DOC

Resume Business Analysis Project Management

By Bertha Gomez,2014-01-12 04:33
6 views 0
ResumeBusiness Analysis Project Management

     1320 S. White Oak Drive

    Waukegan, IL 60085 paul@lawhead.info

    847-249-2233 Paul H. Lawhead

January 12, 2011

Dear Hiring Manager or Recruiter:

    Please review the enclosed resume in connection with your open position. I believe you will find the

    qualifications, experience, and background you are looking for. As the résumé details, the focus of my expertise and professional experience is in business analysis,

    with extensive related experience in program coordination, project management, technical communications, and information technology management. I am not a developer or a DBA.

    For your convenience, the following links (in combination with the control key) will take you directly to the designated sections:

    Objective

    Professional Highlights

    Position History

    Recent Project Experience

    Software Experience

    Educational Background

    Personal

    If you would like to talk, please contact me at the email address above. I would welcome the

    opportunity to discuss how I can help achieve your or your client’s organizational objectives. And a

    sincere thank you for your consideration!

    Sincerely,

Paul H. Lawhead

Enclosure: Résumé

    Paul H. Lawhead, Page 1, paul@lawhead.info 2011-01-12

    PAUL H. LAWHEAD

1320 S. White Oak Drive, Waukegan, IL 60085 www.lawhead.info/bsa-pm.doc paul@lawhead.info 847-249-2233

    OBJECTIVE

    OPPORTUNITY requiring extensive successful senior level business and IT experience, together with proven

    accomplishments and strong skills in business analysis, program coordination, project management, and

    technical management and communications. Local (Chicago-Milwaukee) and C2C situations preferred.

    PROFESSIONAL HIGHLIGHTS BUSINESS ANALYSIS & RESEARCH (20 YEARS):

    ; LED BSA TEAM IN GATHERING & DOCUMENTING REQUIREMENTS & MANAGING USER ACCEPTANCE; ASSIGNED TASKS

    ; WROTE OR EDITED MULTIPLE DOCUMENTS, INCLUDING URS, BRS, FRS, REPORTS, PLANS, PROPOSALS, & PROTOCOLS

    ; SERVED AS LIAISON BETWEEN IT AND BUSINESS CLIENT IN CRITICAL, HIGH-VISIBILITY PHARMA IMPLEMENTATION

    ; CONDUCTED NEEDS ANALYSES, STRUCTURED INTERVIEWS, USER SURVEYS, SYSTEM EVALUATIONS, PROCESS REVIEWS

    ; GATHERED & ANALYZED REQUIREMENTS; DEVELOPED & PROPOSED SOLUTIONS; CALCULATED RETURN ON INVESTMENT

    ; DEFINED & DEVELOPED USE CASES & SPECIFICATIONS, MAPPED PROCESSES & REQUIREMENTS, USED UML, RUP

    ; PRODUCED CRITICAL ISSUE EVALUATIONS, IMPACT ANALYSES, PRODUCT EVALUATIONS, COMPETITIVE COMPARISONS

    ; ANALYZED BUSINESS CHALLENGES, IDENTIFIED BUSINESS PROBLEMS, EVALUATED IMPACT, PROPOSED SOLUTIONS PROJECT MANAGEMENT & PROGRAM COORDINATION (12 YEARS):

    ; MANAGED, COORDINATED, & IMPLEMENTED IT & BUSINESS PROJECTS, PROCESSES, INITIATIVES, & PROGRAMS

    ; ANALYZED CLIENT REQUIREMENTS, PRIORITIZED TASKS, IDENTIFIED DEPENDENCIES, DESIGNED SOLUTIONS

    ; DEFINED SCOPE, ESTABLISHED BUDGET, DEVELOPED TIMELINE, SCHEDULED DELIVERABLES, WROTE CHARTERS

    ; BUILT TEAMS, DEFINED ROLES, MANAGED RESOURCES, COORDINATED MEETINGS, EVALUATED RISKS & ISSUES

    ; FACILITATED TEAM COLLABORATION & FOSTERED COMMUNICATION; CREATED AND MANAGED ACTION ITEM DATABASES

    ; COORDINATED CRITICAL ACTIVITIES, MANAGED ENGAGEMENTS & EXPECTATIONS, SECURED TIME-CRITICAL APPROVALS

    ; FUNCTIONED AS INTERFACE TO USERS & STAKEHOLDERS; OVERSAW RELEASES & UPDATES; REPORTED STATUS

    ; DEVELOPED PLANS, MANAGED & ADMINISTERED PROJECTS, COORDINATED IT PROGRAMS, DELIVERED RESULTS COMMUNICATIONS (20 YEARS):

