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To read the consultation document click here - Unit T1 Provide

    th4 draft National Occupational Standards for

    Counselling

CONTENTS

     Page

    Unit CLG1 Manage your ongoing personal development 2

    Unit CLG2 Manage your professional development 9

    Unit CLG3 Make use of supervision in private or organisational

     settings 13

Unit CLG4 Promote the counselling service 18

Unit CLG5 Manage the counselling practice 19

    Unit CLG6 Use effective communication within the counselling

     environment 30

    Unit CLG7 Manage the counselling assessment process 32

    Unit CLG8 Demonstrate equality and diversity awareness 42

    Unit CLG9 Work with clients with mental ill health 44

    Unit CLG10 Support clients suffering from symptoms of physical

     Illness 49

    Unit CLG11 Identify models of personality and mind development

     in relation to the client 52

Unit CLG12 Plan counselling therapy 56

    Unit CLG13 Establish and agree the therapeutic contract 58

    Unit CLG14 Establish the therapeutic relationship 61

    Unit CLG15 Manage the process of change throughout counselling 69

Unit CLG16 Manage breaks and holidays 75

    Unit CLG17 Explore the social and political context of counselling 76

    Unit CLG18 Work within ethical and legal frameworks 80

    Unit CLG19 Contract for the provision of counselling 84

Unit CLG20 Develop professional relationships 89

    Unit CLG21 Undertake routine evaluation of practice 91 ENTO th1 March 2007 4 Draft Page 1 of 93

    th4 draft National Occupational Standards for

    Counselling

Unit CLG1: Manage your ongoing personal development

Element CLG1.1 Personal Values and Qualities

You must be able to:

    1. Demonstrate a personal commitment to consistency between what is

    professed and what is done

    2. Act in a moral and ethical manner in dealings with others that demonstrates

    personal straightforwardness, honesty and coherence

3. Demonstrate that you have a capacity for resilience

4. Manage complex and unpredictable client feelings

5. Recognise and cope with uncertainty

    6. Demonstrate that you are secure enough in yourself to enable the client to

    feel safe in your company

    7. Demonstrate the capacity to be empathic and understand another person’s

    experience from their perspective

    8. Show respect to others and respect ways in which they understand

    themselves

    9. Demonstrate that you have the capacity to work with client’s concerns

    without being personally diminished

    10. Apply and articulate appropriate criteria to inform decisions and actions

    11. Demonstrate that you have the capacity to manage and make decisions and

    take appropriate action in the face of known fears, risks and uncertainty

    when professionally required to do so

    12. Apply sound judgement based on your therapeutic/clinical knowledge and/or

    experience to inform your practice.

    13. Apply sound judgement based on evidence-based practice to inform your

    practice

    14. Be aware of all aspects your own sense of identity, its origins and formation

    15. Be aware of your own responses and issues related to identity and the

    impact of these to others

    16. Critically appraise theories underpinning personal development

ENTO th1 March 2007 4 Draft Page 2 of 93

    th4 draft National Occupational Standards for

    Counselling

You must know:

    1. How to support the client to take responsibility for themselves and to work

    towards them being independent from the therapist

    2. An in depth knowledge of theories of personality and behaviours related to

    your modality and have an awareness of others

3. Defence mechanisms or defensive strategies

4. Theories of Stress, Coping and Health

    5. Maintenance of psychological and physical health and well being

    6. The role and function of personal therapy and other forms of personal

    development in counselling training and practice

7. Theories of identity and self esteem

    8. Theories/good practice relating to the use and misuse of power and

    discrimination

    9. An ethical framework and codes of conduct for professional practice and

    how to apply these in relationships with clients

10. The ethical principles of counselling

    11. Own values and beliefs and potential ethical dilemmas and implications for

    your own practice

12. Antioppressive practice

    13. Relevant theories of the origins and nature of prejudice

    14. Accountability and its implications for your therapeutic practice

    15. The impact of therapist attributes in the counselling relationship

    16. Theories of sexuality and the development and ethical management of

    sexual attraction in the therapeutic relationship

    17. The importance of risk assessment and resilience factors

    18. The impact of differences between the counsellor and the client ENTO th1 March 2007 4 Draft Page 3 of 93

    th4 draft National Occupational Standards for

    Counselling

    Element CLG1.2 Establish self-awareness in relation to the client/s

You must be able to:

