SSHL Training Manual
Compiled by Greg Ferguson,
Barbara Henderson, ShinJoung Yeo
Revised June 2006
Table of Contents
University of California ----------------------------------------------------------------------------------------2-3
Library support of the University’s mission
University of California San Diego ------------------------------------------------------------------------ 3-4
Highlights of UCSD information and services
UCSD Library ---------------------------------------------------------------------------------------------------- 5-14
Library Organization Chart
Library Strategic Planning 2002-2005 Library Vision Statement
UCSD Library Departments
Electronic Bibliographic Tools
Digital Library Program
Library Hours and Location
Library Staff Directory
San Diego Area Libraries
Social Sciences and Humanities Library -------------------------------------------------------------- 14-20
SSHL Service Philosophy
Organization chart, policies and procedures, minutes from SSHL committees
Directory of SSHL
Library Floor Plan
SSHL Library Extended Hours
SSHL Off- campus storage
Policies and Procedures
Glossary of useful acronyms, abbreviations, words & phrases ------------------------------ 21-26
University of California
Welcome to the University of California. As one of over 150,000 faculty and staff, you are now part of an organization that plays a major role in our state. You'll find an overview of UC at www.universityofcalifornia.edu/aboutuc/welcome.html.
The Office of the President (UCOP) provides a website to answer your questions and tell you about your benefits, rights and responsibilities as an employee - http://atyourservice.ucop.edu/.
This is where you can find out about health, insurance, retirement and savings programs. Take some time to look at Personnel Policies and Programs particularly the Policy on Sexual Harassment and Diversity/Equal Employment Opportunity/Affirmative Action. If your position is represented by a union or if you want general information on labor relations, you'll find work-unit information and updates here.
UCSD's Social Sciences and Humanities Library (SSHL) is one of more than 100 libraries, on the 10 campuses, that support the University's teaching and research. Collectively, the UC libraries make up the largest research/academic library in the world, with over 33 million items in their holdings and significant digital collections. (http://libraries.universityofcalifornia.edu/)
Individually and collectively, the University of California libraries provide access to the world's knowledge for the UC campuses and the communities they serve. In so doing, they directly support UC's missions of teaching, research and public service.
The library supports the University mission in five fundamental ways:
1. Scholarly materials: Acquiring, managing, preserving and providing comprehensive access to scholarly materials of enduring value in all formats, subjects and languages.
2. Services for teaching and learning: Promoting the highest-quality instructional and educational outcomes through:
; Information literacy programs.
; Instructional collaboration.
; Study services and facilities.
; Integration of content with instructional technologies and new forms of teaching.
3. Scholar services: Supporting the University's leadership as a unique creator and disseminator of research by:
; Organizing disciplinary collections of cultural and scholarly materials.
; Promoting new forms of scholarly communication and publishing.
; Forging new partnerships among faculty, the UC Press, the libraries and educational
4. Collaboration: Cooperating and sharing efforts and resources to:
; Create economic efficiencies by sharing content, services and facilities across the
; Harness emerging technology in support of content and service development.
5. Public Service: Making the University's rich scholarly information sources available and usable to the people of California.
The UC Libraries work together on strategic plans and actions in support of the vision of coordinated knowledge management. See
http://libraries.universityofcalifornia.edu/planning/index.html for more information on how the
libraries are collaborating on:
; Collection management and coordination.
; Shared services and infrastructure.
; Shared facilities.
; Scholarly communication.
; Persistent access to digital information.
You can link to and learn more about the libraries on each of the 10 campuses at http://universityofcalifornia.edu/cultural/libraries.html. The campuses are: Berkeley, Davis, Irvine,
Los Angeles, Merced, Riverside, San Diego, San Francisco, Santa Barbara, and Santa Cruz. The California Digital Library (CDL) is sometimes called the 11th University library. It was designed to build the University's digital library, assist campus libraries with sharing their resources and holdings more effectively and provide leadership in applying technology to the development of library collections and services. More information including the topics of collections, services, programs and research may be found at www.cdlib.org/.
University of California, San Diego
By now, you probably have attended or are scheduled for a UCSD new-employee orientation program. This section is not intended to duplicate the orientation, but to highlight the most frequently used information and services. The following is an A to Z list (well, actually it's A to W) with, where applicable, a brief description and a web address.
Academic Calendar: Beginning and ending of quarters, deadlines, holidays, etc. http://registrar.ucsd.edu/ver2/academics/calendars/calendars.html or http://www.ucsd.edu/
and then to Quick Links.
