SDH Pressemappe

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SDH Pressemappe ...

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2009 Press Kit

Thurgauerstrasse 54, CH-8050 Zurich/Switzerland ? T +41(0)43 243 71 40 ? F +41(0)43 243 71 38 ? ? Arosa: Arosa Kulm Hotel & Alpin Spa, Tschuggen Grand Hotel Ascona: Castello del Sole, Hotel Eden Roc Bad Ragaz: Grand Hotel Quellenhof & Spa Suites Bâle: Grandhotel Les Trois Rois Berne: Bellevue Palace Bürgenstock: Bürgenstock Park Hotel Genève: Beau-Rivage, Four Seasons Hotel des Bergues, Le Richemond, Mandarin Oriental Gstaad: Grand Hotel Bellevue, Grand Hotel Park, Gstaad Palace Interlaken: Victoria-Jungfrau Grand-Hotel & Spa Kandersteg: Royal Park Hotel Lausanne: Beau-Rivage Palace, Lausanne Palace & Spa Le Mont-Pèlerin: Le Mirador Kempinski Lake Geneva Lucerne: Palace Luzern Lugano: Hotel Splendide Royal Montreux: Fairmont Le Montreux Palace Neuchâtel: Beau-Rivage Hotel Pontresina: Grand Hotel Kronenhof St. Moritz: Badrutt’s Palace Hotel, Carlton Hotel, Kulm Hotel St. Moritz, Suvretta House Vevey: Grand Hôtel du Lac Vitznau: Park Hotel Vitznau Weggis: Park Hotel Weggis Zermatt: Grand Hotel Zermatterhof, Mont Cervin Palace Zurich: Baur au Lac, The Dolder Grand, Eden au Lac, Savoy Baur en Ville, Widder Hotel


Text Exclusivity

    Swiss Deluxe Hotels committed to quality

Text Swissness

    Swiss quality in the luxury hotel sector

Text Holidays

    Perfect holiday perspectives

Text Business

    Business by no means as usual

    Text History/Tradition History to savour

    Text Gastronomy A Swiss Deluxe Hotel chef is “2009 Chef of the Year”

Text Wellness

    Exclusive oases of relaxation

Text Golf

    Golf in glorious harmony with nature

Fact Sheet

All texts can be downloaded directly from our homepage:

The Association of Swiss Deluxe Hotels comprises 39 five-star hotels

     Swiss Deluxe Hotels committed to quality

Swiss Deluxe Hotels one name says it all. The worldwide unique group of 39 Swiss five-star hotels

    unites the prestigious names of the Swiss luxury hotel industry. The hotels are exclusive in the quality

    they offer, in the pride and prestige they radiate and in the personal touch which characterizes their

    excellent service.

Swiss Deluxe Hotels are among Switzerland’s best-known Grand Hotels. The group was founded in

    1934, its reputation and prestige created on the history and pride traditionally associated with the

    Swiss luxury hotel industry, in which it has played a significant role for over one hundred years. Today

    the group reflects these facets more splendidly than ever.

    “Service Excellence” The name “Swiss Deluxe Hotels” is synonymous with exclusive quality and superior standards. The

    standard of personal service is unique: Over 5000 members of staff are dedicated to the comfort

    and wellbeing of a clientele also accustomed to luxury in service.

     “Service Excellence is not only one of our guiding principles,” says SDH Chairman Eric Favre, “It is also

    an essential element behind all we think and do.” And it forms part of an exceptional quality programme and control system that has been operated by Swiss Deluxe Hotels for many years. More

    than 800 criteria contribute to ensuring superior standards.

Returning guests

    These high standards are also appreciated by guests, who delight in the exclusive ambiance of the

    hotels. Around one quarter of guests come from Switzerland. Most international guests spending

    holidays here or travelling on business come from Germany, the United Kingdom and the USA, with

    other European and Asian countries also represented. Russia and the Gulf States form another guest

    segment gaining in significance. The group records an annual total of around 800,000 overnight stays.

In touch with the times

    With an average annual investment volume of CHF 350 million, Swiss Deluxe Hotels illustrate that the

    group will continue to provide every exclusive amenity in the superior quality that has always

    epitomized the Swiss luxury hotel industry.

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Swiss Deluxe Hotels are an exclusive reflection of Switzerland

     Swiss quality in the luxury hotel sector

Switzerland. A name synonymous with quality and superior standards. Surrounded by scenic

    splendour, the Swiss have a reputation for quality. Whether chocolate or watches the Swiss set

    international standards second to none. Including in the world of luxury hotels.

