Amy E. Shillander

    30041 Tessier, Apt. 83, Laguna Niguel, CA 92677

    Phone: 949-282-9275 Email: ashillander@yahoo.com

SUMMARY

    Energetic and Highly-motivated with background in sales and marketing, account supervision,

    expansion of client base, customer relations, employee training and office management within

    the Information Technology and Real Estate industries.

EXPERIENCE

HEALTHY BUILDINGS INTERNATIONAL, INC www.hbiamerica.com

    Office Manager – 2007 to Present

    ? Oversee the maintenance of computer stations and software for office. Also, network

    issues, systems backups, and provides support when necessary.

    ? Assist with the management and implementation of our email, webhost/website to help

    troubleshoot & resolve IT-related issues.

    ? Build and maintain vendor relationships and manage the purchase of all hardware,

    software, and other IT supplies.

    ? Design & implement, company website, market mass maillings, online news letter and

    sales materials.

    ? Respond to all customer issue/request and dispatch all requests to appropriate personnel.

    ? Create using Access Database; quotes, jobs, invoices, expense reports, update contact

    information, run queries & reports, and purchase orders.

    ? Prepare Multimedia Power Point Presentations assist in presentations.

GEMCRAFT HOMES, INC. www.gbillc.com

    Sales Manager - 2006 to 2007

    ? Worked directly under President with investor relations and sales, Chief Executive

    Officer with market research and project management, and direct contact with Company

    Chairman on tactical marketing and corporate financial process.

    ? Developed sales and customer service procedures, which secured key accounts for Real

    Estate Investment Company.

    ? Generated over $2MM in funding for new development projects in Houston, Texas.

    ? Organized and planned sales meetings and functions for over 100 people.

    ? Prepared Multimedia Power Point Presentations in conjunction with the marketing

    department and also assisted in presentations.

    ? Using “CMS’ System, Dreamweaver and Fireworks, developed the Company website.

    ? Designed brochures, business cards, and sales materials using Photo Shop.

FOUNDATION FOR AFFORDABLE HOUSING www.ffah.org

    Executive Assistant – 2004 to 2006

    ? Worked with Director of Finance with reports and market strategy; Asset Manager with

    Financials and compliance issues; and Director of Resident Services with event planning

    and fundraising.

    ? Prepared Applications, including; Private Grants, Government Housing Authorities and

    the California State Tax Credit Allocation Committee.

    ? Maintained Information in Company Database and Corporate Files. Part of Group Team

    who designed, developed and implemented Companywide Act Database management

    system; a multi platform data analytic tool for corporate efficiency.

    ? Organized and planned executive meetings and functions for over 300 people.

    ? Created Multi-media PowerPoint Presentations and also assisted in presentations.

THE IRVINE COMPANY OFFICE PROPERTIES www.irvinecompany.com

    Property Manager - 2003 to 2004

    ? Negotiated, developed, and prepared leases, permits, contracts, and other property

    agreements.

    ? Planned, scheduled and coordinated general maintenance, major repairs, and remodeling

    or construction projects.

    ? Managed timely professional responses to each customer issue/request and emergencies

    dispatched all requests to appropriate personnel and kept documentation of all issues and

    responses.

    ? Generated daily and monthly reports, i.e. operating expenses, monthly variance reports,

    leasing activity, square foot reconciliation, contract maintenance, tenant improvement

    maintenance, budgeting, building projects and everyday operational matters.

    ? Won the Customer Committed Team 2003 Award, for best building presentation in

    Southern California.

QNET SYSTEMS www.qnetsys.com

    Purchasing and Sales Manager - 1999 to 2003

    ? International marketing, sales and distribution of Sun Microsystems and Cisco computer

    hardware. Consistent attainment of monthly quota $150,000.

    ? Established Cold Call Sales Program within first 6 months – increased client base by

    more than 5 times original size.

    ? Maintained warehouse inventory and filled purchase orders for 4 company branches.

    ? Troubleshooted hardware specifications for customers.

    ? Supervised and trained administration, purchasing and sales personnel.

    ? Allocated monthly sales commissions and processed payroll using ADP.

    ? Assisted sales personnel with pricing and fulfilling quotation requests.

EDUCATION

    ? LONG BEACH CITY COLLEGE – Communications

    ? HIGH TECH SOLUTIONS - Microsoft Specialization Certificate

    ? HELMS GROUP - Complete curriculum IBM AS/400 education

    ? CERTIFIED NOTARY PUBLIC

PC SKILLS (Advanced)

    Microsoft - Word, Excel, Outlook, Power Point, Access

    Adobe- Acrobat, Dreamweaver, Fireworks

    Other - Act, Photo Shop, Quark Express