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TenStep Methodology Recommendation

By Stephen Robinson,2014-05-19 06:40
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(Insert Your Company Name and Logo Here) ______________________________________________________________________________ TenStep Project Management Process License Recommendation ______________________________________________________________________________ Prepared By: xxxxxxxxx Date of Pub..

    (Insert Your Company Name and Logo Here)

______________________________________________________________________________

    TenStep Project Management Process

    License Recommendation

    ______________________________________________________________________________

    Prepared By: xxxxxxxxx

    Date of Publication: mm/dd/yyyy

    ___________________________________________________________________________________________

    TenStep Methodology Recommendation

    Table of Contents

    1.0 BACKGROUND ............................................................................................................................................. 1 2.0 COST BENEFIT ANALYSIS ......................................................................................................................... 1 3.0 BACKGROUND OF TENSTEP, INC............................................................................................................ 2 4.0 TENSTEP PRODUCT OFFERINGS ............................................................................................................. 2 4.1 TENSTEP PROJECT MANAGEMENT PROCESS? .................................................................................................. 2 4.2 TENSTEP PB (PMBOK? FRAMEWORK) ? ...................................................................................................... 2 4.3 LIFECYCLESTEP PROJECT LIFECYCLE PROCESS? ............................................................................................ 3 4.4 PMOSTEP PROJECT MANAGEMENT OFFICE FRAMEWORK ? ............................................................................ 3 4.5 PORTFOLIOSTEP PORTFOLIO MANAGEMENT PROCESS? .................................................................................. 3 4.6 SUPPORTSTEP APPLICATION SUPPORT FRAMEWORK? ..................................................................................... 3 5.0 LICENSING OPTIONS .................................................................................................................................. 3 6.0 SUMMARY ..................................................................................................................................................... 4 APPENDIX A: TEMPLATE LISTING ............................................................................................................... 5 PMO OPERATIONS ........................................................................................................... 5 PORTFOLIO MANAGEMENT ............................................................................................... 6 PROJECT MANAGEMENT ....................................................................................................................................... 5 SYSTEMS DEVELOPMENT LIFECYCLE ...............................................................................11 SUPPORT/MAINTENANCE ...................................................................................................................................... 9 APPENDIX B: CLASSES OFFERED BY TENSTEP, INC. ............................................................................. 11 APPENDIX C: CONSULTING SERVICES OFFERED BY TENSTEP, INC. ................................................ 13 APPENDIX D: PROCESS DIAGRAMS ............................................................................................................ 14

    ii Copyright? 2005 TenStep, Inc. All Rights Reserved

    TenStep Methodology Recommendation

    Revision History

    Version Date Author(s) Revision Notes

    1.0 (Original author)

    Copyright and Intellectual Property Statement

     This template is the intellectual property of TenStep, Inc. It may be used and modified for your use to help justify

    the purchase of one or more TenStep, Inc. methodology products. Unauthorized use, sale, resale, copying, etc. are

    strictly forbidden by USA and international copyright law. (Remove this comment section from final document.)

    iii Copyright? 2005 TenStep, Inc. All Rights Reserved

    TenStep Methodology Recommendation

1.0 Background

    Modify this section with some context setting information such as your business need and why you

    are looking at using TenStep products.

    2.0 Cost Benefit Analysis

    We recently sent a request to TenStep, Inc. to validate the pricing of TenStep licenses for our

    organization. It was surprising how inexpensive the licenses are given the value that we receive in

    return. The approximate total cost of the company license is $XXX.XX. There is an additional

    maintenance fee of 15% of the total cost payable after the first year but this amount is fairly trivial

    to make sure that we continue to receive all methodology updates.

    The cost-benefit analysis is pretty simple and compelling. Review the table below for more details.

    Estimated effort hours to create methodology and standard set of templates 1,000

    (replace with your

    estimate) Estimated cost of labor per hour. (Let’s assume that our internal cost of labor $75

    (replace with your is $75 per hour - it is probably more.)

    estimate) Total cost to create basic methodology from scratch (assuming we even $75,000

    (replace with your have the expertise and the people available). estimate) Total cost of TenStep license $2,000

    (replace with your

    quoted price from

    TenStep, Inc.) Total internal effort to customize TenStep process, including placing our logo 100

    (replace with your on templates

    estimate) Total cost to customize TenStep content for our needs $7,500

    (replace with your

    estimate) Total cost to license TenStep content and customize for our needs $9,500

    (replace with your

    estimate) This comparison does not really tell the entire story because even if we spent 1,000 hours building

    our own methodology, it would not end up being nearly as comprehensive and rigorous as the

    TenStep product. We also need to understand that even if we had the full amount of time needed

    for a custom development project, we don’t have the right level of expertise. We aren’t

    methodology experts TenStep, Inc. is.