    This reputation is reflected in Switzerland’s tradition of first-class hospitality. With its breathtaking natural beauty, clean air and rich array of cultural attractions, the country has long been a magnet

    for visitors. And it is these features in addition to safety and reliability which are most appreciated

    by our international guests.

That’s the difference

    This reputation also carries responsibility. With its “Standards of Excellence”, in 1993, Swiss Deluxe

    Hotels introduced a globally unique concept of quality promotion that now embraces over 850

    criteria. All services, from the reception given by the concierge to room service are put to the test.

    Monitoring also covers the language and manner in which members of staff address their guests and

    whether or not they make eye contact. Tiny details. But that’s what makes the difference.


    And it’s exactly this attention to the numerous tiny details that transforms a stay at a Swiss Deluxe

    Hotel into an experience to treasure. As well as the grandeur of the hotel, the antiques, precious

    works of art and fine facilities, which spoil the guests’ senses in an exceptional ambiance. Thanks to

    continual investment, Swiss Deluxe Hotels have created

    a unique combination of tradition and opulent contemporary comfort.

World-renowned names

    Many names belong to the most famous Grand Hotels in the world: the Beau-Rivage in Geneva, the

    Gstaad Palace and the Palace Luzern, the Grand Hotel Les Trois Rois in Basel, the Hotel Splendide Royal

    in Lugano, the Seiler-Hotel Mont Cervin Palace in Zermatt, the Badrutt’s Palace in St. Moritz and The

    Dolder Grand in Zurich. The total of 4500 rooms and suites belonging to the group represent around 40%

    of Switzerland’s five-star hotel capacity, making SDH the leading association in this sector.

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Swiss Deluxe Hotels are also distinguished by their privileged positions

     Perfect holiday perspectives

Switzerland is a holiday destination par excellence. Famous for its magnificent mountains

    and sparkling lakes. And for Swiss Deluxe Hotels, which offer simply stunning views of the Matterhorn

    or Lake Lucerne, the Eiger, Mönch & Jungfrau or Lake Geneva.

The majority of the 39 Swiss Deluxe Hotels were built in privileged positions by visionary hotel pioneers

    over a century ago. For instance The Dolder Grand, standing chateau-like on the Zürichberg, or the

    Hotel Beau Rivage in Neuchâtel on the shores of the lake of the same name.

Unsurpassed scenic splendour

    Much to the delight of the guests who enjoy their holiday in such unsurpassed scenic splendour. For

    guests arriving by lake steamer, the Park Hotel Vitznau resembles (to quote a Swiss art & architecture

    guide) a farytale castle. The hotel appears quite unexpectedly on the shore of Lake Lucerne and rises

    from the Rigi, which provides a picturesque backdrop to the impressive building. Or the Suvretta House,

    with 181 rooms, junior suites and suites. Quietly situated above a tiny fir forest near St. Moritz, away from

    the hustle and bustle of the beaten tourist track, this has become one of the world’s leading hotels.

Enjoy exceptional amenities

    Guests will also find oases of rest & relaxation - naturally accompanied by excellent service

    at the other Swiss Deluxe Hotels, which also enjoy privileged positions. Such as the Park Hotel Weggis,

    situated directly beside Lake Lucerne, on which guests can enjoy unforgettable excursions with the

    hotel’s own solar catamaran. Or the Royal Park Hotel in Kandersteg and the Grand Hotel Park in Gstaad, both nomen est omen set in beautiful parkland and providing the peaceful ambiance so appreciated by holiday guests. Other guests adore the attractions of the Arosa Kulm Hotel &

    Alpin Spa in Arosa, which more than lives up to its slogan “Charming, since 1882”.

Southern sunshine

    Those longing for a holiday basking in southern sunshine, with palm trees in a modern luxury designer

    ambiance select the Hotel Eden Roc in Ascona in a privileged position on the shores of lovely Lake

    Maggiore. Or the Castello del Sole, which with its 110,000 square-metre park, private beach and its

    two luxury pavilions radiates an exclusive ambiance.

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Swiss Deluxe Hotels also offer Deluxe business sector

     Business by no means as usual

Whether a guild room on Zurich’s Paradeplatz, state-of-the-art conference rooms in cosmopolitan

    Geneva’s business quarter, or a feudal belle-époque banquet hall in Montreux: Swiss Deluxe Hotels offer business clients suitable settings for success.

