Manchester Metropolitan Students Union

By Gene Davis,2014-05-21 05:39
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Manchester Metropolitan Students Union


Thank you for the interest you have expressed in the position of Web

    Designer/Developer at MMUnion, the Students’ Union for Manchester Metropolitan

    University, MMU. MMUnion is a democratic student organisation which is led by an elected panel of student Executive Officers

    MMUnion is at the core of the student experience for all students at MMU, through its representation and advice duties to the Activities and Commercial services it offers. We are one of the UK’s biggest Students’ Unions representing some 35,000 plus students.

    Our UK students study from the centre of Manchester out to South Manchester at Didsbury and down as far as the Faculty of MMU Cheshire some 40 miles south of the city centre at Crewe and Alsager. MMU also has a number of full and part time distance learning students both in the UK and internationally which are all covered under MMUnion’s very wide all encompassing umbrella.

    We are an Investor in People and proud of being a progressive employer. Our aim is simply to be a great place to work, where we respect work life balance, support individual training and learning and create a positive work environment where staff are supported and encouraged to do their best.

    We are entering into an exciting period and have an ambitious vision to be the leading new university students union by 2012. We have recently invested in a content management system that will enable us to better engage our membership and are looking for a talented individual to help drive forward our digital strategy.

    Working as part of the marketing & communications team, you will be responsible for leading the technical development of our website and membership system to deliver an award-winning site that sets us apart from the crowd. Degree-educated, your CSS, html and JavaScript skills will be top notch and already being used on a daily basis. Your passion for all things digital will be self evident.

    A creative / design background is not essential as MMUnion has an in-house design team and your technical skills are what is most critical in this role. You must, however, be able to demonstrate a full appreciation and knowledge of the principles of web design and aesthetics. Knowledge and experience of CRM and database systems would also be beneficial.

    This is an exciting opportunity for a dynamic, driven individual to really make their mark in a creative and supportive environment.

MMUnion Elected Student Executive Officers.


MMUnion Profile

    MMUnion is the backbone of student life at Manchester Metropolitan University, MMU. It is a charitable organisation run for the benefit of its members. We are here to represent students creating a united voice for our 35,000 members based at the seven sites of MMU. MMUnion operates from premises on three sites: In Manchester at 99 Oxford Road, near to Manchester city centre and at MMU Cheshire, at Crewe and Alsager campuses.

    MMUnion exists to represent all MMU students whilst enhancing their student experience. It provides representation and welfare advice and support whilst offering exciting social, cultural and sporting activities as well as commercial services such as food, drink and entertainment. MMUnion expands the student experience by providing these activities, whilst also carrying out its vital role of facilitating the representation of students' views which is complemented by student welfare, advice and information.

Commercial Services

MMUnion’s Commercial Services Department is responsible for bars, shops,

    entertainment, catering and conferences.

    Daytime The range of commercial services provided continues to maintain MMUnion as a daytime social focus for students studying at MMU.

    The main shop is situated at 99 Oxford Road and is supported by retail outlets at both Crewe and Alsager sites. The shops sell a wide range of student provisions including stationery, artists’ materials, confectionary, newspapers and magazines and University and Union memorabilia such as ties, tops and hoodies.

Night time

    On the first floor is a 900 capacity venue that plays host to a variety of activities and events. We run weekly club nights throughout the academic year, in addition to special ‘one-off’ and monthly events. We also work with a large number of external promoters

    who hire our facilities. The venue is open 7 days a week and offers excellent quality and well priced food in addition to being a place to drink and watch any of 6 plasma screens, or enjoy the varied entertainments programme.

    The venue operations are a successful social and entertainment provision for students and non-students alike, operating to 2am on most nights. All customers help to provide an active and busy environment. We take pride in offering high standards of service and equally high standards of product quality. The Students’ Union faces competition from

    national operators on the high street and is committed to meeting, and where possible, exceeding the levels of service on offer to customers elsewhere.


Commercial Services in Cheshire

    MMUnion Cheshire is responsible for the retail offerings within the two Students’ Union

    buildings on the Crewe and Alsager sites. Our Crewe Site is currently undergoing

    redevelopment and our improved services will be opening at the start of the 2009/10

    academic year in September. Across both sites, we offer a wide range of convenience

    and academic provisions including stationery, confectionary, University and Union

    memorabilia, ties, tops, hooded jumpers, etc. In addition to this, MMUnion is also

    responsible for the student entertainment programme at Cheshire sites as a whole;

    delivering events both on site and off working in partnership with local venues.

