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Knowledge and IT Service Centre

By Sarah Elliott,2014-11-13 16:14
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Knowledge and IT Service Centre

    Knowledge and IT Service Centre:

    Library and Information Planning Priorities

    2008 2010

    The Library and Information planning priorities identified in this document provide direction for these services over the following three years. The goals and priorities have been developed from the direction provided in the document Edith Cowan University: Engaging Minds; Engaging Communities: Towards 2020. A mapping of the goals to the Library and information strategic priorities is presented. The Library and Information Planning Priorities are supported through the development of an annual Operational Plan for the Library.

    OUR LONG TERM GOALS ARE TO:

    ; Continually improve library and information services, increasing student and

    staff satisfaction and enhancing library support for learning and research.

    ; Improve support for Edith Cowan University’s research by developing efficient

    systems and processes and enhancing the collection.

    ; Maintain strong partnerships with local schools, community partners, the

    professions and the wider Edith Cowan University community.

    ; Continue to develop our people with skills, ability and knowledge to equip

    them to provide flexible services that meet the expectations of our

    stakeholders.

    ; Build a relevant and accessible collection that provides strong support to the

    learning and research goals of the University.

    OUR STRATEGIC PRIORITIES FOR 2008 TO 2010 ARE TO:

    1. ENGAGE AND SERVE OUR COMMUNITIES

    a. Improve the services offered to off-campus students ensuring they

    follow the Universities Australia guidelines.

    b. Improve student satisfaction with access to the collection, ensuring the

    catalogue accurately reflects Library resources.

    c. Utilise collaborative strategies with learning precinct partners,

    community organisations and professional groups. This will especially

    focus on the development of resources for online systems and services.

    2. PROVIDE A SUPPORTIVE AND STIMULATING LEARNING COMMUNITY

    a. Improve services to meet the changing expectations of students and

    staff regarding the use of mobile technology.

    b. Ensure that the space at Mount Lawley Library incorporates a learning

    commons area with adequate computer access, group study space and

    shelving layouts that meet access standards for people with disabilities.

    c. Improve the foyer space at ECU SW (Bunbury) and develop group

    study and learning commons areas

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3. DEVELOP RESEARCH FOCUS AND DEPTH

    a. Improve support offered to ECU’s research, in particular the

    University’s research collection, services provided to research students

    and staff, the development of a digital repository, and submissions

    required by Excellence in Research for Australia (ERA). 4. BUILD ORGANISATIONAL SUSTAINABILITY

    a. Increase multi-skilling and converged roles to improve productivity and

    services at Joondalup Campus Library

    b. Close Churchlands Library efficiently transferring the remaining

    collection to the other Libraries and improving productivity from the

    closure of a service point

    Key Performance Indicators

    We will measure our performance in achieving these outcomes with the following indicators:

    ; Student and staff feedback gathered in an efficient manner.

    o Student and staff satisfaction with the collection

    o Student and staff satisfaction with services and facilities

    o Focus groups and qualitative feedback.

    ; Collection statistics and resource statistics reported to [CAUL]

    o Collection expenditure per EFTSU

    ; Annual Operating Statement

    ; Collection statistics gathered internationally

    o Trend in the cost per item per loan

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