DOC

Recent Changes

By Sylvia Evans,2014-02-28 08:20
10 views 0
Recent Changes

    Our Customer Terms Page 1 of 11 Home Bundles Section

1 Recent Changes

    This document lists recent changes to the Home Bundles section of Our Customer Terms.

    Date of change Service/Feature What has changed? See

    1 January 2014 Increase in call Home Bundles Home Bundles Part C Old connection fee for timed T-Bundle Bundles Not Available for New calls from 45c to 49c Connector Plans Sales sections 4.4, 4.22, 4.32,

    and T-Bundle 4.42, 5.5, 5.35, 5.50, 5.65.

    Entertainer Plans

    1 January 2014 Increase in call Home Bundles Home Bundles Part B Current connection fee for timed Telstra Bundle Bundles sections 3.3, 3.12, 3.21, calls from 45c to 49c Range Plans, 3.37, 4.3, 4.18, 4.27, 4.36, 5.3,

    Telstra Bundle 5.12, 5.29, 6.3, 6.15, 6.34.

    Connector Plans,

    Telstra Entertainer

    Bundle Range

    Plans and Telstra

    Entertainer

    Bundle Range

    with BigPond

    Movies credit

    plans

    26 November 2013 Introduction of two Home Bundles Home Bundles Part B Current invitation only Telstra section Scout Bundles sections 4.25 4.43(b) Scout Entertainer Entertainer Bundles. Bundles

    26 November 2013 Amendment to clarify the Home Bundles Home Bundles Part B Current change rules section Telstra Bundles sections 4.7,4.22

    Bundle Connector

    Basic and Scout

    17 October 2013 Amendment to correct Home Bundle Home Bundles Part B Current STD call inclusion on plans Telstra Bundles Section 3.12 Telstra Everyday Bundle Everyday Bundle

    17 October 2013 Amendment to correct Home Bundle Home Bundles Part B Current included broadband plans Telstra Bundles Section 7.21(b) allowance on Telstra Broadband Broadband 500GB 500GB Bundle Bundle

    15 October 2013 $12 delivery fee will now Home Bundles Home Bundles Part A General apply for self install Delivery and Terms Section 2.13 modem sent to new and installation existing customers

    15 October 2013 Increase in price for Home Bundles Home Bundles Part A General Professional installation Delivery and Terms Section 2.14 fee from $144 to $192 installation

    15 October 2013 Introduction of a $50 Home Bundles Home Bundles Part B Current Early Recontracting Fee changing bundles Bundles Sections 3.7, 3.25, 3.41,

    3.57, 4.7, 4.22, 5.8, 5.25, 5.42,

    6.9, 6.28, 6.47.

    Home Bundles Part C Old

    Bundles not available for new

    sales Sections 3.8, 3.17, 3.27,

    3.37, 3.48, 4.12, 4.27, 4.42, 4.57,

     Home Bundles Section was last changed on 1 January 2014

Our Customer Terms Page 2 of 11

    Home Bundles Section

Date of change Service/Feature What has changed? See

    4.73

    15 October 2013 Removal of Telstra Home Bundles - Home Bundles Section Part B Explorer Bundle from plans Current Bundles sections 2.1, current bundles available 3.10-3.18 for new sales

    Home Bundles Part C Old

    Bundles Not Available For New

    Sales sections 2.1, 3.1-3.9

    15 October 2013 Introduction of Telstra Home Bundles - Home Bundles Section Part B Broadband 50GB, 200GB plans Current Bundles sections 2.5, 2.6, and 500GB Bundles 2.7, 7.1 7.33

    15 October 2013 Introduction of Telstra Home Bundles Home Bundles Section Part A Broadband modem modems Current Bundles sections 2.9, 2.12 requirements

    1 October 2013 Replaced Ultimate Plan Home Bundle Home Bundles Part C Old option with Speed Boost Services Speed Bundles Not available For New on eligible Bundles. Boost Sales sections 2.1, 2.2, 5.3(b),