Swiss Deluxe Hotels are exclusive in the quality they offer, in the pride and prestige they radiate and

    in the personal touch which characterizes their attentive service. Factors which can also play a

    decisive role in the business world. Particularly in the commercial and financial centres of Zurich and


In Zurich...

    The exclusive 5-star hotels on the Limmat and Rhone offer suitable settings for business success: the

    Baur au Lac with its own park on Lake Zurich, next to the world-famous Bahnhofstrasse, offers business

    travellers an optional transfer service from Zurich-Kloten airport by Rolls Royce. The Savoy Baur en Ville

    at Paradeplatz offers stylishly equipped conference rooms, the oval table in the guild room echoing

    the sound attitude of Zurich’s business community. The Eden au Lac offers tastefully furnished business

    suites with views of Lake Zurich. The Widder Hotel, with its exquisite GaultMillau cuisine and The Dolder

    Grand with its own golf course illustrate that it’s perfectly possible to conduct business over a business

    lunch or during a game of golf.

... as in Geneva

    In this city on the Rhone, Swiss Deluxe Hotels also offer every facility and service favoured by

    international business travellers: including the Four Seasons Hotel des Bergues with its famous “Salle des Nations”, the Mandarin Oriental, Geneva with its ultra-modern meeting and conference rooms with a business centre, making it an ideal business rendezvous and the Beau-Rivage, its Chat Botté

    Restaurant, the perfect meeting place for business people, who also enjoy being pampered in Le


    The Fairmont Le Montreux Palace, one of the most richly traditional Swiss Deluxe Hotels, also sits on

    the sunny shores of Lake Geneva. The hotel offers the largest capacity for conferences, banquets

    and cocktail parties, with its elegant belle-époque rooms able to accommodate up to 1200 guests.

With helicopter landing pad

    Le Mirador Kempinski in Le Mont-Pèlerin above Vevey is recommended for anyone short of time

    but wanting to close that “big deal”. The hotel, which reopened in July 2009 after a 10-month renovation period, has ultra-modern conference facilities and last but not least a private

    helicopter landing pad...

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Swiss Deluxe Hotels have a long and successful tradition

     History to savour

Created and constructed by visionary hotel pioneers in the most privileged positions, Swiss Deluxe

    Hotels continue to radiate the pride and prestige traditionally associated with this country’s luxury hotel industry - hotels synonymous with superior standards of style and comfort.

The Four Seasons Hotel des Bergues in Geneva opened on 1 May 1834 as Switzerland’s first city hotel.

    In 1844 it was able to light the first two gas lamps in a Swiss hotel. The Savoy Baur en Ville in 1838 the

    first hotel to open in Zurich is located on the world-famous Zurich Bahnhofstrasse. The Grand Hotel

    Les Trois Rois in Basel directly on the Rhine is founded on the hotel built by Amadeus Merian in 1844. The Grand Hotel Zermatterhof, built in 1879, affords uninterrupted views of the Matterhorn summit:

    Swiss Deluxe Hotels can look back on a prestigious history par excellence.

Living history

    A history that comes to life as soon as you step into one of the hotels. Marble pillars and murals in

    elegant foyers, rooms and suites with original stucco ceilings and valuable antiques, feudal belle-

    époque banquet halls, stylish restaurants with dinner served by romantic candlelight. Hotels such as

    the Fairmont Le Montreux Palace and Luzern Palace, which both celebrated their centenaries in

    2006, or the Kulm Hotel in St. Moritz which has been writing hotel history for over 150 years. Or the

    Grand Hôtel du Lac in Vevey, built in 1868 and shining in new splendour since 2007 after extensive

    renovations. Or the Bellevue Palace in Bern, considered a gem of art-deco architecture. Or the

    Eden au Lac in Zurich, which celebrates its centenary in 2009. Or the Hotel Splendide Royal in Lugano,

    built in 1887, which has always attracted the most celebrated personages from the worlds of music,

    theatre, literature, sport, politics, finance and the nobility. As indeed have the other Swiss Deluxe


History combined with contemporary comfort

    They come to Switzerland to enjoy the Grandezza of the hotels, the exclusive ambiance and

    excellent service. But the majority of guests also appreciate another special feature: “Our discretion”,

    says Eric Favre, chairman of Swiss Deluxe Hotels, the association of 39 of Switzerland’s best-known

    five-star establishments. “Protecting the privacy of our guests is one of our hotel traditions.” Guests

    value yet another factor: the hotels are superbly successful in combining historical substance with

    contemporary comforts. The latest example: the Carlton Hotel in St. Moritz, once the summer

    residence of Czar Nicholas II. Built in 1913, it now bears the extravagant signature of Ticino interior

    designer Carlo Rampazzi, who has transformed the renowned hotel into a dazzling gem of colour

    and eye-catching designs. Or the Le Richemond in Geneva, its origins dating back to 1863. The hotel

    reopened in September 2007 after total restyling by London interior designer John Stefanidis and is

    now delighting its international clientele with carefully selected fine fabrics and furnishings. Or the

    Widder Hotel, which spreads through eight meticulously restored historic townhouses in Zurich’s old

    town and has won many awards from top magazines as a design hotel.

