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     Town of Manchester

     General Manager’s Report Scott Shanley

    General Manager

    November 2006

Town Hall Closing for Veteran’s Day

    Municipal Offices will be closed on Friday, November 10 in observance of Veteran’s Day.

Town Hall Closing for Thanksgiving Holiday

    Municipal Offices will be closed on Thursday, November 23 and Friday, November 24 in observance of the Thanksgiving holiday.

Finance Department

Assessment and Collection

    The Office of Assessment and Collection continues work on the revaluation scheduled for the Grand List of October 1, 2006. Vision Appraisal Technology will be sending the preliminary assessment notices in early November.

    Once taxpayers receive this notice, they are encouraged to review their assessment as thoroughly as possible. These new values will be reported on the Vision Appraisal website ( the day the preliminary notices are mailed. In addition, the Assessment and Collection staff is available to provide information and assistance to all taxpayers wishing to compare their new assessment to similar properties, or to recently sold properties.

    The Office of Assessment and Collection will be installing temporary computers in Town Hall to accommodate more people with questions about their assessment and those who wish to research property assessment or sales data. Staff assigned from the Office of Assessment and Collection will help taxpayers who need assistance in this process.

    The notices that taxpayers receive will show their prior assessment from the 2005 Grand List (which was based on the 2000 revaluation) and the new assessment for the 2006 Grand List (which is based on the 2006 revaluation). Both figures will be assessed values, meaning they are at 70% of the full market value.

    All taxpayers who feel their preliminary new, 2006 revaluation assessments are incorrect after they review the information pertaining to their new assessment are

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     invited to attend an informal assessment hearing with Vision Appraisal Technology. Inside the notice, the telephone number to call Vision Appraisal Technology to schedule a hearing will be provided (1-888-844-4300). If a taxpayer attends a hearing, or if Vision Appraisal Technology reviewed the assessment, Vision will send a second notice at the conclusion of the formal hearings.

    If the taxpayer still feels their assessment is incorrect after the informal hearings, the taxpayer may file an appeal with the Board of Assessment Appeals by February 20, 2007. Please note that taxpayers are not required to file an appeal at the informal hearing in order to file an appeal with the Board of Assessment Appeals although it is highly recommended.

    In addition, the Office of Assessment and Collection continues to work on the non-real estate portions of our Grand List. Those who received a declaration of Personal Property are reminded to complete their declarations as soon as possible. The due date in order to file a declaration, without penalty, is November 1, 2006. If someone did not file by November 1, the Office of Assessment and Collection still strongly urges those required to file a declaration to do so, as soon as possible, so that an assessment does not have to be estimated.

    Work on the Motor Vehicle Supplemental Grand List of October 1, 2005 and the Motor Vehicle Regular Grand List of October 1, 2006 continue as well. The Supplemental Grand List contains those vehicles purchased after October 1, 2005.

General Services

    On Saturday, September 30, 2006, a surplus equipment auction was held at the now closed Bennet Middle School. The services of a professional auctioneer were utilized and the auction was well attended and well received by an estimated crowd of 175 people. The auction started at 10:00 a.m. and lasted until 3:30 p.m. Gross proceeds from the auction were approximately $11,500.

Budget and Research Office

    The Town recently received notice that it has received the Distinguished Budget Presentation Award from the Government Finance Officers Association of the United States and Canada (GFOA) for its FY 2006/07 Adopted Budget.

    The award reflects the commitment of the governing body and staff to meeting the highest principles of governmental budgeting. In order to receive the budget award, the Town had to satisfy nationally recognized guidelines for effective budget presentation. These guidelines assess how well an entity’s budget serves as:

? a policy document

    ? a financial plan

    ? an operations guide

    ? a communications device

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    November 2006

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     This is the first time the Town of Manchester has received the budget award. The Town

    has received GFOA’s Certificate of Achievement for Excellence in Financial Reporting

    the last 11 years. The GFOA is a nonprofit professional association serving

    approximately 16,000 government finance professionals throughout North America.