    5.9(b), 5.16(b), 5.25(b), 5.33(b),

    5.43(b), 5.54(b), 5.65(b), 5.77(b),

    5.88(b), 5.103(b), 5.110(b),

    5.117(b), 5.125(b), 5.132(b),

    5.140(b), 5.152(b), 5.177(b),

    5.189(b), 6.16, 6.17(b), 6.24,

    6.25(b), 6.32, 6.33(b), 6.73,

    6.74(b), 6.85, 6.86(b)

    Amendment to clarify 1 October 2013 Home Bundle Home Bundles Part C Old how the introduction of Services - Speed Bundles Not available For New Speed Boost will affect Boost Sales sections 5.6, 5.12, 5.21, customers changing 5.29, 5.38, 5.49, 5.60, 5.72, 5.83, Bundles 5.96, 5.106, 5.113, 5.121, 5.128,

    5.136, 5.147, 5.159, 5.172, 5.184,

    5.197, 6.20, 6.28, 6.35, 6.80, 6.91

    Amendment to clarify 1 October 2013 Home Bundle Home Bundles Part C Old how the introduction of Services - Speed Bundles Not available For New Speed Boost will affect Boost Sales sections 4.46, 4.61, 4.77, customers cancelling 5.8, 5.14, 5.23, 5.31, 5.40, 5.51. services within their 5.53, 5.62, 5.64, 5.74, 5.76, 5.85, bundle 5.87, 5.98, 5.100, 5.108, 5.115,

    5.123, 5.130, 5.138, 5.149, 5.151,

    5.161, 5.163, 5.174, 5.176, 5.186,

    5.188, 5.199, 5.201, 6.22, 6.30,

    6.37, 6.82, 6.84, 6.93, 6.95,

    Amendment to simplify 1 October 2013 Home Bundle Home Bundles Part C Old wording regarding Services Bundles Not available For New cancellation of a broadband Sales sections 5.8, 5.15, 5.24 broadband plan within a services 5.32, 5.41, 5.109, 5.116, 5.124, bundle 5.131, 5.139, 5.150, 5.162, 5.175,

    5.187, 5.188, 5.200, 5.201, 6.23,

    6.31, 6.38, 6.48, 6.60, 6.61, 6.71,

    6.72, 6.83 6.84, 6.94, 6.95, 7.8,

    7.15, 7.21, 7.27, 7.46, 7.47

     Home Bundles Section was last changed on 1 January 2014.

    Our Customer Terms Page 3 of 11

    Home Bundles Section

    Date of change Service/Feature What has changed? See

    HomeLine renaming to 1 October 2013 Home Bundle Home Bundles Part A General Telstra Voice Services - PSTN Terms sections 2.7, 2.15

    Home Bundles Part B Current

    Bundles sections 2.2, 2.3, 3.3,

    3.9(b), 3.12, 3.14, 3.18(b), 3.21, 3.23, 3.27(b), 3.30, 3.32, 3.43(b), 3.46, 3.48, 3.59(b), 4.1, 4.3, 4.5, 4.13, 4.14, 4.15, 4.16 (a), 4.18, 4.20, 4.24, 4.25, 5.3, 5.5, 5.10(b),5.13, 5.15, 5.27(b), 5.30, 5.32, 5.44(b)

    Home Bundles Part C Old

    Bundles Not Available for New Sales sections 2.1, 2.2, 3.2(a), 3.4, 3.6, 3.9, 3.10, 3.11(a), 3.13, 3.15, 3.16, 3.18, 3.19, 3.20(a), 3.22, 3.24, 3.28, 3.29, 3.30(a), 3.32, 3.34, 3.38, 3.39, 3.40(a), 3.42, 3.44, 3.49, 3.50, 4.3(a), 4.5, 4.7, 4.14, 4.15, 4.16, 4.17, 4.18