    1. Engage in rigorous self-examination, monitoring thoughts, feelings, physical

    sensations and behaviour in the therapeutic relationship

    2. Demonstrate awareness and management of idealisation and potential for

    denigration by the client/s and to bring that awareness into the therapeutic

    relationship

    3. Demonstrate a mature approach to relationships and life choices drawing on

    relevant life experiences

    4. Recognise when your fitness to practice is impaired and take action

    appropriate to the needs of your client/s

    5. Demonstrate awareness of the psychological repercussions of prejudice and

    discrimination

    6. Be resilient (non-retaliatory) and respond appropriately to personal attacks

    that may emanate from client/s

7. Recognise the limits of your competence as a therapist

    8. Plan for regular breaks to enhance and restore your own well-being

    9. Recognise unresolved emotional conflicts in your own life and be aware of

    ways in which these may impact on the client/s

    10. Establish and maintain a therapeutic alliance with clients

    11. Contain and manage your own emotions appropriately in a therapeutic

    relationship

    12. Maintain appropriate sexual boundaries in the therapeutic relationship

    13. Understand the implications of touch in the therapeutic relationship and

    convey to clients’ and colleagues decisions about its use in accordance with

    a consistent, coherent and in-depth theoretical perspective

    14. Recognise and maintain appropriate personal boundaries even when these

    are challenged by the client/s or others

ENTO th1 March 2007 4 Draft Page 4 of 93

    th4 draft National Occupational Standards for

    Counselling

You must know:

    1. In depth theories relating to interpersonal relationships related to your

    modality and have an awareness of others

    2. In depth knowledge of theories related to the use of self in therapy related to

    your modality and have an awareness of others

    3. Theories concerning the value of personal therapy and personal

    development for therapists

4. The importance of reflecting on life experiences

5. The importance of learning from mistakes

6. Theories relating to group and one-to-one dynamics

    7. In depth knowledge of theories relating to the process of therapy related to

    your modality and have an awareness of others

    8. In depth knowledge of theories relating to the therapeutic alliance and other

    aspects of the therapeutic relationship related to your modality and have an

    awareness of others

9. How to process feedback in a group or one-to-one setting

10. How to critically appraise group or one-to-one process

11. Relevant theories of the origins and nature of prejudice

12. The use of the therapeutic frame for counselling

    13. How to establish maintain and sustain the therapeutic alliance

    14. Ethical Management of sexuality and the development and management of

    sexual attraction in the therapeutic relationship

    15. Relevant theories concerning boundaries related to sexuality and the

    development and management of sexual attraction in the therapeutic

    relationship

    16. Relevant ethics, theories and good practice concerning the use of touch in

    therapy

    17. Appropriate levels of awareness of relevant guidance and codes of ethics

    and practice

ENTO th1 March 2007 4 Draft Page 5 of 93

    th4 draft National Occupational Standards for

    Counselling

Element CLG1.3 Engage in Development of Self

You must be able to:

    1. Reflect on your personal development including ways in which you have

    negotiated developmental stages

    2. Demonstrate an ethical approach to relationships and life choices drawing

    on relevant life experiences

3. Develop an awareness of self

    4. Identify and develop ways of monitoring change within self

5. Evaluate process of change within self

    6. Identify your own strengths and weaknesses in relationships with others

    7. Recognise your own distress or disturbance and secure therapeutic help,

    support or guidance when needed

    8. Recognise when your fitness to practice is impaired and engage appropriate

    help, support or guidance

    9. Demonstrate openness to acquiring and integrating new knowledge about

    yourself

    10. Demonstrate openness to acquiring new knowledge about theory and

    practice

    11. Demonstrate openness to feedback from others and integrate feedback into

    your self-image and therapeutic practice

12. Give appropriate feedback to others

    13. Demonstrate that you can and will ask for help when you need it

    14. Identify your personal needs and find ways of ensuring these are met

    outside the therapeutic relationship with clients

ENTO th1 March 2007 4 Draft Page 6 of 93

    th4 draft National Occupational Standards for

    Counselling

You must know:

