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DOG - N - SUDS PET GROOMING & SCHOOL

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DOG - N - SUDS PET GROOMING & SCHOOL ...

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 5892

    CERTIFICATE NO. 05-09-1764T

    INTRODUCTION

My decision to open a dog grooming school was made because I felt offering a better learning

    environment with more hands on experience was a necessity. Students will not just be practicing on

    given dogs, they will be able to observe all aspects of the dog grooming business as they become part

    of the world of dog grooming.

Thank you for your interest in our dog grooming school program. Please allow me to tell you a little bit

    about myself.

My name is Phyllis McDonald and I have lived in Medina, Ohio all of my adult life. My husband Bill and

    my children share our lives with five bullmastiffs and two cavalier king charles spaniels.

“My daughter and I went to her school and we have absolute, total confidence that we are prepared to

    start our own successful dog grooming business.”

I own Dog - N - Suds Pet Grooming and my business has grown every year. I have personally

    GROOMED OVER 10,000 DOGS.

My most fervent desire is that my students will feel confident in starting their own business or joining an

    existing business at the completion of this program.

During this program students will be taught many aspects of dog grooming including: animal treatment

    and safety, how to use clippers and scissors, dematting and styling, customer service, and investment

    start up costs.

My students and I will have fun as we make our groomed dogs beautiful and our clients happy while

    enjoying the humane and profitable world of dog grooming.

“Since she takes no more than three (3) students at a time, we were all given good training and

    received a lot of close hands on attention.”

When you choose to enroll in our program please fill out the enrollment agreement on page 6 of the

    catalog along with the $300.00 registration fee. Please read and sign pages 6, 7, and 8 and return

    these pages along with the registration fee to our school and you are ready to start.

I'll be happy to assist you in any way.

Sincerely,

    Phyllis McDonald

    Owner/ Instructor

     1 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 - 5892

    CERTIFICATE NO. 05-09-1764T

    TABLE OF CONTENTS

School Calendar ……………..……………………………………………………………………… 3

    Entrance Requirements ………………….…………………..…………………………………...… 3

    Program Description .…………..……..……………..…………………………………………….… 3

    Student Conduct …...………………..……..…….………………………………………………..… 4

    Rules ……………..……………………….…………………………………………………………… 4

    Course Goals ……..…………………………………………………………………………………… 4

    Course Information ……………………..…………………………………………………………… 5

    Program Requirements ……………………………………………………………………………… 5

    Cancellation Policy ...…………...…………………………………………………………………… 6

    Grievance Procedure ..……………………………………………………………………………… 6

    Certification ……………...……………….…………………………………………………………… 6

    Contractual Agreement .…………………………………………………………………………… 7

    Student Survey …...………………..……………………………………………………………… 8

    Specific Program Objective ………………………………………………………………………… 9

    Application For Certification ……………………………………………………………………… 10

    Attendance And Progress ………………………………………………………………………… 11

    Course Description ………………………………………………………………………………… 12

    Testimonials ………………………………………………………………………..…………..… 13-14

    2 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 5892

    SCHOOL CALENDAR

We do not utilize the conventional academic school calendar. School is based on students'

    individual needs. Hours will be scheduled based on the dogs' availability and students' ability

    to schedule clock hours. Dog - N - Suds will work with each student to compose class hours

    that work for the student.

If a student is unable to attend class it is the student's obligation to let the school know as

    soon as possible because scheduled dogs may need to be cancelled. Weather may be an

    important factor and class may need to be cancelled. The safety of our clients, their animals,

    and the students must be of primary concern.

Dog - N - Suds will observe the following holidays: New Years Day, Memorial Day, July 4th,

    Labor Day Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve

    ENTRANCE REQUIREMENTS

    ? Applicant must be 18 years of age or older.

    ? Applicant must attend class when scheduled and be on time.

    ? Applicant must be drug free. Applicant must be clean, neat, and dressed appropriately

    for work which includes closed toe shoes, no exposed undergarments, and no

    attachments that could be dangerous.

    ? Applicant must be paid in full prior to start of class.

    PROGRAM DESCRIPTION

Course includes 80 hours of training which includes the following breakdown:

    4 hours of theory

    4 hours of observation

    8 hours of classroom instruction

    64 hours of hands on grooming

    ? Course is designed to teach all grooming techniques.

    ? Course will teach students what equipment is needed to start a grooming business.

    ? Student will learn how to register their name with the Secretary of State.

    ? You will learn how to schedule a working day.

    ? We will train the student on how to answer the phone and answer clients' questions.