    (a), 4.22, 4.23, 4.29, 4.30, 4.31, 4.32, 4.33(a), 4.35, 4.37, 4.44, 4.45, 4.46, 4.47, 4.48(a), 4.50, 4.52, 4.59, 4.60, 4.61, 4.62, 4.63(a), 4.65, 4.67, 4.75, 4.76, 4.77, 4.78, 5.3(a), 5.5, 5.8, 5.9(a), 5.11, 5.14, 5.15, 5.16(a), 5.18, 5.19, 5.24, 5.25(a), 5.27, 5.31,

    5.32, 5.33(a), 5.35, 5.40, 5.41, 5.42, 5.43(a), 5.45, 5.51, 5.52, 5.53, 5.54(a), 5.56, 5.62, 5.63, 5.64, 5.65(a), 5.67, 5.68, 5.74, 5.75, 5.76, 5.77(a), 5.79, 5.85, 5.86, 5.87, 5.88(a), 5.90, 5.91, 5.98, 5.99, 5.100, 5.103(a), 5.105,

    5.108, 5.109, 5.110(a), 5.112, 5.115, 5.116, 5.117(a), 5.119, 5.120, 5.123, 5.124, 5.125(a), 5.127, 5.130, 5.131, 5.132(a), 5.134, 5.135, 5.138, 5.139, 5.140(a), 5.142, 5.149, 5.150, 5.151, 5.152(a), 5.154, 5.161, 5.162, 5.163, 5.164(a), 5.166, 5.167, 5.174, 5.175, 5.176,

    5.177(a), 5.179, 5.186, 5.187, 5.188, 5.189(a), 5.191, 5.192, 5.199, 5.200, 5.201, 6.2(a), 6.4, 6.7, 6.8, 6.9(a), 6.11, 6.14, 6.15, 6.17(a), 6.19, 6.22, 6.23, 6.25(a), 6.27, 6.30, 6.31, 6.33(a), 6.37, 6.38, 6.39(a), 6.41, 6.47, 6.48, 6.49, 6.50(a), 6.52, 6.53, 6.59, 6.60, 6.61, 6.62(a), 6.64, 6.70, 6.71, 6.72, 6.74(a), 6.76, 6.82, 6.83, 6.84, 6.86(a), 6.93, 6.94, 6.95, 7.2(a), 7.4, 7.7, 7.8, 7.9(a),

     Home Bundles Section was last changed on 1 January 2014.

    Our Customer Terms Page 4 of 11

    Home Bundles Section

    Date of change Service/Feature What has changed? See

    7.11, 7.14, 7.15, 7.16(a), 7.20,

    7.21, 7.22(a), 7.26, 7.27, 7.28(a),

    7.35, 7.36, 7.37, 7.38(a), 7.45,

    7.46, 7.47,

    Home Bundles Part D Special

    Offers sections 2.10, 4.1

    Increase in prices to 1 October 2013 Home Bundles Home Bundles Part B Current Telstra Entertainer Section Bundle Bundles sections 2.1, 2.3 Bundle, Telstra Max repricing Bundle, Telstra

    Entertainer Max Bundle

    and Telstra Entertainer

    Pinnacle Bundle

    Amendment to clarify 1 October 2013 Home Bundles Home Bundles Part B Current what happens to existing Section Bundles sections 3.9 (b), 3.9 (c), broadband service when cancelling your 3.18 (b), 3.18(c), 3.34 (b), 3.34 (c), a customer cancels one services 3.50 (b), 3.50(c), 5.10 (b), 5.10(c), of the services in their 5.27 (b), 5.27 (c), 5.44 (b), 5.44 Home Bundle (c).

