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Characteristics of African media markets

By Stephanie Campbell,2014-06-18 00:00
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Characteristics of African media markets ...

    Characteristics of African media markets

by Guy Berger, Paper for workshop convened by Forum Media and Development,

    15-16. September, 2006. Academy Eichholz Castle, Germany: “Money matters. How

    Independent Media Manage to Survive”.

1. Introduction

This paper assumes that an overview about African media markets like this is intended for

    a purpose. That purpose is to highlight obstacles and opportunities for growth in these

    markets. This indeed is a topical issue, not least because of various initiatives in the wake

    of the recommendation in the March 2005 Blair Commission for Africa that Independent

    media institutions, public service broadcasters, civil society and the private sector, with

    support from governments, should form a consortium of partners, in Africa and outside, to

    provide funds and expertise to create an African media development facility. African

    media markets and how to develop them is a highly relevant matter.

The insights contained in this paper draw from recent academic research as well as direct

    personal experience of having been an editor who has also served as business manager on a

    weekly newspaper in Cape Town. It is also based on insights gained from teaching media

    management on numerous short courses for Southern Africans in the past decade. Lastly,

    work by colleagues in the Sol Plaatje Media Leadership Institute at Rhodes University, a

    facility founded by this author, has also been valuable in contributing to the perspectives

    herein. At the same time, it must be stated that this paper is to a large extent impressionistic

    rather than “scientific”. Further, when the term “Africa” is used below, it designates mainly Anglophone sub-Saharan Africa and more correctly Southern Africa. Of course,

    even Southern Africa is also very diverse, as is discussed below.

2. Mapping which markets?

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If we take the word “markets” literally, the term refers to the competitive exchange of

    goods and services, and size and speed are usually important factors. In regard to media,

    this refers to the whole gamut of transaction relationships that go into the sustained

    reproduction of a media enterprise. There are very many of these, especially if one includes

    various services to that enterprise. Thus, African media depend on the exchange of

    numerous commodities and the relationships that enable these (i.e. “markets”). Much like

    those elsewhere in the world, therefore, African media markets can be assessed in regard

    to:

    ? Finance (capital markets) ;

    ? Facilities (newsprint supply, PCs & software, printing presses, studios, etc);

    ? Audiences and/or consumers ;

    ? Advertising, advertorials, sponsorships;

    ? Promotions and events;

    ? Pipes/frequencies/cables/transmission masts;

    ? Points of retail sale;

    ? Reception devices (eg. Radio sets);

    ? Skills (editorial, business, legal, accounting);

    ? Services (eg. Market research, business intelligence, consultancies, training, etc.)

    ? Editorial content (freelancers; news agencies; syndication arrangements)

It can be acknowledged that progress in some markets can be relatively independent of the

    state of others. For instance, it is not uncommon in South Africa newspapers to find

    shrinking audiences and yet increasing advertising. However, on the other side, the

    interdependent character of many markets also means that problems or limitations in one

    market can have a major negative impact on prospects in other markets and therefore the

    media as a whole. For example, it is hard to build the audience market for TV if there are

    weaknesses in the transmission services or receiver set markets. Thus, a holistic approach

    is needed if we are to grasp what it takes to develop media as such.

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Theses principles apply to African media no less than to many other countries. However, at

    the outset it must be stated that the continent in general is very, very far from the 24/7

    ubiquitous media commodity exchanges found in Western countries. There are also many

    other particularities. One striking one is in regard to the market for editorial content, i.e. the

    buying and selling of information to go into the media. Such commodity exchange does not

    exist in many African media outlets in regard to international news. Instead of the

    commercial purchase of content, there is substantial piracy (intellectual property theft

    rather than market exchange). This is thanks to the availability of much content on the

    Internet which is reproduced without permission, acknowledgement or credit.

Also found in Africa, unlike Western countries is a particular character to the markets for

    content whereby news-makers have to pay for content to appear - in the guise of editorial.

    This is in the illicit exchange when journalists demand or receive an honorarium from the

    source in order to cover a particular story. Called “soli” (from “solidarity”), “gatu” (from “gratuity”), or most commonly “brown envelope journalism”, this is an all too common feature within African media markets in West and even Eastern Africa. In some countries,

    such as Angola, a different kind of content market exists (in embryonic cultural form): This

    is in the attempt by sources to extract money in exchange for information they are being

    asked for. This amounts to a kind of “cheque book” journalism in extremis, although it is seldom that journalists and media houses in Africa are in a position to pay sources for

    information. In summary, in some areas, African media bypasses markets and simply

    plagiarises content; in other areas sources become “markets” for journalists to exploit, and

    journalists are regarded as “markets” by some sources. Needless to say, such market and

    non-market relations are not conducive to either credibility or to the development of the

    wider market for the media. What all this points to are some of the peculiarities of African

    media markets, which is a theme developed in the next section.