Customer Service and Information Center

Manchester Road Race

    thThe 70 running of the Manchester Road Race takes place Thanksgiving Day,

    November 23 at 10:00 a.m. Information and online registration is available at Registration forms are also available at the Customer Service and Information Center in Town Hall, Manchester, Monday Friday, 8:00 a.m.

     5:00 p.m.

Manchester Fire-Rescue-EMS

Activity Report for September 2006

Medical/Rescue 469

    Fire Related 14

    Hazardous Conditions 20

    Public Service 20

    Good Intent 35

    False 34

    Mutual Aid 3

Total Calls 595

Open House

     thThe Fire Department Open House on October 7 was extremely successful with well over 700 people attending. In addition to station tours and apparatus/equipment

    demonstrations, guests were introduced to home fire safety familiarization courtesy of

    Liberty Mutual; Search and Rescue Dogs with Connecticut Canine Search & Rescue;

    Child Identification Kit processing by Manchester Police Department; Citizens Corp

    opportunities by Manchester Emergency Management Division and First-Aid and CPR

    training opportunities by American Red Cross. Papa Gino’s of Vernon provided 90

    pizzas for the event. Parker Street Auto Parts provided vehicles for extrication

    demonstrations and Charlie’s Towing delivered and picked up the wrecked vehicles.

Dedication Ceremony

On Friday, November 17, 2006 at 2:00 p.m., the Department will host a dedication

    ceremony as Headquarters station is named for former Fire Chief John C. Rivosa.

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     Several speakers will proceed the unveiling of a special dedication plaque at the North

    Entrance to the building and new lettering, on the south side of the building, designating

    the building the Fire Chief John C. Rivosa Headquarters Company, Fire Station #2.

Human Services

    Manchester Senior Center

Special Housing Program

On Thursday, November 30 at 1:00 p.m., Linda Iglesias from Connecticut Housing

    Finance Authority will present Reverse Mortgages in Plain Language. She will explain

    how some seniors can tap into the equity in their homes in order to receive monthly tax-

    free cash payments. The income from reverse annuity mortgages can be used to cover

    the costs of home care and other living expenses.

Annual Craft Fair

On Thursday, November 16 from 11:30 a.m. 2:00 p.m. and Saturday, December 9

    from 10:00 a.m. 12:00 noon, the Annual Craft Fair will be held at the Senior Center. There will be a large display of handicrafts including afghans, knitted sweaters, hats,

    mittens and scarves; woodcrafts such as coat racks, clocks, jelly cabinets and toy

    wagons; floral crafts including wreaths, seasonal arrangements and more. The Senior

    Center members lovingly create all items.

Senior, Adult and Family Services

Seasonal Sharing Program

Manchester Senior, Adult and Family Services is participating in a Seasonal Sharing

    Program that helps provide Thanksgiving and Holiday Baskets to needy families and

    individual for the holidays. Those interested in adopting a family can contact the

    department directly by calling 647-3096.

Energy Assistance

The Energy Assistance Program has started taking applications for this heating season.

    This program helps low-income individuals and families pay costs for fuel deliveries or

    heating bills. The Community Renewal Team (CRT) located in the Weiss Center, 479

    Main Street, takes applications in Manchester. If there is an elderly or disabled person

    in the household, income to qualify cannot exceed $19,140 for a single household, and

    $25,660 for a household of two people. The liquid asset limit is $10,000 for

    homeowners and $7,000 for other households. Appointments to apply for Energy

    Assistance and further details on guidelines may be obtained by calling 647-3095 or


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     Renters Rebate Program Report

The Senior, Adult and Family Services Division completed applications for the State of

    Connecticut Renter’s Rebate Program from May 15 – September 15, 2006. This

    program provides a one-time yearly payment to renters based on income, rent, and

    utilities of the previous year. Applicants had to be age 65 or over by December 31,

    2005 or be permanently and totally disabled of any age as defined by Social Security.