    Renamed BigPond 1 October 2013 Home Bundles Home Bundles Part A General broadband speed from Section Terms Section 2.17 “Elite” to “Fast” broadband service

    Home Bundles Part B Current

    Bundles Section 2.1, 2.2,

    2.3,3.1(b),3.10(b), 3.19(b),

    3.28(b), 3.44(b), 4.1(b), 4.16(b),

    5.1(b), 5.11(b), 5.28(b)

    Home Bundles Part C Old

    Bundles Not Available for New

    sales sections 2.1, 2.2, 3.2(b),

    3.11(b), 3.20 (b), 3.30(b), 3.40(b),

    4.3(b), 4.18(b), 4.33(b), 4.48(b),

    4.63(b), 5.3(b), 5.9(b), 5.16(b),

    5.25(b), 5.33(b), 5.40, 5.43(b),

    5.54(b), 5.65(b), 5.77 (b), 5.88(b),

    5.98, 5.100, 5.103(b), 5.109,

    5.110(b), 5.117(b), 5.125(b),

    5.132(b), 5.140(b), 5.152(b),

    5.164(b),5.177(b), 5.189(b), 6.2(b)

    6.8, 6.9(b), 6.39(b), 6.50(b), 6.61,

    6.62(b), 7.2(b), 7.9(b), 7.16(b),

    7.22(b), 7.28(b), 7.38(b)

    Amendment to clarify the 1 October 2013 Home Bundles Home Bundles Part B Current provisioning process for section Mobile Bundles sections 3.25, 3.27(c), the Mobile Bundle Bonus. Bundle Bonus 3.41, 3.43(d), 3.57, 3.59(e), 5.8, It will now be auto 5.10(c), 5.25, 5.27(e) 5.42, 5.44(f) provisioned (ie customers

    do not need to request it) Home Bundles Part D Special and it will be Offers sections 6.1(c), 6.2, 6.6 automatically removed

    from the customers

    account if they cancel

    their bundle or move to

     Home Bundles Section was last changed on 1 January 2014.

    Our Customer Terms Page 5 of 11

    Home Bundles Section

    Date of change Service/Feature What has changed? See

    an ineligible bundle

    Renaming of Offer 1 October 2013 Home Bundles Home Bundles Part A General Change Service Fee to section Offer sections 2.28, 2.29 „Service Assistance Fee” Change Fee

    Home Bundles Part B Current

    Bundles sections 3.7, 3.16, 3.25

    3.41, 3.57, 5.8, 5.25, 5.42

    Removal of “Liberty” from 1 October 2013 Home Bundles Home Bundles Part C Old BigPond plan names section Bundles Not Available for New

    broadband Sales sections 2.1, 2.2, 5.103(b),

    services 5.110(b), 5.117(b), 5.125(b),

    5.132(b), 5.140(b), 5.152(b),

    5.164(b), 5.177(b), 5.189(b),

    6.9(b), 6.17(b), 6.25(b), 6.33(b),

    6.39(b), 6.50(b), 6.62(b), 6.74(b),

    6.86(b), 7.2(b), 7.9(b), 7.16(b),

    7.22(b), 7.28(b), 7.38(b)

    Introduction of three 1 October 2013 Home Bundles Home Bundles Part B Current invitation only Entertainer section Bundles sections 2.4, 6 6.47(g) Bundles with $24/mth of Entertainer BigPond Movies credit Bundles with included instead of Foxtel BigPond movies on T-Box entry level credit package

    Amendment to Home Bundles Part C Old 1 October 2013 Home Bundles recontracting requirement Bundles Not Available for New section moving for the following bundles: Sales sections 5.106, 5.113, bundles Home Value Bundle 2GB, 25 GB 5.121, 5.128, 5.136, 5.147, 5.159, Home Saver Bundle 100GB, 5.172, 5.184, 5.197, 6.5, 6.12, Home Ultimate Bundle 100GB, 6.20, 6.28, 6.35, 6.45, 6.57, 6.68, 200GB Home TV Value Bundle 2GB, 6.80, 6.91, 7.5, 7.12, 7.18, 7.24, 25GB 7.33, 7.43, Home TV Saver Bundle 100GB Home TV Ultimate Bundle 100GB, 200GB Home 2G, 12GB,25GB Bundle Home 25GB Saver Bundle Home Premium 12GB, 25GB Bundles Home Premium 50GB Ultimate Bundle Home TV 5GB, 25GB, 50GB Bundle Home Premium TV 50GB Bundle Home Premium TV 100GB Ultimate Bundle Home 5GB, 12GB Ultimate Bundle Home TV 12GB, 25GB Ultimate Bundle

    Introduction of the 1 October 2013 Home Bundles Home Bundles Part A General requirement for existing section service section 2.4 customers to have their address home phone and broadband service at the

    same address if they

    request a plan change

     Home Bundles Section was last changed on 1 January 2014.

