hr manager job description

By Ashley Campbell,2014-01-17 12:18
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hr manager job description


    Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance.


    ; Serve as a link between management and employees by handling

    questions, interpreting and administering contracts and helping resolve

    work-related problems.

    ; Analyze and modify compensation and benefits policies to establish

    competitive programs and ensure compliance with legal requirements.

    ; Advise managers on organizational policy matters such as equal

    employment opportunity and sexual harassment, and recommend

    needed changes.

    ; Perform difficult staffing duties, including dealing with understaffing,

    refereeing disputes, firing employees, and administering disciplinary


    ; Plan and conduct new employee orientation to foster positive attitude

    toward organizational objectives.

    ; Identify staff vacancies and recruit, interview and select applicants.

    ; Plan, direct, supervise, and coordinate work activities of subordinates

    and staff relating to employment, compensation, labor relations, and

    employee relations.

    ; Plan, organize, direct, control or coordinate the personnel, training, or

    labor relations activities of an organization.

    ; Represent organization at personnel-related hearings and


    ; Administer compensation, benefits and performance management

    systems, and safety and recreation programs.

    Tools & Technology

    Tools: Desktop computers, Notebook computers, Personal computers, scanner

    Technology used in this occupation:

    Accounting software AccountantsWorld Payroll Relief; Intuit QuickBooks software; Sage Software Peachtree software

Enterprise resource planning ERP software Deltek Vision; Oracle

    PeopleSoft; SAP software; Tyler Technologies MUNIS

    Human resources software Human resource information system HRIS

    software; Sage Software Abra HRMS; UniFocus Watson Human Resources Manager; WhizLabs software

    Spreadsheet software IBM Lotus 1-2-3; Microsoft Excel

    Time accounting software ADP Pay eXpert; iSystems Evolution Payroll

    and Tax Management; Jantek Electronics Jupiter Time & Attendance; Kronos Workforce Timekeeper

    Word processing software Corel WordPerfect software; Microsoft Word;

    Nuvosoft Rwiz


    Personnel and Human Resources Knowledge of principles and

    procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    Administration and Management Knowledge of business and

    management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Customer and Personal Service Knowledge of principles and processes

    for providing customer and personal services. This includes customer needs

    assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the

    democratic political process.

    Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of

    behavioral and affective disorders.

    Education and Training Knowledge of principles and methods for

    curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    Mathematics Knowledge of arithmetic, algebra, geometry, calculus,

statistics, and their applications.


    Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    Management of Personnel Resources Motivating, developing, and

    directing people as they work, identifying the best people for the job.

    Social Perceptiveness Being aware of others' reactions and

    understanding why they react as they do.

    Speaking Talking to others to convey information effectively.

    Coordination Adjusting actions in relation to others' actions.

    Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    Reading Comprehension Understanding written sentences and

    paragraphs in work related documents.

    Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.

    Negotiation Bringing others together and trying to reconcile differences.

    Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.


    Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.

    Written Comprehension The ability to read and understand information and ideas presented in writing.

    Oral Expression The ability to communicate information and ideas in speaking so others will understand.

    Speech Recognition The ability to identify and understand the speech of another person.

    Written Expression The ability to communicate information and ideas in writing so others will understand.

    Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.

    Speech Clarity The ability to speak clearly so others can understand you.

    Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly

    unrelated events).

    Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

    Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or


    Work Activities

    Communicating with Supervisors, Peers, or Subordinates Providing

    information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    Resolving Conflicts and Negotiating with Others Handling complaints,

    settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

    Establishing and Maintaining Interpersonal Relationships Developing

    constructive and cooperative working relationships with others, and maintaining them over time.

    Making Decisions and Solving Problems Analyzing information and

    evaluating results to choose the best solution and solve problems.

    Evaluating Information to Determine Compliance with Standards Using

    relevant information and individual judgment to determine whether events or

    processes comply with laws, regulations, or standards.

    Judging the Qualities of Things, Services, or People Assessing the

    value, importance, or quality of things or people.

    Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.

    Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members.

    Updating and Using Relevant Knowledge Keeping up-to-date technically

    and applying new knowledge to your job.

    Staffing Organizational Units Recruiting, interviewing, selecting, hiring, and promoting employees in an organization

    Work Context

Electronic Mail How often do you use electronic mail in this job?

    Telephone How often do you have telephone conversations in this job?

    Face-to-Face Discussions How often do you have to have face-to-face

    discussions with individuals or teams in this job?

    Duration of Typical Work Week Number of hours typically worked in one week.

    Freedom to Make Decisions How much decision making freedom, without supervision, does the job offer?

    Indoors, Environmentally Controlled How often does this job require

    working indoors in environmentally controlled conditions?

    Structured versus Unstructured Work To what extent is this job

    structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

    Contact With Others How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to

    perform it?

    Letters and Memos How often does the job require written letters and memos?

    Spend Time Sitting How much does this job require sitting?


    Interest code: ESC

    Enterprising Enterprising occupations frequently involve starting up and

    carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

    Social Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

    Conventional Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

    Work Styles

Integrity Job requires being honest and ethical.

    Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations.

    Leadership Job requires a willingness to lead, take charge, and offer opinions and direction.

    Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations.

    Initiative Job requires a willingness to take on responsibilities and


    Self Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

    Adaptability/Flexibility Job requires being open to change (positive or

    negative) and to considerable variety in the workplace.

    Concern for Others Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

    Cooperation Job requires being pleasant with others on the job and

    displaying a good-natured, cooperative attitude.

    Persistence Job requires persistence in the face of obstacles.

    Work Values

    Relationships Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly

    non-competitive environment. Corresponding needs are Co-workers, Moral

    Values and Social Service.

    Recognition Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding

    needs are Advancement, Authority, Recognition and Social Status.

    Working Conditions Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

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