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MIRZA MISAM ABBAS

By Joshua Hunt,2014-05-17 04:28
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MIRZA MISAM ABBAS

    MIRZA MISAM ABBAS

    +91-9945908060

    Email: misamabbas786@yahoo.co.in

     CAREER OBJECTIVE

To outshine with creativeness and get recognized in the Sales-Industry & Customer service

    industry, where I can show my ability and to gain my ability by further strengthening it.

     Work Experience in UAE

    NOOR ISLAMIC BANK, DUBAI

Designation : Relationship Officer

    Duration : Jan 2008 Mar 2009

    Department : CAR FINANCE

     Job Responsibilities held:

    ? Representing the Bank in Automobile showrooms to get customer to the

    Bank for Auto Finance.

    ? Opening bank accounts for new customers for the repayment of the

    finance, Data entry of the customer account details.

    ? Strong customer focus. Skilled at building financial rapport and developing

    long-lasting, Call centre customer services.

    ? Excellent organizational skills. Accomplished in coordinating all aspects of

    the finance process to as per SHARIA PROCESS.

    ? Fleet finance rent a car companies, contracting companies, Heavy

    equipments etc.

    ? Handling documents and payments to the showrooms.

    ? Advise them on the most suitable vehicle, Customer Service, Worked in

    Collection Department as Collection Officer.

    ? Successfully meeting the sales targets.

    ? Provide tailored solutions to individual situations within designated time

    frames.

    ? Selling commercial as well as passenger vehicles through Islamic finance.

    CITIBANK, DUBAI

Designation : Sales Executive (Auto Loans)

    Duration : Apr 2007 Dec 2007

    Department : CAR FINANCE

     Job Responsibilities held:

    ? Prepares Auto loan files according to bank, regulatory and Policy guidelines.

    ? Gathering the necessary documents and information within designated time

    frames.

    ? Successfully meeting the sales targets.

    ? Communicates with customers, clients, staff, title companies, etc to respond to

    inquiries.

    ? Resolve problems and obtain any additional documentation required,

    To complete the loan file.

    ? Active participant in sales meeting and giving suggestions on sales method.

    ? Handles situations which may require adaptation of response or extensive

    research.

    ? Promotes loan products and cross-selling from a predetermined suite of

    products related services.

    ? Analyzing and Identify the customers problems

     Work Experience in INDIA

    STRATEGIC OUTSOURCING SERVICES, BANGALORE

    Designation : Team Leader (Email Appenders) Duration : Oct 2003 Feb 2007.

     Job Responsibilities held:

    ? Responsible to Extract and append E-mails and websites from the web for In-

    House Database.

    ? Customized List Building, Email Analyst, Data Entry operation, Data

    Processing, Customer services Inbound & Outbound Calls.

    ? Working on the Internet and database which is through segregation into logical

    workable modules.

    Skills Earned: -

    ? Have a fair Knowledge on E-mail Support Tool

    ? Network Solution Helps in Extracting advanced email by Encoding

    ? Typing Speed: 60 WPM

     Technical Qualification

     Operating System : Dos & Windows’95

     MS-office Application : MS-Office’97, Word, Excel, Access,

    PowerPoint

     Diploma in Airline Travel Management, Computers & Customer Relation Management in

    Trade Wings Institute of management.

     Educational Qualification

    Graduate Diploma in Business Management GDBM- 2003 Indian Institute of Management and Engineering (IIME), Andhra Pradesh, INDIA

S.S.L.C 1996 Imamia English High School Bangalore University, Bangalore

    Personal Information

Fathers Name : MIRZA HASSAN ABBAS

    Mothers Name : NAGEENA BEGUM TH Dec 1980 Date of Birth : 09

    Sex : Male

    Marital Status : Married

    Linguistic Ability : English, Tamil, Kannada, Hindi, Urdu.

    Extra Curricular Activities : Cricket, Football, Hockey, Carrom, etc….

    Dubai Driving License No. : 1393359

    Passport Information

    Passport Number A8727470 thDate of Issue 13 April 2000 thDate of Expiry 12 April 2010

    Place of Issue Bangalore

Date:

    Place: MIRZA MISAM ABBAS

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