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Swiss Deluxe Hotels also among the top Swiss culinary addresses

     Swiss Deluxe Hotel chef is “Chef of the Year 2009”

Swiss Deluxe Hotels not only enchant guests with their Grandezza, opulent interiors and excellent

    service. They also present exclusive culinary pleasures of the palate, quite clearly verified by the

    awards from the GaultMillau and Michelin gourmet guides.

    “We discovered the “Chef of the Year” in a hotel. That’s no coincidence,” writes Urs Heller, editor–in-chief of the 2009 GaultMillau Guide. He adds that the fact that head chefs in hotels scoop the most

    awards is a symbol of the change in thinking that has taken place in the Swiss luxury hotel industry

    and says, “The best hotels in Switzerland are making immense strides in terms of cuisine.”

    “So it’s no coincidence that the new “Chef of the Year” also works his magic in a five-star hotel,” writes GaultMillau in its 2009 edition. “We have been following Dominique Gauthier’s career very

    closely for years. Our last visits to his elegant hotel restaurant Le Chat-Botté were very inspirational.

    He cooks with precision, with mischievous surprises,” says Urs Heller. Dominique Gauthier shares his 18

    points success with his 25-man brigade, a first-class service team and the Mayer family, who now run

    the noble Geneva Hotel Beau-Rivage in the fourth generation together with General Manager Ivan


As well as Dominique Gauthier, who has worked at the Swiss Deluxe Hotel on Geneva’s Quai du

    Mont-Blanc since 1996, Peter Knogl at the Grand Hotel Les Trois Rois in Basel has also cooked his way

    into the 18-point league. In 2009, he was the GaultMillau “Newcomer of the Year in German-speaking Switzerland”. In his excellent Restaurant Cheval Blanc, Peter Knogl delights guests with his

    first-class, intelligent cuisine,” writes GaultMillau and adds, “One of the best service teams in

    Switzerland provides an additional polish.” Urs Heller sums it up. “A great restaurant, a great hotel.”

    Peter Knogl has now also been awarded two stars in the Michelin Guide.

    Apropos stars: the Beau-Rivage Palace in Lausanne has entered into a “marriage” – not yet evaluated by GaultMillau with French three-star chef, Anne-Sophie Pic from Valance: she and her

    trusty assistants cook in the impressive new restaurant of the Lausanne hotel palace.

    With Heiko Nieder from The Dolder Grand, who to quote GaultMillau “has confidently defended the 17 points he brought with him from Cologne” Swiss Deluxe Hotels have the services of another chef in

    the17-point league. Heiko Nieder has also won a Michelin star, as has Ulf Braunert in the Restaurant

    Jasper at the Palace Luzern and Renee Rischmeyer from Restaurant Annex at the Park Hotel Weggis.

    The circle of the four chefs with 17 GaultMillau points in Swiss Deluxe Hotels is completed with Othmar

    Schlegel at the Castello del Sole in Ascona, Roland Schmid at the Grand Resort Bad Ragaz and Edgar

    Bovier at the Hotel Lausanne Palace & Spa, who in 2008 was acclaimed by GaultMillau as the

    “Newcomer of the Year in Western Switzerland” and also holds one Michelin star. Swiss Deluxe Hotels

    are now also among Switzerland’s top culinary addresses, underlined by the fact that Sergio Bassi from the Hotel Eden Roc in Ascona has been awarded the title of “2009 Sommelier of the Year”.

This is also clearly demonstrated by the “GaultMillau Hotel of the Year” awards won by Swiss Deluxe

    Hotels. The latest example is the Grand Hotel Quellenhof & Spa Suites which was selected as Hotel of

    the Year 2009 by GaultMillau. The seventh Swiss Deluxe Hotel to win this prestigious title and the fourth

    in succession, following the Victoria-Jungfrau Grand Hotel & Spa in Interlaken (2000), the Park Hotel

    Weggis (2001), the Grand Hotel Bellevue in Gstaad (2003), the Beau-Rivage Palace in Lausanne (2006),

    the Castello del Sole in Ascona (2007) and the Grand Hotel Kronenhof in Pontresina (2008).

