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STATE OF WISCONSIN

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STATE OF WISCONSIN ...

    STATE OF WISCONSIN

    STARS Web 8.1 USER’S GUIDE

    Worker’s Compensation

Scope: The STARS Web Worker's Compensation User’s Guide will

    provide the user with standard procedures and definitions as a basis for

    consistent and accurate data entry into the statewide information system.

    TABLE OF CONTENTS

    LOGGING INTO STARS WEB ............................................................................... . 3

    Location Based Security ........................................................................................... . 3

    Select Company ......................................................................................................... . 4

    MY STARS HOME PAGE ........................................................................................ . 5

    My Tasks & Bulletin Board ..................................................................................... . 5

     My Links ..................................................................................................................... . 5

     My Reports & Alerts ................................................................................................. . 5

    LOGGING OFF STARS WEB ................................................................................ . 6

    TIMED OUT ................................................................................................................ . 7 CHANGING YOUR PASSWORD ........................................................................... . 8

    NAVIGATING IN STARS WEB .............................................................................. . 9

     Claim Search Screen ................................................................................................. . 9

     Wild Card ................................................................................................................... . 9

     Customize Your Search Screen ............................................................................... . 10

     Sorting Data ............................................................................................................... . 13 PROCEDURES............................................................................................................ . 13

     Use of STARS Web and Claims Procedures ........................................................ . 13

     Editing/Maintaining Claim Information ............................................................... . 14

    STANDARDS FOR ENTERING DATA IN THE STARS WEB SYSTEM ...... . 15

     Name Format ............................................................................................................. . 15

     Time (Military table)................................................................................................. . 15

     GPR/Non GPR ........................................................................................................... . 15

     Date of Hire ................................................................................................................ . 15

     Completeness of Entry ............................................................................................. . 15

     OSHA Field Updating .............................................................................................. . 15

    CREATING NEW CLAIMS ..................................................................................... . 16

    Claim Coverage Field ............................................................................................... . 17

    INJURY AND ILLNESS SCREEN .......................................................................... . 18

    INITIAL TREATMENT LOOKUP ......................................................................... . 19

    ZIP CODE OF INJURY SITE .................................................................................. . 19

    OSHA ........................................................................................................................... . 20

     Recordable or Nonrecordable ................................................................................. . 20

     Privacy Case ............................................................................................................... . 21

     Lost and Restricted Days ......................................................................................... . 21

     Severity Lookup ......................................................................................................... . 22 Injury/Illness .............................................................................................................. . 22 OCCUPATION - FREE FORM FIELD .................................................................. . 23

    DESCRIPTION (Res, Obj, Cause) ........................................................................... . 23

    CLAIMANTS UNION ................................................................................................ . 23

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WCC NAME & PHONE NUMBER ........................................................................ . 24

    CLAIM PAGES ........................................................................................................... . 24

    REQUIRED FIELDS .................................................................................................. . 24

    ORGANIZATIONAL CODE .................................................................................... . 25

    UDDS CODE ................................................................................................................ . 25 SEARCHING FOR AN EXISTING CLAIM ......................................................... . 26

    FROI SCREEN ............................................................................................................ . 27

    FINANCIAL SCREEN ............................................................................................... . 28

     SWI Worker's Compensation Formulas ............................................................... . 28

    TRANSACTION SCREEN........................................................................................ . 29

     Transaction Detail ..................................................................................................... . 29 ATTACHMENTS ........................................................................................................ . 30

     Entering Notes............................................................................................................ . 30

     Note Format ............................................................................................................... . 31 RECENTLEY VIEWED CLAIMS .......................................................................... . 31

    REPORTS ..................................................................................................................... . 32

     Create New Report .................................................................................................... . 32

     Searching for an Existing Report ........................................................................... . 35

     Report List Screen ..................................................................................................... . 36

     Scheduling a Report .................................................................................................. . 37

     Distribute Report ....................................................................................................... . 38

     Report Status.............................................................................................................. . 39

     Completed Reports Folder ....................................................................................... . 40

     Delete Report.............................................................................................................. . 41 ADMINISTRATOR MENU ...................................................................................... . 42

    ERRORS ....................................................................................................................... . 42

     UW Help Desk Contact ............................................................................................ . 42

    CODES .......................................................................................................................... . 43

     Occupation Codes ..................................................................................................... . 43

     Result Codes ............................................................................................................... . 54

     Object Codes .............................................................................................................. . 58

     Cause ........................................................................................................................... . 60