Administration: UCSD is headed by Chancellor Marye Anne Fox. http://www-chancellor.ucsd.edu/ Reporting to her are a Senior Vice Chancellor and seven Vice Chancellors. The UCSD Libraries are part of the Academic Affairs division (UCSD Administrative Organization Chart: http://adminrecords.ucsd.edu/ppm/docs/10-0.pdf)
Alternative Transportation: Information about and incentives for using vanpools, bus, Coaster,etc. http://blink.ucsd.edu/Blink/External/Topics/Policy/0,1162,15923,00.html
Blink: This website is designed to provide quick access to information on university processes, policies and procedures. http://blink.ucsd.edu/
Career Connetion: Helps UCSD employees who are interested in assistance with career planning, goal setting, job enhancement, and lateral or upward mobility. For more information please visit at http://blink.ucsd.edu/Blink/External/Topics/Policy/0,1162,282,00.html
Discounts: At the UCSD Box Office in the Price Center, you can purchase discounted tickets to events, amusement parks, movies and more. http://boxoffice.ucsd.edu/
Evaluations (http://blink.ucsd.edu/Blink/External/Topics/Policy/1,1162,801,00.html): There are
four UCSD campus wide performance standards covering the UCSD
Principles of Community, diversity, health and safety and customer service.
ID Card: If you need help getting your card, either enter that term in Blink or go to http://blink.ucsd.edu/Blink/External/Topics/How_To/0,1260,2318,00.html.
Leave Balances: In Blink you can register to view an online summary of your leave balances including vacation, sick time and compensatory time. Either enter leave balance in Blink search or go to http://blink.ucsd.edu/Blink/External/Topics/Policy/0,1162,14564,00.html.
Office of the Ombuds (http://www.ombuds.ucsd.edu/): The UCSD Office of the Ombuds provides
confidential, neutral and informal dispute resolution services for the UCSD community.
Parking: For information on parking permits and campus transportation in general try http://blink.ucsd.edu/Blink/External/Topics/Policy/0,1162,15352,00.html
or http://www.ucsd.edu/ and then to Quick Links. To find the locations of parking lots, go to http://maps.ucsd.edu/Viewer.htm?Map=Parking or pick up a map at the Parking Office in the
Gilman Parking Structure.
Principles of Community (http://www.ucsd.edu/principles/): UCSD staff, faculty and students are
expected to practice these basic principles.
Remote Access to Electronic Resources: Most electronic resources such as journals, books and databases are restricted to use by UCSD or UC faculty, students and staff. When you are off campus, you must be verified as currently affiliated with UCSD. To get your campus username and password (it's not what you use for Groupwise), contact Academic Computing Services at 4-1857. Then go to http://libraries.ucsd.edu/proxy to configure your browser.
Staff Associations: http://blink.ucsd.edu/Blink/External/Topics/Policy/1,1162,321,00.html
Staff Education and Development: While you and your supervisor will be determining which classes you attend, a list of courses and self-study options is found at
TritonLink: Like Blink for staff, TritonLink is a Web portal compiling online resources for students. It's found at https://tritonlink.ucsd.edu/portal/site/tritonlink-preview or at http://www.ucsd.edu/ and
then to Quick Links.
Wireless: A wireless network covers many areas of the UCSD campus including Geisel Library. To identify the coverage areas or to learn how to use the wireless network see http://blink.ucsd.edu/Blink/External/Topics/Policy/0,1307,1777,00.html.
The UCSD Libraries officially began in 1960 with the founding of the UC San Diego campus and the hiring of Melvin J. Voigt as the first University Librarian. The libraries are comprised of eleven separate libraries with services and programs designed to support the academic and programmatic pursuits of the UCSD faculty, students and staff. Currently the libraries house over 3 million bound volumes. While the UCSD Libraries are staffed and funded to serve the scholarly needs of the University of California faculty, students, and staff, we welcome visitors to the Libraries. We are proud to be able to provide the San Diego community with access to a major academic research library.
Library Organization Chart (http://libnet.ucsd.edu/orgchart.pdf)
Library Strategic Planning 2002-2005 (http://gort.ucsd.edu/strategy/)
Below are the highlights for the library strategic plan. You can access the complete document at the URL above.
The UCSD Libraries are integral partners in the development and provision of innovative, responsive, and effective information services vital to the University's mission. These services support faculty, students, and staff and enhance UCSD's internationally respected education, scholarship, and research.
The UCSD Libraries select, acquire, manage, deliver, and preserve a diversified and broad range of information resources for UCSD students, faculty, and staff in support of the instructional, research, patient care, and public service goals of the University. The Libraries deliver programs that support teaching and learning, foster information competence, and provide expertise, tools, and services to facilitate access to and management of the campus' scholarly information assets. The Libraries' welcoming facilities provide an environment conducive to study and learning, and foster a sense of intellectual discovery and community on the UCSD campus.