    1. Developmental psychology, in depth appropriate to your modality and have

    an awareness of comparative theories

    2. In depth knowledge of theory relating to the use of the therapeutic frame

    related to your modality and have an awareness of others

    3. A clear understanding of theories concerning the value of personal therapy

    for therapists related to your modality and have an awareness of others

    4. In depth knowledge of theories of interpersonal relationships related to your

    modality and have an awareness of others

5. Fitness to Practice ethics and guidelines

    6. The interface between life experience and the therapeutic process

    7. In depth knowledge of theories of personal development as applied to the

    therapeutic process related to your modality and have an awareness of

    others

    8. The importance of boundaries for client and counsellor safety and to support

    the therapeutic work

    9. The importance of the use of support networks and referral systems

    10. The importance of understanding referral protocols, processes and systems

ENTO th1 March 2007 4 Draft Page 7 of 93

    th4 draft National Occupational Standards for

    Counselling

Element CLG1.4 Maintain your fitness to Practice

You must be able to:

    1. Develop mechanisms and strategies for reflecting on your fitness to practice

    2. Recognise your personal and professional limitations and identify ways of

    addressing these

3. Recognise the need for self care

    4. Consider and develop self-indicators that might highlight concerns regarding

    your fitness to practice

    5. Recognise when you are not fit to practice and seek support from

    appropriate channels (e.g. manager, colleagues, supervisor, personal

    therapy)

    6. Decide when you are not fit to practice and take responsibility for arranging

    appropriate action to be taken in the clients’ best interests

    7. Recognise when colleagues show signs of being unfit to practice and be

    able to discuss your concerns with them and take appropriate action

You must know:

    1. The importance of reflecting on, identifying and addressing your own needs

    in personal therapy and personal development

    2. In depth knowledge of theories of self appropriate to your modality and an

    awareness of others

    3. In depth knowledge of theories of stress, coping and health related to your

    modality and have an awareness of others

4. The importance of taking care of oneself

5. Fitness to Practice guidelines

    6. Relevant codes of practice and ethical frameworks that help define fitness to

    practice indicators

    7. Organisational fitness to practice procedures and guidelines

8. Where support is available and how to access it

9. How to use networks and referral systems

    ENTO th1 March 2007 4 Draft Page 8 of 93

    th4 draft National Occupational Standards for

    Counselling

Unit CLG2: Manage your professional development

    Element CLG2.1 Reflect upon your work with clients through supervision and reflection on learning.

You must be able to:

    1. Reflect on the choice, flexibility and appropriateness of counselling

    interventions and their impact on the clients needs and the therapeutic

    process

    2. Use supervision in an open and transparent way to reflect on your work with

    clients and other professional concerns

    3. Were appropriate, sensitively and accurately record information and

    reflection within the context of agreed information sharing protocols for the

    purpose of supervision

    4. Reflect on your counselling work with clients between sessions and review

    and revise your therapeutic strategy

    5. Use personal therapy, personal development opportunities, supervision and

    training to reflect on personal growth and development and to resolve

    conflict

    6. Recognise and understand issues of power and how they may affect the

    counselling therapeutic relationship

    7. Reflect on feelings that are aroused when working with clients, through

    supervision

    8. Reflect on and discuss in supervision or with your organisation your capacity

    and competence to work with a particular client

    9. Reflect on and discuss in supervision or with your organisation your capacity

    to confront personal prejudices and beliefs that may affect your relationship

    with the client

You must know:

    1. Definitions and theories applicable to the concept of ‘reflexivity’ as

    appropriate to your modality and an awareness of others

2. Reflexivity as applied to therapeutic practice

    3. The importance of reflecting, identifying and addressing personal needs in

    personal therapy and personal development opportunities

ENTO th1 March 2007 4 Draft Page 9 of 93

    th4 draft National Occupational Standards for

    Counselling

4. Counselling interventions and their impact on the client

    5. The importance of reflecting, identifying and addressing professional issues

    ethically in supervision

    6. In depth knowledge of theories of power and discrimination related to your

    modality and have an awareness of others

    7. Appropriate note and record keeping of client and supervision information

    8. Guidance and legislation which relates to recording and sharing information

    for notes and record keeping

9. Anti-discriminatory practice

ENTO th1 March 2007 4 Draft Page 10 of 93

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