     Location (Injury) Codes ........................................................................................... . 67

     Payment Codes........................................................................................................... . 68 FORMS ......................................................................................................................... . 70

     Checklist for Technical Access to STARS Web.................................................... . 70

     Client Workstation Requirements Checklist ........................................................ . 70

    STARS USER AGREEMENT GUIDELINES ....................................................... . 71

     Deleting Users ............................................................................................................ . 71

     Who Should be a STARS or STARS Web User? ................................................. . 71

    STARS USER AGREEMENT .................................................................................. . 72

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LOGGING INTO STARS WEB

USE ALL CAPITAL LETTERS IN STARS

    The address for STARS Web on the internet is

    https://starsweb.wisconsin.gov

    Enter SWI in the Client ID field.

    Enter your STARS User ID and password.

    Click

    Please Note: Your STARS Web User ID and password are assigned to you

    after you have completed the User Agreement and have been notified that

    you’ve been added to the STARs system. See “Forms” section for the user

    agreement form

Location Based Security

    STARS Web allows users to view only claims with their campus organization code.

    There are two user categories:

    ? Adjuster can open STARS, read, do all claims functions, print and do all report

    functions.

    ? Read only can open STARS, read, print and do reports.

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Select Company

    Choose SWI State of Wisconsin and click on the Open Company button

    This will bring you to the My Stars page.

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    MY STARS HOME PAGE

The various functions and capabilities of STARS Web are rolled together in the My STARS

    Home Page. The My Tasks and Bulletin Board section serves as a „to do‟ list, a bulletin

    board for distribution of information and a system for recognizing and notifying significant

    activity in the system.

My Tasks & Bulletin Board

    To view new bulletin board messages click on the triangle to open and view any new

    messages.

My Links

    Use this section to create Internet shortcuts. To create a shortcut link you must first create a

    folder. Click on “Add Link.” You will be prompted to create a folder. The first time click “OK.” You will be prompted to name your folder then click “OK.” Click on "Add Link,"

    and enter the name you wish to display. Enter the web address (URL address). When you

    want to use the link you have created use the triangle to open your links and click on the

    name of the link you want.

My Reports & Alerts

    To add a report to the “My Reports” section of STARS Web click on “Add Report” and

    locate the report you want to add. Click on the blue star located on the report search screen.

    The first time you enter a report to the “My Reports & Alerts” page you will be prompted to

    create a report group. Enter the name of the report group and click “Save” then you can add

    reports to your group.

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LOGGING OFF STARS WEB

    You may log off by either selecting “Log Out” under Admin on the static menu, or by clicking the Logout on the far right hand side of the static menu

Once logged off you will see the screen below that reminds you to close your internet

    browser.

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TIMED OUT

STARS Web will log out of the STARS Web system after 30 minutes, unless you save,

    search or refresh your screen. If you do not save, search, or refresh your screen, the server

    will kick you out. If you do get timed out any unsaved information will be lost and you will

    need to re-enter lost information.

Follow the log in procedures to get back into STARS Web.

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CHANGING YOUR PASSWORD

To change your password, highlight "Admin" and click on “Set Password”

Type in your old password, type in your new password and retype your new

    password. Click on “Change Password” at the bottom of the screen. You will be

    prompted that your password has been changed.

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NAVIGATING IN STARS WEB

Use the Back and Forward arrows of your internet toolbar to go back and forth between

    STARS Web screens that you have previously viewed. To move between pages within a

    claim, use the “Claim” pages on the left side of the screen.

Claim Search Screen

    To locate or search for a specific claim in STARS Web, go to the “Claim Search Screen”, highlight “Claim” to get a drop down, and click on “Quick Search”, enter information into any of the search boxes and click on “Search”.

Wild Card

    The % sign is used as a wild card when doing a claim search by name. It is a symbol that

    stands for one or more unspecified characters, used especially in searching text and in

    selecting multiple files or directories.

Example: If you wish to search for a claim, but are uncertain of the spelling of the last name,

    you would type the first few letters of that name followed by % then click and

    you will get a list of all claimants whose last names begin with those letters.

Note: remember STARS is case sensitive so you will need to use all caps.

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Customize Your Search Screen

    To search for a claim using a field that is not shown in the “Search Default Screen”, you will

    need to customize your search screen and add the field you would like to search.

Click on “Create New” to create your own customized search screen

You will be prompted to name your new search setting profile

Once you have named your search click on “Create New” and you will get a screen to add

    fields.

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