    This year 701 applications were completed and of that number, 354 applicants were 65

    years old and older and 347 applicants were under 65 and disabled. The total amount of

    the grants that applicants will be receiving from the State of Connecticut is $293,429.14.

    Health Department Flu Clinics

Presently, the Manchester Health Department has received 26% of the full flu vaccine

    order. The pharmaceutical company, Sanofi, that manages the State contract for flu

    vaccine purchases, has delayed shipments to public clinics for undisclosed reasons. The

    Health Department has been told that they will get all of their order though the shipment

    date is uncertain. It is recommended that people get vaccinated against the flu through

    January so the Health Department will conduct a flu clinic for the public. The first one

    was scheduled at the Manchester Senior Center on October 31.

For more information on other local clinics, call the Flu Hotline at 1-888-668-6358 or

    visit the website at

Certified Nurse’s Aide (C N A) Training Program

    thThe Town’s 12 CNA training program began October 16 and will conclude on

    December 8, 2006. Sixteen students enrolled in this eight-week program through grants

    from Capital Workforce Partners, the Town of Manchester’s Community Development

    Block Program, and the Bank of America/Foulds Family Foundation. The graduation

    ceremony will be December 8 at 11:00 a.m. in the Fireside Commons area of

    Manchester Community College. The public is invited to attend.

Youth Service Bureau

“Urban Expedition”, a program created and run by Heather Wlochowski, Youth Service

    Coordinator, with the help of Beth Mix, Youth Service Coordinator and Jennifer

    Wilder-Jackson, Youth Service Coordinator, recently won the CT Youth Service

    Association award for “Program of the Year”. This summer program, which has been

    running for four years, beat out many nominated programs from all around Connecticut.

    Congratulations to Heather and the YSB staff who make this and all of the YSB

    programs so successful!

Public Works Department

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    November 2006

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Leaf Collection Program

Curbside vacuum leaf collection will begin the second week of November. Each street

    will be scheduled for only one curbside vacuum collection.

Leaves should be raked to the edge of property along the street for collection. Storm

    drains should not be covered and sidewalks and street should not be blocked with leaf

    piles. Leaf piles should be kept free of brush, refuse, rocks and other foreign matter.

Residents and contractors may drop off loose or paper bagged leaves at the Landfill

    composting area year round; residents may also use the Leaf Drop-off location adjacent

    to the Household Hazardous Waste Collection Facility from November 1 December 1

    (no brush or plastic bags).

Additional information on the leaf collection program is available on the Town website

    at or by calling the Customer Service and Information Center at 647-5235.

Winter Parking Ban

Residents are reminded that overnight parking is not allowed on public streets or

    municipal parking lots between the hours of 2:00 a.m. and 6:00 a.m. from December 1

    April 1.

    Removal of Snow from Sidewalks

Town ordinance requires that owners and occupants of buildings and vacant lots are

    responsible to remove snow, sleet, and ice from the public sidewalks abutting their

    property within 24 hours after the conclusion of a storm. Failure to comply with this

    ordinance may result in a fine.

Cooperation is needed so that school children and other pedestrians will be able to use

    the public sidewalks and avoid having to walk in the street.

Catch Basins and Storm Inlets

Residents are asked to help minimize street flooding by keeping leaves and other debris

    off the catch basin grate nearest their home. This includes removing snow and ice from

    the front of storm inlets during the winter. Assistance from residents is greatly


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Building Department

    Activity for the month September 2006

Building Permits September 2006 August 2006

Total applications received 282 324

    Total permits issued 293 315

    Total revenue $55,580.26 $125,293.00

    Construction value* $19,930,548.99 $8.942,119.00

    Inspections conducted 766 796

Code Enforcement

Cases opened 65 71

    Cases closed 54 82

    Inspections conducted 129 164

    Comparison of the fiscal years July 1 September 30

Building Permits FY2007 FY2006

Total applications received 907 1032

    Total permits issued 867 906

    Total revenue $262,558.15 $180,960.20

    Total construction value* $40,131,008.34 $13,393,689.50**

    Inspections conducted 2238 2599

Code Enforcement

Cases opened 235 151

    Cases closed 222 203

    Inspections conducted 359 450


    *Includes the value of Town projects where fees were waived

    **This value has yet to be adjusted for value added due to cost affidavits at Certificate

    of Occupancy issuance

Manchester Public Library

November Library programs for adults include the Book Discussion Group on Monday,

    November 20 at 7:00 p.m. discussing Erik Larson’s book, “Isaac’s Storm”.