    ; TECHNICAL WRITING: SPECIFICATIONS, SOLUTION PROPOSALS, PRODUCT EVALUATIONS & COMPARISONS, RFP’S

    ; SYSTEM DOCUMENTATION: PL/SQL SCM INTEGRATION & DATAMART ETL MANUALS, USER & INSTALL GUIDES

    ; CLINICAL REPORTING: WROTE PUBLISHED SCIENTIFIC STUDY, CLINICAL CONTACT NOTES, MEDICAL EVALUATIONS

    ; EDITING: REWRITES, ENHANCEMENT OF GRAMMAR, RHETORIC, LOGIC, CLARITY, ILLUSTRATIONS, FIGURES OF SPEECH

    ; BUSINESS WRITING: REPORTS, RESEARCH, STUDIES, LETTERS, ANALYSES, APPLICATIONS, SUMMARIES, SOP’S

    ; SALES & MARKETING COMMUNICATIONS: PROMOS, CAMPAIGNS, NEWSLETTERS, PROPOSALS, PRESENTATIONS INFORMATION TECHNOLOGY (20 YEARS):

    ; APPLICATIONS: ESCM, B2B, APS, ETL, BI, DATA WAREHOUSE, DATABASE, ERP, MRP, REPORTING, FINANCIAL

    MODELING, CRM/CONTACT MGMT, TRANSPORTATION, HIGH AVAILABILITY, PROJECT MGMT; HP PPM

    ; TOOLS: DEVELOPER, DBA, SCHEMA, INSTANCE, DBMS, CHANGE MGMT, LIBRARY MGMT, JCL, IMS, VSS

    ; TECHNOLOGIES: OLAP, OLTP, WIRELESS, RAD, 4GL, EAI, GPS, ZIP, SQL, TCP/IP, HTML

    ; VENDORS: MICROSOFT, ORACLE, COMPUTER ASSOCIATES, QUEST, MANUGISTICS, INFORMATICA, COGNOS,

    RED BRICK, INFORMIX, IBM, WEBPLAN, VIGNETTE, VBIS, METASYS, CERIDIAN, SAP, PEOPLESOFT, JDE, HPQC

    ; PLATFORMS: UNIX, WINTEL 98/ME/XP/NT/2000, MS-DOS, AIX, OS/MVS, DOS/VSE, CICS, VM, PALM

    ; DBMS: ORACLE, DB2/UDB, IMS, ACCESS, INFORMIX, DATACOM/DB, UNIVERSE, LOTUS NOTES

    ; INDUSTRIES: AEROSPACE, AUTOMOTIVE, BANKING, BIOMEDICAL, COMMUNICATIONS, CONSUMER PACKAGED GOODS,

    DISTRIBUTION, ELECTRONICS, EDUCATION, FINANCE, GOVERNMENT, HEALTHCARE, HITECH, HOSPITALITY, INSURANCE,

    LOGISTICS, MANUFACTURING, MILITARY, PHARMACEUTICAL, RETAIL, SOFTWARE, TELECOMMUNICATIONS, UTILITIES

Paul H. Lawhead, Page 2, paul@lawhead.info 2011-01-12

    BUSINESS DEVELOPMENT & MANAGEMENT (20 YEARS):