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Swiss Deluxe Hotels also leaders in the world of wellness

     Exclusive oases of relaxation

    Swiss Deluxe Hotels offer far more than superb sauna landscapes and fine fitness facilities. Their wellness-spa areas provide guests with that all-embracing air of exclusiveness so desirable in this world of well-being.

    Emerald-green and anthracite lighting, aromatic essences and soothing sounds merge effortlessly together and a beneficial sense of serenity and relaxation flows through the body. Each luxurious wellness-spa area at a Swiss Deluxe Hotel is a fountain of youth for guests wishing to indulge in soothing treatments, sense new energies and revitalize their bodies.

Bad Ragaz as a new oasis of wellbeing

    The wellness and spa zones satisfy the most discerning demands as for example at the Grand Hotel

    Quellenhof & Spa Suites in the Grand Resort Bad Ragaz, which, following an investment of 160 million Swiss francs, has positioned itself as Europe’s foremost wellbeing and medical health resort. The

    construction of the Tamina Therme, total area 12,800 square metres, has created a wellness landscape that will provide a luxurious oasis to meet the growing demand for wellbeing as well as for preventative medicine and revitalization and all in a unique ambiance.

The Dolder Grand sets new standards

    The Dolder Grand in Zurich is also setting superlative standards. The hotel has undergone a CHF 440 million conversion and amenities now include a new spa designed by American Sylvia Sepielli. Here she worked with the renowned architects’ office of Foster and Partner and London company United Designers. The stunning result unfolds over a spacious 4000 square metres, which from the pool with views of the natural world, Kotatsu footbaths and futuristic aroma pools to warm sand baths, provides a totally new interpretation of wellbeing.

Mario Botta’s Tschuggen Mountain Oasis

    Even before it opened in December 2006, star architect Mario Botta’s Mountain Oasis at the

    Tschuggen Grand Hotel in Arosa set superior wellness standards far beyond Swiss borders. Built in the shape of terraces in the rock and with a total area of 5000 square metres, the CHF 35 million facility offers a spa experience in an exceptional new architectural dimension. Mario Botta will also be responsible for the planned Wellness Lake Oasis at the Hotel Eden Roc in Ascona.

Superior services

    The spas of the Swiss Deluxe Hotels are among the leading wellness oases in the Swiss hotel industry. A fact also shown by the awards which the hotels have received. For instance the Victoria Jungfrau Grand Hotel & Spa in Interlaken, which in February 2009 was named as the best wellness hotel in Europe by the magazine Geo Saison. Or the Grand Hotel Park in Gstaad with its new Chakra Spa, which was ranked in the “World’s Top 10” of the “Best Hotels for Winter Sports” by the US magazine “SpaFinder”.

Exclusive offers

    This is also evident in the range of exclusive offers, for example at the Castello del Sole in Ascona, which at its Spa & Beauty uses VinoAqua therapy, a treatment based on ingredients from the hotel vineyard. As is the hotel’s new cosmetic line “VineaSole“. Or the Arosa Kulm Hotel & Alpin Spa, which has created its own Wellness Programme for Kids, with massages for babies and youngsters to age 14. Or the Grand Hotel Kronenhof in Pontresina, which has a Relax Floating-Grotto with underwater

    2music in its spacious, over 2000 m Spa.

Thirteen leading spas

    Step into another world: as one example at the To B. Wellbeing & Spa in the Hotel Quellenhof &

    Spa Suites, Bad Ragaz, with its own thermal waters and voted the “Leading Spa of the World” by a jury of international spa experts. As indeed have been the spas at the Tschuggen Grand Hotel in Arosa, the le Richemond in Geneva, the Gstaad Palace, the Victoria Jungfrau Grand Hotel & Spa in Interlaken, the Beau-Rivage Palace in Lausanne, the Lausanne Palace & Spa, the Palace Luzern, the Fairmont Le Montreux Palace, the Carlton Hotel in St. Moritz, the Dolder Grand in Zurich, the Mont Cervin Palace in Zermatt and the Le Mirador Kempinski Lake Geneva in Mont-Pèlerin, which this summer opens its new Medical Center & Givenchy Spa, underlining in impressive fashion the trend to increased medical health services in the luxury hotel industry.

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