Room 313, Building 54 Cell Phone: South Star Road Email:
English Customer Support
;English (Trade and Economic Direction), expected July, 2010
School of Foreign Study
Courses: Basic English, Advanced English, Translation, Interpreting, International
Business English, Marketing, E-commerce, International Settlement, etc.
;English level: CET6, TEM4
;Over one month of experience in English customer support
;Well-developed focus, teamwork skills, MS Word, Excel and PPT application.
;English Customer Support, Ace Computer Technology Co.
October, 2009---November, 2009
--Support customers shopping through eBay.
--Resolve queries from foreign customers and the problems of the company’s products,
maintain the company’s good fame of power seller on eBay.
--Cooperate with the salesmen and the marketing to improve the business.
;Part Time Trading Assistant, Darling Industrial Inc.
July, 2009---September, 2009
--Search for foreign buyers through internet.
--Translate products’ information into English and communicate with oversea
customers by means of email and msn.
;Life Secretary, School of Foreign Study
--In charge of class dues, be a messenger between students and the school passing
on information related to general affairs
;Minister of Membership Department, the English Study Association
September, 2007---June, 2008
--Resolve questions from the members and release the latest activities’ information.
playing table tennis, reading, watching movies, roller skating and fishing.