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Deloitte Consulting Overview

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Deloitte Consulting Overview

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     Pegasus Park Berkenlaan 8B B-1831 Diegem Tel: +32 2 800 20 00 Fax: +32 2 800 24 01 http://www.deloitte.be

    NATO

    Basic Order Agreement

    Deloitte Service Offering.

    Exhibit C Part I

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    N A T O U N L A S S I F I E D NC3A/BOA/10194 Deloitte Head Office Avenue Louise 240, B-1050 Brussels A member firm of RPR/RPM 0471.736.635 BTW BE 471.736.635 Ger. Arr. Brussel / Arr. Jud. Bruxelles Deloitte Touche Tohmatsu Deloitte Service Offering NATO BOA

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    Table Of Contents.

    TABLE OF CONTENTS. ......................................................................................3 ABOUT DELOITTE ............................................................................................5

    Our Mission ................................................................................................ 5

    A multidisciplinary service ............................................................................ 5

    A Value Oriented Approach ........................................................................... 6 OVERVIEW ENTERPRISE RISK SERVICES .................................................................7

    1. Deloitte Rated as a Leader in Enterprise Risk Management Services ........... 8

    2. Control Assurance and IT Audit Services .............................................. 10

    3. Security & Privacy Services ................................................................ 11

    4. Contract Risk and Compliance Services ................................................ 12

    5. Regulatory Advisory Services .............................................................. 13

    6. IT Governance Services ..................................................................... 14

    7. Capital Markets Services .................................................................... 15

    8. Internal Audit Services ...................................................................... 15

    9. Enterprise Risk Management .............................................................. 17

    10. Finance Organization Services ............................................................ 18

    11. Financial Performance Management Services ........................................ 19

    12. Cost Reduction Services .................................................................... 20

    13. Public Private Partnerships ................................................................. 20

    14. Revenue Assurance Services .............................................................. 21

    15. Forensic & Dispute Services ............................................................... 21 OVERVIEW CONSULTING SERVICES ..................................................................... 22

    1. Supply Chain Management Services .................................................... 23

    2. Chief Information Offerings ................................................................ 25

    3. Chief Financial Offerings .................................................................... 26

    4. Human Capital Services ..................................................................... 27

    5. Customer Relationship Management .................................................... 28 OVERVIEW FINANCIAL RESOURCES SERVICES ........................................................ 30

    1. Room to breathe for your finance department ....................................... 30

    2. Providing services à la carte ............................................................... 30

    3. Specialist employees ......................................................................... 30

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     Made-to-measure support for your company ......................................... 30 4.

    OVERVIEW IPSAS ADVICE & ASSURANCE SERVICES ................................................ 32

    1. Adequate tools ................................................................................. 32

    2. Expert Knowledge ............................................................................. 33

    3. The Conversion Approach .................................................................. 34 OVERVIEW TAX SERVICES ............................................................................... 35

    1. Compensation and salary structure ..................................................... 35

    2. Non-professional income (e.g. investment portfolio, etc.)........................ 35

    3. Pensions ......................................................................................... 36 INDEX OF KEY WORDS ................................................................................... 37

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    About Deloitte

    Our Mission

    The attention that Deloitte devotes to its customers and to its own members of staff is summarized in our mission statement:

    "To help our people and our clients excel"

    By investing in our staff we are giving them the best possible chance of helping our customers make the difference. That is why our staff maintain very close contacts with the customer, they are well aware of the latter‘s corporate situation and can anticipate the tax, legal and economic consequences of management decisions in a proactive manner. They draw attention to risks and optimise your management policy by making full use of the legal possibilities open to them. Deloitte observes strict quality standards at national and international level.

    A multidisciplinary service

    Deloitte, one of the leading audit and consulting practices in Belgium, provides the highest quality of service to the different areas of business management. More than 2200 employees throughout Belgium serve public and private enterprises with financial, legal, tax, management and information technology expertise. The Belgian practice is a part of the international Deloitte Touche Tohmatsu group, a global leader in the provision of professional services with employees 120,000 employees in over 140 Countries.