    Our Customer Terms Page 6 of 11

    Home Bundles Section

    Date of change Service/Feature What has changed? See

    Update to remove 1 October 2013 Home Bundles Home Bundles Part A General reference to Ultimate section Speed section 2.19 plan and to clarify Speed Boost Boost qualification process

    Updated FBB shaping 28 August 2013 Home Bundles Home Bundles Part B Current speed from 64kbps to Services Bundles Section 3.2, 4.2, 4.17 256kbps for all plans

    Home Bundles Part C Old

    Bundles Not Available for New

    Sales sections 3.3, 4.4, 5.4, 5.44,

    5.104, 5.118, 5.141, 5.165, 6.10,

    6.18, 6.26, 6.34, 6.40, 6.51, 6.63,

    6.75, 7.3, 7.10, 7.17, 7.23, 7.29,

    7.39

    Replaced “BigPond 28 August 2013 Home Bundles Home Bundles Part A General Ultimate Cable Services - sections 2.17, 2.18, 2.19, 2.20, broadband service” Ultimate Speed 2.21, 2.22 section with “Speed Boost Boost Cable and Velocity services” section

    and updated “BigPond

    Velocity” section to

    remove reference to

    “BigPond Ultimate

    Velocity”

    Amendment to clarify 28 August 2013 Home Bundle Home Bundles Part B Current how the introduction of Services - Speed Bundles sections 3.59(c), 5.44(c) Speed Boost will affect Boost bundle cancellations Home Bundles Part C Old

    Bundles Not Available for New

    Sales sections 3.29, 3.39, 3.50,

    4.44, 4.59, 4.75

    Amendment to clarify 28 August 2013 Home Bundle Home Bundles Part B Current how the introduction of Services - Speed Bundles sections 3.57, 5.42 Speed Boost will affect Boost customers changing Home Bundles Part C Old Bundles Bundles Not Available for New

    Sales sections 3.27, 3.37, 3.48,

    4.42, 4.57, 4.73

    Replaced Ultimate Plan 28 August 2013 Home Bundle Home Bundles Part B Current option with Speed Boost Services - Speed Bundles sections 2.1, 2.3, 3.44(b), on eligible Bundles. Boost 5.28(b)

    Home Bundles Part C Old

    Bundles Not Available for New

    Sales sections 2.1, 2.2, 3.20(b),

    3.30(b), 3.40(b), 4.33(b), 4.48(b),

    4.63(b)

    Amendment to correct 28 August 2013 Home Bundle Home Bundles Part B Current STD call inclusion on Plans Telstra Bundles sections 5.3 Telstra Entertainer Entertainer Bundle

     Home Bundles Section was last changed on 1 January 2014.

    Our Customer Terms Page 7 of 11 Home Bundles Section

Date of change Service/Feature What has changed? See

    Bundle

    Clarification of Offer 2 May 2013 Home Bundles Home Bundles Part A General Change Service Fee Terms Section 2.26 application

    Introduction of new 23 April 2013 Home Bundles Home Bundles Part B Current Telstra Bundle Range Bundles Sections 2, 3, 5 Plans and Telstra

    Entertainer Bundle

    Range Plans

    T-Bundle Connector 23 April 2013 Home Bundles Home Bundles Part B Current plans no longer available Bundles Sections 2, 3 for sale to new customers

    and moved to Old Home Bundles Part C Old Bundles Section Bundles Not Available for New

