Week’s introduction
Wk1
(pp.20-42).
Please read and prepare case study 1-1 Kiddie and the Super Gym for this weeks tutorial session.
Wk2
Logistics and Information Technology ( pp.43-73).
Please read and prepare case study 2-1 Just-in-Time in Kalamazoo for this weeks tutorial session. Many studies are increasingly arguing that the adoption of technology is one of the important tools for businesses to ensure survival in the age of knowledge-based economy. Furthermore, firms are under pressure from their partners to implement more integrated information systems that help increase the speed and flexibility of goods and information flows. This suggests that firms need to improve their understanding of technologies in different fields, including the logistics field, to achieve improved responsiveness to customers/suppliers and better coordination within the organisation. Module 2 discusses issues related to logistics and information technology and stresses the advantages and disadvantages of several information systems for logistics management.
One of the technologies discussed at this weeks lecture is the use of business intelligence systems and their application to Logistics Management. Here is a description: Business Intelligence for Logistics
Wk3
Chapter 6, Procurement, pp.115-128. Please read and prepare case study 6-1 Tempo Ltd. For this weeks tutorial session.
Nowadays procurement is seen as an important part of the value chain. Every entity along a value chain procures raw materials, components and parts; and value adds and then onsells the finished product to the next entity. Manufacturers are very good examples of this value adding process. Sometimes wholesalers and retailers purchase finished products and resell as the same finished product. Their value adding activities include repackaging, distribution and warehousing. This module introduces the student to the procurement scope and how the procurement function contributes to the objectives and efficiency of the organisation.
Wk 4
Chapter twelve, pp.235-256, Transportation.
Please read and prepare case study 12-1 HDT Truck Company for this weeks tutorial session. The structure of the domestic transportation industry includes small volume shippers, handling postage and parcel services, terminal operators, freight forwarders, truckload and carload shippers, large bulk shippers (e.g. the mining industry, project and oversize cargo and special delivery of hazardous materials such as coal).
Wk5
Chapter thirteen, pp.257-278, Transportation Management.
Please read and prepare case study 13-1 Chippy Potato Chip Company for this weeks tutorial session. In the current business environment transportation has become a strategic tool, especially in the transportation of industrial goods. Much more industrial products are transport in greater distances and the transportation managers job is more complex and demanding. The transportation managers role has also taken a greater role in accountability, responsibility and corporate strategy. This module discusses the primary duties of the transportation department and transportation managers.
The primary functions of a transportation department consists of setting rates, selection of carriers, tracking goods, human resources management, planning routing, documentation and freight consolidation.
Wk6
Chapter 14, International Logistics, pp.279-306.
Please read and prepare case study 14-1 Nurnberg Augsburg Maschinenwerke for this weeks tutorial session.
The increased marketing of goods and services on a global basis has meant greater influence and regulation by governments. This in turn affects the way international logistics and international trade is carried out, requiring supply chain specialists to be even more aware of the rules, regulations and issues related to international logistics. This module aims to provide students with an overview of the requirements associated with international trade.
Wk7
Chapter seven, pp.130-150, Demand Management, Order Management, and Customer Service. Please read and prepare case study 7-1 Handy Andy for this weeks tutorial session. Case study solution In module 6 you will learn about demand management, order management and customer service. Organisations are increasingly focusing efforts to estimate and manage customers demand, with the purpose of using this information to shape operating decisions, guide strategic resources in a lot of important ways (e.g. growth strategy) and improve customer service. Customer service is the output of the logistics system. Good customer service supports customer satisfaction, which is the output of the entire marketing process. Firms that traditionally viewed customer service as a cost centre are progressively recognising the enormous revenue opportunities, which went unnoticed in the past.
Wk8
Chapter nine, pp.172-194, Distribution center, Warehouse, and Plant Location.
Please read and prepare case study 9-1 Aero marine Logsitics for this weeks tutorial session.
Whilst there are a number of software packages that model the number of facilities required, input is required to consider the general effects of the location in respect to cost, existing channels, and the options for future closure/sale of the facility.
Wk9
Chapter ten, pp.195-212, Warehouse Management.
Please read and prepare case study 10-1 Minetonka warehouse for this weeks tutorial session. The long held view by Australian business that warehousing is a necessary evil, to be tolerated, and not contributing to profitability, is disappearing. Over the past decade the huge increases in interest rates and the cost of property and its development have caused businesses to review their investment in stock. The reviews covered raw materials, work in progress and finished goods as they all represent capital investments which cost money to maintain. In many cases the reviews were extended to include the company's investment in property, equipment and people needed to warehouse these goods. Reduction in this capital investment lowers the overheads in the form of interest charges and can release working capital which can then be used to generate additional income from the mainstream activities of the company. This module aims to provide students with an overview of warehousing management and its value adding role.
Wk10
Chapter eleven pp.213-234, Protective Packaging and Materias Handling.
Please read and prepare case study 11-1 "Let there be light" for this weeks tutorial session. Goods and materials can be packaged in a number of different ways, depending on the protection offered by packaging and labelling. The characteristics of the goods and materials are important and can include bulk materials, materials that respire, perishables or hazardous goods, which all require different methods of packaging, storage and handling. Goods can also be stored in boxes, pallets and containers, with inherent dimensional constraints. Materials handling is a specialised subject and facilitates speedy flow of materials through production, the warehouse and through the distribution channels to the customer. The principles of materials handling are considered.
Wk11
Chapter 4, pp.74-93, Organisational and Managerial issues in logistics.
Please read and prepare case study 4-1 Red Spot Markets company for this weeks tutorial session. The organisation for performing the logistics function will impact on the design, particularly if some logistics functions are outsourced to third-party providers. Driving factors will include cost, efficiency (how well resources can be utilised) and effectiveness (when resources are applied to achieve the outcomes required). Module three asserts that managerial issues in logistics include many broad areas such as productivity, product recall and control of return and salvaged goods, handling hazardous materials and managing risks, including terrorism.
Wk12
Chapter five, pp.96-114,The Supply Chain Management Concept.
Please read and prepare case study 5-1 Johnson Toy Company for this weeks tutorial session. Any firm is linked to other organisations, whether it is suppliers, retailers, end costumers, freight and technology service providers, or other intermediaries. The performance of the individual firm is dependent on the innovative competences of its supply chain partners. Supply chain competences involve the ability to find, develop and manage inter-organisational relationships such as collaboration, cooperation, and alliances. Module 4 addresses some of these strategic issues and challenges.