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    APPENDIX 2

    Additional cost Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

    Council

    1. Crime and fear of Consultees commented on: Within the Basingstoke and Deane

     crime Community Safety Strategy 2005-2008, one Policing in the town centre of the priority actions is for the police and the Recommendations were predominantly Borough Council to work together with other about ways of increasing Police presence partners to reduce violence in public places and visibility in the town centre. Ideas with a special focus on alcohol related included: violence in Basingstoke Town Centre.

    ? Increasing the number of Police The strategy also focuses efforts on reducing ? Increasing the number of Police in the the fear of crime and improving the number

    town centre by refocusing resources of people feeling safe in Basingstoke Town ? Making better use of door staff to give Centre, with 94% of people surveyed for the

    impression of greater level of “security” Strategy feeling safe in Basingstoke town ? Better targeting of “hot spots” (eg) centre during the day and 43% feeling safe at

    Basing View, water fountains night. ? Using Community Support Officers in

    the town centre At the current time, Hampshire Police is in 1 April 2006 ? Police should make more use of ant-the middle of a review process to move from

    social behaviour orders 10 Basic Command Units (BCUs) to 6

     Operational Command Units (OCUs) in

    Hampshire from 1 April 2006. Police

    resources are being considered as part of this

    review.

    The Police have been fully involved with the

    Night Time Economy Project and are

    therefore able to feed the results of the

    consultation into their review. In addition,

    they are aware of the “hot spots” which have

    Additional cost

    Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

    Council

    been identified by the public as needing more

    frequent patrols.

    The idea of supplementing the Police Ongoing

    presence using community support officers is

    supported. Two officers have recently started

    to work in the town centre. Officers at the

    Borough Council will work with Hampshire

    Constabulary to support the introduction of

    additional community support officers.

     Licensing- there were a number of Effective links have been established between

    comments regarding the benefits of the Police and the Council‟s Licensing Team.

    staggering closing times using licensing The Police Officer with responsibility for

    powers. licensing is being consulted on all new

    licence applications, although there are limits

    to what can be achieved using licensing

    powers.

    Ward Members were particularly concerned

    about the need for there to be regular

    dialogue between Members and officers

    regarding all licence applications. Officers

    will explore how more effective dialogue

    could be achieved. This will include

    exploring the possibility of online access to March 2005 Not known at

    all applications for all members of the public this stage

    (in line with a scheme which has been

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    Additional cost Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

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    established in Reigate and Banstead).

     The role of businesses it was suggested Officers from the Council will meet with the Dec 2005 that there should be better communication management from Festival Place to discuss between premises for early warning of the feedback with them and agree what action trouble. Some respondents believed that can be taken. In addition, a new town centre Festival Place could ban “hoodies” to radio system is currently being promoted by Ongoing reduce fear of crime and could better patrol the Police to improve communication the multi-storey car park at night. between businesses and the Police. (This is

     similar to a system cited as an example of

    good practice in Bournemouth).

    The Police and the Council will continue to Ongoing

    promote the benefits of pub watch to

    licensees.

     Environmental a number of There is no evidence to suggest that environmental measures were suggested alleyways actually contribute to increased

    including closing up alleyways, improving crime levels therefore, on balance, the review

    surface car parks (which were perceived by team do not support the closing up of

    respondents as safer at night), installing alleyways because the central area action

    better lighting and additional CCTV. plan aims to promote freedom of access

     around all parts of the town. Closing the

    alleyways would hinder pedestrian access and

    limit choice of routes.

     The Borough Council, the Police, Festival

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    Additional cost

    Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

    Council

    Place and the Malls have jointly provided

    funding for a “business Crime Co-ordinator”

    to be appointed for a one-year period.

The officer will help set up and manage a

    new partnership called “Basingstoke Action

    Against Business Crime”.

This partnership will bring together town

    centre businesses and retailers, through a

    membership scheme to work together to

    reduce crime and anti-social behaviour that

    affects the trading environment.

A key objective will be to reduce crime,

    reduce the fear of crime and the opportunity

    for crime to happen in the first place

It is hoped that this post will be filled by the

    end of 2005 at the latest

Additional CCTV has been funded and is due

    to go live in October 2005. It is proposed

    that the effectiveness of this will be reviewed

    after 12 months.

     Feedback regarding concerns about the safety

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    Additional cost Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

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    of car parks will be used to inform decisions

    regarding the design of any new or alternative

    car parking facilities in the future.

    In 1999 a survey of lighting levels was

    carried out across the town centre and a

    number of improvements took place as a

    result.

    Officers will consider the detailed feedback Jan 2006 ?18,000 budget

    from this consultation and will survey any available for

    specific areas of concern which have been 2005/06

    raised. Where opportunities for improving

    lighting levels to an acceptable standard exist,

    officers will work in partnership with the

    community safety initiative to achieve this.

     General there were suggestions that the It is proposed that the Town Centre April 2006 To be funded public need to be made much more aware of Marketing Group will work with the and ongoing from within the reality of crime levels in the town centre Basingstoke Action Against Business Crime existing and of measures such as CCTV, the use of Partnership to plan an ongoing media resources anti-social behaviour orders, pub watch etc campaign to try and reduce the fear of crime

    in order to help reduce fear of crime. associated with using the town centre at

    night.