3. The big picture: Africa in comparison to developed countries markets

Perhaps the major point highlighting the distinctiveness of African media markets

    concerns the small state of the industry in much of the continent, which contrasts with

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much else in the world. In advanced media markets, where there is often

    information/entertainment overload, it is evident that media enterprises tend to “follow the market”. For example, they have to give the audiences what they want, and also advertisers

    what they want (i.e. particular kinds of demographics, editorial vehicles and editorial

    environments). But in Africa, which is so far from being media dense, it is more a case of

    “build the market” (in the above example, amongst both audiences and advertisers). It is

    sometimes remarked that no one really knows exactly what audiences in Africa want, not

    even these people themselves, because there is so little exposure to a range of alternatives

    out of which preferences can be formed, identified and exploited as a market. In other

    words, “audiences” as constructs are not something that pre-exists in many African media markets. Much more so than in developed countries, such social classes have to be created

    from scratch (not just renewed or recreated). And in this quest although there may be major

    gaps in the market (in terms of the sizeable hunger for various content by African

    publics), the business constraint is whether there are (viable) markets in the gaps. The

    extent of poverty in Africa militates against answering this positively, and there are other

    factors (such as language, see below) that further make for complexities in developing

    markets.

A second distinctive point about African media markets is in terms of drivers. According to

    one theory of Western media economics, the starting point of successful media is (a)

    appropriate editorial, which then attracts (b) interested audiences, and these in turn enable

    the enterprise to then secure (c) advertising. In turn, the advertising revenue funds the

    production of further editorial, so enabling a virtuous circle to revolve. Of course, some

    people would argue that in practice, the real starting point of much Western media is

    advertising, not editorial. In other words, that media development in advanced capitalist

    countries is driven by the potential for advertising growth, which starting point then leads

    to the production of a tailored media product that will garner the audience for whom

    advertisers are searching. The editorial “idea” thus comes second in this scenario.

    Furthermore, in this model, the customers of most media businesses are not in fact the

    audience; rather they are commodities that are constructed for sale to the real customers

    viz. the advertisers.

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    At any rate, neither interpretation of Western media economics is readily applicable to African media markets. The difference is that most media in Africa starts and ends with

    politics rather than economics. For example, many traditional suppliers of finance, such as banks, are politically scared to lend to private media in Africa because of the potential political sensitivities, plus the possible insecurity of the investment in an enterprise that can be eliminated at the stroke of pen signing a banning order. Some NGO-driven facilities such as the Botswana-based Southern African Media Development Fund (SAMDEF) have come into being to try and fill the gap to an extent. There have also been some investments by the International Finance Corporation (in the unsuccessful TV Africa), and by the Industrial Development Corporation of South Africa (in movies like Tsotsi). But the absence of effective markets in capital that could cater to media operations is a major constraint around the continent. The question of media investment markets, however, cannot be separated from the political risks involved.

    Politics affects not just capital markets. It even overdetermines the whole economic dynamic in much African media. In developed countries, people often operate media as a means to make money. In Africa, even where there is a dynamic of making money, this is often in order to run media - as a political venture. (This model differs to the Berlusconi one, which combines political and commercial purpose in equal measure!). Thus it can be noted that state-owned media in much of Africa is run for political propaganda purposes on behalf of governments, while most private media is run by critical activists of varying hues (some linked to opposition parties). To a limited extent, some media content operates with a development agenda (as distinct from a political agenda, whether democratic or despotic). This is usually on a non-commercial basis (such as through donor or state support). But on the whole, that sector of African media which is run purely for business reasons i.e. as an

    investment prospect is the least common dynamic to be found.

    This character gives rise to another difference between African media markets and West European markets. In the latter, state-owned broadcasters are usually run without a commercial dynamic, with much financing deriving from non-market mechanisms, such as

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    licence fees or governmental grants. This is because their rationale is public broadcasting, and indeed there is also a vociferous private broadcast industry that is very hostile to public enterprises competing for revenue in advertising markets. Africa is very different: not only are most state-owned broadcasters “governmental”, rather than “public”, they are also very

    active in advertising markets. The aim of this is not to make profits for the state, in the sense that a public enterprise might be designed to do; it is mainly to lessen the costs of running a political mouthpiece for the government.

