirements for written and electronic

    knowledge communication methods

    2.2. Effective verbal communication methods

    3.1. Organize information 3. Underpinning

    Skills 3.2. Understand and convey intended meaning

    3.3. Participate in variety of workplace discussions

    3.4. Comply with organization requirements for the use

    of written and electronic communication methods

    The following resources MUST be provided: 4. Resource

    Implications 4.1. Variety of Information

    4.2. Communication tools

    4.3. Simulated workplace

    Competency may be assessed through: 5. Methods of

    Assessment 5.1. Competency in this unit must be assessed through

    5.2. Direct Observation

    5.3. Interview

    6. Context for 6.1. Competency may be assessed in the workplace or in

    Assessment simulated workplace environment

    6.2. Assessment shall be observed while task are being

    undertaken whether individually or in-group

    ____________________________________________________________________________________________________________ 4 TR Beauty Care NC III Promulgated August 2005

UNIT OF COMPETENCY : LEAD SMALL TEAMS

UNIT CODE : 500311110

UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes to

    lead small teams including setting and maintaining

    team and individual performance standards.

    PERFORMANCE CRITERIA ELEMENT Italicized terms are elaborated in the Range of Variables

    1.1. Work requirements are identified and 1. Provide team

    presented to team members leadership

    1.2. Reasons for instructions and requirements are

    communicated to team members

    1.3. Team members’ queries and concerns are

    recognized, discussed and dealt with 2. Assign responsibilities 2.1. Duties, and responsibilities are allocated

    having regard to the skills, knowledge and

    aptitude required to properly undertake the

    assigned task and according to company

    policy

    2.2. Duties are allocated having regard to individual

    preference, domestic and personal

    considerations, whenever possible 3. Set performance 3.1. Performance expectations are established

    expectations for team based on client needs and according to

    members assignment requirements

    3.2. Performance expectations are based on

    individual team members duties and area of

    responsibility

    3.3. Performance expectations are discussed and

    disseminated to individual team members

____________________________________________________________________________________________________________ 5 TR Beauty Care NC III Promulgated August 2005

    PERFORMANCE CRITERIA

    ELEMENT Italicized terms are elaborated in the

    Range of Variables

    4. Supervised team 4.1. Monitoring of performance takes place

    performance against defined performance criteria and/or

    assignment instructions and corrective action

    taken if required

    4.2. Team members are provided with feedback,

    positive support and advice on strategies to

    overcome any deficiencies 4.3. Performance issues which cannot be rectified

    or addressed within the team are referenced to

    appropriate personnel according to employer

    policy

    4.4. Team members are kept informed of any

    changes in the priority allocated to assignments

    or tasks which might impact on client/customer

    needs and satisfaction

    4.5. Team operations are monitored to ensure that

    employer/client needs and requirements are

    met

    4.6. Follow-up communication is provided on all

    issues affecting the team 4.7. All relevant documentation is completed in

    accordance with company procedures

    ____________________________________________________________________________________________________________ 6 TR Beauty Care NC III Promulgated August 2005

RANGE OF VARIABLES

    VARIABLE RANGE 1. Work requirements 1.1. Client Profile

    1.2. Assignment instructions 2. Team member’s concerns 2.1. Roster/shift details 3. Monitor performance 3.1. Formal process

    3.2. Informal process 4. Feedback 4.1. Formal process

    4.2. Informal process 5. Performance issues 5.1. Work output

    5.2. Work quality

    5.3. Team participation

    5.4. Compliance with workplace protocols

    5.5. Safety

    5.6. Customer service

____________________________________________________________________________________________________________ 7 TR Beauty Care NC III Promulgated August 2005

EVIDENCE GUIDE

    1. Critical aspects of Assessment requires evidence that the candidate: Competency 1.1. Maintained or improved individuals and/or team

    performance given a variety of possible scenario

    1.2. Assessed and monitored team and individual

    performance against set criteria

    1.3. Represented concerns of a team and individual to next

    level of management or appropriate specialist and to

    negotiate on their behalf

    1.4. Allocated duties and responsibilities, having regard to

    individual’s knowledge, skills and aptitude and the needs

    of the tasks to be performed

    1.5. Set and communicated performance expectations for a

    range of tasks and duties within the team and provided

    feedback to team members

    2. Underpinning 2.1. Company policies and procedures Knowledge 2.2. Relevant legal requirements

    2.3. How performance expectations are set

    2.4. Methods of Monitoring Performance

    2.5. Client expectations

    2.6. Team member’s duties and responsibilities 3. Underpinning 3.1. Communication skills required for leading teams Skills 3.2. Informal performance counseling skills

    3.3. Team building skills

    3.4. Negotiating skills

    The following resources MUST be provided: 4. Resource

    Implications 4.1. Access to relevant workplace or appropriately simulated

    environment where assessment can take place

    4.2. Materials relevant to the proposed activity or task 5. Methods of Competency may be assessed through: Assessment 5.1. Direct observations of work activities of the individual

    member in relation to the work activities of the group

    5.2. Observation of simulation and/or role play involving the

    participation of individual member to the attainment of

    organizational goal

    5.3. Case studies and scenarios as a basis for discussion of

    issues and strategies in teamwork 6. Context for 6.1. Competency assessment may occur in workplace or any Assessment appropriately simulated environment

    6.2. Assessment shall be observed while task are being

    undertaken whether individually or in-group ____________________________________________________________________________________________________________ 8 TR Beauty Care NC III Promulgated August 2005

Report this document

For any questions or suggestions please email
cust-service@docsford.com