    ? Grooming of various breeds of dogs will be taught to each student.

    ? How, where, and when to advertise will be discussed.

    ? Tips for helping your client with their pets will be taught.

    3 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 - 5892

    CERTIFICATE NO. 05-09-1764T

    STUDENT CONDUCT

    Student Conduct and Conditions for Dismissal : Students are expected to act in a professional manner toward the instructor, the client, and the

    dogs being groomed.

    The following may result in disciplinary action , including suspension or dismissal:

    ? any cruelty to our animals.

    ? any use of drugs or alcohol during or before class.

    ? any inappropriate conduct towards clients.

    ? any theft or deliberate destruction of school property.

    ? any physical aggression towards clients, instructor or other students.

    RULES

1. Absolutely no animal cruelty.

    2. No physical contact with any other persons in a malicious or sexual manner.

    3. No foul language.

    4. No theft or destruction of property.

    5. No weapons are to be brought on site.

    6. Student is to attend class alone.

    7. A student may bring a dog to class to be groomed if so desired. If so, the student is

    responsible for that dog including; up to date shots, behavior management, and safety of the

    animal.

    COURSE GOALS

It is the goal of Dog - N Suds to help students groom pet dogs to their clients complete

    satisfaction and have satisfied return customers.

    Further it is our goal to help students understand the skills necessary to work for another

    groomer, veterinarian, or kennel.

    Finally, if students want to open their own business we will assist them.

    A job placement letter of recommendation is available for all students who complete the

    program.

    A job employment board is placed at the groom shop with a list of available grooming positions.

    4 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 - 5892

    CERTIFICATE NO. 05-09-1764T

    COURSE INFORMATION

DOGS

    How to read a dog's mood and know when to quit grooming.

    Tips on managing dogs with humane techniques.

    How to let the client know the dog could not be groomed.

    How to politely inform client of health issues that may need additional attention.

    First aid and what to do in the event of an accident.

    How to tell the client if the animal is injured.

    How to resolve a conflict if the owner is unhappy with the groom.

    How to talk to the client to insure you understand how they want their dog groomed.

    How to set pricing and how to answer the phone.

    Grooming of all breeds available.

    How to clean ears and when to suspect ear infections.

    How to decide what would look good on designer dogs and other mixes.

    How to demat and when not to demat.

    How to hand scissor.

    How to style a face and what style face goes on what dog.

    How to cut nails and stop bleeding if it occurs. How to give a good bath.

    Techniques to blow dry a dog and get done faster.

    Ideas on how to calm an upset dog.

    Ideas on how to trim problem areas.

    How to keep dogs from being injured during a groom.

    How to determine size and layout of your shop.

    CATS

    Cats require different strategies.

    How to shave down a cat.

    The difference between restraining a cat and a dog.

    Difference between grooming cats and dogs.

    Dangers of grooming cats.

    What type of shampoo to use on cats.

    PROGRAM REQUIREMENTS

Student is required to fulfill all of the designated hours of this program to receive the

    certificate.

    Any re-entrance to a student who has been put on probation is at the sole discretion

    of the director.

    If student is tardy or missed a class, contact the director to schedule make-up time date.

    5 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 5892

    CERTIFICATE NO. 05-09-1764T

    CANCELLATION POLICY

Student may cancel within five (5) calendar days after signature of contract.

    Student who wishes to cancel must have a written request for cancellation.

    After five (5) calendar days from the day the agreement was signed the student will receive a

    full refund of all fees paid with the exception of the registration fee.

    The last day that the student attends class will be considered as the withdrawal date for

    calculations for refund.

    GRIEVANCE PROCEDURE

Any student who has a grievance with the school or an instructor should first discuss the problem with

    the instructor or school director. If a resolution is not reached, the student should make a written

    complaint and submit it to the school director asking for a written response. When a satisfactory

    resolution of the problem is not obtained, the student may contact the Ohio State Board of Career

    Colleges and Schools, 35 East Gay Street , Suite 403, Columbus, Ohio 43215, (614)466-2752; toll

    free(877)275-4219.

    CERTIFICATION

You will receive a certificate upon completion of this course. This program can be completed in

    as little as two (2) weeks depending on the individual students outside schedule and/or

    determination. Requirements to obtain the certificate are as follows:

    1. Completion of all eighty (80) hours.

    2. Test scores of average or better.

    A -EXCELLENT --90% to 100%

    B -GOOD --80% to 89%

    C -AVERAGE --70% to 79%

    D -BELOW AVERAGE --65% to 69%

    F-FAILURE --64% and below

    3. Grooming of at least SIX (6) animals without teachers assistance.

    4. One three (3) page typed paper on topic of student's choice as it relates to the world of dog

    grooming.