    Sales Sections 2.1, 3

    Added new requirement 23 April 2013 Home Bundles Home Bundles Part A General that all services within a Terms Section 2.3 Bundle must be installed

    at one physical location

    Introduction of Offer 23 April 2013 Home Bundles Home Bundles Part A General Change Service Fee Terms Sections 2.25-2.28

    New clause inserted for 23 April 2013 Home Bundles Home Bundles Part A General new and recontracting Terms Section 2.15 fixed term customers for

    transferring services onto

    the NBN

    Introduction Mobile 23 April 2013 Home Bundles Home Bundles Part D Special Bundle Bonus Special Offers Offers Sections 6

    Increase to price of the T-7 April 2013 T-Gateway Home Bundles Part A General Gateway for ADSL Terms, section 2.9 customers

    7 April 2013 Home Bundles Updated activation fee to Home Bundles Part A General

    $59 for new BigPond Terms Section 2.11

    broadband customers.

    7 April 2013 Home Bundles Updated minimum costs Home Bundles Part B Current

    for all current Bundles to Bundles Sections 2.1, 2.2

    include $59 activation fee

    for new BigPond

    broadband customers.

    Introduction of Foxtel 21 January 2013 Foxtel from Home Bundles Part D Special from Telstra Bundle Telstra Bundle Offers, Section 5 Discount Discount

    Telstra T-Bundle 21 January 2013 Home Bundles Home Bundles Part B Current Entertainer plans no Bundles Sections 2.3, 3.50-3.125 longer available for sale

    to new customers and Home Bundles Part C Old moved to Old Bundles Bundles Not Available for New section Sales Sections 2.2, 3

     Home Bundles Section was last changed on 1 January 2014.

    Our Customer Terms Page 8 of 11 Home Bundles Section

Date of change Service/Feature What has changed? See

    BigPond Mobile 25 November 2012 BigPond Mobile Part D Special Offers, section Broadband Member Offer Broadband 3.1 not available to new Member Offer connections from 25

    November 2012

    Two bundles reinstated in 3 October 2012 Home Bundles Home Bundles Part C Old Old Bundles section Bundles Not Available for New

    Sales Sections 2.1, 2.2, 4.50-4.61,

    5.9-5.15

    Introduction of 2 new 3 October 2012 Home Bundles Home Bundles Part B Current consumer bundled offers Bundles Sections 2.2, 4

    Change to charges for 1 October 2012 Home bundles Home Bundles Part B section calls to certain 13 3.3, 3.12, 3.21, 3.31, 3.41, numbers from 30c to 35c 3.52,3.67,3.82, 3.97,3.112. per call.

     Home Bundles Part B sections Removed sections of Fair 3.7 -3.9, 3.28 3.30, 3.41-3.43, Use Policy for consumer 3.54-3.56, 3.68-6.70,3.101-customers and placed 3.103,3.119,3.135-3.137. under General Terms for

    Consumer Customers.

    Updated pricing and 17 September 2012 Home Bundles Home Bundles Part A General bundle inclusion Terms Sections 2.7(b), 2.7(c), 2.8, information for modems 2.9, 2.12, 2.17 and installation

    17 September 2012 Home Bundles Introduction of $48 Home Bundles Part A General

    activation fee for new Terms Section 2.10

    BigPond broadband

    customers.

    17 September 2012 Home Bundles Updated minimum costs Home Bundles Part B Current

    for all current Bundles to Bundles Sections 2.1, 2.2

    include $48 activation fee

    for new BigPond

    broadband customers

    and updated prices for

    equipment and changes

    to installation fees.

    17 September Home Bundles Bundles no longer Home Bundles Part B Current

    available for sale to new Bundles Sections 2.3, 2.4, 4

    customers have been removed

    moved to Old Bundles

    section Home Bundles Part C Old

    Bundles Not Available for New

    Sales Sections 2.1, 2.2, 3

     Home Bundles Section was last changed on 1 January 2014.