    1 Copyright? 2005-2009 TenStep, Inc. All Rights Reserved

    TenStep Methodology Recommendation

3.0 Background of TenStep, Inc.

    TenStep, Inc. is headquartered in Atlanta, Georgia (USA), and specializes in developing,

    consulting and training in business methodologies. Their flagship product is the TenStep Project

    Management Process? (www.TenStep.com), which has been licensed to over 2,000 companies

    and individuals around the world. Other company products are described in the next section.

    TenStep, Inc. has licensed all of their products to over 5,000 companies and individuals around the

    world.

    Mission Statement - TenStep, Inc. specializes in business methodology development, training and consulting. Their focus is to provide value to their clients in the areas of project management,

    Project Management Office, portfolio management, the development life-cycle and application

    support.

    Value Proposition - TenStep, Inc. takes the time and effort to develop these important business processes so that we don't have to. They also update and enhance these important business processes so that we don't have to. TenStep, Inc. is a virtual company, with a network of branch offices, instructors and consultants

    around the US and around the world. Their worldwide network supports TenStep products that

    are translated for the local market. They have branch offices supporting Germany, Mexico, Brazil,

    Italy, Greece, Belgium, Malaysia, Poland, Croatia, France, China, Romania, Bulgaria, Hungary,

    Israel, Portugal, Spain, Ukraine, and the United Arab Emirates.

    TenStep, Inc. contact information is as follows:

    TenStep, Inc.

    2363 St. David’s Square

    Kennesaw, GA. 30152

    Tel: 877.536.8434 or 770.795.9097 4.0 TenStep Product Offerings

    TenStep, Inc. develops the following business methodology products. All of these products would

    be great additions to our environment.

    4.1 TenStep Project Management Process?

    The TenStep Project Management Process is a methodology for managing work as a project.

    TenStep provides the information necessary to successfully manage projects, including processes,

    procedures, techniques, best practices training and templates. This is by far their most popular

    product.

    4.2 TenStep PB (PMBOK? Framework) ?

    TenStep PB takes all of the great content of the TenStep Project Management Process and maps it

    into the framework of the Project Management Institute PMBOK?. All of the PMBOK? content

    is available in this product as well. This product is perfect for companies that want the detailed

    explanations from the TenStep process, but who prefer to align their project management

    processes in the PMBOK framework.

    2 Copyright? 2005-2009 TenStep, Inc. All Rights Reserved

    TenStep Methodology Recommendation

4.3 LifecycleStep Project Lifecycle Process?

    The LifecycleStep Project Lifecycle Process contains a complete methodology for developing and

    running the project lifecycle including analysis, design, construct, test and implement. Everything

    is here, including processes, techniques, templates, training and supplemental papers. Multiple

    lifecycles are defined, including waterfall, RAD and Agile. (Please note that this product does not

    come bundled in the TenStep “Complete” license package. It is licensed separately, but it is still

    very affordable.)

    4.4 PMOStep Project Management Office Framework ? The PMOStep Project Management Office Framework helps companies build a Project

    Management Office (PMO). PMOStep then shows how to use a PMO to deploy and support

    project management methodology consistently throughout your organization. Everything we need

    is here, including processes, techniques, best practices and templates. (Please note that this

    product does not come bundled in the TenStep “Complete” license package. It is licensed

    separately, but it is still very affordable.)

    4.5 PortfolioStep Portfolio Management Process?

    The PortfolioStep Portfolio Management Process provides a model to select, prioritize, authorize

    and manage the totality of work in the organization. This includes work that has been completed,

    work in-progress and work that has been approved for the future. (Please note that this product

    does not come bundled in the TenStep “Complete” license package. It is licensed separately, but it

    is still very affordable.)

    4.6 SupportStep Application Support Framework?

    The SupportStep Application Support Framework showcases a common set of processes, best

    practices and templates for establishing and managing the application support function consistently

    throughout our company. SupportStep can be used for large and small support organizations and

    will allow us to be as sophisticated as we need to be based on the size and criticality of our

    support organization.

