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COSTA CROCIERE CONFERMA LA SUA PASSIONE PER LECCELLENZA

By Amy Snyder,2014-06-17 04:31
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COSTA CROCIERE CONFERMA LA SUA PASSIONE PER LECCELLENZA ...

    The school will train 1300 new employees a year.

     In 2008 Costa Cruises will boost its training activity for hotel personnel by over 50%. A total

    of 12,000 new hires from 2008 to 2012 to cater for the expansion of the fleet, with the addition

    of 5 new ships by 2012.

    Genoa February 28, 2008 The Italian Company and European market leader Costa Cruises has today inaugurated a new hotel training school in Jakarta, Indonesia, for its

    shipboard personnel; the school will be run in collaboration with Meranti Magsaysay Institute

    (MMI). Todays opening ceremony was attended by Costa Crociere S.p.A. group Chairman &

    CEO Pier Luigi Foschi, PT Meranti Magsaysay President Henry Djuhari, Magsaysay Group

    President & CEO Doris Magsaysay Ho, and the main local authorities, including the Italian

    Ambassador to Indonesia Roberto Palmieri.

The new school is devoted to the education of personnel on Costas ships employed in the

    restaurant, housekeeping, galley and bar areas and will be managed in collaboration with

    MMI, which is emerging as a driving force globally in hospitality training. The new Jakarta

    Costa Cruises school plans to prepare around new hires a year, mainly students from

    local hotel training schools: as a result, the number of Indonesian personnel working on

    Costas ships will increase from 1200 to in 2008. At present, Indonesians account for about 14% of Costas employees fleetwide; 49% come from the rest of Asia, 18% from Central

    and South America and 13% from Italy. From 2008 to 2012 Costa Cruises plans to recruit a

    total of some new hires.

The inauguration of the new academy in Jakarta comes hot on the heels of the opening of the

    new Costa school in Manila (the Philippines), which took place at the end of October 2007, and

    confirms the commitment of the Italian cruise line to quality training: in 2008 Costa Cruises

    will increase the educational activity at its training schools for hotel personnel by over

    During 2007 Costa Cruises invested approximately in training, embracing a

    wide range of activities that the Italian cruise line designs and delivers so as to ensure

    constant excellence in the preparation of its shipboard and shoreside personnel (a total of

    approximately 15,000 employees). These activities are overseen by two departments:

    Corporate Training, set up in 2001 to supervise the technical and managerial training of the

    personnel, and Costa Preparatory Campus, which is in charge of the recruitment and training

    of shipboard hotel employees (around 4000 new hires in 2008).

The school in Jakarta offers Costa Cruises’ new “Ready for Excellence” educational program,

    designed to equip trainees with the skills they need so that by the time they go on board they

    will be ready to deliver excellent service to Costa Cruises Guests. The courses are full-

    fledged training laboratories held in fully functional facilities: these include a cruise ship

    cabin of the same type as that on the Costa flagship Costa Serena, as well as mock-up

    restaurants, galleys and bars. Courses last an average of 4 weeks each.

Personnel training is one of those factors that make the difference for a company like Costa

    Cruises working in the hospitality industry,” said Costa Crociere S.p.A. group Chairman & CEO Pier Luigi Foschi. “Also, our fleet expansion program needs to be adequately supported

    by training activity in line with our core values of service excellence and passion for the Guest,

    which have enabled us to retain our position of leadership in Italy and across Europe for the

    past 60 years.

     The opening of the school in Jakarta,” added Costa Cruises Vice President Corporate Human

    Resources Alessandro Centrone, just a few months after the one in Manila, meets our demand for a significant increase both in the number of shipboard professionals receiving

    specific, interactive training before they start work on our ships and in the quality of such

    training. In order to reach this important objective we have been setting up partnerships in

    various countries with world-class hospitality educators who have a proven record of

    excellence. And this is very much the case with the training centers in Asia, which have a

    long-established tradition of preparing world-class professionals for careers in leading

    international hotel chains.

Magsaysay has been working as Costa’s strategic partner in the development of talented

    people from Indonesia, the Philippines, Thailand and mainland China and looks forward to

    expanding its contribution to Costa’s aggressive expansion in the global cruise industry” said

    Magsaysay President and CEO Doris Magsaysay Ho.

The opening of this training center in Jakarta opens doors to global career opportunities”

    added PT Meranti Magsaysay President Henry Djuhari. “We have invested heavily in

    training programs, facilities, and technology to achieve international training competence and

    deliver excellent service to Costa guests.”

Meranti Magsaysay Institute commenced activity on November 6, 2007. MMI is part of PT

    Meranti Magsaysay, a joint venture between two major groups in the Asia-Pacific region: PT

    Meranti and the Magsaysay Group of Companies in the Philippines. PT Meranti Magsaysay

    is currently the leading cruise and hotel recruiting academy in the Asia-Pacific region with

    some 2500 students enrolled in its schools in 2007. By the end of this year MMI will be

    offering training courses certified by the acclaimed Johnson & Wales University, the largest

    US Career University.

Costa Cruises currently has 6 training schools located all over the world. 5 out of 6 are

    dedicated entirely to the training of shipboard personnel, and are run directly by the Italian

    Company or as joint ventures with leading local universities. 4 of them 1 in the Philippines,

    1 in Indonesia, 1 in India and 1 in Brazil train hotel personnel, accounting for approximately 80% of the shipboard employees, while another training institute in the Philippines is devoted

    to deck and engine crewmembers. In addition to these 5 schools, Costa Cruises also has its

    own modern Training Center, situated in the Company's Head Office in Genoa, used to teach

    technical and managerial skills to all Costa's shoreside and shipboard employees.

     is Italy and Europe’s number one cruise vacation line. For the past 60 years its ships have plied the seas of the world, offering the best in Italian style, hospitality and cuisine and providing dream holidays with the

    utmost in terms of fun and relaxation. In 2007 over 1.1 million Guests chose to go cruising with Costa, a record for the

    European cruise industry. The Company’s 12 fleet ships, each with her own distinctive characteristics and unique

    style, all fly the Italian flag and sail each year to 250 destinations in the Mediterranean, Northern Europe, the Baltic

    Sea, the Caribbean, South America, the United Arab Emirates, the Far East and the Indian Ocean. 5 more vessels

    are on order and will enter service by 2012. Costa Cruises has been certified by RINA (Italian Shipping Register) with

    the BEST4, an integrated system of voluntary certification of corporate compliance with the highest standards

    governing social accountability (SA 8000, issued in 2001), environment (UNI EN ISO 14001, 1996), safety (OHSAS

    18001, 1999) and quality (UNI EN ISO 9001, 2000). All Costa’s ships have been awarded RINA’s voluntary “Green

    Star” notation based on the highest environmental protection standards. Costa Cruises is also an official partner of

    the WWF for the protection of the marine ecoregions of the Mediterranean, the Greater Antilles and Brazil.

For further information:

V.P. Corporate Communication Director Fabrizia Greppi Tel. +39.010.5483903 - Fax +39.010.5483437 Nathaline Lie Djhuari ph (62-21) 3908812,3908893 fax (62-21) 3908894, 3100289. Press Officer nathaline@merantishipping.com Davide Barbano tel. 010 5483523 cell 3346525216 barbano@costa.it

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