By Valerie Austin,2014-03-26 21:27
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Unit 4. Pre-convention Enquiries

    4 class hours per unit.

    I. Learn to speak 1-2 class hours

    1. Listen to dialogue one time for general main idea.

    2. Listen and follow dialogue one time for pronunciation and vocabulary 3. Listen to dialogue with teacher's explanation (in English)

     Before listening, keep these questions in your mind.

    What is the caller's first consideration when making the call?

    What are other things the caller interested at?

     (experience in holding large-scale meetings; traffic, facilities from conference halls to meeting room; vegetarian and Muslim food; necessary fitting for aged and disabled

    people. )


    Have experience in ...; experienced staff, working experience, experience tears

    Certificated by ICCA, proved by , operated and managed by..., invested and constructed by...sponsored by .... Organized by.....

    ICCA, the International Congress & Convention Association is the global meetings industry network.

    Within a 30-minutes taxi drive/ 10 minutes walk

    Of different sizes and styles/ of different flavors//at various sizes and styles

    Vegetarian food and Muslim food, vegetarian diet

    Aged and disabled// Barrier-free facilities/ accessibility facilities/Facilities for the Disabled

     Useful phrases :

     "No problem." Should be carefully used.

     Never say "Hello" when you pick up a phone.

     Never say "When do you want the meeting?", say "When would you like your meeting?". Questions for thinking:

    Why traffic is the first consideration for convention and exhibition? 4. Dialogue practice with desk mate

    5. Vocabulary practice: word guessing game in class and in group (supply material) II. Listen and understand 1 class hour 1. Listen twice

    2. Complete the exercise

    3. Listen for teacher's explanation

    Why the city is called "the C&E Capital of Asia"?

    What kind of facilities can we find in the center?

    What kind of service can we find in the center?

     (with hundreds of congresses, conferences, meetings and seminar held yearly; video-conference, tele-conferencing, satellite-links, audio-visual equipment; simultaneous

    interpretation service in 8 languages and dialects)

    4. Extra materials: video material about C&E in English (upon learner's level) III. Read and Understand 1-2 class hour

    1. Listen to text one time

    2. Teacher's explanation: Information, grammar and language point 3. Evaluation: listen to text one time and ask one question; practice with desk mate;

     Do the exercise with other in class.

    4. Extra materials: (upon learner's level) IV. Learn to write 1 class hour

    1. Practice

    2. Teacher's Explanation

V. Review: vocabulary from C&E profession 20 minutes

Appendix 1 reading and understanding

    Qualification Enquiries

    I What is Qualification Enquiries?

    1. Qualification, certification, authorization.

    2. Proper selection of a meeting site is to enquire the honesty and qualification.

II. Consideration factors in qualification enquiries

    1. Location:

     Downtown (for tour, travel and leisure)

     International airport (for international arrival, Hongqiao airport and Pudong airport) Road and highway network (traffic jam, BRT, subway, MRT)

     Hong Kong International C&E center

     Hong Kong is the business hub of Asia, and the Centre is at the business hub of Hong Kong - bustling Wanchai district.

     Overlooking famed Victoria Harbour, the Centre is conveniently linked by covered walkways to adjacent luxury hotels, including the Grand Hyatt Hong Kong and the Renaissance Harbour View Hotel. Also close are the MTR -Hong Kong's modern subway system - the airport bus, city buses and ferries, banking, the main post office, and all the shopping and entertainment that Hong Kong is famous for.

Suntec Singapore International C&E center

    Suntec Singapore International C&E center

    Situated next to the Central Business District, Suntec Singapore is at the heart of a self-contained, totally integrated events infrastructure, and only 20 minutes from Changi International Airport, where most major Asian capital cities are within a six-hour radius flying time.

     Location Map

     Public Transport

    Suntec Singapore is conveniently accessible by MRT and buses.


    The nearest MRT Station is City Hall. You can then take a 10 minutes’ walk via the underground City Link Mall. Alternatively, you can hop on board our Suntec City Courtesy

Shuttle Bus pick-up point is outside the City Hall Station entrance at St Andrew’s Cathedral,

    opposite Capitol Building.