    ; MANAGEMENT: DESIGNED TEAM STRATEGIES, COORDINATED TIMETABLES, BUDGETED, HIRED, MANAGED VENDORS, CLINIC

    ; ACCOUNT MANAGEMENT: STRATEGIZED & SERVICED KEY CLIENTS, TERRITORIES, & RELATIONSHIPS; RESOLVED ISSUES

    ; SALES: IDENTIFIED CRITICAL BUSINESS CHALLENGES, PROPOSED SOLUTIONS, CLOSED MAJOR DEALS, SET RECORDS

    ; PERSUASION: SOLD & MARKETED INFORMATION TECHNOLOGY, OVERCAME OBJECTIONS, WON AGREEMENTS

    ; GOVERNMENT: DETERMINED COMPLIANCE WITH FEDERAL REGULATIONS, ADJUDICATED CLAIMS, AUTHORIZED BENEFITS

    ; PUBLIC RELATIONS: REPRESENTED COMPANIES & AGENCY; MANAGED RELATIONSHIPS; WORKED TRADE SHOWS

    ; TEAM BUILDING: LED NUMEROUS AD HOC AND PERMANENT TEAMS, MENTORED, COORDINATED COMMUNICATIONS

    ; NEGOTIATION: FORGED AGREEMENTS AND CONTRACTS WITH MULTIPLE PARTIES, CLOSED LICENSE AGREEMENTS

    ; EXTENSIVE TRACK RECORD WITH BLUE RIBBON CLIENTS CONTACTING ALL FUNCTIONS, ROLES, AND MGMT LEVELS

    POSITION HISTORY

    Consultant / Planning Analyst, ECM Release Calendar Motorola (Global Solution Resources) 2008-pres Consultant / Lead Analyst, Program Coordinator, Project Mgr Abbott Laboratories (NextGen) 2006-2007. Consultant / Analyst Houghton Mifflin Riverside Publishing (Adecco) 2005-2006. Consultant / Analyst Abbott Laboratories 2003-2005 Consultant / Manager Global Solution Resources 2001-pres. Enterprise & Key Account Sales PocketDBA / Quest Software / Webplan 1999-2001 Senior Business Solution Analyst Red Brick Systems / Oberon 1997-1998 Business Solution Analyst Ceridian 1995-1997 Marketing Director Global & Consumer Systems 1989-1994

    RECENT PROJECT EXPERIENCE

    Estimation & Planning Analysis: Drove Vignette ECM/WCM release calendar for upgrades and enhancements to

    international website/portal content management system for Fortune 100 global communications leader. Chaired weekly IT meetings to evaluate and estimate LOEs for business change requests. Managed communications between IT and business. Produced specifications. Responsible for scope lockdown and requirements definition and approval. (Motorola, 2008)

    Business Analysis: Led Business Analysis Team in gathering and documenting requirements, writing specifications, developing test protocols, and managing user acceptance in critical, high-visibility clinical trial management system implementation in validated environment. Assigned tasks. Met deadlines. Evaluated performance. Screened, interviewed, and selected candidates. Wrote or edited URS, BRS, FRS, Field Guides, test data, UAT plans, UAT protocols, UAT Reports, process maps, presentations, agendas, minutes, memoranda. Secured time-critical business approvals. Developed, analyzed, managed change log of enhancement requests. Created automated reporting tool. Served as liaison between IT and business client. (Abbott Labs, 2006-2007) Gathered requirements for application development. Defined and

    documented use cases, UC models, elaboration. Corrected and approved QA test cases. Performed hundreds of needs analyses and operational assessments, defining scope, cost, and ramifications of critical business challenges. Conducted conference calls, presentations, demonstrations, negotiations. Hired / managed resources. (Multiple companies,1985-2009)

    Project Management & Program Coordination: Planned and managed projects, including application decommissioning and

    data archiving. Estimated task effort & duration. Administered MS-Project. Created and managed core team, program, and project databases of action items, issues, and risks. Coordinated team meetings. Facilitated collaboration via setup and management of eRoom forums. Supported IT and business managers and Implementation Leads at Fortune 100 healthcare giant in supervising, administering, and executing multi-million dollar application development and migration project. Coordinated staff activity for IT Program Manager in comprehensive IT integration of new subsidiary. Prepared regular PMO reports to upper management, summarizing activity, status, issues, and risks for multiple projects. (Abbott Labs, 2006-2007)

    eCommerce: Gathered and assessed business requirements. Created, administered, and compiled extensive user survey. Evaluated user needs in online ordering, event registration, email marketing, content management, web analytics, site promotion. Wrote and refined specification. Developed functional decomposition and costing scenarios. Researched vendor solutions. Assessed buy vs. build options. Chaired planning meetings. Planned implementation including SAP integration of detailed eCommerce requirements & web portal functionality at major educational publisher.(Houghton-Mifflin,2005-2006)

    Data Warehouse: Designed documentation plan and autonomously executed development of 30-manual technical description project for Cognos and Informatica data warehouse integrating worldwide sales and operational data for Fortune 100 pharma giant. Infused technical documents with relevant business context and logic. (Abbott Laboratories, 2003-2004)

    SCM Procurement: Managed ad hoc team working with major aerospace company in helping streamline complex supply chain with updated e-supply chain software solution. Interviewed key stake-holders and subject matter experts involved in process on both business and IT sides to evaluate and advance acquisition process. Developed extensive and detailed analysis contrasting features and functions of alternative solutions. Proposed customized configuration of packaged software with essential custom modifications, negotiating favorable vendor terms for new module development. Implementation resulted in substantial cost reductions and performance improvements. (Webplan/Smith’s Technologies, 1999)