    5.0 Licensing Options

    Company License Includes The licensed ability to utilize the TenStep Project Management Process

    Access to basic TenStep Project Management Process Access to Member Template Library Access to Basic Template Library Access to the Project Management Corner Library

    3 Copyright? 2005-2009 TenStep, Inc. All Rights Reserved

    TenStep Methodology Recommendation

Access to the Quality Corner Library, Management Corner Library, HR Corner Library and Education Corner Library

    Access to TenStep Process eBook Library (Word version - companies with at least 10 users only).

    Access to Extended Template Library (companies with at least 10 users only).

    Access to Sample Template Library (companies with at least 10 users only).

    Access to HIPAA Library (companies with at least 10 users only).

    Access to TenStep published books (companies with at least 10 users only).

    Access to Visio and MindMap Process Flowchart Library (companies with at least 10 users only).

    Access to Process Descriptions Library (companies with at least 10 users only).

    Access to The Audio Learning Library (companies with at least 10 users only) Over 50 audio sessions included. These sell individually

    for $9.99

    Access to The eClass Library - (companies with at least 10 users only). A $400 value per person if purchased individually. 6.0 Summary

    In summary, I recommend we purchase a company license with the products noted above. This

    option is much less expensive than trying to create the content from scratch. Plus, if we buy a

    license today, we can be using the content tomorrow instead. If we build the content from scratch,

    it will be months before we have the basics in place and it will not be nearly as comprehensive and

    well-organized as the TenStep process is today. To me it’s a “no brainer”. Let’s go ahead and purchase the license.

    4 Copyright? 2005-2009 TenStep, Inc. All Rights Reserved

    TenStep Methodology Recommendation

Appendix A: Template Listing

    The following section lists most of the templates provided in the complete TenStep license.

    Additionally, training material, user guides, process flow charts and other supporting

    documentation and tools are provided in the package. Project Management

    Abbreviated Project Charter

    Project Charter

    Service Request Form

    Project Management Workplan Shell (MS Project) Project Management Workplan Shell (MS Project 98) Issues Log

    Issues Submission Form

    Scope Change Log

    Scope Change Request Form

    Individual Status Report

    Project Status Report

    Quality Plan

    Project Scorecard

    Customer Satisfaction Survey

     Integrated Project Management Plan

    Planning Compliance Checklist

    Project Plan

    Project Management Procedures

    Responsibility Matrix

    Simple Statement of Work

    SWOT Analysis

    Team Directory

    Cost Baseline

    Cost Estimate Summary

     Cost Management Plan

    Effort and Cost Estimate (Excel)

    Milestone Summary Chart

    5 Copyright? 2005-2009 TenStep, Inc. All Rights Reserved

    TenStep Methodology Recommendation

Resource Requirements

     Schedule Management Plan

    Staffing Management Plan

    Action Item Log

    Corrective Action Log

    Detailed Cost Estimate Variance Log

     Lessons Learned

     Meeting Minutes

     Project Completion Checklist

     Project Kickoff Meeting Agenda

    Revised Cost Request

     Change Control Request Form

     Integrated Change Control Log

     Scope Management Plan

     Communications Management Plan

    Milestone Summary Report

    Project Status Report II

    Communication Plan

    Meeting Discussion Log

    Meeting Roster

    Project Status Report III

     Documentation Summary

    • Project Memo • Project Documentation Checklist

    Version Tracking Page

    • Project Performance Report

    Risk Contingency Worksheet

    Risk Factors Checklist

    Inherent Risk Checklist

    Risk Identification Worksheet

    Risk Management Plan

    Risk Review

    6 Copyright? 2005-2009 TenStep, Inc. All Rights Reserved

    TenStep Methodology Recommendation

Risk Submission Form

    Risk Tracking Log

    • Risk Control Form

    • Risk Management Checklist • Risk Response Worksheet Deliverable Review

    QA Checklist for Outsourced Projects

    Completeness and Correctness Criteria

    Project Assessment 1

    Project Assessment 2

    Project Assessment Summary

    Quality Assurance Checklist

    Quality Control Checklist

    End of Project Metrics Worksheet

    • 360 Feedback Summary • Acknowledgement of Drug / Alcohol Policy

    • Applicant Interview Summary Authorized Signature Form

    Business Case

    Business Plan

    • Candidate Background Check • Client 360 Review Checklist • Coaching Action Form

    • Confidentiality Agreement Defining a Logical Organization Checklist

    Documenting a Policy

    • Employee Complaint

    • Employee Exit Interview

    • Employee Non-Compete Agreement

    • Employee Personal Contact Information

    • Employee Referral

    • Employee Salary Change Summary

    7 Copyright? 2005-2009 TenStep, Inc. All Rights Reserved

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