Student Activities and Development

Many students are members of a club or society of some description and this

    participation can provide students with a sense of identity, community and friendship

    during their time at University. Club and society activities also provide a welcome break

    from studying and students are able to develop their inter-personal and extra-curricular

    skills as well as being involved in something they enjoy or believe in.

Manchester Societies

    There are over 30 active groups in MMUnion ranging from political and religious to

    performance and activity based, which provide for a diverse range of interests. Societies

    such as the Christian Union and People and Planet use the many rooms in the building

    for seminars, training and outside speakers.

Manchester AU

    The Athletic Union currently has over 900 members and 36 clubs ranging from

    American Football to Wrestling, with teams competing at both local and national level.

Cheshire Societies

    There are a number of active Societies in MMUnion Cheshire ranging from LGBT and

    religious to performance and activity based, which all provide for a diverse range of

    interests offering students unity and support.

Cheshire AU

    The Athletic Union currently has over 800 members across 20 clubs which range from

    our National Champion Cheer Leading Squad to our BUSA winning Boxing Club, with

    teams competing within British University Sports Association at both local and national

    level as well as in local non University Leagues.



Student media is an essential communication tool and an ideal student development

    opportunity. MMUnion’s primary publication is Pulp Magazine. 3,000 copies are

    produced every fortnight and are distributed across every faculty. The magazine is

    coordinated by a full time student editor and a team of volunteer student writers,

    designers, illustrators and photographers, who specialise in areas as diverse as theatre to

    social affairs. In addition to MMUnion’s own publication there is a Cheshire Faculty

    student led magazine, Scholar, and the National Student newspaper which are also

    distributed throughout Cheshire and the wider MMUnion community


As a result of significant investment in recent years, MMUnion has a well-equipped and

    recently re-located Advice Centre and also offers a comprehensive service in Cheshire.

    The centre deals with a huge range of student issues covering student housing, academic

    appeals, debt management and sexual health. The Advice Centre fulfils an important role

    for students at MMU, many of whom come from non-traditional backgrounds. Last year,

    MMUnion’s specialist advisers dealt with over 12,500 enquiries on a wide range of


The welfare and equal opportunities of students is an integral component of MMUnion.

    Campaigns are run throughout the year to raise awareness of potential problems that

    can arise. This aims to ensure that students feel as safe and as happy as possible during

    their time at university, and are aware of the various support structures in place should

    problems arise.


MMUnion Democracy

One of the strengths of the student movement is that it is led by students, for students.

Recent changes in Charity law have provided MMUnion with the opportunity to review

    its governance arrangements with the overriding purpose of providing the legal

    framework for the provision of excellent governance that supports world class student


The new governance structure and associated engagement strategy underpin

    MMUnion’s mission to become the leading New University Students Union in the UK.

MMUnion believes that these changes will lead to students:

     Being better listened to.

     Having fewer barriers to involvement.

     Having greater control to direct the work of the union.

     Having a student centred experience.

     Having more accessible ways to comment on their student experience.

     Being happier Students.

The proposed structure is detailed overleaf.




    Remit powers and responsibilities based on best practice in charity sector Membership to consist of all (7) sabbaticals, (1 year terms) 3 external trustees to be appointed (3year terms) and option for 1 co-option per year

    UNION MANAGEMENT GROUP UNION OFFICERS GROUP Finance Appointments Other sub committee committee committees Regular Sabbaticals and Managers meeting . Operational focus. Regular Sabbaticals and representatives meeting . as required Political focus

    New student engagement strategy Standing Panels

    Plan of activities to enable widespread contact with students to get feedback on the SU and student experience and identify Sub-groups students’ issues. Surveys, mass canvassing, Ethical & Diversity & Health & Volunteering Human focus groups, meetings with student groups Environment Equality Safety & Resources Participation

    Student Forum

    Sabbatical Trustees report and discussion of student issues arising from engagement activities. Comprised of non elected student representatives. Is open meeting for all students.

