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Technology Management

By Jerome Pierce,2014-05-27 14:59
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Technology Management

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     MANAGEMENT OF TECHNOLOGY

     1

     FUBINI??S LAW

     People initially use new technologies to do what they already do - only better Then, they gradually begin to use the technology to do new things These new things change the ways we live and work The new lifestyles and workstyles change society and eventually change technology

     2

     KEEPING UP WITH TECHNOLOGY

     3

     You can??t!

     4

     INTRODUCTION

     Why bother trying? There are ways to cope

     5

     THE 3 Ts IN IT

     Technology Trends Techniques

     6

     TECHNOLOGY

     Hardware and software Buzzwords and concepts Personal Use Organizational use

     7

     TRENDS

     Rate of change in IT Impact on people and organizations Importance to people and organizations

     8

     Issue!

     How do you plan in a technology environment that??s moving faster than you are?

     PREDICTIONS

     Scientific American Price Waterhouse InformationWeek Fortune Canadian Business

     10

     PUTT??S LAW

     Technology is dominated by two types of people: Those who understand what they do not know how to manage, and Those who manage what they do not understand.

     11

     Issue!

     How do you manage a multi-vendor, multi-product, multimedia, multi-function, multidatabase, multi-location, multicompany, multi-software network?

     Issue!

     How do I lead others in the organisation to responsible use of these technologies?

     Issue!

     How do I separate the good ??Hot?? technologies from the bad ones?

     Issue!

     How do I apply useful principles to other technology areas?

     Issues!

     Strategy Leadership Planning Management Diffusion

     A NEW MANAGEMENT PARADIGM

     People Focus Cost Effectiveness Information Dispersal Business Process Redesign Reporting Relationships

     17

     IS/IT ??Business Climate??

     Industry Consolidation

     Vertical Mergers

     Globalisation Pace of innovation Customer needs Slower market Open systems Diverse geography

     18

     IS/IT ??Business Climate??

     Customer Base New Technology Integrated Systems New Business Areas

     19

     EXTERNAL FORCES

     Structural change Extended enterprises Collaboration Computers ??everywhere?? Eroded central control

     20

     REACTIONS

     Application Ownership ??Information Utility?? Outsourcing Service culture Planning and control

     21

     ORGANISATIONS IN THE FUTURE

     Systems Development

     will be decentralised, reporting to business units, but inherent disadvantages will have to be overcome.

     Computer Opertations

     will combine both decentralised and centralised approaches, based on the nature of applications

     22

     ORGANISATIONS IN THE FUTURE

     User Support

     Personal Computer users?? demands for support will require

    innovative approaches reaching all parts of the organisation

     Information Management

     Users?? needs to access information will create new functions and introduce new specialists to support information-intensive processes in the company

     23

     ORGANISATIONS IN THE FUTURE

     Technical Support

     Specialised technical support will need to combine both centralised and decentralised approaches to provide needed service effectively

     Communications

     Centralised communications management will remain the most cost-effective approach

     24

     ORGANISATIONS IN THE FUTURE

     Information Security

     Both users and IS professionals will be required to assume responsibility for ensuring information security

     Standards

     ensure connectivity among users and systems

     25

     ORGANISATIONS IN THE FUTURE

     Quality Management

     The new CIO will need to lead the drive to quality management in information systems

     Software Logistics management

     The complexity of software mangement and the benefits available from reuse of proven software will force IS managers to control software inventories in a new way

     26

     ORGANISATIONS IN THE FUTURE

     Technology Management

     will need to leverage the talents of a few skilled planners, but find ways to involve users more than in the past

     Stragegic Planning

     will be performed primarily at the business unit level

     27

     TECHNOLOGY & TOMORROW??S MANAGER

     Widely available technology Faster, smaller, more reliable High-speed communications Ease of use Networks ??Agents?? Expert systems

     28

     TECHNOLOGY & TOMORROW??S MANAGER

     New organizational forms Shared information Shared leadership

    Sophisticated models Compensation tied to value More autonomy Security and privacy emphasized

     29

     NEW TECHNOLOGY EXECUTIVE

     Balance

     Technological expertise Business Expertise Personal

     Creativity Cooperation Risk management Results

     30

     MANAGING TECHNOLOGY

     ??????CIOs????must divest themselves of the misconception that power comes from direct command of resources. The power????will come from knowledge about the technology, knowledge of the business, and the skill to combine the two and influence the strategic directions of the company and its business units.??

     31

     Issues!

     Strategy Leadership Planning Management Diffusion

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