    Bus services to Suntec Singapore: 36, 97, 106, 111, 133, 501, 502, 518, 857, 700. Alight right in front of the Convention Centre.

     Access Routes to Suntec City By Road / By Car

    • Raffles Boulevard (from Bras Basah Road)

    • Temasek Avenue

    • Rochor Road exit from East Coast Expressway

    • Nicoll Highway

     Suntec Singapore is accessible via 2 major expressways: East Coast Expressway (ECP) and Central Expressway (CTE). There are prominent signages directing the way to Suntec Singapore, which is located south of the Office Towers. There are a total of 3,200 parking lots available in the basement of Suntec City, and many more are available in the vicinity.

2. Experienced and qualified

     Experienced: how many conventions; annual International convention or Trade Show

    Events Calendar of Suntec Singapore International C&E Center in September 2009

    ; The Singapore Millenium 2009 International Open Dancesport Championship, 6

    September 2009

    ; COMEX 2009, 10 September 2009 - 13 September 2009

    ; The 4th Asian Congress on Autoimmunity, 11 September 2009 - 13 September 2009

    ; Compensation & Benefits Congress 2009 - Redesigning C & B in Uncertain Times,

    16 September 2009 - 17 September 2009

    ; GCA Games Convention Asia, 17 September 2009 - 20 September 2009

    ; WORLD FOOD FAIR 2009, 18 September 2009 - 21 September 2009

    ; Branded Footwear Sale, 19 September 2009 - 21 September 2009

    ; FUELFestival - Underworld Live 1st Time in Singapore , 24 September 2009 - 25

    September 2009

    ; 16th APSA International Conference, 30 September 2009 - 1 October 2009

    ; GOVERNMENTWARE 09, 30 September 2009 - 2 October 2009

    ; Safety & Security Asia 2009, 30 September 2009 - 2 October 2009

     Qualified: Certificated by an authorized organization such as UFI or ICCA

    ; ICCA, the International Congress & Convention Association is the global meetings

    industry network.

    ; AIPC, Association Internationale des Palais de Congrès. The International Association

    of Congress Centres, based in Brussels, Belgium, is the industry association for

    professional convention and exhibition centre managers worldwide.

    ; UFI, The Global Association of the Exhibition Industry. UFI is the association of the

    world's leading tradeshow organisers and fairground owners, as well as the major

    national and international associations of the exhibition industry, and its partners.

    Headquartered in Paris, France.

     Xiamen International Conference & Exhibition Center is certificate by UFI in October 2004

     as a Full Member, which makes it one of the association's 30 Chinese members.

     Annual fairs in Xiamen: China International Fair for Investment and Trade

3. Function space

     Large enough: Capability for largest number

     Number and types of conventions halls and meeting rooms

     Facilities: air-conditioning system, lighting and audio-visual systems, computer system, lodging and catering facilities, facilities for the disabled.

     Function space in Suntec Singapore includes

     Convention hall, exhibition hall, meeting room, gallery, restaurant or canteen, theatre, ballrooms, car park, concourse.

     The Concourse is a multi-purpose open area spanning 930 square metres of flexible space and featuring 3-storey high panoramic windows. It offers the perfect setting for opening ceremonies, networking parties, wedding dinners and small exhibitions. The Concourse can seat up to 600 persons banquet-style seating.

     Service in Suntec Singapore includes

    Banquet service, bid assistance, client service, restaurants, support service and wedding service.

     Catering Service in HK C&E Center

     Hong Kong Convention and Exhibition Centre catering means top quality, amazing variety and superb presentation exactly when and where you need it - at stands and meeting rooms and in themed restaurants in the halls. Conveniently located cafeteria and food concessions provide freshly-brewed coffee and tea, the purest of juices and delicious cakes and sandwiches.

     Our meeting packages and wedding packages include specially designed menus. Tailor-made packages (特制; are also available on request.

    4. Professional staff

     Offer first class service: initiative and personal Professional knowledge

     Language proficiency

Appendix 2 Questions for review on text

    1. What are the four considerations in choosing a meeting site? 2. How can we understand location is the first consideration in selection of a meeting site?

    3. What kinds of qualification could be accepted?

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