    Academic Sports clubs Student Campaigns Student Student media Societies Community Liberation Postgraduate council group developmenforum support group Volunteering groups Association t training & groups enterprise

    Each of these committees will have clearly delegated responsibilities and powers and annual objectives approved by the Board of Trustees and for which the committee is accountable. Each committee can choose to have further meetings or sub groups to better execute its functions as it deems appropriate, although these will not be a formal part of MMUnion governance,


MMUnion’s Mission Statement

MMUnion exists to represent all members at the Manchester Metropolitan University.

We strive to ensure that the needs and views of our members are at the heart of everything the University does.

We will provide a wide range of services, activities and opportunities to offer the best possible student experience.


The Job

    MMUnion Job Description:

    Location: Based in Manchester. Regular travel to all MMUnion sites will be Department: Membership Services required.

    Job Grade: NJC Points 18 to 19 Job Title: Web Designer/Developer

    Reporting to (Job Title): Marketing and Communications Manager

    Reporting to Job Holder (include Job Titles): Stephanie Taylor, Marketing and Communications Manager

    Responsible for: No direct reports

    Overall purpose of the Job:

    To lead the technical development of MMUnion’s website and membership system and support the implementation of MMUnion’s digital marketing strategy.

Main activities/tasks:

    ? To lead the technical development / design of to fully exploit the system’s inbuilt functionality (front-end and back-end) in order to meet our core

    goals of driving traffic, online memberships / registrations and revenue

    ? To work with designers and the marketing team to overhaul the current site design, creating multiple skins for site sub sections and styling content using css, html and


    ? To create flash / animated banners, pop-ups and splash screens for advertising & research purposes

    ? To work with the marketing team to support the development of an integrated information system linking other digital / e-marketing platforms and data repositories

    ? To develop and maintain the online shop and other e-commerce opportunities


    ? To work with the marketing team to monetise the site, identifying revenue and advertising opportunities

    ? To be responsible for monitoring and maintaining site performance at all times

    ? To monitor and report on site traffic / user stats and goals using Google analytics

    ? To manage and oversee the daily data imports and maintain data integrity

    ? To provide a helpdesk / user support service for internal and external users (staff, officers, students) to troubleshoot and resolve issues

    ? To develop and implement training and support materials for key user groups within the union

    ? To support the Marketing & Communications Manager in developing and implementing user testing / research to test content, navigation and usability amongst key

    user groups

    ? To be responsible for the safe keeping of all money, stock and other assets in accordance with the financial regulations of MMUnion.

    ? Such other duties as may be requested by the Marketing and Communications Manager.


The post holder shall:

    ? Attend meetings and training events as required.

    ? Comply with MMUnion policies, procedures and constitution at all times.

    ? Comply with Environmental Legislation and both support and promote measures introduced within MMUnion to lessen environmental impact.

    ? Contribute to the positive and professional image of MMUnion and not act in such a manner as to bring MMUnion into disrepute.

    ? Undertake any other duties appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.

    ? Have a flexible approach to duties and work and, in particular, adopt a team work style with departments and activities across MMUnion. This may involve

    undertaking duties in support of the activities and services of other departments.

    Other features of the Job (including working conditions, etc.): 37 hours per week, Full Year. Occasional evening and weekend working will be required. Fixed Term for a period of one year.

    NB. The duties described above are not an exhaustive list, but are intended as being illustrative of the level and type of Location of the Job: Based in Manchester. work required. The Job Description may be subject to amendment from time to time after discussion with the post Regular travel to all MMUnion Sites will be holder. required. This job description does not constitute part of the contract of employment.


The Person

    Person Specification: Desirable Essential

    Education A relevant degree or professional qualification None Qualifications

    Demonstrable experience of using CSS, html and JavaScript

    in web design / development

    Excellent verbal and written communication skills. Training Good numerical and analytical skills. None Technical Skills Excellent organisation and prioritisation skills and the

    ability to work to multiple deadlines.

     Proven significant experience of working within a

    Experience of CRM and database systems comparable role.

    Experience of working within a membership led or Demonstrable experience of using & working with content

    volunteer organisation. management systems

    Experience of working with a partner institution. Knowledge and understanding of data management and

    Knowledge of higher education institutions and issues data protection principles Experience affecting students. Demonstrable knowledge / experience of digital media (Knowledge) Understanding of issues relating to participation and (including social & rich media) and latest technologies

    involvement in the higher education environment. Proven experience in project management

    Understanding of marketing issues in the charitable/not An understanding of and a commitment to promoting

    for profit sector. equal opportunities.


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