    Whereas advertising in Europe tends (with some exceptions) to imply independence of government, and rather dependence on the private sector, this is not the case in many African countries. The excessive commercialism that characterises many African state broadcasters is combined with political control. Public service thus suffers at the expense of both characteristics. Another major point is that much advertising in Africa is done by the state itself, which dynamic lends itself to enormous political abuse. Both the Namibian and Botswana authorities in recent years have attempted to ban the placing of government advertisements in independent and critical newspapers. This again highlights that African media markets are inextricably tied up with politics, and indeed an environment where media does not always have the luxury of a relative separation between economic and political power.

    Although broadcasting around Africa is mainly advertising-financed, this is not the case with much print media. Instead, many newspapers and magazines tend to rely on cover price i.e. an exchange directly with readers. In addition, most of these sales tend to be

    street-based, with subscriptions and home deliveries being very low. The result is fragile cash-flows for African newspapers and often a tendency to hype stories in order to achieve street sales. Again, these characteristics are different to those found in advanced Western media markets.

    A last point highlighting the difference between African and Western media markets concerns the scale and history of the continent. On the one hand, there is a myriad of local languages which is both an opportunity for niche media, but also a challenge due to

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smallness of size. The rural dispersion of many residents also makes for a challenge in

    terms of distribution, even as regards broadcasting signals. On the other hand, there is also

    a common longing around sub-Saharan Africa towards an “African-ness” which raises the

    potential at least amongst middle classes for transnational media markets (in one of three colonially inherited national languages). For example, stories about Kofi Annan will

    resonate across most of the continent, due to an identification and aspiration that derives

    from the pan-African shared experience of racism and colonialism, and resistance thereto.

    In contrast, European media markets appear to be far more nationally limited at least as

    regards news, culture, sports and language. In addition, Africa is characterised by an

    enormous diaspora of diverse generations, and this also provides huge market potential

    (not least at the level of Internet content).

In summary, African media markets cannot be taken as given, or as if they have only to be

    “exploited” or “tapped into”. They have to be built. They are mainly politically, rather than

    economically, driven. State-owned media combines this character with being commercial,

    however. Sales revenue, rather than advertising, is the business model of much print, and

    African potential markets are both very small (and language-based) as well as potentially

    pan-African and international.

    4. Issues for African Media Development: deepening density

Strengthening and expanding African media markets is part of what can be termed “media

    development”. The latter phrase intrinsically assumes a particular model of what a

    “developed” media would look like, and this needs to be surfaced. There are many

    possibilities: The developed media markets of the USA, the UK and Germany are pretty

    different. The first country has an overwhelming private broadcast industry based on

    advertising and subscription, and a fringe public broadcasting system funded by donations;

    the second has a large private sector but also a large central public broadcaster financed by

    licence fees (BBC); the third has a mix, and that applies even to its public broadcasting

    sector which also includes an aggregation of regionally-based broadcasters (ARD). So

    what then would or should “media development” mean in Africa? According to Western

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    models of “media development”, the African mediascape would not be developed because it does not match the US model of a powerful private media, nor the UK model with an

    independent public broadcaster, etc. Should Africa aspire to one of these versions - perhaps

    look to “developed” status in a more Africa-centred sense: what would it mean for African

    media to grow and play a greater part in the lives of Africans? Would this latter approach

    not, probably, require us to look at community media alongside private (i.e. capitalist) and

    public media i.e. a sector of media which, in theory at least, should not be tied to a state

    with the incumbent risks of political control, but which also does not depend on generating

    profits (which would curtail media enterprises to being urban-based and middle-class

    focused)? Community media is also mainly a local platform, providing for local languages

    and participation, with rationale that both competes with, but also complements, private

    and public media. In this light, African media development would include interventions

    that help community media start and be sustained alongside a state-owned sector that has

    been transformed into public media, and also a pluralistic private media sector. Such a

    totality thus means a different model to those in the West. This is an important elaboration

    of what one might then mean in talking about deepening media density in Africa a

    precondition, incidentally, for promoting the Information Society on the continent. All this

    of course is not to idealise the mediascape as if the three sectors (community, public,

    private-commercial) are, or should be, all mutually exclusive. For instance, public service

    obligations are often spread in varying degrees across all sectors, not just the public media sector. Commercial aspects may also characterise all sectors (in appropriately

    varying degrees, hopefully), not just the private one. However, what we are talking about

    are differences in emphases within an overall media reality working towards its

    development in diverse African conditions.