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The Friends of the Library book sale will be Saturday, November 4 from 9:00 a.m. noon at Mary Cheney Library.

Programs for children will include the next seven-week session of story times, which

    begin on Monday, November 6 (pre-registration is required for most of those). Also,

    since 1988, the Connecticut Storytelling Center has been promoting a Statewide

    November “Tellabration”, focused on oral storytelling for both children and adults.

    Stories for adults will be Thursday, November 16 at 7:00 p.m. and for children at 10:30

    a.m. on Saturday, November 18, with no pre-registration necessary for either program.

    All of the above events will be held in the Howroyd Room at Mary Cheney.

    Additionally one of the Children’s Librarians, Erin Simmons, has been asked to

    participate in a statewide panel of librarians to choose award-winning “Nutmeg” books

    for 2007.

The popular Teen programs continue on Wednesday evenings at 6:30 p.m. and

    Thursday afternoons at 3:30 p.m., also in the Howroyd Room. Teen Librarian Ed

    Wilson, will be speaking at a November 13 statewide forum on “Successful Teen

    Programming in Libraries”.

Manchester Police Department

    Manchester Weed and Seed

The Manchester Police Department and the Town of Manchester filed a Notice of Intent

    to submit for a Weed & Seed grant in June 2006 and our Intent to Submit an

    Application was approved. The draft application will be due to the local United States

    Attorney’s office on 1/9/07.

The Weed and Seed initiative is a community-based, comprehensive multi-agency

    approach to law enforcement, crime prevention, and neighborhood restoration. It is

    designed for neighborhoods with persistent high levels of serious violent crime and

    corresponding social problems. Weed and Seed committees must be developed in

    partnership with many local organizations including the US Attorney’s Office – to

    reduce crime and improve the quality of life in a community primarily through the

    redistribution of existing public and private resources into the community. Weed and

    Seed also helps to address related social problems that, without proper intervention,

    often lead to violent crime, drug abuse, and gang activity. Weed and Seed is a five-year

    initiative; up to $1 million in funding is available and a 25% non-federal match is


The proposed target area, is as follows, according to our letter of intent:

North Boundary: East Center Street, Center Street, and Valley Street

    West Boundary: Broad Street and Cedar Street

    South Boundary: I384 and Charter Oak Street

    East Boundary: Westminster Road, Glenwood Street and Virginia Road

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     The first Proposed Steering Committee meetings were held on 8/1/06 and 8/30/06,

    followed by a Weed Sub-Committee meeting on 10/3/06 and a Seed Sub-Committee

    meeting on 10/5/06. These meetings have focused on the application process, the role

    of committee members, plan and program requirements, data collection and needs

    assessment. Future meetings will continue to fine-tune the data being collected for the

    final submission of our grant application in January 2007.

Staffing numbers are at 120 sworn officers that include 1 Chief, 3 Captains, 6

    Lieutenants, 18 Sergeants, 12 Detectives, 80 Patrol officers, with 7 in Academy, 2 FTO;

    2 vacancies Patrol Officers

Recreation Department

The Winter/Spring Recreation Program Brochure will be printed by the Journal Inquirer

    and direct mailed to every household in Town. The brochure is scheduled for in house

    delivery the first week of December. Program registration begins December 11.

Employee News

Recently Hired

David Choquette - Police Officer, Manchester Police Department

    Marc Santagata - Police Officer, Manchester Police Department

    Kasey Coon - Maintainer, Public Works Department

Recently Retired

Louise Guarnaccia - Director of Operations

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