    Our Customer Terms Page 9 of 11 Home Bundles Section

    Date of change Service/Feature What has changed? See 10 September 2012 Part D - Telstra We have clarified that Part D Special Offers

    Home Bundles Telstra post-paid mobile

    services must be on the Section 4.1 same customer care and

    billing system as the

    Bundle to be eligible for

    the Family Calls Benefit. .

    1 September 2012 Telstra Home Customers within the Part A General Terms

    Bundles ACT area/Jervis Bay

    NSW can be subject to a Section 2.5 monthly ACT Utilities Tax

    Charge.

    20 June 2012 Telstra Home Introduction of $3 call cap Part B Current Bundles

    Bundles on STD calls from T-

    Bundle Connector Sections 3.3, 3.24, 3.64, 3.97. Starter, T-Bundle

    Connector Everyday, T-

    Bundle Entertainer

    Starter and T-Bundle

    Entertainer Everyday.

    28 February 2012 Telstra Home Introduction of 10 new All sections

    Bundles consumer bundled offers

    and Family Calls Benefit.

    Change to Home

    Network Gateway and

    delivery fee for ADSL

    customers.

    Home Bundles section

    split into separate

    documents.

    12 December 2011 Part A Home Removed the restriction Section 3.14

    Bundles that BigPond Ultimate

    Cable broadband plans

    are only available in

    selected parts of

    Melbourne as they are

    now available across the

    Cable footprint.

    5 December 2011 Telstra Home Changes to FOXTEL Sections 3, 4, 5, 6 and 7

    Bundles from Telstra equipment

    fee

    21 August 2011 Telstra Home Changes to the modems Section 3

    Bundles offered with Telstra

    Home Bundles

    21 August 2011 Telstra Home Clarification of rules for Sections 4, 5, 6 and 7

    Bundles moving between bundles

     Home Bundles Section was last changed on 1 January 2014.

    Our Customer Terms Page 10 of 11 Home Bundles Section

Date of change Service/Feature What has changed? See

    19 July 2011 BigPond Mobile BigPond Ultimate Mobile Section 9.1 and 9.2

    Broadband Broadband Wi-Fi not

    Member Offer compatible with offer

    20 June 2011 Telstra Home Clarification of standard Section 4.38, 4.95 and 4.97

    Bundles charges for 500GB plans

    7 June 2011 Telstra Home Introduction of 10 new Section 3, 4 and 9

    Bundles consumer bundled offers

    and BigPond Mobile

    Broadband Member Offer

    20 March 2011 Part A Home The BigPond Ultimate Section 3.15 and 3.16

    Bundles Cable migration kit

    pricing and installation

    option has changed.

    7 March 2011 Telstra Home Combo Rewards no Sections 3 and 7

    Bundles, Telstra longer available for new

    Home TV Bundles customers

    and Combo

    Rewards

    28 February 2011 FOXTEL from FOXTEL iQ set top box Sections 3 and 4

    Telstra not available for new

    customers

    16 January 2011 Telstra Home Change to Home Sections 1, 2, 3, 4, 5, 6

    Bundles and Network Gateway

    Home TV Bundles eligibility, bundle pricing

    retained at end of

    minimum term and

    rearrangement of terms

    for clarity

    1 December 2010 Telstra Home Changes to Bundles Section 3

    Bundles and which include

    Telstra Home TV International Value Pack

    Bundles benefits to include calls

    to mobiles in the

    International Value Pack

    destinations in the Packs

    18 November 2010 Telstra Home TV Changes to the upgrade Section 3

    Bundles to iQ2 and FOXTEL from

    Telstra Platinum HD fees.

    Increased the broadband

    shaping speeds for the

    consumer bundles with

    100GB and 200GB plans.

    3 August 2010 Telstra Home Introduction of 5 new Section 3

    Bundles and consumer bundled offers

    Home TV Bundles

     Home Bundles Section was last changed on 1 January 2014.

Report this document

For any questions or suggestions please email
cust-service@docsford.com