    "5 disciplines, 1 company"

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A Value Oriented Approach

    The Value Initiative is an integrated suite of methods, tools, and approaches that represents a multidisciplinary business model. The Enterprise Value Map and our value frameworks provide a common language for our Clients to better understand the breadth and capabilities of our world-class businesses, thereby enabling Client and Deloitte to more effectively work as ―one team‖

Optimize

    Stakeholder

    Value

    Value

    Drivers

    Value At RiskValue At Risk

    Governance, Strategy, Operations, Infrastructure, External FactorsDeloitte Service Offering NATO BOA

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    Overview Enterprise Risk Services

    To answer your fundamental questions and to help you respond to new business needs, Deloitte Enterprise Risk Services (ERS) offers a range of services depending on the question and the maturity of

    your organisation. Independent of the nature of the solution, we can help you in any of the following

    four phases in the lifecycle of your business needs:

     Audit services:

     Assess range of services: provide an internal

    assessment of the AS-IS situation to guide and

    prioritise improvements, or,

     Architect range of services: provide a formal

    assessment of a production environment against

    a published standard and adopting International

    Audit Standards for regulators, authorities and

    the auditors of your stakeholders

     Advisory services:

     Align range of services assist in the modelling of

    the TO-BE situation based on a documented AS-

    IS assessment, or,

     Attest range of services: assist in the

    deployment and roll-out of a solution and align

    with the organisation, processes and project

    management.

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    1. Deloitte Rated as a Leader in Enterprise Risk

    Management Services

    Forrester Wave?: Enterprise Risk Management Consultants, Q405*

Forrester‘s first Wave? evaluation in the business and risk consulting marketplace concluded that:

     Deloitte was rated as a ―Leader‖ in ERM consulting, achieving the highest overall score in the

    evaluation

     Deloitte received the highest score for ―Current Offering‖ and ―Market Presence‖

     ―Deloitte led the Forrester Wave? in the overall service offering score by demonstrating its

    ability to execute a complete ERM strategy offering that integrates ERM into the culture of the

    business‖

     ―Deloitte has a well-developed, strategic end-state vision of ERM and can communicate the

    value of ERM to clients clearly‖

     ―Deloitte‘s methodologies and client relationships are strong and the firm's ERM consultants

    have an experience of 10-12 years on average‖

*Source: Enterprise Risk Management Consultants Scorecard Summary: Deloitte, Forrester Research, Inc., October 2005.

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    N A T O U N L A S S I F I E D NC3A/BOA/10194 Disclaimer: This Wave? is copyrighted October 2005 by Forrester Research. and is reused with permission. Forrester‘s permission to print its Wave? should not be deemed to be an endorsement of any company or product depicted in the study. The Wave? is Forrester‘s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Forrester-defined criteria for a marketplace. The positioning of vendors within a Wave? is based on the complex interplay of many factors. Well-informed vendor selection decisions should rely on more than a Wave?. Forrester Research is intended to be one of many information sources and the reader should not rely solely on the Wave? for decision-making. Forrester Research expressly disclaims all warranties, express or implied of fitness of this research for a particular purpose. Deloitte Service Offering NATO BOA

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    2. Control Assurance and IT Audit Services Companies face an increasing variety of internal control requirements today, including those associated with Sarbanes-Oxley, as well as other industry and control requirements. Our control assurance services help organizations effectively implement and obtain assurance of controls to meet requirements and to benefit the business.

    For custom IT system development projects and applications in which data quality and integrity are an issue, we can help, too. We can help companies achieve reasonable confidence of end-to-end availability of essential business operations.

    We assist clients in assuring controls and assessing risk management systems by incorporating control assurance into the audit process. We offer services that identify, develop and test internal controls and policies. Our control reviews are created and implemented to address management objectives ranging from business process to application and technology infrastructure controls.

    Our service focuses on:

     Compliance Controls Reviews, including readiness services for addressing requirements, such as

    Sarbanes-Oxley

     Data Quality and Analysis

     System Project Assurance

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