In pursuing this mission, the UCSD Libraries value staff innovation and creativity, strong teamwork and communication, and programs and services that are responsive to user needs. The Libraries provide a workplace that encourages continuous improvement in the quality of our services and that fosters the career development and professional growth of our staff.
Goal 1. Information resources.
Manage the evolution of the libraries' information resources to match the needs and behaviors of users, and to reflect changing technologies and practices in publishing, research, and education.
Goal 2. Education and outreach.
Expand and refine the libraries' information literacy and academic outreach programs.
Goal 3. Information technology infrastructure.
Provide an information technology infrastructure that enables the proactive delivery of library services and resources and the efficient management of internal operations.
Goal 4. Library as place.
Provide the UCSD community with a welcoming, comfortable, safe, and technologically enabled environment that promotes intellectual exploration and learning.
Strategies for success
Strategy 1. Organizational effectiveness.
Cultivate a healthy, diverse, and dynamic environment that attracts and retains competent and creative employees. Structure our organization to motivate and enable library employees to provide the highest-quality services.
Strategy 2. Communication/outreach.
Create and utilize effective two-way communication channels to exchange information with a broad range of library users and library staff.
Strategy 3. Partnerships/collaborations.
Identify, evaluate, develop, and support appropriate strategic partnerships and collaborations within the UCSD community, the UC community, the research library community, and, as appropriate, with other communities beyond the academic environment.
Library Vision Statement (http://libnet.ucsd.edu/mission.html)
Following is the library vision statement that highlights the core philosophy of the UCSD libraries.
; We are a user-centered organization - service and patron satisfaction are key.
; Our library is not confined - our users seek information from places located throughout
; We value access to information without censorship as fundamental to higher education
; We value convenient access to information. Our systems, policies, and programs should
allow users to find the information they need without staff assistance, and should allow
staff to provide assistance for those who need it.
; We value an appropriately selected, managed, and preserved collection.
; We respect all individuals; their diverse backgrounds, skills, and needs; and their right to
; We value the expertise of our library staff.
; Each of us, as library staff, plays an important role and contributes to the success of the
; We value training and staff development.
; Open and honest communication within our organization raises morale and promotes
; Up-to-date technology provides one of the means to reach our goals.
; Progress comes with discovery and with experimentation.
; Brian Schottlaender, University Librarian
; Susan Starr, Associate University Librarian - Sciences
; Luc M. Declerck, Associate University Librarian - Technology and Technical Services
; Catherine R. Friedman, Associate University Librarian, Public Services
; Vacant, Deputy University Librarian (Phyllis Mirsky will be acting DUL until the position is
; Maureen Harden, Director of Administrative Services
Arts Libraries (http://artslib.ucsd.edu/)
Located in the first floor (lower level) of the Geisel Library consisting of the Art & Architecture Library (AAL), Film & Video Library (FVL), & the Music Library. The libraries provide resources & services to assist UCSD users in the study & the teaching of the arts. They are rich in traditional print materials such as books, periodicals, & musical scores, with a full range of reference tools & electronic resources. Various media collections, including sound (LP, CD, tape), image (slides and digital images), & moving image materials (video, laserdisc, DVD, 16mm film), have been developed as essential resources for instruction, research, & study in the arts and humanities.
Biomedical Library (http://scilib.ucsd.edu/bml/)
Located on the UCSD main campus and supports the research, teaching and patient care programs of the UCSD School of Medicine, the UCSD Medical Center, and the Department of Biology. Its collection of approximately 200,000 bound volumes and approximately 2,550 current journal subscriptions covers the fields of medicine and biology.
Sciences and Engineering Library (http://scilib.ucsd.edu/)
Located in the East Wing of the Geisel Library. The Library primarily serves faculty, researchers, graduate students, and undergraduates in all programs and departments within the Jacobs School of Engineering, and the Division of Physical Sciences.
Social Sciences and Humanities (http://sshl.ucsd.edu/)
Located on the second floor (main floor) of the Geisel Library. The library supports instruction and research for UCSD academic programs in the social sciences and humanities. The library collections include books, journals, newspapers, government documents, maps etc,
International Relations and Pacific Studies (http://irpslibrary.ucsd.edu/)
Located on Thurgood Marshall College campus, aligns itself with the interests of the Graduate School of International Relations/Pacific Studies (IR/PS). In accord with the School's mission, the Library seeks to distinguish itself as a center of comprehensive information-gathering with emphasis on contemporary political economies and societies of the Pacific region.