Student Signature:___________________________________ Date:____________________

School Director Signature: ____________________________ Date:_____________________

    6 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 - 5892

    CONTRACTUAL AGREEMENT

DOG - N - SUDS PET GROOMING & SCHOOL is not responsible for any injuries including but not

    limited to: injuries from dog bites or scratches , cuts or scrapes from the grooming equipment.

    The instructor will determine when the student has completed the requirements for certification. Your

    registration fee must be paid prior to the first class.

    You must be paid in full in order to receive certification.

    If you break something you are responsible to pay for that item. This includes tools, equipment or

    property.

    This is a legal binding contract between DOG - N - SUDS PET GROOMING & SCHOOL and the

    student. By signing this contract you understand the rules and regulations offered by this school.

Student Signature:___________________________________ Date:____________________

School Director Signature: ____________________________ Date:_____________________

Thank You Very Much,

    Phyllis McDonald

    Instructor / Owner

    DOG - N - SUDS PET GROOMING & SCHOOL

    7 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 - 5892

    STUDENT SURVEY

Name of Person Administering Survey:

    Name of Instructor: Date of Survey:

    Student Name (optional):

    Survey Instructions:

    On a scale of 1 to 5, 5 meaning you are "completely satisfied" and 1 meaning you are "completely

    dissatisfied", place an " X " that indicates your degree of satisfaction with each of the following items.

    Check N/A if the item is not applicable or if you lack knowledge that item.

     5 4 3 2 1 N/A

     THE ABILITY OF THE INSTRUCTOR

     Instructor made the course interesting

     Instructor made the course understandable

     Instructor was well organized

     Instructor motivated the students

     Instructor made class discussions easy

     Instructor used examples and demonstrations

     Instructor used varied teaching approaches

     Instructor encouraged students to think on their own

     Instructor summarized the overall class

     PERSONAL QUALITIES OF THE INSTRUCTOR

     Instructor was sensitive to student needs

     Instructor has a sense of humor

     Instructor was fair to all students

     Instructor has a good voice and speech

     Instructor has good appearance

     PHYSICAL ASPECTS OF THE GROOM SHOP

     Equipment is in good condition

     Enough equipment was made available

     Groom shop was clean and attractive

     Groom shop was well ventilated and comfortable

     Groom shop has enough space for the student Would you recommend this course to a friend? ? Yes ? No

    Would you recommend this instructor to friend? ? Yes ? No

Your comments (please print):

    8 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

    643 W. Liberty Street

    Medina, Ohio 44256

    Groom Shop 330 - 722 - 5051

    Cell Phone 330 - 416 - 5892

    CERTIFICATE NO. 05-09-1764T

    SPECIFIC PROGRAM OBJECTIVE

    Upon receiving a certificate from Dog - N - Suds Pet Grooming & School the student will be

    able to:

    ? groom various breeds of dogs

    ? groom cats

    ? demat in an efficient manner

    ? clean ears and look for ear infections

    ? work on designer dogs

    ? determine the best cut for each different breed

    ? blow dry a dog in a quick, efficient manner

    ? calm an upset dog

    ? groom a dog and avoid injuries

    ? work well with clients

    ? understand when an owner should remain with dog during groom

    ? resolve conflicts with owners

    ? figure the size required for a groom shop

    ? work with the State of Ohio to obtain certification

    9 6/28/10

    STATE OF OHIO

    BOARD OF CAREER COLLEGES AND SCHOOLS

    35 EAST GAY STREET, SUITE 403

    COLUMBUS, OHIO 43215

    614 - 466 - 2752

    CERTIFICATE NO. 05-09-1764T

APPLICATION FOR CERTIFICATE LEVEL PROGRAM

    NAME OF SCHOOL: DOG - N - SUDS PET GROOMING & SCHOOL

    ADDRESS OF SCHOOL: 643 W. LIBERTY STREET, MEDINA, OHIO 44256

    NAME OF DIRECTOR / INSTRUCTOR: PHYLLIS McDONALD

    NAME OF STUDENT:__________________________________________

    DATE OF STUDENT APPLICATION:______________________________

    TITLE OF PROGRAM: ALL ABOUT DOG GROOMING

    LENGTH OF PROGRAM: 80 HOURS

    10 6/28/10

    DOG - N - SUDS PET GROOMING & SCHOOL

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