Creating capable Teams Approach
Team Profile & Workforce plan
Team Team Leader
Base Senior sponsor
Date commenced CCTA
Date Completed CCTA
Local drivers for change (session 4)
Service users & Cares
Section 2 - Who’s Who in the Team (from session 5)
Name Role Hours Yrs of Band
worked Ex (AFC or
Existing skills & experience within the team (from session 3 & 5)
Skills to develop
Best Learning experiences
The Team Christmas Tree
Section 1 - The Team establishment (session 6)
What is the teams agreed establishment?
What is the teams’ current establishment?
What number of vacancies currently
exists within the team?
The Teams Primary Function statement (Session 7)
To provide what, to whom, within which area, during what hours.
The team’s core values (session 7)
Internal Partners (session 8)
External Partners (session 8)
External networks (Session 8)
What population does the team cover
What is the age profile of the population
What is the Male/female split
What is the ethnicity profile of the
Is the area covered rural, urban or coastal?
Is there any local intelligence that may
affect the service the team delivers?
Demographic information (Session 9)
Key issues that may effect team
STEP 3 – SERVICE USER & CARERS
Who are out customers? (Identify 3 priority customers) 1. 2 3
Critical aspect of a quality service
What are the Amber Needs of our service users & carers
What are the Green Needs of our service users & carers
What are the 20 RED PRIORITY needs of our service users & carers?
Change Who meets the Who
meet the need 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
Identify any small changes that could be acted upon by the team
Change By whom By When
3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
?= Have and need x = don’t have & don’t need N = need but don’t have H=have but don’t use