Within this perspective, a strong case can be made that the imperative for Africa is media

    quantity rather than quality. Of course, even quantity, as discussed below, must entail a

    minimum of quality in order for it to find sustainable consumers. In addition, the

    propaganda “quality” of government broadcasting – the biggest medium in the continent

    is a great obstacle for any kind of development. More government media is not required.

    However, the quantity argument is that more of other kinds of media in the sense of

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pluralism means the prospect of enabling greater competition and choice, and thence

    progressive impact in terms of democracy and development. It is certainly more difficult

    (even if more imperative!) to promote diversity in content if there is not a plurality of

    media outlets. For instance, especially in conventional broadcasting, there are (and for a

    long time will be) a finite number of prime-times. More media means more content and

    more players across the entire public sphere spectrum: i.e. in public media, commercial

    private media and community media. Perhaps there is still some place within this whole for

    governmental media in the context of a developmental state seeking its own voice to

    promote various programmes. But even if so, this sector should not be at the expense of (or

    in competition with) other media sectors, and it should certainly not reflect an imbalance in

    which the state spends more on boosting its own communications capacity to speak at its

    citizens, than it does on promoting the capacity of citizens to communicate with each other

    and back to it. This means an African media development perspective of prioritising the

    deepening of media density through promoting markets that include a proper public service

    media (possibly along various models not necessarily the BBC singular one or the current

    oligopoly-commercialised one), vibrant private media businesses, and sustainable

    community media.

Deepening such media density can be considered as a two-sided coin. On the media

    provision side, there is the expansion of existing media, and the creation of new media

    outlets. These raise questions of regulatory environment, entrepreneurial spirit, access to

    capital and other media input markets, etc. On the media consumption side, there is

    expanded use of media which hinges on increased accessibility to audiences, and greater

    awareness thereof (in part a result of marketing and promotions work from the supply-side).

    Such access is a matter of the increasing availability of media products, consumer devices

    (and electrical power), rises in literacy and language competencies, and affordability in

    regard to costs to the consumer.

One puzzle in this dual dimensional consideration of media density is whether the supply

    side of media drives demand, or vice versa. This is relevant for the strategic question:

    where should media development initiatives concentrate their energies? The answer needs

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to take cognisance of the fact that there is a complex linkage between growth at either pole.

    For example, media consumption can rise without any increase in supply: as with

    consumers spending more time with existing media, or sharing media (eg. the number of

    readers per copy can increase). This is obviously where quantitative growth is linked to

    quality as defined in practice by consumers. Seen from the other side of the equation,

    increased production does not necessarily mean more consumption. A governmental

    broadcaster can extend the reach of its signals (or hours of transmission), but the

    population may not want to listen to propaganda. There can be advertorial “supplement”

    inserts or extra pages in a paper; there is no guarantee that anyone will read them.

In other words, changes in consumption are not necessarily predicated on changes in

    production, and increases in supply do not inevitably lead to heightened demand. But

    nonetheless, irrespective of the growth is taking place, ultimately a society does need an

    expanded supply in order to have ongoing and unlimited possibility of an increase. You

    cannot continue to expand consumption ultimately without expanding production. And

    progress towards the latter at least holds out the real possibility of expanded consumption.

    This in turn leads onto another consideration. If African media is just young (i.e.

    “undeveloped”) and merely needing help to grow, then certain interventions suggest

    themselves (eg. skills development). However, what if there are also obstacles preventing

    or reversing growth (“underdevelopment”), such as oligopolies and political oligarchs? In

    this case, different priorities are presented (eg. regulatory reform). Realities in Africa may

    often be an interdependent mix of media being undeveloped and underdeveloped” in

    the two senses noted above. Thus skills promotion without regulatory reform may be

    ineffective in terms of media development; conversely regulatory reform on its own does

    not produce either the entrepreneurship or management capacity required to take

    advantage of new opportunities and market openings.

To sum up this section, the phrase “media development” needs to be shaped according to

    African conditions, to the complex interrelation between market supply and demand in

    regard to media density, and to a distinction between those factors that lead to markets

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