Mandeville Special Collections Library (http://orpheus.ucsd.edu/speccoll/)
Located in the Geisel Library, houses rare books, manuscripts, maps, photographs, art works, sound recordings, archives and other primary materials which support specialized UCSD instructional and research programs. Areas of exceptional strength include early voyages of exploration and discovery to the Pacific, experimental American poetry, the Spanish Civil War, Baja California, twentieth-century science and public policy, Melanesian anthropology, artists' books, the early history of southern California, Dr. Seuss, and the UCSD archives.
Medical Center Library (http://meded.ucsd.edu/edcom/facilities/med_center_lib.html)
A branch of the Biomedical Library, is located at the UCSD Medical Center in Hillcrest. Its clinically oriented book and journal collections support the activities of health care providers located at the Medical Center and include approximately 27,000 bound volumes and 690 current journal subscriptions.
Scripps Institution of Oceanography Library (http://scilib.ucsd.edu/sio/)
Housed in the Carl Eckart Building on the Scripps campus. Carl Eckart directed the Institution in the late 1940s. The library is considered by many to be the finest oceanographic library in the world because it contains an enormous collection of marine-related literature and reference materials. It also contains the Scripps Institution of Oceanography Archives which houses the papers of many of the leading oceanographers of the past as well as important source documents.
UCSD Library Departments
; Acquisitions (http://orpheus.ucsd.edu/acq/index.htm)
Orders and receives both print and nonprint materials. It also has the responsibilities of maintaining the fiscal records for library funds for the purchase of materials and of making payments for such library access and services.
; Business and Finance (http://orpheus.ucsd.edu/bfs/)
Manages UCSD Libraries’ business and financial activities
; Facilities (http://orpheus.ucsd.edu/fac/facil.htm)
Oversees the upkeep and safety of the libraries’ physical facilities.
; Information Technology ( http://libraries.ucsd.edu/kb/view?report=it_home.report)
Provides library technical support including library digital projects, Sage, infostations etc.
; Library Administration (https://libnet.ucsd.edu/new/lao.shtml)
; Library Human Resources (http://orpheus-1.ucsd.edu/fac/libperso.htm)
Provides support for the library staff.
; Metadata Services (http://tpot.ucsd.edu/Cataloging/) (previous Catalog Department)
Responsible for creating records for materials and electronic resources for Roger, the online catalog and maintaining the Roger catalog and its synchronicity with other systems such as the Melvyl catalog and the San Diego Circuit database. Materials in many formats (books, serials, electronic resources, computer files, videos, maps, and microforms) and in many languages (most Roman alphabet languages, Chinese and Japanese) are cataloged.
; Preservation (http://orpheus.ucsd.edu/preservation/)
Maintains and preserves the collections of the UCSD Libraries in original or reproduction format, in order to provide access to information for our users and to protect unique materials. The priority is to maximize the life expectancy and utility of the collections by providing for the present and future information needs of the university.
Social Sciences and Humanities Cluster (http://libnet/sshcluster.html):
Art & Architecture Library
CLICS: Center for Library and Instructional Computing Services
Film and Video Library
Mandeville Special Collections Library
Social Sciences and Humanities Library
Sciences Cluster (http://libnet/sciences.html):
Center for Magnetic Recording Research
Medical Center Library
Science and Engineering Library
Scripps Institution of Oceanography Library
Human Resources and Administrative Services Cluster (http://orpheus.ucsd.edu/fac/cluster.htm):
Department of Business & Finance
Library Human Resources
Department of Facilities
Electronic Bibliographic Tools
; Roger (http://roger.ucsd.edu/)
UCSD Library online catalog contains bibliographic records of books, journals, videos,
government documents, slides, music sores etc. held by the UCSD libraries.
; Circuit (http://circuit.sdsu.edu/)
The Circuit is a consortia borrowing program between the UCSD Libraries and three other
San Diego area educational institutions. A division of Access Services, the Circuit operations
unit is primarily responsible for the processing of incoming and outgoing Circuit requests.
; Melvyl (http://melvyl.cdlib.org/)
Melvyl is the online catalog of the University of California Libraries. It contains records for
materials (books, journals, movies, maps, music scores and recordings, computer files,
dissertations, government documents, etc.) held by the libraries of the 10 campuses, plus the
California State Library, Hastings College of the Law, the California Academy of Sciences,
the California Historical Society, the Center for Research Libraries, the graduate Theological
Union and the Lawrence Berkeley National Library. The database contains over 25,000,000
records and most campuses update their holdings on a weekly basis. In addition to the
libraries identified above, Melvyl lists holdings for the two UC Regional Library Facilities -
Northern Regional Library Facility (NRLF) in Richmond and Southern Regional Library
Facility (SRLF) on the UCLA campus.
The Northern Regional Library Facility (NRLF) houses materials from the Berkeley, Davis,
Merced, San Francisco and Santa Cruz campuses. The Southern Regional Library Facility