Chapter 7 - Diversity in the workplace

By Charles Stewart,2014-06-17 23:59
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Chapter 7 - Diversity in the workplace ...

    Chapter 7 - Diversity in the workplace

    BSBCMN315A Work Effectively with Diversity

    Activity 7.1

    Part A My motivators, values and purpose

    On page 150 of your text, you will find a list of aspects of social diversity

    which include religion, race, language, family structure, age,

    socioeconomic background, intellectual ability and gender. All of these

    factors as well as cultural factors have influenced our values and what we

    see as our purpose in life. It is our values that motivate us. As is

    mentioned in your text, in everyday life and at work it is unlikely that we

    will deal only with people of similar nature, background and ideals to our

    own. We have to learn to accept and respect people who are motivated by

    very different values and purposes from us. As a first step in

    understanding others, it is useful to examine ourselves to determine our

    motives, values and what we see as our purpose.

    Examining values

    Complete the following questionnaire to help you ascertain your values.

    Use the following as a guide to come up with the Values that are important in your life.

     a) Rank the Main Values from Highest (1) to Lowest (10) (2 x left columns)

     b) Rank the Specific Values by ticking one of the 3 boxes (3 x right columns)


     Rank Main Values Specific Values High Med Low

    Job Satisfaction Having a sense of achievement

     Reaching my potential

     Feeling competent

    Relationships Getting along with people

     Working in a team

     Working with people I like

     Having people respect me

     Helping others

     Being able to influence people

    Achievement Feeling important and valued

     Feeling successful

     Feeling useful

    Growth Having learning opportunities at work

     Not having to change

     Being able to take time out for study

     Personal development

    Independence Being part of a team sharing decisions

     Being autonomous

     Having the decisions made for me

    Meaning My tasks are part of a larger purpose

     Feeling needed

     My tasks have meaning

    Service (humanity) Giving time to causes of value

     Pursuing an activity that benefits all


    Ethical Principles Honesty





    Prosperity Making money

     Achieving Financial Security

     Having enough to survive

     Security Feeling secure and safe in the job

     Not wanting to take risks

    Examine your response and if you are in a group situation, compare your

    rankings with others. Discuss why you believe you have developed these

    particular values. Discuss what these values motivate you to do.

    Now that you have examined your values and of course you will realize

    that your rankings are different from others, contemplate how you view

    your purpose.

    Contemplating purpose

    1. If you had the opportunity to pursue what was truly important to you, which of

    the following would you have the desire to contribute to?. Tick as many as you

    want. (You may tick one / some / none or fill in the „other‟ – it‟s your choice).

    Explain why you chose this and how you tend to do this. For example: .

    Helping people: WHY? Because I have a lot myself and want to share.. HOW?

    By working in a soup kitchen and talking to people.

     To help those that are in need WHY? & HOW?

     To do work that brings more beauty to the world WHY? & HOW?

     To do work that brings more justice, truth and ethical behaviour in the

    world WHY? & HOW?

     To have an impact, to cause change WHY? & HOW?

     To build something WHY? & HOW?

     To contribute to the growth and development of this world WHY? &


     To help other people grow and develop WHY? & HOW?

     To invent something or do something unique WHY? & HOW?

     Other: WHY? & HOW?

    2. If you were only able to do one of the above what would it be (circle the

    tick box).

3. The purpose we see for our life helps to create meaning, energy, direction

    and a sense of guidance in our life. To get a feel for your sense of purpose

    for your life try to use some of the following imagery to help describe it.

    Draw, write, make a poem, create a slogan, or do anything that might come

    to you as you gain stimulation from the following.

    ? a tree that has branches and leaves springing from it, with deep roots

    when the soil is fertile

    ? a golden thread that holds the pieces of life together

    ? the blossoming of a budded flower

    ? the beating heart which causes life

    ? planet earth

    ? a song playing in harmony with its surroundings

4 What would you like to see written on your gravestone?

    Draw some conclusions about how you see your life‟s purpose. If you are in a

    group situation, discuss your conclusions with others.

    Part B - Language and Diversity

    On pages 155 - 156 of the text book there is a discussion about language

    and diversity. Interview one or two people you know who have come

    here from another country and ask them what language difficulties they

experienced when they came here and how things could have been made

    easier for them. Complete the grid below.

Language Difficulty Assistance that could be provided

Part C Values and Diversity

A new group of employees in your company who are from non-English

    speaking backgrounds are to have an induction program. You have been

    asked to be part of a discussion group to talk with them about work

    values in Australia. Make a list of the values that you think you would

    introduce into the conversation.

    Activity 7.2 Intercultural interactions

The claim is made on page 154 of your text book that “People from other

    races and cultures have a great deal to offer.”

Reflect on your own interactions with people from other races and

    cultures. Write a paragraph about the ways these interactions have

    benefited you.

    Activity 7.3 Individual Differences

a) Think about a group you have been involved in. It may have been a

    workgroup, a class group or a sporting or cultural group. List three

    ways in which people in that group were different from you and

    explain what benefit the group gained from having that person