    2. There is too much There is a general perception that there Research in the past has shown that once

    emphasis on could be much more done to promote a people actually visit Basingstoke they like it

    drinking positive image of Basingstoke as a place to and will return in future but Basingstoke still

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    Additional cost

    Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

    Council establishments. visit at night. The general consensus was has a negative image amongst those people As a result there is that the more people who came to the town who have never visited. a perception that for purposes other than simply drinking too there is a lack of much, the better. In recognition of this, a new events and choice of venues Marketing Task Group has been established Ongoing and also those to develop and co-ordinate marketing activity who visit in the future. Their first task will be to Basingstoke to develop a brand for all Basingstoke‟s drink outnumber communications and to establish how they those who come to can help to develop Basingstoke as a leisure dine, go to the destination in the South East region, cinema, etc. particularly for families

    Officers will liaise with this task group to

    explore the option of advertising Basingstoke March 2007 Costs are not

    as the place to be at night through an known at this

    informative website. Websites such as that stage

    developed by York City Council entitled

    “Good Evening York” provide information,

    vouchers, promotions, etc.

     Consultees suggested that the town centre While new planning legislation requires

    could be improved by: permission to be sought for the conversion of

     restaurant and café premises to pubs and

    ? Fewer drinking establishments takeaways, there are no planning powers

    ? More variety of premises eating, wine which can be used to determine whether

    bars, cafes, coffee shops, premises for premises with A4 use are used as a wine bar

    families and facilities for those under 19 or as a high density vertical drinking

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    Additional cost Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

    Council ? Having fewer empty premises establishment.

    throughout the town centre Likewise, under licensing legislation the ? Improving the Malls Council is very limited in action it can take to ? Better street art/entertainment control the use of industrial premises. ? Higher quality street environment ? More seating throughout the town Regardless of this the Night Time Economy

    centre (eg) respondents liked the idea of Project team have identified that some areas

    the town square that appears in most of the country have developed „saturation July 2006

    French towns policies‟ which they appear to use to control ? Free parking for all at night, including the future growth of bars and pubs. The team

    the multi-story car park propose to explore whether or not the ? Events with a broad appear (eg markets, numbers of bars/pubs actually has reached

    carnivals saturation point and, if so, how a saturation

     policy might be used to control future Young people felt quite strongly that growth. another night club was needed. They believed this would add variety, attract With regard to other specific issues: more people and reduce any trouble and queues for taxis etc outside the one existing ? At the current time the number of vacant Christmas nightclub it was suggested that the premises in the town centre is low the 2005 additional nightclub could be at an out of few empty retail units that exist in town location. Festival Place have been addressed and

    new tenants are due to be trading before

    Christmas.

    ? Exciting plans are being developed for

    further regeneration of the town centre.

    The head lessees of The Malls are planning Ongoing

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    Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

    Council regeneration of that area in the future. The Borough Council will work with them to regenerate this part of town. The feedback from the Night Time Economy Consultation, particularly that which details the types of alternative venues that respondents would like to see developed, can help inform the regeneration.

    Likewise, the feedback will be made Ongoing available to those seeking to regenerate Basing View and to those leading the production of the New Road Concept Statement.

    ? With regard to events in the town centre,

    a review is currently planned for autumn

    2005. This will result in new ideas for

    major events being collated and proposals Dec 2005

    being developed. The feedback from the Within existing

    night time economy consultation will be budgets

    used to inform the events review. The

    need for events to attract families will be

    stressed.

    ? The Arts and Heritage Team at Dec 2005 Within existing

    Basingstoke and Deane Borough Council budgets

    has been involved with the Night Time

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    Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

    Council

    Economy Project. Officers are aware of the feedback regarding street art and will have regard to it in the Public Art Brochure which is currently being designed.

    ? Top of the Town traders have formed a Ongoing group to look at issues which affect them, including the environment and how they could improve it officers will work with the traders on this initiative.

    ? Car parking charges are considered Oct 2005 annually; the feedback regarding charging will be made available to the Council‟s Car Park Team and to Festival Place.

    ? In Bournemouth the town centre Feb 2006 management, in conjunction with the Council and local businesses have worked to encourage retailers to stay open late in the evening. They have found that this has helped bridge the gap between the day time trade and evening trade, thereby attracting a wider range of people to be in the town in the evening. Bournemouth believes that this has helped to introduce a more responsible attitude within the

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    Summary of proposals for improvements to Basingstoke Officers comments and proposals for a Issue suggested by the public and other Timescale and Deane way forward consultees Borough

    Council

    town centre. Officers will explore this

    option further with Basingstoke town

    centre management companies/.groups.

    3. Environmental Consultees put forward a number of ideas In considering the identified issues officers concerns including: considered: rubbish, vomiting, urination, noise, ? Controlling music noise from specific Noise neon lighting and premises cooking smells ? Controlling noise and smell from Officers will visit those premises specifically Oct 2005

    ventilation systems mentioned in the responses to the

    ? Consider installing French toilets consultation to ensure that their music or

    ? Increasing cleansing routines in the ventilation systems do not constitute a

    town centre nuisance. In addition music must not breach

    ? Increasing the number of toilets in the licensing conditions. Members of the public

    town centre should be aware of who to contact if they

    ? Allowing Festival Place toilets to have concerns regarding noise from

    remain open at night commercial premises (an article will be

    ? Businesses who contribute to creating prepared for Basingstoke and Deane Today). April 2006

    rubbish should contribute to cleaning

    the streets Officers will continue to scrutinise all Ongoing

    ? Stronger litter enforcement planning and licence applications for noise

    ? Turning lights off around Festival Place implications and attach conditions where

    late at night appropriate.

    While existing legislation controls noise from

    premises, little seems to be available to help

    control noise from „revellers‟ on their way

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