Paul H. Lawhead, Page 3, paul@lawhead.info 2011-01-12

    Supply Chain Management: Created system design SDLC documentation for massive worldwide SCM system. Functioned as part of a large team in the implementation of multi-million dollar project. Interviewed multiple developers and subject matter

    experts, interfacing with both business and technical sides in detailing the design of 30 or more specific integration solutions to

    address requirements of domestic and international facilities. Final version exceeded 35 MB of system design manuals documenting custom PL/SQL and Prospero (RAD) programs that integrated worldwide sales and operation data with Manugistics SCPO and Collaborate modules for global supply chain management. Incorporated detailed Visio diagrams, graphically depicting complex system and data flows. (Abbott Laboratories, 2003-2004)

    Technical Writing: Developed extensive data warehouse and SCM documentation. (See above, Abbott, 2003-2004)

    Created UNIX and MCBA ERP users’ guides. (Rogan Corporation/Global Systems, 1993) Designed and wrote PC

    software installation guide and users manual. (Encyclopedia Britannica Educational Products/ Global Systems 1994)

    Software Business Development: Created and implemented detailed business development plan for innovative developer of wireless application for remote system administration & management. Designed custom process tools for prospecting, qualification, presentation, comparison, ROI, and licensing. Defined methodology and value proposition. (PocketDBA, 2001)

    Rescued major accounts. (Red Brick, 1998; Ceridian, 1996) Set records. (Multiple companies, 1985-2005)

    Technical Marketing: Developed and conducted mass mailing campaigns that saved dying software company. (Consumer

    Systems/Global Systems, 1994) Created unique, colorful marketing letter to introduce EAI tool. (Oberon Software, 1997)

    Produced corporate website. (Global Solution Resources,2002) Created numerous PowerPoint presentations. (1995-2009)

    SOFTWARE EXPERIENCE

    Accounting E-commerce Logistics Programmer productivity Lotus Notes Address correction ECM Enterprise content management Project management Address list de-duping EAI Enterprise application integration Mail coding & processing Quality management Advanced planning & scheduling Educational strategies Manufacturing Report generation Application development EIS Executive Information System Marketing demographics RAD Rapid application development Application tuning & performance Email Media library management Rational BI Business intelligence Engineering Medical applications RDBMS Relational database mgmt Business and statistical graphics ERP Enterprise resource planning Modeling Schema management Business to business E-commerce infrastructure Monitoring Server failover Catalog E-supply chain MRP Material resource planning Server live reorganization Change management ETL Extraction transformation & load MS-DOS Spreadsheet MS-Office (Word,Excel,PPT,Outlook,Visio) Chart creation Executive dashboard SQL development MS-Project CICS testing & debugging Financial planning SQAP COBOL tools Financial modeling OLAP online analytical processing System monitoring Contact mgmt/CRM (ACT, Goldmine) 4GL Fourth generation languages Online test registration Test data generation Corporate financial planning Freight management Oracle development Transportation management CMS Content management systems GPS global positioning & tracking Oracle tools TSO time sharing Custom development Geo-coding Page definition Route planning & optimization Database Graphics PC desktop (extensive) UNIX Database administration Graphics translation Performance enhancement Vehicle utilization Database tools High availability Pharmaceutical applications WCM Web content management Data warehouse HTML Photo processing Web analytics Defect Tracking Human resources Postal coding Webpage design Delivery routing & scheduling IMS Presentation Windows 3.1, 98, ME, XP, 2000, NT Desktop publishing JCL job control language flowcharting Prototyping Word processing Distribution JCL productivity & debugging PL/SQL Wireless database administration Documentum Library management Presentation Wireless system administration

    EDUCATIONAL BACKGROUND

    Extensive software, analyst, & sales training. (Computer Associates, Quest Software, Executive Analyst training.) PMP Study. SDLC training. Supply Chain Management (CPIM), 1999. APICS.

    M. Div. 1982. Trinity International University, Deerfield, IL.

    B.A. Carleton College, Northfield, MN. Lucas scholarship. English minor.

    Additional study at Columbia College, San Antonio College, Covenant Seminary, Denison University, Emporia State University, College of Lake County, Roosevelt University.

    PERSONAL

    Excellent health. Outstanding references. Entrepreneurial. Four languages. Chess. Racquetball. Volleyball. Mensa. Choral

    performer. Eagle Scout. Honorably discharged Vietnam era military veteran. Commended as “dependable…hard working, intelligent,

    highly motivated…articulate” with “a highly developed sense of personal and professional integrity;” having a “commitment to quality,

    integrity…professionalism.”

    Considered articulate, organized, persevering, proactive, and success-oriented (with over two decades’ experience in IT,

    business analysis, and project management), I am regarded as a disciplined self-starter, creative problem solver, effective team player and leader, and excellent writer with superior analytic and communications skills and a keen eye for detail.

    References Available Upon Request

Report this document

For any questions or suggestions please email
cust-service@docsford.com